# Markate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Markate the right Business Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173150/Markate/reviews --- Markate 4.2 (10) [View alternatives](https://www.capterra.com/p/173150/Markate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Markate Ease of use 4.2 Customer Service 4.1 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paul P. Small Business Owner Used the software for: Less than 6 months ### "Affordable, functional and easy to use. Customer service is one of the best I have ever encountered" June 30, 2018 5.0 Streamlined my business, made life easier and less stressful Pros Replaces 5 different apps I was using previously. Estimates, invoicing, work orders, follow up, directions, auto billing its all there!! Cons I've yet to find a negative....... Review Source JM Jamie M. Owner Individual & Family Services Used the software for: 6-12 months ### "Great software" January 12, 2023 4.0 I really do like the software. I wish there was the option to send mass emails or texts without an additional fee. Pros I love being able to keep all my customers info, make notes on their accounts, send estimates and quotes all from one app. Cons I would really like if I could send mass emails and texts without having to pay an additional fee. There are other options as well that require an upgrade fee. Alternatives considered [The Customer Factor](https://www.capterra.com/p/119405/The-Customer-Factor/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Markate Cost Switched from [ZephyrCRM](https://www.capterra.com/p/199896/ZephyrCRM/) I switch from Wix to a professional web designer and I wanted to have a CRM that was more professional and had more options. Review Source GA Gabe A. Marketing Business Supplies and Equipment Used the software for: 2+ years ### "Almost good" July 10, 2024 3.0 Pros Has a lot of elements that basic service businesses can benefit from Cons Customer support and their payment processing options aren't well managed. Frustrating what options are available and the customer support that they provide when you have issues. Review Source LB Logan B. Owner Construction Used the software for: 6-12 months ### "This is a great crm!!" June 20, 2025 5.0 It's almost perfect! CRM's are a highly competitive industry. Markate is one of the top 3, in my opinion Pros Markate is a fantastic CRM for small service based businesses. We used it for my handyman company. Having organized data, notes, invoices and estimates is paramount to a handyman company. My favorite part about markate is the reports i could view on the health of my business. Cons I didn't like that each add on was an added cost each month. I feel like a CRM should have some basic attributes included in the initial cost - like review requests after an invoice is closed, follow up texts or emails, etc Review Source LR Lauren R. CFO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy to use!" February 3, 2025 5.0 Markate is very easy to use and great for invoicing and collecting payments. Pros Easy invoicing process and able to customize easily. Cons It was not as "all in one" as our company needed. Review Source Kathy L. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Killing Our Business " August 17, 2022 1.0 We are leaving Markate reluctantly. The backend management is quite nice and there are some nice features - if they work, that is. We haven't tried them, but now I don't have much confidence in the company's ability to design software now. And we can't wait for them to finally get around to address what they call an "inconvenience." The customer support rep was very nice. She tried, but there's not much she can do. These problems are now in the queue at Markate. By the time you read this, they may be fixed. Pros Backend management of jobs is excellent, invoicing, estimating, job management, all that is good. We especially like that we can put prices and a minimum purchase on the booking form. Other apps don't give you that ability. Cons Developers gave no consideration to mobile users with their booking form. It is not user friendly. If there is an error, you can't see it because the message is at the bottom of the form. So then if you make a mistake on the phone, and you have no idea what hit you. It just looks like a broken form. A user will probably leave at this point. To make matters worse, you can't add more of the same item to the cart because it will wipe out what you already have in the cart. No carts work like that! They add to, not wipe it out and then add a new item. You then try to check out, and again, you can't because you didn't meet the minimum, but you don't know why because there is no error message you can see. This is a minor problem. They have a field to enter a url to send users to after submitting the form. It doesn't work so we can't track conversions. Markate is too busy to fix any of these issues because "they are working on other projects." My clients was getting hardly any submissions for months, no doubt because of these usability problems as most visitors to the site are on phones. Review Source DS Daryn S. Owner Construction Used the software for: 1-2 years ### "Markate has changed my business" May 16, 2019 5.0 Keeping track of customers. Knowing what we have done. Being able to track where we are going. Estimator. I can write up the estimate right there on the spot. Email it to the customer. Have them sign it. Send a invoice at the end of the job. Pros Customer service. Digital. NO MORE PAPER. Everything in the palm of my hand. Cons Changing my old out dated ways. From paper to digital Review Source TT Tnayo T. Self Employed Real Estate Used the software for: 6-12 months ### "Great Item for business to grow" December 6, 2019 5.0 Customer service and the communication with them has been awesome. Pros I like the option to add the get reviews for your business. That feature alone cost a lot of money by itself. I love that the program has that built in. Cons Make sure not to double entry with other programs. And working out some of the kinks with discounts and pricing in software. Review Source Liz E. Pediatric Social Worker Hospital & Health Care Used the software for: I used a free trial ### "Great to use from many devices" November 26, 2021 4.0 Overall a great program to use for operating a business and keeping track of employees. Pros Great price and easy to use. It is nice it is available to be used on many different devices. Markate is great to use when trying to run a business. Cons It is a new app which always comes with some things that could be improved along the way. Wish this was available sooner. Review Source SS Steve S. Owner Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Great customer service" October 11, 2018 5.0 Very responsive customer service very personalized! Pros Credible price for the amount of support received Cons I really wish that they came out with this software sooner Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.