Who Uses This Software?

ZEROSPAM serves large global clients, mid-market customers and SMBs through an expanding reseller channel.


Average Ratings

119 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • ZEROSPAM
  • www.zerospam.ca
  • Founded 2004
  • Canada

About ZEROSPAM

Protect your email against ransomware, spearphishing and all other threats. ZEROSPAM is a highly effective and easy to use Cloud Email Security solution with a proven catch rate of 99.9% against all forms of email-borne threats. Fully compatible with Office 365, it provides superior ransomware and phishing protection, the best spearphishing protection in the industry and a very low false positive rate. We are an service-oriented team with a complete and highly accurate antispam.


ZEROSPAM Features

  • Allow / Block List
  • Audit Log
  • Email Archiving
  • Email Recovery
  • Email Routing
  • Encryption
  • Fraud Detection
  • Quarantine
  • Reporting & Statistics
  • Spam Filter
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Encryption
  • Endpoint Management
  • Incident Management
  • Intrusion Detection System
  • Threat Intelligence
  • Two-Factor Authentication
  • Vulnerability Management
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Encryption
  • Policy Management
  • Quarantine
  • Reporting/Analytics
  • Whitelisting / Blacklisting

ZEROSPAM Reviews Recently Reviewed!


Simple to implement, simple to use, no maintenance to do.

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have nothing to do for this spam filtering solution to work perfectly every day!! I know it sound impossible but it's a fact.

No hardware to maintain, no VM, no software to update. I do not remember the last time i had to release an email from the quarantine, at least 8 month ago.

Installation: A DNS Change only. Simply redirect your MX record to the one Zerospam will give you. That's it.

A second step to do that is optional: Firewall filtering/limiting tcp/25. My email server is protected from the bad guys who want to connect to my email server because it only accept SMTP connection on the port 25 from the Zerospam server. The path an email do : you, Zerospam, me. Isolation = safety.

Bandwith saving. Because the spam did not come in my infrastructure, they do not use my bandwith and ressource.

Virus protection, it add another layer of protection.

Support, they are fast to answer to email and i can speak to a human easely. Yes, a real human.

It's a Canadian business with server around the world.

Usage: A web site will give you the possibility to whitelist, blacklist, use greylisting, access to statistics. last week 95,98% of SPAM!!! This number vary every week.

Quarantine, an email can be release from there. You can filter by date, user from or to, subject.

Stop reading and use the free trial.

Cons: I cannot said to my boss that i did and charge overtime because of Zerospam.

It cost something like every good product! Peace of mind have a price.

Overall: already written in the last page

Capterra loader

Zerospam's service works really well, and their support team is great!

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It just works, and I don't need to worry about it. Their online control panel is intuitive and simple to use.

You don't have to worry about hardware, installing software or anything like that. Their service is fully managed and monitored by them.

Even if you don't know much about IT or DNS, their support team is really great and provides you all the information you need to activate their service.

To me, the greatest thing about Zerospam is actually being able to SPEAK to a real human being, instead of bouncing emails back and forth to outsourced support like other antispam providers are doing.

Cons: I've never had a negative experience with Zerospam. If there's ever a misunderstanding over email, you can always call and speak with one of their technicians.

Overall: I don't have to manage or worry about hardware antispam appliances, updates, or software to deploy on my network. Their service is entirely managed by Zerospam in the cloud. I love it.

Zerospam makes me look good

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It does what it says and removes practically all the spam my clients have never been able to get removed before. Many used all in one solutions from Brand Name companies but still a lot of spam got through, and the constant update of the software and adjustments took a lot of time. Zerospam does all that for you at a very reasonable cost, so I can spend my time on more important issues.

Cons: There is no downside, save for the learning curve the system takes.

One person is designated from each client to act as a manager to login to the Zerospam control panel (Cumulus) for their firm and pull out any e-mail incorrectly labeled as Spam and accept it for delivery. This does not take more then 1 month and I find after 3 months they have stopped checking and no one complains they are missing e-mails but rave that the spam is gone!

Overall: I am very happy, my clients are happy, what more can you ask for?

Company was easy to do business with from review, pilot to acceptance and installation.

Jun 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to adopt. Easy transition from pilot to production. Good details as it relates to a summary report automatically forwarded on a weekly basis providing relevant information related to each email that had action applied. I was surprised we were receiving so much garbage which previously would have been delivered to our user base. Having the e mail filtered at the envelope level prior to even arriving at our site is great eliminating the " fake news ".

The cost per mail box for the features provided is good value compared to some of the major players in the field

Cons: I would like to see a notice sent to the user or recipient with a stub of the email that had been sent to indicate that an email had be sent and quarantined. It is possible that a valid email is quarantined and the end user would have no knowledge of its existence. If the user received such a notice and could click on inquire - the admin could review and release if email passed a secondary review.

The summary report could be presented in a more graphical fashion - this would allow for an a visually instant summary .

Overall: security !

Solid solution, with easy to use tools

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use tools for control over white/black lists, reports, and logs to diagnose why an email does not come through. Very good control over spam/virus/phishing, they have practically disappeared from our email flow. The occasional one gets through sometimes, but it's not long before the system notices and begins blocking it.

Cons: As for false-positives, sometimes also, but it's related to the sensitivity of the system which is required, and is not really a nuisance. A tool to see current greylists would be a good tool to speed up diagnosis of mail flow sometimes.

Overall: Practically no more spams. An additional view on our mail flow. A buffer that will keep the incoming mail waiting while we work on the mail server.

Zerospam - An excellent and affordable cloud based Anti-Virus/Anti-Spam solution

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything about ZeroSpam has been extremely positive.

The interaction with the sales team was very good. They outlined their service and what was required in order to implement this for our on-site exchange environment.

Installation was a breeze and the DRAMATIC decrease in spam was immediately obvious.

Customer service is second to none providing quick response to questions.

This is definitely a set it and forget it service.

Cons: I can't think of a single negative item I could say about ZeroSpam.

Overall: I have been a customer of ZeroSpam for over 5 years and have never had issues with any part of the service. I would easily recommend them to anyone.

Best ant-spam solution for a hosted exchange

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I Love that it blocks most if not ALL the unwanted emails that could be harmful to my PC or the entire network it is on.

Cons: I don't have much to complain about but if there would be one thing, it is that sometimes is is a little too good and will be delaying new senders as they are grey listed.

Overall: Without a proper anti-spam solution all my clients with local or hosted exchange not on big providers such as office 365 had really bad spam problems, which they don't receive anymore with ZEROSPAM implemented.

Vendor Response

by ZEROSPAM on August 08, 2018

Greylisting is turned on by default but when a sender is whitelisted, greylisting no longer comes into play for them. Greylisting can also be turned off entirely for all senders simply by checking a box in the Filtering Parameters.

Fantastic product, very easy to use and to configure!

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Spam filter as a cloud service just makes sense, there's an economy in bandwidth and in security since the junk never gets to our networks. The interface is very useable, not bloated in any way. Features are great and easy to implement. It was very easy to set up and configure to our liking. The filter is excellent, pratically nothing goes through and I had 1 false positive in 3 years!

Cons: I really have no cons about this software, it has a little less features than what was available on ironport but these features were useless for us so they were in my way more than helpful.

Overall: no spam! easy to use, great support!

Capterra loader

Best option, hands down, to get rid of 100% of your Spam emails

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using ZeroSpam in the last 2 companies I have been working and it is for sure the best Anti-Spam solution out there.

We do have Microsoft Office 365, which includes an Anti-Spam solution but it does not equal what ZeroSpam is able to do for your company. Try it, trust me you will not remove it once you have it.

Cons: Nothing, the solution is perfect and the support is more than amazing!

Best Cloud Anti-Spam out there

Overall: We never see spam anymore, brings up efficiency for staff not needing to filter this in the already big quantity of emails they receive daily

Capterra loader

A great solution with an exceptional customer support

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Since it is a cloud solution, the spam emails doesn't impact your Internet connection. Easy to set up and after you can almost forget it. I have almost no admin to do on the solution. They have one of the best customer support in the industry : very profesional, help you to solve the problems, even if the problem is not with their solution.

Cons: A cons is required?!! Serioulsy, with Zerospam, I can't thing of any cons. They do exactly what they need to do.

Overall: Almost no spam and a better Internet connection.

Capterra loader

Great product and service

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ZEROSPAM does what traditional anti-spam providers do and does it well. There were a few other features to reduce Whaling and targeted spear-phishing attacks on our executives that were very useful. Also there is an email DR capability that we are able to leverage at very low cost.

Cons: No real cons, the software works well and the interface is easy to use.

Overall: Compugen switched over to use ZEROSPAM about a year ago after we had problems with Whaling that our former antispam provider could not catch. ZEROSPAM was much better at catching these emails and has made our executives' views on our anti-spam capabilities much more positive. Support has been incredible, more than we could have expected.

The email protection of all. Zero spam is not just the name, it's real !

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Always up to date. No maintenance. Ease of use and fully configure in a minute. If you need help, just ask and receive. I use it personally and it's rock solid for more than 3 years now.

Cons: May look like a little expensive at first sight for small site. Honestly, I don't have or found any issues for over 3 years of usage.

Overall: My mailbox is fully protected from spam and dangerous ransom ware attack. I love this product and, if you care about security and mailbox efficiency, you should subscribe.

Canadian Company - Buy Canadian

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very effective at spam control. Very good and friendly response times for tech support. Support and sales are offered in both English and French. This company is the best choice when searching for a Canadian owned Cloud based Spam filtering solution. Another pro is that this service also offers outgoing filtering.

Cons: The cost to protect a small organization with only 10 mailboxes is extremely high. There are other Spam Filter vendors that provide the same services for half the price. ZeroSpam only has value is if you are seeking a Spam protection service protecting more than 100 mailboxes.

Capterra loader

Simple, and no maintenance SaaS

Jul 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We needed an Anti-Spam that was easy to setup, also need it to be in Canada, bilingual and that we can resel easily.

Cons: We also work with SaaS like Cisco IronPort, Witch is much more complex. Sometimes our customer needs a system that allows more complex management facility. and also it is not 100% managed by us. The need Z-S tech to set up functionality can also be a problem.

Overall: We use it to prevent RandsomeWare attack and other malware attack coming through email

Easiest spam filter I have every used

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I became a partner two years ago and set up my first customer. Since then I have not heard a peep out of my customer about any spam issues whatsoever. Simply put, Zerospam works right out of the box.

Cons: I wish the partner interface had a more intuitive design. It currently seems a little clunky.

Overall: With Zerospam I have generated a small but steady income stream. Having this type of service helps my company stay in business by having recurring income payments.

OUTSTANDING PROTECTION

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Not much to be said here. Zerospam has been such a useful tool for us so far.

The 'issue' with reviewing a useful product like Zerospam is that you only notice it when it's not working correctly, and so far, fortunately, I haven't had the chance to experience this. It runs well in the background and simply filters my inboxes for what doesn't belong there.

Cons: Easy to set up, easy to use, easy to stay protected!

Zerospam is very efficiente. Over 1million of our emails are filtered per week with no impact.

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: They react fast. Follow the trend of attacks. They ajust their filters as soon as we report an email not blocked. They are always available to provide reporting information ondemand. The product filtered as well as malware, as phishing, URL links or file attached.

Cons: The reporting log is missing some information about the emails like, subject or something that would allow us to retreive more info on the incoming emails.

I have used the service for a few years - excellent filter and great value.

Jun 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It does an excellent job filtering out the spam garbage we get - very few false negatives. I get a daily report of items filtered that I could look at. There are a few false positives.

Cons: Nothing negative to report. It works very well. Some pain (work) to check and release the false positives. (sign in) rather than just click a link on the notification e-mail.

Overall: We are more effective rather than weed through a bunch of SPAM.

Great and fast service

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple to use

Rly fast to implement

99.9999999% of email tag spam are real spam

24hour of retention

quick preview of email

good report

Cons:

the only thing I can see is that the site looks like a site in the early 2000s. I do not think it's really a bad thing.

Overall: No more spam , no more Virus/ransomware. 24hours of retention when exchange servers crash. Its an easy product to sell.

----

we are not in accouning industry but in IT consulting

Capterra loader

Our experience has been great overall.

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That it is not running on our servers. Email filtering seems best done separate from the email server. Exchange servers are complex enough over time. Our previous solutions integrated with Exchange, and this always caused some issues. With zero spam nothing touches our servers.

Cons: Some of our users don't like needing to log into a website to see the quarantine. I don't personally see this as a problem.

Capterra loader

Zerospam is a very good tool the best I have seen

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: false positives are very rare

the GUI web is intuitive and simple to use

I have the controle for every thing, if I want to change something I don't need to call, I just do it on the GUI web

the support is great

Cons: If I don't mistake, because it's update perhaps ,for now it can't filter exchange office 365 out mails

Overall: it clear more than 99% of spams and when I Use exchange onpromise it gave me access to all my bandwith

Fantastic.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are few products on the market that work as advertised. This just happens to be one of them. We've been using it for years now ourselves, and recommending to all of our clients.

Cons: I don't have any complaints about their product, support, or the ease of getting the whole solution actively working within minutes.

Overall: It just works... and we don't have to worry about individual users releasing quarantined items into the wild.

Their anti-spam and DNS services work extremely well and their support team is first rate

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The anti-spam service is the best one I have ever used. The interface is well laid out and very easy to navigate.

Cons: That regular support hours are 8am - 5pm with a call service after hours. They should have 7/24/365 direct support to avoid any delays should support be needed. That being said, it's fair to say that requiring support after hours has been extremely rare.

Overall: Almost no spam gets through

Great product that hosted in Canada for those businesses that require data sovereignty.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Hosted, and simple to setup and great customization to fit your businesses need. repoint your mx records to their servers and away you go. I would never go to a on premise solution ever again.

Cons: Being a quebec based company some of the GUI doesn't translate 100% to English. but its pretty rare and hardly noticable.

Overall: low cost hosted solution that gives your IT teams more time to do whats important.

Overall been a great experience. Once it's setup it just works. Ton's of features for admins

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellent Anti spam email services for Business's. Once you set this up and tweak it to your liking it just works. Lot's of features in their portal which is upgraded regularly. Redundant services even collects all emails if your own server goes down.

Cons: Requires per user billing paid for the year. Other then that I don't recall any other cons for this service.

Overall: Less email spam.

Capterra loader

Best move we made.

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Reliable, performant, trustworthy, excellent customer service.

Cons: Nothing, for now everything is working like a charm.

Overall: The time we spend managing spam request from users have reduce drastically. Moving to Zerospam as free us a lot of time to focus on other problematic and totally rely on their system to take over our mail protection. As of today, we had 0 issues and everyone is satisfied with the results. Other cities were targets of email attacks recently, we were also a target, but the difference is that nothing went thru the Zerospam engine, so we were not even aware there was an attack. This proves that we can fully trust Zerospam.

Best in the business!

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have been using ZeroSpam for 3 years now as en and user and reseller. It's simply the best anti-spam solution out there. We have clients that have gone from various solutions to ZeroSpam and all have seen improvement in detection rates and a reduction in false positives.

Cons: The default settings for attachments are a little much, but you can change that.

Easy to use and to setup

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of setup.

Manageability of whitelist and blacklist.

The use of the journal is simple.

The interface is user friendly.

Cons: I sometimes question the monthly statistics for sometimes the number of emails coming in every month seems quite low in comparison to other months.

Overall: Saved a lot of disk space. No suspicious traffic on our infrastructure. No need to manage viruses database internally.

Great, Canadian Based, email filter solution

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This solution is an excellent member of the email filtering community and all systems are based in Canada; an important factor in our decision to utilize this product. The Support team is excellent and very responsive. My clients get almost no spam and any legitimate messages which get blocked are easily tracked and released. In addition, all mail in and out of our systems is logged so we can find out what happened when things go sideways with an email message.

Cons: I can't find much to fault with the products and services offered by ZeroSpam. I support several clients with the software and don't have any issues with any of the features offered.

Overall: virtually eliminated spam from end users mailboxes

I really like the user-friendly interface. The actions required is not too convoluted

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The interface is really simple to use and very functional. There are no wasted steps to make it do what you want.

Cons: There are no weaknesses that come to mind. Everything has been really well laid out and self explanatory

Overall: Saves a lot of time by not having to sort through tons of junk email. Every now and then, I'll have to go in to release/whitelist some emails but that's really simple to do.

Capterra loader

We are a MSP company. We are offering this service to all our customers.

Jun 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to manage.

Flawless to customer, even after MX record change to Zerospam.

Easy to sell.

Great support team.

Easy billing.

Cons: The only Cons, we do not receive support calls anymore from our non all inclusive customers. But this is not a real cons....

Overall: My customers are confident with my advices and this software is helping me with to give great services to my customers.

Very effective for the price and it work great in French

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: For the service in French, the product is very good. In Quebec, we need to get an Antispam who work in 2 languages, this product is working great.

Cons: The website is old, not a new fresh support site. They need to modify it to make it more like 2018. Sometime it's hard to find an old spam email.

Overall: Same as describe before, the service in french work really well.

Great software, easy to administrate. Great support team.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to administrate, simple interface. Does a really great job eliminating unwanted emails. Protection against viruses and phishing email.

Cons:

Nothing to say against this program. Only positive, highly recommended for any company wanting to save time and money

Overall:

Only positive, highly recommended for any company wanting to save time and money

This is a stellar product that works as described and has stellar customer service and support!

Jun 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's rare I give 5 star reviews, but this is a stellar product that works as described and has stellar customer service and support!!

Cons: There is really only one con; IF you can even call it that, because it's really NOT a high cost, but it would be the cost of the product if I was to say anything was bad about it.

Overall: Peace of mind!

All you can wish from an anti-spam provider. Simplicity, reliability, effectivness.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity - just redirect your MX and forget it. Quite easy to use Web portal. Effectiveness is great, very few additionnal rules are required.

Cons: Some of our customers might require from time to time a better view inside the logs. But in these seldom cases, Zerosapm support team is available and give a great service.

Best ever !

Jan 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, I had to call them and the service was very profesionnal and the info was very helpful.

Cons: I've been using the software for 7 years I didn't encounter any cons until now ;-)

Overall: We have experienced some problems with our exchange and Zerospam kept the emails in storage while we were fixing the exchange server. No emails were lost.

Great personal support and easy maintenance

Jun 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about Zerospam is that most users do not realize it is there, "They just simply get the emails they need to and nothing more"

Cons: Initially I was uneasy about the price...until you calculate the cost of deleting and unsubscribing emails and spam.

Overall: It clears my junk emails and spam so that I can concentrate on work.

An indispensable partner !

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have been using Zerospam services for many years for the majority of our clients. This service is really effective and solved serious problem of SPAM at some customer.

Cons: Previously he had no real-time status of the service. But now he have a status page and we receive notification if the service has problems.

Very good partner for us with a good product and good service.

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The product is very easy to use and is very efficient. They have a very good team for customer support, always happy to help us.

Cons: So far there is nothing we don't like about the product or the company. Every time we have technical issue they are there to help in a timely matter.

Overall: Peace of mind to protect our customers email.

Good Quality Services

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quality of service and reliability, Easy Setup and Management, Also Support Multiple Customer in one main consol.

Cons: Nothing is disapointing so far in this software

Overall: We have been using Zerospam for the last 10 years minimum, after trying different solution, ZeroSpam offer a good services for the price. Also like the new integration to Office 365.

Service is very good , Antispam works great

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Technical support is very good. The antispam is working great. They always try to improve their product

Cons: It's a little bit too expensive. Sometimes some spam and virus get through their filter. I have experienced one big downtime.

Overall: It was better then the other software that I was using before (spamstopshere) . It removes all the spams

Can't live without ZeroSpam !

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Console is easy to use, software is great, but most of it, support is wow !

Cons: Can't find ! Even when I closed my account the cie was nice with us !

Overall: We stopped using it when we migrated to Exchange on CLOUD (O365), we were told it was no longer necessary, but WRONG ! O365 filtering is not great, i am no expert, i want expert to solve it for me !

Great people to work with.

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The service does all the heavy lifting for a fraction of the price of competing services. Extremely low false positive rate. Setup was a breeze with qualified people able to answer all our questions. The console is user friendly and does what needs to be done.

Cons: I would like to see more search flexibility on the console side (free field search) such as searching for text of attachments

Overall: Reduced our spam, fishing attacks and malicious email attachments to near zero!

This is a fantastic filter. We use it for many of our clients.

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellent filtering with very few false positives. Process and pass through time is minimal. No downtime at all.

Cons: The feature of sending a quarrentine digest was difficult to configure but they have since fixed that. Really a solid product.

Overall: Email spam administration has no longer been an issue with this service.

Super simple, yet incredibly effective

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ZeroSpam solution is incredibly simple for my clients, which makes them happy. As an added bonus it has done a better job than any other filtering option I've tried.

Cons: The back end selection of clients is a little complicated when you first see it, but you learn it fairly quickly.

Excellent service at a reasonable cost

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Service is very easy to setup and is very reliable

Does an excellent job of dealing with emails in French

Customer support is proactive

Works transparently

Cons: Like with any spam filtering, you can expect some false positives but it does a great job most of the time.

Overall: Efficient spam filtering.

Very good product at a very good price point.

Jun 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Does what you would expect it to do, filters out most spam emails. Very good price for the service, customer service is very helpful.

Cons: The logging could be better, doesn't provide a lot of detail about the message that was blocked, should at least be able to see the body of the email.

Been a customer for years

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Just a worry free service that offers all the advantages necessary, having used on premiss solutions this one is worry free.

Cons: Nothing to mention it's a great service with many improuvements over the years, the few times I called the support team, they wehere very helpful and quick

Capterra loader

I used to resell this product and it was the best in class, we were very pleased with the support!

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very effective

Best in class

Best support (local)

Block spam very well

Quarantine is easy to manage

Cons: My only concerns is price point with cloud messaging solution... price works well with on premise solution but added to cloud messaging solution monthly charges harder to sell.

Been with Zerospam a couple years now and overall quite pleased. Support is wonderful.

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Once up and running very little maintenance. Very rarely do I need to check the quarantine. Support is wonderful and easy to access.

Cons: Not meant for users to each have their own access to their own quarantine but there is in fact very little reason to need it.

Overall: Satisfied customers !