Who Uses This Software?

From a business which runs a shop front to an online consulting company to a sales person who has to schedule meetings every day, Cogsworth is easy to set-up, easy to use and saves time and money!


Average Ratings

33 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/year/user
  • Pricing Details
    Use coupon code Capterra to claim special price - usually $9/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cogsworth
  • get.cogsworth.com
  • Founded 2017
  • Australia

About Cogsworth

Build a booking page that you can embed in your website, social media or share a link to in your email signature. Add your own logo and colors to make your booking page your own. Translate it and customize the wording of your page as you like it. Add custom questions and securely gather data from your customers for appointments. Connect it with your Google or Outlook calendars for 2 way sync to allow customers to book you only when you are free.


Cogsworth Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

Cogsworth Reviews Recently Reviewed!


Capterra loader

The most time-saving and flexible software I could have found

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. No credit card required when signing up

Lots of times I didn't sign up for a tool or a service as they required a credit card and after the trial, took money from my card without any notification.



2. It is very easy to set up

3. You can schedule multiple events

4. The form is easy to fill out

5. It is cloud-based which means I don't have to download an app (I am always low on memory)

6. You can ask questions to the people you are going to have an appointment with

Cons: You don't have the ability to change the way the form from one question at a time to displaying all questions at once.

Overall: When I was having a research on what to use for my appointments, the name itself was eye-catching and positive to me so I got interested and captured with Cogsworth. It reminded me of my childhood, winter time, watching Beauty and the Beast where there was this Cogsworth character. Cogsworth.com gave me the impression I am safe and will manage my time effectively. Whenever I get an email with the name of the company, it kind of relieves my stress.

I am a digital marketing specialist and making appointments is one of the key indicators on how professionally I can handle my meetings without spending more time.

Very useful to manage time and have organized, scheduled days and events

Nov 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: While making an appointment, Cogsworth step by step guides you on what to do and on the third step, it gives you the overall image of the appointment. You see the date, time, the city and the country you are in, you also see similar information of your partners.

If you want to have more information on the person contacting you, you can ask them questions like "What's your name?", "What's your email"? "What's your phone number?" and other necessary questions for knowing who you are going to have an appointment with. For a doctor, this is very useful as I can add questions to know which patient has a certain problem.

You will never miss anything as you get notifications. You can even choose to get an SMS if you are going to be without an internet for a while.

Cons: The software doesn't support Indian specific payment gateways

Capterra loader

A software worth having

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using Cogsworth by chance as the company I am employed in, is using it. I remember having a time management meeting and were brainstorming how to reduce time spent on administrative tasks.

As we spent too much time on making international calls, writing too many emails for scheduling a single appointment, was one of the most time-consuming tasks. One of the employees suggested using an appointment scheduling software and based on her previous experience, we chose Cogsworth.

Now we concentrate our marketing and sales efforts on more important tasks; the times of sending three to four emails is gone.

Cons: The analytics needs to be improved. Information like who intended to schedule an event but left it undone or halfway. It will help me analyze their behavior and check if there is any step the user is avoiding to fill in.

Overall: Even if I change my workplace, I would recommend Cogsworth in new workplaces as it is really time-effective and worth having.

Capterra loader

All my colleagues started using Cogsworth, too

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a highly organized person and keeping everything in order is a high priority for me. With Cogsworth, I feel relaxed as I am sure all the meetings are arranged accordingly. I share my my available time with my colleagues, boss and the clients.

Cogsworth helps me stand out as a professional who saves time and efforts. Nothing makes me happier than sending a link, just asking to choose a date for the meeting. There can be no misunderstanding on the scheduled appointment.

Cons: My choice of an appointment tool has never been questioned as I carefully choose all the tools and software to work with. This is why I love Cogsworth and there has never been any significant feature that annoyed me

Overall: When it comes to choosing an appointment scheduling software, I definitely recommend using Cogsworth. As they have a watermark, all of our clients and colleagues started using it. I am happy to have this positive influence on them

Smart Booking made easy

Nov 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We are currently looking to buy a subscription to this service, since it is really convenient for Customers to book a meeting via our website. Their portal is pretty much straightforward and easy to setup. It is also easy to integrate the code to our existing website.

Cons: Maybe the least liked about Cogsworth is the portal booking interface. It needs a lot of rework as the customer can only see a week and then click on NEXT until he / she reaches the date he wants. There should be options for a MONTH view at least and then. Also after booking confirmation, there is NO LINK to BOOK ANOTHER SERVICE. There is also very minimal customizations you can do with the booking page. I was hoping it would be like booking a HOTEL.

Overall: During this trial period, I've tested just about all the features of Cogsworth, except for the Webhooks, which is not currently available during the Trial period. It has a lot of Potential, but seeing the ADDONS on their webpage, i think subscription costs will eventually increase even for 3 businesses sharing the cost.

Capterra loader

A lot of useful and time-saving features for arranging a meeting

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cogsworth makes it easier for me to organize thousands of interviews. I keep everything organized and still have time to rest, no confusion or overbooking. If there are various topics that I want to discuss, I can create multiple events and they can choose the one related to them.

You can also ask questions to the person you are going to have an appointment with. To make their job easier, you can give them multiple choice, mark required fields and fields you would like to know but it's not compulsory. There are stored responses which help save time and generate ideas. It is really effective for me and for my professional level. Apart from saving time, it enables you to get valuable information and make better communication, prepare better arguments for your target audience.

Cons: It does not let me white label. Sometimes I want the person not to know what software I used so that they think I have done some magic work. Other than that, I am satisfied with both the plan and the price.

Overall: If you need an appointment-making software which is easy to use and saves time, has canned responses, Cogsworth is something you will like

Capterra loader

No back-and-forth emails needed!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cogsworth website is very easy to navigate and find the information you need.

When I signed up, it was really fast to send an email and verify my account. This step was very fast and easy, I liked it a lot. This was my first impression of Cogsworth and for me, it showed the care and attention for their product and their job the team has.

Scheduling is so simple and lets me do everything in no time

Cons: I would like the free plan to have more features than it has now. I tried the "Solo" plan and it was difficult to come back to the basic plan. I would really love to have email follow-ups.

Overall: Problems that Cogsworth solved for me

a) Saved my time

b) Makes everything look more professional

c) No need for an assistant

d) No missed appointment

Capterra loader

Easier to do business and improve conversion rates

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When a person wants to connect with you and make an appointment after the lead chooses the topic of the appointment, my available date and time slot, I ask for their name and the email so that I can send them customized emails. This is a good way of lead nurturing as you know that if the lead contacted you, wants an appointment with you, he is already in the consideration stage and all I need to give them is guidance, sometimes discounts and special offers. This increases the chance of turning the lead into an actual customer.

I not only save time but also my marketing efforts and budget on it as now me and my team generate leads easier than before using Cogsworth.

I also like the idea of having Privacy and Policy section right under the booking info. So if the lead is concerned about their privacy and how we are going to use their information, they can read all the necessary information.

Cons: I find it difficult to find something I would say I don't like. I am happy with the features.

Capterra loader

100% transparency into my business

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is transparent and all the team members can see who's booked when, when they have available time and if the person chose a team member or gave no preference who they will talk to. Based on this, we judge the team's performance and discuss why website visitors chose that very team member over others.

This has been really helpful and the need to spend more time on discussion and communication lessened due to the fact that nobody needs to prove us anything; the result is just there!

Cons: There is no backend translation, only front-end. There is no translation of user interface into other languages, you can only translate the booking form.

Capterra loader

It is a good software for managing your business, personal and other schedules.

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very fast and easy to set up a meeting or change something in the schedule. Also, the website can be connected to users mail, and it will notify them about your upcoming meetings. It makes their job easier and they don't have to make lots of clicks, go to a landing page.

Cons: It doesn't have email marketing as part of the platform. I do get notifications about my scheduled events but as a marketing strategy, they don't send emails like newsletters, reminders to upgrade to the paid plan and so on.

Overall: When at first I read the name, I have not thought that it is a page for making notifications and setting up a personal schedule. But after registration, it was much easier because it has an even short tutorial about how to use the software. Also, it has many different ways of making meetings, and you can plan your whole day.

Cogsworth solved lots of my scheduling and appointment issues, saved lots of my time and efforts on connecting with my colleagues and clients.

It is a good software for managing your business, personal and other schedules.

Capterra loader

I wish I Discovered Congsworth erlier

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to write thousands of emails to people I needed to make appointments with. When I first leant about Cogsworth, I thought it would just save a couple of minues of my time.

But it turned out that I saved lots of time, not just a couple of minutes! Also, I am not good at soft skills so writing emails is usually a torture for me. I need to check everything thousands of times before sending it.

Now, with Cogsworth, I just embed it in my email and the person chooses an available time slot.

Additionally, sometimes I add some questions for the person to answer and it helps me sound more professional, as though I never forget anything.

Cons: I find it difficult to mention something that is a downside for me. Perhaps the only thing is I would like it to have a whitelabel. But it's not disturbing for me so I am satisfied with what I have.

Capterra loader

Super easy to use, great way to schedule!

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to completely customize my availability within the system. It also links to my Google calendar, so it updates itself when I make certain times busy on my schedule. I also like that it sends an automated accept from the person scheduling with me, that way I don't have to scratch and claw to grab that accept.

Cons: I wish Cogsworth synced with my Gmail to create a full calendar view within my email so my clients don't have to go through the trouble of clicking the link, then finding the day and time.

Productivity Booking Slots

Jan 04, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to implement and useful tool for service providers wanting an easy way to get online bookings. Sync with google calendar and set reminders.

Cons: Prefer cname flexibility instead of just an iframe embed alternative into our own branded domains. Another plus point would be online payment integration. Usecase - our consultation professionals charge by hour slots and only upon payment received, the booking slot gets confirmed.

Overall: Fits certain industry service providers who offer free consultation

Capterra loader

Software Review

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing

Cons: Nothing mainly the only least thing I have about the software is nothing mainly it meets all my requirements

Capterra loader

Great Booking System for Local Business Service Providers

Dec 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Makes booking easy with either assigned landing page or easily integrate into own web app. The configs are self-explanatory. Team members (under Staff) and Google calendar sync feature. Another big plus is the email signature which has a CTA to your booking page.

Cons: For the affordable pricing, nothing to dislike for the features given.

Overall: Great experience

Perfect for startups

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are a couple of services our startup has and with Cogsworth's help, we are able to let our customers choose the service they want to talk about. As we get their emails, it becomes easier for us to contact them as leads.

Our team has scheduled working hours so the job

Cons: There is no appointment buffering; I hope it will be released soon.

Simple to arrange meetings

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: When you have lots of tasks to do and one of them is communicating with the clients, you never want to miss a second of your time on extra administrative tasks. Now I just share my appointment link with external people and they are able to book time with me. And when they select a time period, Cogsworth shows the available time.

Cons: It is relatively new and the features that I need, are marked as "Coming soon". I need "Custom staff timezones" feaure and once it is available, there is nothing else I require from this appontment scheduling software

Overall: I am happy our company suggested using Cogsworth. It makes my whole week arranged and stress-free.

New and Useful Software!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Usually, I use new tools and software considering the fact that they base their efforts on the drawbacks of already existing similar tools/software. Cogsworth is just what I need. I just spend a couple of minutes opening 30-minute time slots and send it to the people I am going to talk to. Then I go do my business and at the end of the day, I check my appointments for the next day. Easy and affordable!

I like it that you can choose to ask questions to your partners. It gives you an idea on what to base your speech

Cons: There should be a better on-boarding. There is a guidance, a tutorial but if the setup was done one by one, meaning they guide you to set up your calendar, then give the embed code which you could choose to skip. And all the setups could go this way, it would be easier for everyone to quickly be on-boarded.

Overall: I can see that this software is improving and adding new features. I already like what they have on their plans and would like them to have a better on-boarding.

Capterra loader

A well-polished scheduling app

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cogsworth is full-featured and ready for primetime. While it might not have every single feature out there, it's pretty robust and flexible. I love that I can embed my scheduler in my live chat or anywhere else on my site, or a popup. I also love that I can set up flexible notifications and reminders for both me and the client. The app is easy to use and doesn't get in the way, and the onboarding is excellent.

Cons: No payment processing yet. I'm told this is coming at some point, but this is a huge feature and will help make things better. You can use a third party processor if you know how to set up webhooks, but it would be nice to be able to do it right in Cogsworth.

Overall: I've enjoyed using Cogsworth so far. I have been looking for an easy to use scheduler for a while, and Cogsworth is the first I've used where the product was ready AND the price was still reasonable.

Capterra loader

Sync with calendar and wait for it

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Now it is much easier for me to have meetings. As a developer, I am an introvert with poor writing skills. This tool solved my problem of getting stressed every time I had to write an email for an appointment

Cons: I just needed a tool to embed in my emails and synchronize my calendar and I am happy with these. To understand what needs improvement, I guess one needs to use all of the features

Overall: Now I am happier with my productivity and this is mainly due to Cogsworth

Capterra loader

One of the best tools that helped me

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cogsworth is like my personal assistant but without a voice. I like the way everything works in Cogsworth. Everything is organized and it is really easy to use.

Cons: I think they should improve automated emails they send to their users. I regularly check my emails, even promotional ones.

Overall: This is really helpful not only for businesses but also for others who have lots of appointments and need to have a tool to help. For me, using Cogsworth is equal to saving approximately 1.5 hours a day.

Effortless appointment scheduling

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: When I learned I can schedule my appointments this easily, I suggested the company I am working for to use this software. And now everyone in the company uses it. We are all happy to have made our job easier. We no longer write emails to our clients. Especially in our development department, everyone likes Cogsworth as they never liked communicating via emails.

We are also planning to use this software as a lead generation tool by embedding it in our website.

Cons: As I was the one to suggest this software, I had a thorough look at its features and the pricing. There is nothing in this tool that I dislike. Especially when the free plan offers all the basic features need for our job

Capterra loader

It's a good software for a busy person to make his all work day ready, and not to forget about a mee

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very fast and easy to make your all day ready. If you need to make an important note, you can change its color or have an alarm as a reminder.

You can custom staff schedules which makes your appointments, inviting new people easier.

Also, it can make a notification for a short time period. One of the advantages is that it has a history, and you can always find your previous notes too. Also, it has a free plan which has all the necessary features I need.

It makes my schedule transparent and whenever my boss wants to see my load, he can have a look at the time slots and understand it himself.

Cons: You can't alter fonts and sizes. Sometimes I want to get creative and change the fonts but it's not possible here.

Overall: It is a good software to use if not being able to alter font and sizes is not a high priority for you. I like how easy it is to use and the short tutorials in case you don't want to figure everything out on your own.

Now I don't have to communicate with anyone who I want to have an appointment and even the people who want to see how busy I am. The evidence is there

Brillant

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love it. Huge fan. Will recommend to all my clients. Super fast to respond to queries too. Test them and see

Pros: It works brilliantly and does everything u need it to do. Really been a huge help for me and my company. Saved me hour and of work.

Cons: None really. Maybe it's a new product and had a few things that are coming. Also no app. But that's all ok really.

Great experience!

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After looking through other similar programs, I found Cogsworth to be the one that could offer me exactly what I needed and at a competitive price. Not only does Cogsworth allow me to schedule multiple events with subsequent follow up emails and such, but it also links up to my Google calendar so I am always up to date about what is going on. I love that it is user-friendly and that I am able to navigate very easily through my dashboard.

Cons: The only con I would have is that it doesn't seem as if I can separate my events on Cogsworth to separate events on Google Calendar. It only allows me to link to one calendar on Google.

Outputs are remarkable

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customers book their dental appointments by using this software, outputs are remarkable. Confirmation comes automatically on the phone number and email. The tutorial video is really helpful.

Cons: Processing of the website is quite slow, optimization is required.

very useful

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cogsworth has been very effective in terms of managing my meetings and office hours. We are getting more and more clients and not having to write them thousands of emails saves my time.

Embedding Cogsworth in my email, adding it to my Google calendar is just what I need.

Cons: I would like it to have a watermark. And also, there are some payment gateways not available.

Overall: Cogsworth saves my time and calendar synchronization is pretty easy

Awesome support and really useful service

Mar 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it actually works and saves me time and gets me appointments. I am on the free plan, contemplating the upgrade which at this stage is a bit expensive, but Boris tells me that new pricing tiers are imminent.

Cons: Its still a little new, so features are 90% there. Pricing is the next big thing, but both of these things will be fixed according to the CEO.

Overall: Just a tremendous amount of time saved, and efficiency gains.

Makes you look professional. Easy and intuitive to use with plenty of documentation.

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The video tutorials are great. It is more than just a calendar appointment setter, it allows you to specify your services where clients can specifically book you for them. It's a great small business tool that saves valuable time.

The UI itself is blazing fast and easy to use.

Cons: Very hard to come up with dislikes actually. If anything, I am not sure if an upgrade to a pro offers a trial period or if it's an outright upgrade.

Capterra loader

Fantastic product for time scheduling - love that it has embed feature for websites.

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love the product so far - great price for building forms, SMS reminders and email follow-ups. Have enjoyed using the product so far and will continue to use. Customer service has been great too.

Cons: Wish it could integrate with more tools such as Zapier but sure there will be more features soon. Not very intuitive at first but can pick up fairly quickly.

Capterra loader

Easy Appointment Scheduling Process

Aug 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy appointment scheduling process with automatic reminders. Customers get notified once they have booked the appointment. The free trial was very generous and got us over the line within days. Saves an absolute bundle of time!

Cons: I think there needs to be a middle pricing tier.

Really positive and time saving app

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is really easy to sync with gsuite, and lets me just check my google calendar for my appointments booked through cogsworth.

Cons: The setup took about 15 min, which I guess isnt that bad in the grand scheme of things, but Im just really time poor.

Overall: Just time saving/

Great for clients to book appointments with you

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cogsworth has almost everything a booking software should have. It's super easy to set up and it's got multiple functions for synching calendars and so on. For me the best thing it's the easy set-up process and the ability to personalise customised notifications (email and sms).

Cons: The only thing I miss is being able to accept payments when booking. This can be done, but it comes at a monthly cost.

Overall: I have started taking bookings for online lessons with Cogsworth and it works really smoothly. If you need a booking system to schedule meetings with clients, this is a really good solution.