Who Uses This Software?

Service oriented businesses that need more reviews online. This includes dentists, chiropractors, brokers, and other professionals that need to acquire new clients.


Average Ratings

24 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Chekkit
  • www.chekkit.io
  • Founded 2017
  • Canada

About Chekkit

Chekkit Review Management helps local businesses get hundreds of reviews on Google, Facebook, RateMDs, and more. The Chekkit platform makes it easy to ask your customers for a review, track your reviews, respond to reviews and monitor your competitors. Request a free demo for your business.


Chekkit Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Chekkit Reviews Recently Reviewed!


Capterra loader

Chekkit review

Feb 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and assistance/training provided by the Chekkit team was great. The reps were great with our teams and Chekkit was always available for follow-up when required.

Cons: Conversion of text to review was lower than we anticipated. That could be in part due to Google requirements that in order to leave a review, one needs to have a gmail account.

Overall: Overall, the experience with Chekkit was great, however, our organization wasn't ready to fully commit to using the software to the best of it's ability.

In an ever changing world where online reviews will likely make or break a decision for someone to walk in your door, Chekkit certainly assists in getting the reviews required to promote your business.

chekkit

Aug 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and allows you to keep track of how many you've sent.

Cons: I feel like I'm pestering the patient at times. Maybe if can be sent randomly to patients would make it easier.

Overall: It's been good. Good feedbacks from patient and as well not so good. Had a couple of NO's when asked if I would be able to send it to them but other than that it's been good

Easy way to make a referral and gain more new patients.

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and explain to patients and get follow through.

Cons: So far we our happy with Chekkit service.

Overall: It's been a good experience, easy to use and easy to ask for a online reviews. You can pick and choose who you would like to post a review about your business.

love love chekkit!!

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: EASE OF BEING ABLE TO SEND REQUESTS, LOVE SEEING COMPETITORS RESULTS AS WELL

Cons: I LOVE EVERYTHING ABOUT CHEKKIT, HIGHLY RECOMMEND

Overall: overall experience has been awesome! Top notch customer service!

A Great Way to Get Reviews

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Chekkit is a super easy way to interface with your customers and it makes it very easy for them to leave a review for you. All and all I am really imporessed with the platform

Cons: I think that as good as the platform is that it might be overpriced, at least in my industry. I realize that good reviews have value but given that there are other ways to get reviews I wonder if the product should be more affordable.

I find this software really great! It is a simple and easy way to gain reviews on Google!

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how it's so simplified, in a few clicks you've sent out the numbers and your task is done. I also find the whole concept great, getting reviews has never been easier, and it even filters the good reviews from the bad!

Cons: I wish they had an option where you could send out a mass amount of numbers with names instead of having to manually input the names and numbers for the customer each time.

Feedback

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the software - its easy to use pretty straight forward

Cons: nothing that I can think of - maybe if something could pop up on your screen as a reminder to send out surveys???

Overall: overall I think it's great - but only thing I would suggest is having a follow up visit from the sales rep maybe a month later just to see how its going and if anyone has any questions

Very using friendly

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The dash board is easy to navigate around.

Cons: We are pretty happy with the software. Wouldn't change anything.

Overall: Very friendly staff. Easy to use. Patients get the text very quick. We are always aware of any changes weather it be via email or a call from a staff member. They are always looking to improve.

Easy Communication software

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: -Easy to use

- Response reviews easy to answer back

- A great way to keep track of the office progress

- A Great constructive tool in comparison to other offices

-

Cons: Would be a great confirmation tool for appointments

Overall: Fast , easy, No white noise

Simple and effective review platform

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very simple to use, does not require special training for staff. Also very effective at soliciting customer reviews.

Cons: No personalized logins for users, but a simple work around is each member inputting their name before sending the review

Fast and easy

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very quick for me to be able to send review requests to my customers.

Cons: Would be nice to have the option to have my own sign in so I didn't have to enter my name as the person sending the request each time.

Chekkit Review

Aug 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I found the software to be very straight forward and easy to use. If I had a question it was easy to get in touch with someone to help!

Cons: The only con that I could see so far would be that there is not too much room to edit the personalized message that is sent out.

Overall: We were checking out a couple of different avenues when customer service from Chekkit contacted us. We had a great informative meeting in which we learned how Chekkit could help our business. So far things have been great, the dashboard is easy to use and if there is ever a question we are promptly helped. It is a great local company!

Review

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is always nice to be able to have More than one log in option. Its user friendly.

Cons: Chekkit always stays on top of everything to avoid problems.

Simple and easy

Feb 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Simple layout and easy to use and understand

Cons: Patients having to create a google account to leave a review, it deters a lot of people.

Very good

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use. Patients respond well to it.

Cons: The time delay to update google. The reviews take a bit of time to update.

Seamless and Simple to Use

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to get started. Small learning curve. Seamless implementation.

Cons: Felt compelled to answer this questions, but not much to complain about. Chekkit focuses on text review generation instead of email - which is one of the reasons I like it so much, emails has a much smaller conversion rate for earning reviews.

Overall: I great solution for clients I work with looking to get direct customer feedback and increase the number of reviews they have online.

Capterra loader

Great product! I love Chekkit for my business

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's amazing for review generation and developing a positive online presence. It's so easy to use and very effective. It does what it's supposed to do.

Cons: At first it seemed a little pricey but the ROI is definitely there. You get what you pay for.

Overall: Overall, Chekkit has helped us improve our online presence through review generation and their support staff have been extremely helpful in effectively implementing their product.

Capterra loader

Works very well

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, ability to respond to reviews from dashboard.

Cons: No enterprise functionality at present to manage multiple locations from one dashboard

Overall: Reps have been very helpful and proactive.

Vendor Response

by Chekkit on July 24, 2018

Thank you for your review, Jeff! We are so glad that Chekkit has added value for you and your team. We have recently come out with an enterprise system to manage multiple locations - we will get you set up ASAP.

Chekkit Reputation review

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to send patients reviews. Format is user friendly

Cons: Not able to write longer message in msg area for text. Wish it could link to appointment book and yes/no option to send review right then

Overall: Not as many reviews as hoped, but overall good. We need to work on sending more reviews out

great tool for a competetive market

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very simple and easy to use product. Easy for the customers to use and leave fast reviews

Cons: So far during my experience with this software, have yet to encounter any issues.

Overall: Have realized how relevant reviews are and being found on google.

Love Chekkit

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use for staff and for the clients

Cons: Clients are less than motivated to use it. No matter how I phrase it or how the staff presents it, we have about a 50% response rate on our asks of the clients

Helpful Product

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We have seen a boost in our social reviews

Cons: Overall happy, some coaching needed for staff to increase turn over rate, work in progress

Ferris Lane Dental review

Feb 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The thing I like the most is the access to other companies reviews

Cons: The thing I liked the least is that there is no link between checkkit and my dental software and this haer is responsible for sending the review. It is sometimes hard to remember to send out a review but if there was a link between the two to have the patient selected without the user typing in all the info.

Overall: Experience is ok. A lot of patents won't do the review even though they have consent at the appointment so that feels efforts are wasted.

Capterra loader

Simple yet very effective review tool

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am a new customer of Chekkit but have had a positive experience so far. The support team are very friendly, and well, supportive. I run a marketing agency and are recommending this tool to them as well.

Cons: I haven't had any issues so far, but I have suggested additional capabilities for the tool in the future.

Overall: Generating online reviews are critical for businesses, and that is the main focus for us with Chekkit. We do also have their web chat app installed on our site but that is secondary for us.