--- title: "Symantec PAM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Symantec PAM Software - reviews, pricing plans, popular comparisons to other Privileged Access Management products and more." source_url: "https://www.capterra.com/p/173103/CA-Privileged-Access-Manager/" page_type: "product" language: "en" --- # Symantec PAM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symantec PAM ## What is Symantec PAM? Symantec PAM is a privileged access management software that helps organizations protect sensitive administrative credentials, control privileged user access, enforce security policies, and monitor privileged user activity across virtual, cloud, and physical environments. The solution provides comprehensive privileged access management services including a privileged credential vault, session recording, behavioral analytics, fine-grained access control, and secrets management. ## What is Symantec PAM used for? [Privileged Access Management](https://www.capterra.com/privileged-access-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symantec PAM?[Manage this product listing](https://www.g2.com/products/symantec-pam/claim_requests/new?auto=true) ## Symantec PAM Overview Updated September 2026 AI summary Symantec PAM is a Privileged Access Management solution for businesses of all sizes, offering access management, credential and password management, multi-factor authentication, and behavioral analytics. It provides least privilege controls, user activity monitoring, and threat intelligence to help organizations oversee and secure privileged accounts. Symantec PAM is available via cloud, SaaS, or web-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symantec PAM 2.0 (1) VS. [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.0 (1) Ease Of Use 4.6 (929) Value For Money 2.0 (1) Value For Money 4.5 (489) Customer Service 2.0 (1) Customer Service 4.5 (509) ## Symantec PAM alternatives [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (22)](https://www.capterra.com/p/231179/Heimdal-Privileged-Access-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Admin By Request](https://www.capterra.com/p/10009418/Admin-By-Request/) [4.9 (69)](https://www.capterra.com/p/10009418/Admin-By-Request/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009418/Admin-By-Request/) ## FAQs about Symantec PAM Overview ### What company size and specific industries is Symantec PAM built for? Symantec PAM is designed for medium to large enterprises, especially organizations that need privileged access management for IT security professionals, administrators, developers, DevOps engineers, and compliance officers. It fits enterprise environments across industries where controlling privileged credentials and meeting security or compliance requirements are important. Features and Usability ### What are the key features of Symantec PAM? Symantec PAM offers access management, authentication, and credential management for privileged accounts, along with least privilege controls and multi-factor authentication. It also includes password management, user activity monitoring, behavioral analytics, and threat intelligence to support oversight of privileged access and account activity. Getting Started and Support ### What training and onboarding options does Symantec PAM offer? Symantec PAM provides live online training for teams that need guided instruction during setup and early use. This format supports real-time sessions with an instructor, allowing participants to review core functions, ask questions, and follow structured steps while learning the product. Getting Started and Support ### What customer support options does Symantec PAM offer? Symantec PAM provides chat support for users who need help with setup, access, or product questions. Support information is limited to chat in the catalog data, and no reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 402 Privileged Access Management reviews Capterra reviewers highlight the following features as the top priorities when choosing Privileged Access Management software: - **Single Sign On** (**52%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**64%**) - **Access Management** (**61%**) Symantec PAM supports **Access Management**, which gives teams a central way to manage and monitor privileged user access. However, it does not include **Single Sign On** or **Access Controls/Permissions**. Instead, it offers other highly rated capabilities, including **Multi-Factor Authentication** (**61%**), **Password Management** (**68%**), and **Credential Management** (**62%**). These features help businesses protect sensitive systems, reduce credential-related risk, and give teams tighter control over privileged accounts. Access Management Control and manage access to company resources Authentication Verify the identity of users/devices to enable secure access Behavioral Analytics Track and analyse user behavior within a system or network Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Multi-Factor Authentication Request two or more credentials to prove user's identity before granting access to systems Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Symantec PAM 7 features ### All Features - Access Management: Control and manage access to company resources - Authentication: Verify the identity of users/devices to enable secure access - Behavioral Analytics: Track and analyse user behavior within a system or network - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Threat Intelligence: Information to prevent, understand and identify cyber threats --- Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Value for money 2.0 (1) 2.0 Based on 1 reviews ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 2.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Analyst - Financial Services Analytics ### "Had trouble using this for a few weeks" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 2, 2018 Pros Once you get the hang of CA PAM (and once your company gets past the implementation hiccups) it is not very difficult to use. Retrieving passwords only takes a few seconds. However, you better hope that your company provides good training / documentation for you. The learning curve can be pretty steep if you don't have good support. Cons This software was very unstable when my company first implemented it. It was supposed to give me new passwords everyday, but it sometimes gave me the same password for weeks in a row. Not very secure. Also, sometimes the passwords served to me by CA PAM did not work on the systems they were supposed to work on. There is a chance that this was an implementation issue on my company's side and not the software's fault, but it is hard to tell. Regardless, CA PAM decreased my productivity for a couple weeks before all of the bugs were worked out. I spent quite a bit of time figuring out how to use the software correctly instead of doing productive work. 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