--- title: "Troop Messenger Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Troop Messenger Software - reviews, pricing plans, popular comparisons to other Collaboration products and more." source_url: "https://www.capterra.com/p/173037/Troop-Messenger/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Troop Messenger Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Troop Messenger ## What is Troop Messenger? Effective communication is the key to businesses optimization, and this software solution provides easy collaboration and messaging. ## What is Troop Messenger used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $2.5 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Troop Messenger?[Manage this product listing](https://www.g2.com/products/troop-messenger/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Troop Messenger 4.8 (21) VS. [4.7 (24,239)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $2.5 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (21) Ease Of Use 4.6 (11,156) Value For Money 4.8 (18) Value For Money 4.5 (6,873) Customer Service 4.9 (18) Customer Service 4.4 (6,627) ## Troop Messenger alternatives [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (6,132)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/173037/Troop-Messenger/alternatives/) ## FAQs about Troop Messenger Overview ### Which roles and teams benefit most from Troop Messenger? Troop Messenger is most used by digital marketing, SEO, and growth teams coordinating campaigns, content, and performance updates. Product managers and software or IT teams use it to discuss releases and technical issues. Sales, recruiting, HR, legal, and field-service staff rely on it for quick internal coordination, candidate communication, and operational follow-up. Answer based on 21 reviews Overview ### What company size and specific industries is Troop Messenger built for? Troop Messenger is designed for small, medium, and large enterprises across a range of industries and domain-specific needs. It fits organizations of different sizes that need a communication tool for internal collaboration and messaging, rather than a product limited to a single sector. Features and Usability ### What are the key features of Troop Messenger? Troop Messenger offers chat/messaging, live chat, audio calls, video conferencing, screen sharing, and two-way audio and video for team communication. It also includes task management, project planning, scheduling, reminders, activity tracking, file sharing, document management, access controls/permissions, and single sign on. Integrations ### Which third-party tools and platforms does Troop Messenger integrate with? Troop Messenger integrates with 6 third-party tools, including Dropbox, Gmail, Google Drive, Jira, Mailtrim, and Zapier. Its catalog covers file storage, email, project tracking, and automation platforms, giving teams access to the most common apps used for daily communication and task coordination. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Troop Messenger offer? Troop Messenger provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared instruction, documentation offers written reference, and videos provide visual self-paced learning. Getting Started and Support ### What customer support options does Troop Messenger offer? Troop Messenger provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support setup as useful for keeping team communication tied to one interface, with chat support standing out as part of the product’s collaboration focus. Answer based on 1 reviews ## Features AI summary Based on 21,823 Collaboration reviews Capterra data shows that buyers of collaboration software rank the following features as their top priorities: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) Troop Messenger supports all three features that reviewers rate most highly: **Secure Data Storage**, **Collaboration Tools**, and **Document Storage**. Together, these capabilities help teams protect sensitive information, work together more effectively, and keep files organized in one place, allowing businesses to improve communication while maintaining better control over shared content. Secure Data Storage 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Collaboration Tools 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing 5.0 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Task Management 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Mobile Access 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Chat 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Troop Messenger 57 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Audio Calls: Ability to make voice calls within the system - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Version Control: Track revisions and updates made to files and navigate between different versions - Video Conferencing: Connect with meeting participants remotely over video - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (21) 4.7 Based on 21 reviews ## Pricing Value for money 4.8 (18) Free Trial Free Version Basic $2.50 Per User,Per Month Value for money 4.8 (18) 4.8 Based on 18 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Drive](https://www.capterra.com/p/161425/Drive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.8 Based on 21 reviews Filter by rating Counts reflect reviews available in this feed. 5(17) 4(4) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Vinay K. Product Experience Manager Used the software for: 3-5 years ### "A Simple and Reliable Tool for Team Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2026 My overall experience with Troop Messenger has been positive. It is easy to use, reliable, and useful for team communication and collaboration. The messaging, group chat, and file-sharing features make daily communication more convenient and organized. Pros The simple and user-friendly interface, quick messaging, group chats, file sharing, and useful collaboration features. It makes team communication easy and helps keep work-related conversations organized. Cons Some features could be more customizable, and the notification settings could be improved. The overall experience is good, but a few interface and performance improvements would make it even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Tester Used the software for: 1-3 years ### "Team connection app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 26, 2025 This application has enough features for office team communications and easy to understand and use with simple design also a secured communication tool. Pros I like the features and design, also it's available in all my devices like whether I'm outside I can chat with my team members with mobile phone and I can attend meeting calls through phone also. Cons Cons in the sense I didn't felt any major negatives in this app but app update system should improve and need to add few more emojis in chat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Legal assistant Used the software for: I used a free trial ### "Awesome tool I have ever used so far...." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 4, 2019 I personally suggest the users give a sure shot on it one-month free trial to get to know about the tool. Pros I felt the Live location tracking feature turned out to be the best for our remote teams. This made us easily track all our sales team on-site client meetings. - their customer support is truly promising. - the simple and clean user interface is what I really liked about. Cons It would be nice if it had supported more integrations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aminuddin B. Information Technology Manager Used the software for: 1-3 years ### "Connect and communicate with colleague" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 29, 2021 Connecting and communicating with my colleague is possible with Troop Messenger. I had a great experience working with this software and i recommend small and medium organization to try this software as they are one of the cheapest business messenger software in the market. Pros Easy to deploy and easy to use. It has many option on how I can connect with my colleague and in my contact list, such as private messaging platform, group messaging platform and video conference. The software also will send notification in the desktop if there is a new incoming message landing in my inbox. Cons I need to download and install the software, it will more flexible to use if the software is work in web browser based platform. Troop Messenger also did not provide an mobile application, which i need to use my computer every time i need to access to the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rj M. Recruiter Used the software for: 3-5 years ### "Best chat application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 Pros Troop Messenger helps our remote team stay connected with easy video calls, group chats, and file sharing. Cons I like the most advanced features like Trumpet, Burnout, lookout many more and It has best user controls Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vamsi M. Digital Marketing Used the software for: Less than 1 year ### "Best-in-class internal team messaging app!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2021 We never regret our decision for opting Troop Messenger as our internal communication and collaboration tool. It has united all our teams on this group messaging platform with the advanced facilities of calling, audio-video conferencing, remote screen sharing, and more to keep up our work conversations in the way we want. It helps teams never miss a work update. Also, it stores all kinds of work files within it to allow users to access them from wherever they want. Alongside its availability on all the major platforms like Windows, Mac OS, Linux, Android, iOS, and web, it helps businesses of all sizes to choose from its SaaS or On-premise service models. Pros Finding the information is pretty fast and easy in Troop Messenger. It never forces you to scroll the entire chat window to find specific files, work conversations, and messages. Instead, you have to apply filters to retrieve them. It indicates if you have disconnected from the networks while using it. Forkout is the function that we use frequently to share information with a large number of users in just one go. The advantages list of Troop Messenger goes on……… Cons We never faced any serious issues with this work productivity enhancer tool."" " Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JAMIL A. Field Services Engineer of Aesthetic medical Used the software for: Less than 1 year ### "Fully-functional & A Stand-alone remote working Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2020 The best advantage of using this is Orange Member with which we can add our clients and vendors for a short term and communicate with them and share files via the messaging platform. And we can delete them after project accomplishment. It saved us both time and money. This software is easy to use and understand and it provides security for our employees’ data and chats as well. Highly recommended to startups to SMEs. Every business will be benefited from this affordable and value-driven chat application. Pros Troop Messenger has outstanding features than other team collaboration tools. The features I like the most are Respond later, Edit the message, recalling the message, self messaging, help, personal settings like wallpaper, and filtering by name, text, image, files, and date, etc. Cons Any action such as deleting, copying, forwarding is a 2-step process that is sometimes time-consuming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lewis S. Digital Marketing Manager Used the software for: I used a free trial ### "Feature-rich team communication and collaboration tool" 4.0 July 31, 2020 Troop messenger’s extensive collaboration tools and search features make it a great tool to help remote teams to collaborate. Pros Troop messenger combines the features that are normally spread across multiple apps, including file storage, group chatting, video calling, live location sharing, to-do lists, read receipts, and screen sharing, On top of that the search functions are much more intuitive than their competitors with a simple and easy to understand UI. Cons Not as many app integrations as it’s competitors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anna O. Head of Growth Used the software for: I used a free trial ### "A great messaging app to work with from every place on earth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2020 Pros Intuitive UI makes using this tool pleasant and easy even for these who are beginning their journey with Troop Messenger. You can choose among a variety of communication tools, for instance, one vs. one messaging, multi conversations, video calls (in HD quality) etc. It provides a lot of facilities, like the possibility of muting notifications, the status of messages (whether it’s received or read) or editing sent a message if you wrote something incorrectly and it’s fully secure. Cons They should work on more integrations in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samawat S. Marketing Specialist Used the software for: Less than 1 year ### "The best tool to discuss work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2019 Pros I like everything about Troop Messenger. It has simple and easy to understand UI and UX. Despite trying other expensive tools, I felt this one is quite affordable with useful features. Cons Still waiting for the feature To-Do lists, which is set for next version release. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173037/Troop-Messenger/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.