# Page 5 | YouScan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is YouScan the right Social Listening Tools solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173036/YouScan/reviews --- YouScan 4.9 (116) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 25th, 2026 # Page 5 - Reviews of YouScan ## Showing most helpful reviews Showing 101-116 of 116 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Artem S. Artem Civic & Social Organization Used the software for: Less than 6 months ### "Useful tool in a Humanitarian Crisis" April 15, 2022 5.0 Pros We had a time critical task to collect all help requests from a variety of channels. helped us do it and it took literally an hour to set it all up. I was also amazed by the incredible support from the customer success team. Cons I couldn't tnink of any negative points Review Source YD Yana D. CMO Hospital & Health Care Used the software for: 2+ years ### "Synevo experience" April 22, 2020 5.0 I like the product and it's help in our everyday SERM. Pros It gives the overall picture of informational field and helps to react on each case. Cons Sometimes it is not so quick as I want. And of course I want a deeper monitoring with more channels. Review Source Kristina K. Digital Marketing & PR Manager Financial Services Used the software for: 6-12 months ### "A tool that saves your time and reputation" November 21, 2018 5.0 Pros Works great and can pick up mentions even in Telegram chats, Facebook, Instagram. Cons Can't think of any negative points of the software itself Review Source AP Alina P. Head of Analytical & Monitoring Department Public Relations and Communications Used the software for: 2+ years ### "SPN Communications Ukraine" November 13, 2018 5.0 Pros Pros: - A large number of sources, monitored via the system. - High-quality search (monitoring) results - The functionality of the system, which is constantly improving by the company to consider real customer needs - High level of customer support Cons We didn't encounter the problems that the system doesn't solve. Review Source ZK Zoya K. analyst Media Production Used the software for: Less than 6 months ### "Great tool for analytics on different levels" April 19, 2022 5.0 worth your costs. It saves hours of analysts work. It gives an opportunity to make lower or deeper researches with the same toolkit. Pros It's intuitive and very well visually designed. Lot's of sources and functional filters for collected data. Very supportive support team with quick reaction on requests. Cons Price. It's not so high, but pretty much for NGO's Review Source VK Vladyslav K. Analyst Broadcast Media Used the software for: Less than 6 months ### "Good experience of usig Youscan" February 28, 2023 5.0 Despite of reach rate everything is very good Pros The ability of collecting data from a lot of resources (media and social media). Company service is the best Cons The reach rate isn\`t correct. It shows unfaithful numbers. It seriously limits our reports in media Review Source AA Aigerim A. General director Marketing and Advertising Used the software for: Less than 6 months ### "Youscan review" February 17, 2023 5.0 Pros By now I tried number of different analytical tools, but so fa is the most useful and helpful with reasonable pricing options. Cons Interface design feels a bit outdated , also the report downloading process could be improved Review Source AK Alexandra K. Digital Manager Food & Beverages Used the software for: 2+ years ### "BEST SML solution " November 9, 2018 5.0 Pros Easy to work with, a lot of additional options for mentions segmentation, very supportive team Cons no such comments, everything is good - high qualitative soft Review Source Denis V. Marketer Banking Used the software for: 6-12 months ### "The right tool for companies that keep track of their reputation." November 16, 2018 5.0 With this tool we can easily track the mention of our company in the network. and respond quickly to them Pros Ii is reports and a large number of filters. Cons It takes some time to get used to the interface Review Source JC Jonathan C. founder Internet Used the software for: 6-12 months ### "SOCIAL LISTENING with great Image recognition" June 30, 2022 5.0 Pros really powerful and user friendly image recognition module Cons as with all social listening software , it takes lots of time and well thought program to get the most out of the software Alternatives considered [Brand24](https://www.capterra.com/p/149054/Brand24/) Review Source AK Anastasiya K. Digital manager Food & Beverages Used the software for: 1-2 years ### "Very good tool for social media listening" November 9, 2018 5.0 Pros Usability of the tool, quantity of metrics, alerting process. Cons I'm fully satisfied with software Review Source IM Illia M. Demand Forecast Manager Dairy Used the software for: 6-12 months ### "Superb Experienxe " November 8, 2018 5.0 I’m fully satisfied with . It’s advanced, constantly improving Social Media monitoring system. Pros \> Great intuitive interface > Flying system > Extremely useful Visual Insights function > fast and responsive support team Cons Overall I’m satisfied, however there is no limit of perfection. All requests concerning improvement of the system’s functionality I’m sending directly to the team and as far as possible they fulfill wishes/needs. Review Source Ksenia K. Head of Social Media Public Relations and Communications Used the software for: Less than 6 months ### "Great software" November 20, 2018 5.0 Pros The best monitoring service I've tested so far. Cons A bit expensive for medium-sized businesses. Review Source DI Dilya I. CC Assistant Consumer Services Used the software for: Less than 6 months ### "Benefits of working with YouScan" November 8, 2018 5.0 I use it in order to monitore posts in Social Media, get reports and raise urgent topics to Brand Team to work on errors and provide better performance of our local brands Pros 1) ease of use of tool 2) coverage of sites 3) processing speed Cons Now I do not see any disadvantages,I really satisfied with progarm and support team Review Source AT Alexander T. Digital Manager Food & Beverages Used the software for: 6-12 months ### "Review from Nestle Russia digital team" November 8, 2018 5.0 Pros Perfect functionality, ability to monitor any source of the Internet, including retrospective sources, great client service Cons Probably high cost of service for smaller companies Review Source OS Oksana S. Head of Corporate Communications Information Technology and Services Used the software for: Less than 6 months ### "YouScan Review" May 13, 2020 5.0 Pros Ease of Use, User-friendly, good interface Cons It’s inconvenient to work with links in reports Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.