Best For

SIGNL4 is designed businesses and enterprises with need for reliable anywhere, anytime dispatching of critical alerts and service requests to operations teams in the field.

Product Details

SIGNL4 is an out-of-the-box mobile alerting SaaS and bridges the last mile from IT systems, machines and sensors to engineers, IT staff and workers in the field. Upon critical events it notifies team members through persistent mobile push, text and voice calls with acknowledgement, tracking, escalation and reporting. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests.

Contact Details

Derdack

https://www.derdack.com

Founded in 1999

Located in Germany

SIGNL4 Pricing Overview

SIGNL4 pricing starts at $9.00 per month, per user.There is a free version of SIGNL4.SIGNL4 does offer a free trial.See additional pricing details for SIGNL4 below.

Starting Price

  • $9.00/month/user
  • 3 commercial plans

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

SIGNL4 Features

Billing & Invoicing
Contact Database
Contract Management
Dispatching
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications
Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Mobile Access
Routing
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing

SIGNL4 Reviews

Showing all 3 reviews
Overall
4.7/5
Ease of Use
4.7/5
Customer Service
5/5
Fr. Paul G.
Pastor
Religious Institutions, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 3, 2020

“The App we've been searching for!”

OverallUsing for emergency calls in a church. Team members love it. I love it.
ProsI have been looking for an app like this for over 2 years! Finally, an emergency alert app that gives persistent notifications, and can work with iOS to even alert you when you have Do Not Disturb enabled. Since this app allows a variety of choices for the persistent alert, including a phone call from a consistent phone number, I can set the SIGNL4 phone number as a favorite in my contacts, and then my alert comes through even if I set the phone to DND (and allow favorites in the DND settings). This allows me to sleep without interruption unless there is a true emergency! This app does so much more also, scheduling team members, making sure someone is always on duty, and even making provision for unanswered alerts to be escalated to a manager after a set time frame. We use it at our Church for an emergency. What I really love is that a parishioner calls in to our church phone system and leaves a voicemail in our emergency voicemail box, then my phone emails the voicemail to SIGNL4 app and after the alert, there is the voicemail accessible by a PLAY button within the app! Thank you SIGNL4, you have thought of everything!
ConsHave not found anything yet that we do not like... Seems like they've thought of everything.

Vendor Response

By Derdack on February 6, 2020
We love your review! Thank you.
Reviewer Source 
Source: Capterra
January 3, 2020
Cherie T.
Specialist DSG
Utilities, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 4, 2019

“SIGNL4 CT”

ProsVery efficient and accurate. Easy to use.
ConsWhen going to acknowledge and confirm alarms need to touch each alarm twice. Would be great to have a select All for each step. We have runs every Wed that will send 100+ alarms to my phone for the run. Takes a long time to acknowledge and confirm each one every Wed.

Vendor Response

By Derdack on February 5, 2019
This feature is high on our list already. Will be implemented soon :)
Reviewer Source 
Source: Capterra
February 4, 2019
Zbigniew Z.
IT Administrator Team Leader
Retail, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 4, 2020

“Great app form mobile alerting”

OverallWith this system we have very good mobile alerting with manager escalation, time scheduling and auto calling when analyst don't confirm alert.
ProsGreat way to integrate with monitoring software, easy to use, shift scheduling, can create teams, manager escalation
ConsDidn't find any urgent thing to mention.

Vendor Response

By Derdack on February 6, 2020
Thanks for your awesome feedback. We'll keep improving!
Reviewer Source 
Source: Capterra
February 4, 2020