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Chekkit is an all-in-one customer experience software. The Chekkit platform makes it easy to get great reviews online, be the obvious choice, and conveniently interact through all local channels like SMS, Facebook Messenger, Google Business Messages, Website Leads, and more. Chekkit offers a white-label platform for agencies to sell under their own brand.
Provider
Chekkit
Located In
Canada
Foundation
2017
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Webinars, Live Online, Documentation, Videos
Support
Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support
Service-oriented businesses that need more reviews online. This includes dentists, chiropractors, brokers, and other professionals that need to acquire new clients.
Content Source: Chekkit
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Chekkit Reviews
Pros
Set up was easy, great customer service and friendly staff. Features are fabulous and Chekkit does what other more expensive providers do.
Have had great experiences with Chekkit so far. We have used them for 2-3 years with great success.
Ease of use and assistance/training provided by the Chekkit team was great. The reps were great with our teams and Chekkit was always available for follow-up when required.
So far things have been great, the dashboard is easy to use and if there is ever a question we are promptly helped. It is a great local company.
Cons
Conversion of text to review was lower than we anticipated. That could be in part due to Google requirements that in order to leave a review, one needs to have a gmail account.
The time delay to update google. The reviews take a bit of time to update.
No enterprise functionality at present to manage multiple locations from one dashboard.
Chekkit always stays on top of everything to avoid problems.
"Chekkit review"
Overall: Overall, the experience with Chekkit was great, however, our organization wasn't ready to fully commit to using the software to the best of it's ability. In an ever changing world where online reviews will likely make or break a decision for someone to walk in your door, Chekkit certainly assists in getting the reviews required to promote your business.
Pros: Ease of use and assistance/training provided by the Chekkit team was great. The reps were great with our teams and Chekkit was always available for follow-up when required.
Cons: Conversion of text to review was lower than we anticipated. That could be in part due to Google requirements that in order to leave a review, one needs to have a gmail account.
"Chekkit has been a game changer for our business"
Overall: It was a much better experience than when using a competitor product which was less user friendly, had poor support and was signifcantly more expensive.
Pros: Affordable and easy to use. Better support, more functional. I like the fact that you dont have to assign a conversation to others inorder for other team members to interact with that client.
Cons: Not alot. I have found it very functional and easy to use.
"An Honest Review"
Overall: Overall a decent experience for the money, I wish the campaign marketing was easier.
Pros: It's simple to get started and individually message my clients.
Cons: There are SEVERAL quality of life features I miss from my old software. Not having a separate contact list within Chekkit of who can and can't be messaged, having to upload a CSV every time is a huge hassle.
"Superb System"
Overall: Great!
Pros: Everything! It's easy to use. Great response time by everyone at Chekkit, especially the help text. Better review link options for our customers. Easy deployment.
Cons: There isn't anything I don't like about Chekkit. I've only been using it a few weeks.
"Nice product"
Overall: good
Pros: Easy to check reviews just not dates given
Cons: It does not date the reviews so when you go to see how many for the month you don't know the actual date
