# Buildout Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Buildout the right Commercial Real Estate solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173044/Buildout/reviews --- Buildout 4.9 (10) [View alternatives](https://www.capterra.com/p/173044/Buildout/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Buildout Ease of use 4.7 Customer Service 4.7 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Yasmin B. Commercial Salesperson Real Estate Used the software for: 1-2 years ### "Strong Prospecting Tool" December 30, 2025 5.0 My overall experience has been very positive. Buildout helps us provide value to prospects by keeping them connected to listings that match their interests. It strengthens relationships and keeps leads engaged with polished, branded outreach. Pros I like how strong and user-friendly the prospecting tools are for finding and engaging potential clients. The to-do list is also a great feature - it helps me maintain consistent outreach and stay top-of-mind with my leads. Cons One suggestion would be enabling Google Calendar integration. Being able to sync tasks and reminders would make staying organized even easier. Review Source KW Kelli W. Administrative Directory Commercial Real Estate Used the software for: 1-2 years ### "Best tool for our listings from start to finish" December 10, 2025 5.0 Very good, support staff is amazing and always personable and helpful. I use it all day every day and it mostly suits our needs. Pros The ability to produce all our documents, connect our listings to our website and track all of our transactions/broker payments in the system. Cons There is no draft option when editing an existing listing's documents. No live customer service which is only open during one time zone working hours (and not mine!). Review Source Response from Buildout December 16, 2025 Kelli - we appreciate your feedback! We're glad to hear that Buildout empowers your business from marketing all the way through to transactions. We'll make sure to share your feedback with our team as a whole so we can learn and continue to improve. DP Davis P. Brokerage Real Estate Used the software for: 2+ years ### "Great Product for Marketing and Reporting" October 9, 2020 4.0 A product that is always improving the service and scope of what it can do. A fantastic tool for communication, whether it be with co brokerage agents, and with owners. Pros Ease of creating brochure and activity reports for owners Customer support Thorough and well thought out process, and continually improving Integration of emails and phone calls Cons There is a lot that BuildOut can do, so full discovery and mastery of the features can take awhile. Review Source LA Lauren A. Operations Coordinator Commercial Real Estate Used the software for: 2+ years ### "Drake Real Estate & Investments - Buildout Review " December 19, 2025 5.0 Buildout was implemented into the company prior to me coming on board. Having it in place made understanding my job easier and helped the transition into the Real Estate marketing world a lot simpler Pros Buildout has simplified our office workflow by integrating all of our marketing needs into one easy to use platform. Cons The lack of flexibility to customize our marketing materials on an as-needed basis. The document editor is a little clunky. Review Source Response from Buildout December 29, 2025 Simplified by way of integration—music to our ears. Thanks for sharing! And we'll make sure our full team has reviewed your feedback. SS Shelly S. Marketing Manager Commercial Real Estate Used the software for: 2+ years ### "This is a very powerful tool for brokers without a lot of staff." June 21, 2022 5.0 Definitely worth the money. Setup should be a little easier. Pros I love the ease of being able to plug in your data and have beautiful brochures ready in a short amount of time. The fact that o no longer need a marketing staff member create the flyer saves me time and money. The reporting feature are far better than any we have evaluated. Being able to forecast revenue and still down to the agent level makes decision making so much easier. It also lets me know which agent are doing their job and which ones need some help. Cons The time to set up the company specific fields was not ideal. The CRM comes with out of the box fields created for CRE, it didn’t take into account the specialized fields required for a large land deal. There are also some difficulties with images and how they are downsized and cropped in a flyer. And there needs to be some improvement in the mapping tool. Review Source Jennifer T. COO Real Estate Used the software for: 2+ years ### "Essential Tool for Any CRE Broker" October 11, 2019 5.0 Buildout is absolutely essential to our business. We could not live without it in terms of its value to our organization. Pros Buildout is an all-in-one Commercial Real Estate marketing platform. Our team's favorites features are the property websites, customizable marketing templates, the ability to design retailer maps and floor plans and its integration with other platforms such as ClientLook. Cons The only feature of this platform that I believe would make it more efficient is the ability to edit the property details from within the marketing templates. In its current state, if the user discovers a mistake or wants to make a revision to the property description while using the template, the user must save the template, then return to the property details, make the edit, then go back to the template for the changes to take effect. Review Source RC Richard C. VP of Marketing Real Estate Used the software for: 6-12 months ### "Great Platform to Showcase and Syndicate Your CRE Inventory" December 14, 2023 5.0 I found the technology to surpass my expectations. I believe if you get the Buildout Marketing package AND the Salesforce-based CRM package, you can have an unstoppable CRE machine! Pros I really enjoyed the level of support we received during implementation and after launch. The data schema I found to be brilliantly formatted and to coincide with the data of syndicated platforms. Their offerings for media also impresses me. The ability to create retailer maps, OMs, and Cons The integration with Constant Contact works great, but I wish there was a little more flexibility with the formatting. It would be great to have a little more flexibility on the brochures regarding some of the formatting, but, admittedly, we might just have needed to play with it a little more. Review Source Response from Buildout December 15, 2023 On behalf of our full team, we really appreciate this thoughtful review. Our users make the biggest impact on how we navigate our software all the way down to onboarding practices. We will make sure to share this across the organization for further review. Thanks for using Buildout to build your business! Thea H. Operations Manager Real Estate Used the software for: 6-12 months ### "Simple and Clean" August 26, 2018 5.0 Pros I do contract work for a Real Estate company and one of my first tasks was to make their brochures have some continuity amongst three agents. They got me a login to Buildout and a terrible brief on what it does and how to make brochures, then turned me loose. I'm comfortable with computers and fairly well versed. But Buildout is so User friendly that I figured out how to use it very quickly and was off to the races on making good looking brochures. Also, it integrates with the real estate offices website, so when I update something in buildout, it kicks it to the website. Very handy program for real estate with great aesthetics! Cons If you have already made a brochure and update the property, the brochure won't update with the new information. Review Source Joel M. Senior Advisor | Retail Services Real Estate Used the software for: 2+ years ### "Simple Solution for Property Marking" December 6, 2018 5.0 Pros Simple, easy to use, and powerful platform for property marketing brochures, flyers, websites. Convenient syndication tools save alot of time. Cons Financial analysis options are lacking (no good option for a 5 or 10 year cash flow analysis for example). Review Source JV Jillane V. Marketing Manager Used the software for: 6-12 months ### "Awesome! The staff that helped with on-boarding was great!" May 8, 2018 5.0 The website plug-in was amazing and made our site look so professional! It was so easy for our web visitors to get the information they needed fast because of it. Pros All of the features and functions that you have in this software is amazing. This can literally save brokers/admin teams hours of time putting together marketing materials. This makes you look so much more professional with not as much effort or time. Cons The on-boarding time was a little long. While it's very thorough and pretty much completely customizable - it just took too long to get it up and running. They do an hour a week with you via phone call / screen share and it's like a 6-8 week process. If this could be cut down to 4 weeks at the very least, it would be so much better. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.