# Page 53 | OpenTable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 53 - Is OpenTable the right Reservations solution for you? Explore 1320 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews

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OpenTable

4.7 (1320)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 14th, 2026

# Page 53 - Reviews of OpenTable

## Showing most helpful reviews

Showing 1301-1320 of 1320 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BM

Ben M.  
CSM  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easiest Booking Software I've Used!"

December 4, 2020

5.0

Use it for booking lunch meetings with coworkers and clients.

Pros

I love how easily OpenTable incorporates into websites and GoogleMyBusiness and how easy it is to get through booking a reservation. Best I've seen.

Cons

I have no complaints about OpenTable! Its definitely expensive for restaurants so that's the biggest complaint I've heard but its also the best.

Review Source

JC

Jazmin C.  
Office Manager  
Restaurants  
Used the software for: Less than 6 months

### "Reservations"

November 15, 2017

4.0

Pros

Easy to use and had lots of options that I did not think of. A lot of restaurants were listed in my area.

Cons

The website is a little bit out of date so that could updated. Their rewards program can also be updated too.

Review Source

CS

Catherine S.  
Physical Therapist/Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "easy to use"

October 5, 2021

5.0

Pros

Setting up the account and making the initial reservations was easy.

Cons

Communication via emails/marketing after signing up seems excessive.

Review Source

BW

Brock W.  
Financial Analyst  
Accounting  
Used the software for: Less than 6 months

### "Easy to use "

March 16, 2022

4.0

Pros

This product is easy to use and the UI makes sense intuitively

Cons

It would be nice to see other features with better reminders and the ability to ask if you want to move your reservation for an incentive to do so

Review Source

DT

Dan T.  
Lawyer  
Law Practice  
Used the software for: I used a free trial

### "OpenTable Review"

October 4, 2019

5.0

Very smooth, always reliable in terms of product and service. Never had a bad experience.

Pros

Very easy to use and quick and efficient responses and always reliable in terms of réservations. Never had any issues.

Cons

Perhaps the clutter of adds and text around could be reduced so as to make it easier for the user to identify the important information.

Review Source

CV

Corey V.  
Web Manager  
Retail  
Used the software for: Less than 6 months

### "Makes Work Lunches Easy to Schedule"

June 30, 2021

5.0

Great software to use and makes life much easier,

Pros

OpenTable is easy to use and takes time off my plate when I need to schedule a work lunch. I can instantly know availability at a specific restaurant.

Cons

If you cancel more that 4 times, they ban you from making any future reservations. I made this mistake on my personal account. Whoops!

Review Source

AW

Alexa W.  
Office Manager  
Accounting  
Used the software for: I used a free trial

### "A Great Way to Make Reservations "

May 10, 2022

5.0

Pros

It allows me to make last minute changes for busy Executives’ reservations.

Cons

Many times I have issues toggling between accounts.

Review Source

KP

Kirby P.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Making Dinner Reservations"

April 1, 2022

5.0

Making reservation was easy

Pros

Simple to use making dinner reservations

Cons

There is nothing at all that is disliked

Review Source

JW

Jennifer W.  
writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Helpful for finding restaurants and making reservations"

June 15, 2022

4.0

Good experience and will likely use it again.

Pros

It was easy to use from the start. I'm assuming it can be used in any location.

Cons

Restaurants aren't always the best fit for my location or price point.

Review Source

MS

Michelle S.  
psychologist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Super easy & quick!"

April 21, 2021

5.0

Super helpful - more efficient in scheduling reservations! Thumbs up!

Pros

Was great to help make reservations for a business lunch - easy to use & helpful! Overcame hassle of trying to contact company directly

Cons

Would like more restaurants to be on there - seems like it will grow over time. Otherwise, no complaints!

Review Source

GV

Giselle V.  
assitant  
Real Estate  
Used the software for: Less than 6 months

### "review about Open table"

May 25, 2021

5.0

love it, love booking reservations on here so easy and simple,

Pros

I love that i can easily make reservations on this app, also get email reminders and so forth are awesome

Cons

certain restaurants do not let me make a reservation for a certain day or time, also i think it has to be within 30 day time range.

Review Source

DR

Debbie R.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "So easy to get reservations!"

September 29, 2020

5.0

I've used it plenty of tines to meet with clients successfully!

Pros

I likes that it offers a full view of all times available and for how many guests. It is updated quickly.

Cons

It would be nice to have the option of more than one person getting the confirmation if you have a group of people.

Review Source

MC

Mengjia C.  
PhD student  
Research  
Used the software for: Less than 6 months

### "Simple platform to make reservations"

February 26, 2022

5.0

Pros

Using OpenTable, it is very easy to make a reservation of a restaurant you want to go.

Cons

I do not have any complaints on OpenTable so far.

Review Source

PM

Paige M.  
Superintendent  
Construction  
Used the software for: Less than 6 months

### "Easy to Reserve"

October 31, 2020

4.0

Pros

This is an easy to use reservation tool. Simply reserve the right time under the correct name. They contact you and confirm the reservation.

Cons

You have to use a good amount of information for the reservation instead of just a name and phone number.

Review Source

JA

Jeremy A.  
APM  
Commercial Real Estate  
Used the software for: I used a free trial

### "Great Product"

April 28, 2022

5.0

Pros

I love the fact that I dont have to call restaurants to make reservations

Cons

I love everything about this software its so easy to use

Review Source

MS

Matthew S.  
Customer Service  
Import and Export  
Used the software for: I used a free trial

### "It’s not bad takes awhile to get the hang of it"

January 19, 2021

3.0

It’s ok they need more restaurants on the app.

Pros

I like the design of the app and the user friendly it has become they did some great improvements.

Cons

Takes a while to get use to but when you do it’s easy I would recommend a better tutorial.

Review Source

MFM

Maria Fernanda M.  
Analista  
Computer Software  
Used the software for: Less than 6 months

### "Gran aplicativo para reservas "

September 14, 2022

5.0

Pros

Es una gran app, te saca de apuros cuando requieres hacer una reservación en algún restaurante para una ocasión especial y facilidad que te brinda

Cons

No he tenido ningún problema con la app, hasta ahorita todo de maravilla

Review Source

JK

Jason K.  
Manager  
Printing  
Used the software for: I used a free trial

### "Great app for making reservations"

May 24, 2022

5.0

Pros

Easy to make reservations and find new restaurants

Cons

I didn't find any issues with using this software.

Review Source

KL

Kelly L.  
Designer  
Design  
Used the software for: Less than 6 months

### "Great for reservations"

May 15, 2022

5.0

Pros

Easy and convenient to use for reservations

Cons

Nothing I found I didn’t like about this software

Review Source

sN

sarah N.  
Medical collections  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Using Open Table"

July 26, 2019

5.0

I like my experience. Anytime I want to make dinner reservations I use Open table.

Pros

I like the easiness of reserving tables for dinner

Cons

There is honestly nothing i do not like.

Review Source

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