Who Uses This Software?

Recruiting teams at companies like KPMG, CVS Health, and Starbucks love Brazen to find, engage and hire more top talent!


Average Ratings

23 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Brazen
  • www.brazen.com/
  • Founded 2007
  • United States

About Brazen

Top candidates demand that employers provide multiple ways to connect besides the 'Apply Now'. Brazen's Conversational Recruiting Platform does just that by giving employers a variety of channels to engage with candidates including QuickChat, recruiting chatbots, scheduled chats, and online events resulting in 3x more qualified candidates. Brazen also gives employers the ability to find new candidates through programmatic advertising. Top brands use Brazen like KPMG, CVS Health and Starbucks.


Brazen Features

  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant

Brazen Reviews Recently Reviewed!


Advancing the value

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy of use for the chat feature when we hold events. I also really like the chat on demand where prospective applicants can message a recruiter at any time.

Cons: I would like the time to be extended a bit more on chats. I think the time should be open ended and give the recruiter the ability to end the chat when needed, not by the clock

Overall: Brazen has allowed our recruiting team to connect with many different applicants from all over the U.S. It would be nice to visit each location, but the aspect of time and resources hinders that. Brazen has offered us and the applicants to interact on a no strings attached platform. The applicant or recruiter hasn't lost hours of time for a meeting that didn't pan out. It is the ultimate speed dating for employers. However, it will only work if an employer knows what they are looking for.

Great for communicating directly with candidates

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the ease of communicating directly with candidates. Whether it is through a scheduled chat session or the immediate chats that are available on our web page, we are able to answer questions and source candidates quickly.

Cons: I wish the chats wouldn't auto-close after a day or so. There are occasionally delays when we are not able to respond immediately, but by the time we log-on, the chat is ended.

Product Review

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to create a landing page and highlight the opportunities our company has available. It's a new way of connecting potential candidates with Recruiters.

Cons: I would like for the tool to allow you to pass candidates over to another representative during the chat session.

Overall: We have been able to connect with a very large number of candidates for job openings, internal employee engagements and information sessions. It gives companies the opportunity to Recruit virtually without spending thousands of dollars on an in-person event. Overall I have been very pleased with the product.

Brazen is an easy tool to quickly chat with candidates online

Feb 25, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, ability to chat for short times and add time if you like, non-invasive, can direct candidates to apply, can add hiring managers to the chat room.

Cons: Sometimes if you have intermittent internet connectivity issues, you cannot chat and it can become confusing for the candidate.

Overall: Very good, an effective product.

Brazen Review

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an easy way to communicate with potential candidates. Very effective in answering pre-interview questions.

Cons: When there are many people waiting, sometimes people leave their computer and miss their opportunity to chat. This would be better if people could pre-register for a time slot.

User friendly and convenient way to connect

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brazen software is easy to use for recruiters and candidates. The platform is visually appealing yet not overwhelming.

Cons: Candidates can join the conversation for more than one chat per session. In some cases, this prevents long wait times for people we haven't engaged with yet.

Overall: I use Brazen software regularly for virtual hiring events, and I appreciate the ease and convenience of being able to interact with candidates without leaving the office. The candidates are impressed with the platform as well.

Brazen is awesome!

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used Brazen several times for Virtual Career Fairs. It is very easy to use and user friendly.

Cons: No major cons to note. I would like to be able to target more TS/SCI level cleared candidates.

Overall: I am using Brazen to find candidates in the DoD cleared space for positions all over the world. We have had some success in finding candidates that could be a fit for positions within the company.

Feedback on Brazen

Feb 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The tool and concept work well giving the recruiter an opportunity to speak to volumes of people in short amounts of time.

Cons: I didn't attract as many viable candidates as I'd like

Overall: Good.

Capterra loader

Great opportunity to connect live with the marketplace

Feb 12, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is as easy as texting on your phone or communicating on social media.

Cons: We didn't have any issues with the software. It was very easy to install and use

Overall: It was actually a lot of fun to hold an event. We were able to connect live with prospective talent and include hiring managers in the process. It brought us together with the business in a new way -- hiring managers enjoyed answering candidate questions. HM's were able to immediately decide if they wanted a follow-up call with the candidate. During the event we could bounce candidate questions off each other before responding to their chat question. Finally, the report after the virtual event was helpful to follow-up with candidates and track ROI.

Capterra loader

Good Resource When Marketed Well

Feb 12, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I enjoy the easy connection with other people. We are looking to connect with candidates for jobs, so Brazen does make it much easier to do that.

Cons: For me, it's not incredibly easy to tell when I am signed in as a user and when I am a booth host. Having different views would be helpful.

Overall: I have learned that Brazen could be a great tool when it is marketed well. When we decide to hold a Brazen chat event, I have to post/include clear directions. So it's not extremely user-friendly.

Virtual Job Fair

Feb 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was easy to use. It has no delays. I enjoyed it.

Cons: I don't know if it was Brazen or the person who set up the interview rooms, but I got a lot of candidates looking for work unrelated to my roles.

Overall: I had a positive experience.

Capterra loader

Great Virtual Career Fair tool

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and detailed instruction prior to use.

Cons: Timed messaging but liked that i was able to extend.

Overall: It was a great experience for screening candidates virtually.

Recruitment with ease!

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brazen makes it simple and intuitive to recruit and connect with potential candidates. My favorite part about this software is the UI.

Cons: I had no issues with this software....its operates brilliantly.

Overall: When we need to fill staff....Brazen makes it easy to recruit and bring in new team members.

Brazen Review - American Red Cross

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: IT is very user friendly. Allows me the opportunity to quickly look for key components of the applicant. The resume feature is a tremendous help.

Cons: Sometimes the connections are not always stable.

Overall: We are greatful for the market we are trying to entice for our open positions. Brazen gives us the opportunity to cut out pre screens process and able to pinpoint candidates ready to hit the ground running.

Brazen Review

Feb 20, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: User Friendly for candidates and for clients.

Cons: Cons: Lack of support when it comes to needing something fixes and being able to self fix the problem.

Brazen Review

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked how I could use it from anywhere. I liked the save frequent responses feature and the follow feature. It also allowed me to go through more meeting sessions

Cons: It made connecting with my students a little more impersonal. Sometimes there wasn't enough time to be spend on each students.

Brazen is the way to go!

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The one thing I liked most about the software is its user-friendly technology.

Cons: There was nothing about the software that I did not like.

This is an amazing way to connect with potential candidates

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to communicate with potential candidates.

Cons: I don't have any complaints! it has been easy to use!

Overall: I have loved it ever since using it!

Julian's Review

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brazen is very consumer friendly. I feel as though everything I do is in real time.

Cons: Sometimes I have an issue reading the font, but I do have bad eyes

Overall: I will for sure continue using Brazen

Helpful

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: we use Brazen as way to connect with potential applicants. It's an easy to use software for both parties with a great interface

Cons: so far I haven't had any issues with Brazen.

Talent Acquistion Analyst Sr- Naval & Training Solutions

Feb 20, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Helps to sign up and get the resumes to a larger group without a lot of paper

Cons: Very Manual, it doesn't easily up load resumes and you have a lot of manual correction to put in, which is time consuming at the fairs and you have to have a recruiter assigned to just handle that to keep booth moving.

Overall: Average, time consuming

Capterra loader

Easy to use!

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, convenient way to talk to prospective employees.

Cons: Once you each the time limit you are no longer able to communicate with the candidate.

Overall: Overall easy to use and convenient

Capterra loader

Brazen Review

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Helpful; easy to navigate. If I have an issue, it gets resolved quickly.

Cons: I have not had any issues using this system.

Overall: I don't use it very often but when I do, there is never a problem.