---
title: "OpenTable Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OpenTable Software - reviews, pricing plans, popular comparisons to other Reservations products and more."
source_url: "https://www.capterra.com/p/17313/OpenTable-for-Restaurants/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 OpenTable Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OpenTable

## What is OpenTable?

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.6 billion seated diners per year, and more than 55,000 restaurants, bars, wineries, and other venues across 105 countries. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all their most important data in one place to scale their success.

## What is OpenTable used for?

[Reservations](https://www.capterra.com/reservations-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,322 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Pros & cons

Comprehensive reservation management features

Effortless usability for all users

Slow updates and occasional glitches

High and inflexible pricing structure

Starting price

$149

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Reservations / 2025
-   Restaurant Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OpenTable

4.7 (1,322)

VS.

[4.8 (1,195)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

$149

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (1,322)

Ease Of Use

4.8 (1,195)

Value For Money

4.6 (649)

Value For Money

4.7 (1,156)

Customer Service

4.5 (632)

Customer Service

4.8 (1,146)

## OpenTable alternatives

Highest Rated

[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[3.8 (730)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[4.0 (2,997)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/40229/MINDBODY/)

[View all alternatives](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/alternatives/)

## FAQs about OpenTable

Overview

### What problems does OpenTable solve?

OpenTable solves phone-based booking bottlenecks, double-booked tables, and unclear dining-room availability by providing real-time reservations, floor plans, waitlists, and table-status updates. Hosts, front-of-house managers, and multi-location restaurant teams use it to coordinate seating, record guest preferences and special requests, communicate with diners, and forecast staffing needs.

Answer based on 1269 reviews

Overview

### Which roles and teams benefit most from OpenTable?

OpenTable is most used by business owners, general and operations managers, and office managers who coordinate restaurant bookings, guest seating, and daily service activity. Executive and administrative assistants use it to arrange client meals and group reservations, while hosts and hospitality staff manage reservation lists, table availability, and guest arrival flow.

Answer based on 1319 reviews

Overview

### What company size and industries is OpenTable built for?

OpenTable serves small businesses, which represent 67% of reviewers, with particular adoption in Restaurants and Hospital & Health Care at 7% each. It also supports enterprise organizations (19%) and midsize businesses (14%), while Hospitality accounts for 5% of reviewers, indicating use across dining, guest service, and healthcare settings.

Answer based on 1322 reviews

Features and Usability

### What are the key features of OpenTable?

OpenTable includes online booking and booking management for making, changing, or canceling restaurant reservations. Its core reservation features include calendar and reminder systems, mobile access, group reservations, and booking notes for seating or accommodation requests. It also supports payment processing, rate management, and calendar integration.

Answer based on 180 reviews

Integrations

### Which third-party tools and platforms does OpenTable integrate with?

OpenTable integrates with Google Calendar, allowing reservation details to be added to users’ calendars for reminders and scheduling. It also connects with Toast POS for restaurant reservation and order-related workflows. These integrations support guest scheduling and restaurant operations across calendar and point-of-sale systems.

Answer based on 54 reviews

Getting Started and Support

### How easy is it to onboard and train a team on OpenTable?

OpenTable offers in-person training, webinars, documentation, and videos to support team adoption. Reviewers find front-of-house staff and daily reservation users learn the basics quickly. Managers and teams using its deeper features may need more time, while some reviewers report that limited onsite or hands-on training can leave advanced tools underused.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does OpenTable offer, and how do users rate the experience?

OpenTable offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Many users describe support as fast, responsive, knowledgeable, and helpful in resolving issues. However, some report slower resolutions, less helpful software support, occasional rude interactions, and declining service quality.

Answer based on 87 reviews

Security

### How does OpenTable handle data security and access control?

OpenTable uses individual staff logins for employees permitted to make changes, supporting access control across restaurant operations. Reviewers also describe personal and financial information as secured, and note repetitive login steps may support security. However, some report login-access problems and question the security and reliability of online payments.

Answer based on 20 reviews

Phone and mobile access

### How well does OpenTable work on phones and mobile devices?

OpenTable gives diners and restaurant staff convenient mobile access to reservations, availability, guest notes, and booking changes. Restaurant teams value checking table status across devices and reducing phone calls, while diners can book from anywhere. Some users find mobile and desktop features inconsistent, with occasional timeouts, crashes, or repeated logins.

Answer based on 110 reviews

## Who uses OpenTable?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive reservation management features

93% positive reviews out of 900

Most reviewers describe restaurant reservations as streamlined, offering easy booking, calendar integration, and efficient management for both diners and staff.

Layla T.

Blogger, 1 employee.

"OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings all in one place."

Slow updates and occasional glitches

42% negative reviews out of 81

Some reviewers describe improvements and updates as infrequent, with occasional lag, outdated menus, and minor usability issues.

Effortless usability for all users

97% positive reviews out of 237

Most users report ease of use as a major benefit, highlighting intuitive setup, quick learning, and minimal technical barriers.

High and inflexible pricing structure

63% negative reviews out of 41

Most users comment that pricing is significantly higher than competitors, with costly per-cover fees and limited value.

Intuitive and user-friendly design

96% positive reviews out of 85

Most reviewers indicate the user interface is simple, visually clear, and easy to navigate for all experience levels.

## Features

AI summary

Based on 5,388 Reservations reviews

Capterra data shows that buyers of reservations software rank the following features as their top priorities:

-   **Online Booking** (**65%** of reviewers rated this feature as critical)
-   **Booking Management** (**60%**)
-   **Calendar Management** (**56%**)

OpenTable supports all three features reviewers value most: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations at any time, manage table availability more efficiently, and keep schedules accurate, allowing teams to reduce booking friction and deliver a better guest experience.

Online Booking

4.8 (374)

66.58% of 374 reviewers that rated this feature as important or highly important

OpenTable gives you a fast, convenient way to reserve tables online, letting you view real-time availability, select party size, and book instantly from any device. Reviewers appreciate the seamless process, flexible options, and time-saving compared to calling restaurants.

Booking Management

4.5 (67)

82.09% of 67 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

4.6 (63)

66.67% of 63 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

4.7 (114)

69.30% of 114 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customer Support

4.4 (142)

38.73% of 142 reviewers that rated this feature as important or highly important

You have access to customer support for reservation issues or questions. Some reviewers find support responsive and helpful, while others mention delays or difficulty reaching support by phone. Many users note they rarely need to contact support due to the system’s reliability.

Group Reservations

4.6 (186)

60.75% of 186 reviewers that rated this feature as important or highly important

This aspect lets you easily book tables for larger parties, specify group size, and send invites to guests. Some users say it simplifies coordinating group plans, though several mention limitations for very large groups and that some restaurants require direct contact for big parties.

OpenTable 72 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: OpenTable offers a helpful way to add notes for special requests, allergies, or occasions when booking. Reviewers appreciate being able to communicate preferences, with many saying restaurants acknowledge these notes, making their dining experience more personalized.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: With this capability, you receive automatic reminders and can sync reservations to your personal calendar. Users think the integration with phone and computer calendars, plus timely notifications via email or text, helps them stay organized and avoid missing reservations.
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: You have access to customer support for reservation issues or questions. Some reviewers find support responsive and helpful, while others mention delays or difficulty reaching support by phone. Many users note they rarely need to contact support due to the system’s reliability.
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Delivery Estimate: A note of the expected delivery date and time
- Delivery Management: Manage order deliveries until they are received by the customers
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Scheduling: Plan an event's time and location
- Food Delivery Dispatching: Dispatch food deliveries
- For Restaurants: Serves restaurants
- Forecasting: Form predictions based on past and present data/trends
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Group Reservations: This aspect lets you easily book tables for larger parties, specify group size, and send invites to guests. Some users say it simplifies coordinating group plans, though several mention limitations for very large groups and that some restaurants require direct contact for big parties.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Menu Builder: Create and edit a list of food/beverage items
- Mobile Access: Access software remotely via mobile devices
- Mobile Booking: Make reservations on the go through a mobile device
- Mobile Payments: Clients can submit payments via mobile devices
- Online Booking: OpenTable gives you a fast, convenient way to reserve tables online, letting you view real-time availability, select party size, and book instantly from any device. Reviewers appreciate the seamless process, flexible options, and time-saving compared to calling restaurants.
- Online Ordering: Tracks and processes online orders
- Online Payments: Accept and process online payment transactions
- Online Reservations: Make and manage reservations online
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- QR Codes: Matrix barcode that stores information
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Reviews Management: Track and monitor reviews of products or services
- Rewards Management: Strategize and implement rewards for returning customers, employees and other members
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Table Management: Assign waitstaff and coordinate the table services
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (1,322)

4.6

Based on 1,322 reviews

## Pricing

Value for money

4.6 (649)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/pricing/)

Basic

$149.00

Flat Rate,Per Month

Core

$299.00

Flat Rate,Per Month

Pro

$499.00

Flat Rate,Per Month

Value for money

4.6 (649)

4.6

Based on 649 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (632)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (632)

4.5

Based on 632 reviews

## User reviews

Overall rating

4.7

Based on 1,322 reviews

Filter by rating

5(991)

4(275)

3(45)

2(5)

1(6)

Mentioned topic

Sorted by most recent

AH

Alexis H.

Registered Nurse

Hospital & Health Care

### "OpenTable Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 12, 2026

My experience with OpenTable has been all around good. It is a nice way to book reservations and join waitlists.

Pros

What I love most open OpenTable is the ability to see all of your reservations in one application all at once.

Cons

I have nothing negative to report about OpenTable. I have used it for a while and have not come across anything.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Louise C.

Marketing Director

Marketing and Advertising

### "Must Need App for Dinning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 29, 2026

My overall experience with OpenTable has been positive. The platform made reservation management more efficient and provided a convenient booking experience for guests. Features such as real-time availability, automated confirmations, and table management tools helped streamline operations and improve customer service. Overall, it has been a reliable solution for managing reservations and enhancing the guest experience.

Pros

What I liked most about OpenTable was how easy it made managing reservations and table availability in real time. The platform streamlined the booking process for both staff and guests, reduced scheduling conflicts, and improved the overall dining experience. The user-friendly interface and automated confirmations also helped save time and increase operational efficiency.

Cons

What I liked least about OpenTable was that some features and integrations required additional costs, which could add up over time. There were also occasional limitations with customization options and reporting capabilities, making it more difficult to tailor the platform to specific operational needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Quality Engineer

Medical Devices

### "Great App for Easy Reservations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 15, 2026

Pros

Easy and convenient reservations at many great restaurants. Also allows you to see the reviews of the space on the same platform which is great.

Cons

Not many dislikes, only note is that if you don't have location services enabled the app is not as easy to navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Radha S.

Legal Assistant

Legal Services

### "A Trusted Tool for Restaurant Visibility and Reservations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2026

Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use.

Pros

What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience.

Cons

What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Commercial Advisor

Oil & Energy

### "Excellent map interface for finding nearby restaurants"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 10, 2026

Pros

The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area.

Cons

Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bruno M.

Chef

Restaurants

### "A éviter, mauvais servis client"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 10, 2026

devenu trop gros, n'écoute pas ces clients restaurateur. A force de ne pas être écouté après presque 20 ans a travailler avec je vais ailleurs très décus

Pros

apporte des nouveau clients international surtout américain et anglais, ensemble assé facile à utiliser

Cons

vos clients abitués vont finir par utilisé l'application de opentable et ne plus passé par votre site ce qui va faire grimper la facture!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WB

Will B.

Co-Founder and Event Manager

Arts and Crafts

### "Does the hardwork for you! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 12, 2026

Useful in the sector to understand customer behaviour in relation to booking. Helpful when making changes to website, reservations or overall availability. Will continue to use it and hope it grows in the sector. Inspires trust too!

Pros

Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues. It is useful for tracking customer behaviour regarding bookings and overall data analysis.

Cons

I would like greater depth of detail regarding customer data analysis, source of visit, time spent, repeat customer, payment etc. This would then be supported even better with AI powered analysis.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jason A.

Commander

Government Administration

### "The best for bookings and reservations!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2026

I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites.

Pros

Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options.

Cons

Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EH

Elizabeth H.

MYSELF

Accounting

### "Opentable - great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 27, 2025

Overall I am very happy with OpenTable. I wish more restaurants used it so that it would be a one stop shop.

Pros

Hi, I love OpenTable. It makes it very easy to reserve dinner reservations without having to call and be put on hold.

Cons

The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Project Manager

Consumer Services

### "Open Table Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 5, 2025

Pros

I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar

Cons

Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

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