# Freshping Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Freshping the right Website Monitoring solution for you? Explore 562 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173148/Insping/reviews

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Freshping

4.7 (562)

[View alternatives](https://www.capterra.com/p/173148/Insping/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Freshping

Ease of use

4.8

Customer Service

4.6

## Pros and Cons in Reviews

JG

Jason G

CEOWireless, 11 - 50 employeesUsed the software for: Less than 6 months.

“Fresh ping has a lot more features than just simple up-time monitoring and difficult-to-find features and real-time monitoring all-in-one tool set.“

June 27, 2022

NG

Nika G

Senior ICT consulantInformation Technology and Services, 11 - 50 employeesUsed the software for: I used a free trial.

“Didn't work for all sites; tried setting it up for sharepoint but it couldn't update status to UP while the site was up“

June 28, 2022

VM

Vinod M

Product ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: I used a free trial.

“We were able to set up the status page to monitor the uptime of our services within no time.“

July 4, 2022

MF

Miles F

DirectorAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months.

“There is no ability to group monitors into groups on the status page.“

July 12, 2022

Dv

Dave v

Technical Services ManagerFood Production, 201 - 500 employeesUsed the software for: Less than 6 months.

“Freshping enables us to be proactive in monitoring public facing services that are crucial to our business and operations“

June 7, 2022

CR

Chris R

IT ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: Less than 6 months.

“Not really a con, but when I did the signup process they required a website to monitor and that's not really what I'm looking for.“

June 14, 2022

nm

niammuddin m

NOCComputer Networking, 2 - 10 employeesUsed the software for: 6-12 months.

“This software really helps me in monitoring the network, I can see the hosting every minute, this is really cool“

June 8, 2022

AT

Aurélien T

FounderInternet, 2 - 10 employeesUsed the software for: I used a free trial.

“Instead of multiple account creations and different urls to save somewhere in your favorite to log on your services. And each urls are different depending of the service you use, it can be quickly a nightmare when you use more than one of their services.“

May 25, 2021

## Showing most helpful reviews

Showing 1-25 of 562 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michal G.  
Founder  
Computer Software  
Used the software for: 1-2 years

### "Freshping - free performance monitor, with simple interface and latency plots"

June 23, 2022

5.0

I recommend it for status page of any portal.

Pros

I recommend setting up Freshping, since it is easiest on the market, and you get started very quickly.

Cons

Setting up custom domain could be even easier than it is now.

Switched from

[Pingdom](https://www.capterra.com/p/131928/Pingdom/)[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Freshping has lower price, and easier interface. Custom status page functionality is cheap to setup.

Review Source

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Best Monitor"

September 30, 2021

5.0

Best server monitor for a server admin

Pros

Best monitor to manage server real-time with slack integrations

Cons

Should provide free SSL for URL. SSL need for branding domain which is paid

Switched from

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Cause uptime robot does not give free branding status page.

Review Source

Ed C.  
Product Manager  
Computer Software  
Used the software for: 6-12 months

### "Non-existent customer support"

August 15, 2019

1.0

Not a good experience at all. Slow response from support and eventually no communication. How can they expect any business to realistically rely on this service?

Pros

On the surface, this product should be good and at a basic level it does work. It's easy to set up checks and there is a reasonable amount of customisation

Cons

I was trying the plan above free to see whether it was worth upgrading because there was a check we wanted on a 3rd party site and their SSL isn't configured properly. There is an option to not fail the check on an SSL error but this functionality was 'buggy' (whenever I saved the check it switched SSL monitoring back on). That was fixed once I raised it to their support desk . However, when switched off, the check still failed as the type of SSL error the site was throwing was still picked up. I was assured that this would be fixed and someone would get back to me and they'd extend my trial so I can test properly before making a decision. My last communication with them was 25th July - I've used their 'live' chat (days normally to respond) and also submitted a support ticket, I've chased and nothing, not a single response for 3 weeks

Review Source

TS

Tom S.  
Co-Founder  
Information Technology and Services  
Used the software for: 2+ years

### "Very simple to set up"

September 15, 2021

5.0

Great -- I

Pros

Very quick and painless to setup, good integrations, we receive email notifications and Slack notifications to the team to make sure we're on top of outages.

Cons

It would be nice if it was the same product as their sister product Fresh Status which allows you to provide a system status page. I am not sure why it's a seperate product

Alternatives considered

[Oh Dear](https://www.capterra.com/p/190028/Oh-Dear/)

Reason for choosing Freshping

Cheaper with comparable features for what we needed.

Review Source

Darren N.  
Freelance  
Computer Networking  
Used the software for: Less than 6 months

### "Really good and robust uptime monitoring"

November 16, 2021

5.0

Pros

The integration and the dashboard, clean fast and responsive.

Cons

There’s no dark mode / theme. Please bring dark mode :)

Switched from

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

The price is expensive, and overall the dashboard looks clunky

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Polished and feature full"

February 11, 2023

5.0

Great overall, I used Freshping to monitor about 30 websites I have control over, and it was always available and therefore watching as it should be!

Pros

Very easy to set Freshping up, if you don't go into too much detail you can add many many sites to be monitored very fast, and the services were always reliable.

Cons

Paywalls seem to appear quite frequently for additional tooling and features.

Alternatives considered

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Reason for choosing Freshping

I am a big fan of polish in products and Freshping had it over uptime robot.

Review Source

CC

Cristian C.  
TI Manager  
Information Services  
Used the software for: I used a free trial

### "Freshping considerations"

June 24, 2022

4.0

So far, so good.

Pros

Freshping is great. With few steps you have a full monitoring running system. You can customize it and use with your team easily. And the API, thanks a lot for that.

Cons

I do not find any so far. I keep digging.

Alternatives considered

[Better Stack](https://www.capterra.com/p/202150/Better-Stack/)

Reason for choosing Freshping

Basically the status page. Is very important for us.

Switched from

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Mainly because in the status page there is no longer available to use a custom domain. So if I have to pay then I decided to find a better alternative.

Review Source

RN

Ryan N.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "I'm Lovin' It"

July 26, 2022

5.0

Pros

The fact that my startup had monitoring out of the gate completely set me apart from other one man bands. My clients love their uptime reports and a couple have used those reports when acquiring new sales contracts in their industry.

Cons

It is just missing integration with TacticalRMM.

Alternatives considered

[LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)

Reason for choosing Freshping

I could not afford LM and at this point I think their product would be overkill for my modest needs.

Review Source

Brian T.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "System monitoring"

June 27, 2021

5.0

It is great and works well, and straightforward setup and customization.

Pros

Ease of use and integration possibility.

Cons

no custom domain with SSL for the free version. Who does this?

Switched from

[Uptime.com](https://www.capterra.com/p/149314/Uptime/)

custom domain and fewer features are available.

Review Source

Maicol B.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great service monitoring, even on Free plan"

October 23, 2021

4.0

Pros

Detailed graphs and reports Custom integrations Free uptime page with custom domain

Cons

UI when adding new monitors No "spotlights" or helps on first login to discover the product No mobile app or official telegram bot

Switched from

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

More possibilities in the free plan (more frequent checks and monitor)

Review Source

JP

Javier P.  
President & CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Secret experts use Freshping for their great work. "

October 6, 2023

5.0

Am a delighted user and administrator.Have seen the greatest doings of Freshping.Stores data secure.Its scalability makes it the ideal software for we pioneers.

Pros

Has free outstanding features which makes it easy to understand how a website is. It is easy to understand my website status and response time for users located in the world.Their customer desk is always ready whenever you need it.Data security and sovereignty is their key thing.No unnecessary tags this software is coed to perfection nothing else.It is easy to use it no hard terms or templates, everything is easy to comprehend.

Cons

Their services are fine and with the value of money they are the best.No cons for Freshping .They had some technical problems but it was solved before we could notice.

Review Source

VR

Verified Reviewer  
System and Network Administrator  
  
Used the software for: 2+ years

### "Monitoring HTTP external services and TCP Service"

May 22, 2018

5.0

Pros

The easiest way to do some external check and a clean mail of alert. In my experience I've connected inspring mail to NAGIOS and do active check on email address.

Cons

I've not found a set of API to do some active check from our monitoring system, and have a unique monitor system with some sotellite systems like insping

Review Source

EK

Elizabeth K.  
CEO  
Entertainment  
Used the software for: 2+ years

### "Great Service! "

September 6, 2021

5.0

I would highly recommend using this alert service if you have critical systems that need to be up 100% of the time.

Pros

We love freshping as it keeps us up to date if all of our systems are running.

Cons

Don't have anything bad to say! We love using the service.

Review Source

Srini S.  
Founder & CEO  
Sports  
Used the software for: 2+ years

### "Worked Pretty Well"

May 20, 2018

5.0

Knowing when the site is down

Pros

Very fast and reliable. I can have the peace of mind knowing I know when it is down. Weekly reports are also very helpful.

Cons

I don't know. I have to think hard. I can't comeup with any. It worked for us as we wanted. No complaints.

Review Source

JP

James P.  
Director of Information Technology  
Retail  
Used the software for: 2+ years

### "Low-Cost of Entry, Huge ROI"

October 7, 2021

5.0

Pros

Easy to set up and use, and the free tier is very generous with the amount of monitoring available.

Cons

I haven't come across anything yet, I'll be sure to update the review when I hit a snag.

Review Source

Tugberk Kaan D.  
Owner  
  
Used the software for: 6-12 months

### "My twitter bot @bot\_uptime, which updates status every time server status changes thanks to Insping."

May 17, 2018

5.0

Monitored my server status for almost a year for free.

Pros

Web hooks are great, I'm primarily using them to connect my twitter bot @bot\_uptime to Insping. Insping reports my server status per 5 minutes and bot also provides information to my bot too. You can see first tweet on Jul 2017, it's been almost a whole year and insping never failed me.

Cons

Free tier has 5 minutes intervals, but it's not really a downside. 5 minutes is still generous and pretty good. I can't really say much negative about Insping, everything always worked as expected.

Review Source

VS

Victor S.  
Solutions Architect  
Commercial Real Estate  
Used the software for: 2+ years

### "Reliable, trusty software for monitoring critical equipment"

October 6, 2021

5.0

Pros

Real time monitoring and alerting can be customised to fit the needs of the business. Also, very easy to integrate with Freshservice or Freshdesk

Cons

N/A. While using it, did not find any issues.

Review Source

EM

Erick M.  
CIO  
Education Management  
Used the software for: 6-12 months

### "Best free tool on the market for monitoring service availability"

October 4, 2021

5.0

Pros

\- Possibility to choose the region where the tests will be carried out. It is especially useful for systems with more regionalized access.

Cons

\- Dashboard does not differentiate events of short duration (eg < 15 minutes) from those of greater impact. Other tools differentiate this through a color scale (eg yellow, red).

Review Source

JB

Jon B.  
CTO  
Computer Networking  
Used the software for: 1-2 years

### "Great Software"

June 28, 2022

5.0

Pros

It's easy to set up, easy to understand, and works exactly as advertised

Cons

The dashboard could be organized a little better, but it's still good

Review Source

VR

Verified Reviewer  
VP Quality Assurance  
Music  
Used the software for: 1-2 years

### "Alerting how I wanted it, when I wanted"

May 21, 2018

5.0

Alerting in Slack has been the biggest plus for me so far

Pros

I've found insping extremely easy to configure, easy to integrate with Slack, easy to understand alerting for web downtime

Cons

Whilst I've been using insping for a while, I haven't encountered any obvious problems with the tool (so far)

Review Source

VR

Verified Reviewer  
Founder & CEO  
Computer Software  
Used the software for: 6-12 months

### "Simple and crucial "

April 4, 2022

5.0

Great!!!

Pros

24/7/365 Monitoring, real-time alerts, emails

Cons

There are not any features that I least liked

Alternatives considered

[ManageWP](https://www.capterra.com/p/210350/ManageWP/)

Reason for choosing Freshping

Simplicity

Review Source

RS

Raiyan S.  
DevOps Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Value for money"

July 11, 2021

5.0

I liked it. Used it 2 years ago. Then I used a lot of platforms but I had to come back. Ease of use it at upper level. Highly recomended.

Pros

I liked the way it even monitors the DNS server and their are tons of like this option, e.g. SSL monitoring. It helps me to renew before my SSL expired and reminds me whether my website is secure for everyone. Not a lot of companies does it so nicely!

Cons

It is more often a infrastructure issue. The country I live, this company doesn't give better speed accessing the website. So I have to use VPN in some cases. May be having a edge CDN service in my country would help!

Review Source

JG

Jason G.  
CEO  
Wireless  
Used the software for: Less than 6 months

### "Great Real Time Site Monitoring"

June 27, 2022

5.0

Fresh ping has a lot more features than just simple up-time monitoring and difficult-to-find features and real-time monitoring all-in-one tool set.

Pros

This is a great platform and amazing user interface easy to see and find the information you need. There are many up-time monitoring systems available but this one fresh ping is far more refined and minutes to get home boarded and super easy to use.

Cons

Nothing so far that we dislike we're still in the early stages of testing but we are working well with the software.

Alternatives considered

[Freshchat](https://www.capterra.com/p/158117/Freshchat/)

Review Source

GO

Gokhan O.  
Expert, Network Access Security  
Airlines/Aviation  
Used the software for: 1-2 years

### "Cool software"

July 26, 2022

5.0

I like it.

Pros

It's easy to use. IT has e user friendly GUI.

Cons

Sometimes data reach me late for real time monitoring

Review Source

Gokulavasan M.  
Co Founder and Chief Technology Officer  
Utilities  
Used the software for: 6-12 months

### "One of the simple and efficient uptime monitoring service"

May 9, 2018

5.0

Reduce downtime by 99%

Pros

Insping has helped us to reduce the downtime of our customer portal by 99% with 3rd party Integrations and simple report.

Cons

The interface on their website. Its a plain vanilla website with minimal details, with more information on how-to's and features will be great.

Review Source

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