# Upvio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Upvio the right Meeting solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173160/Cogsworth/reviews --- Upvio 4.7 (55) [View alternatives](https://www.capterra.com/p/173160/Upvio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 11th, 2026 # Reviews of Upvio Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews KP Kate P OsteopathHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “I was looking for a nice looking, light and response booking system, but also needed somewhere to write patient notes and compile new patient forms. “ September 8, 2022 Simon M Marketing ConsultantMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “My biggest gripe is the number of add-ons with some developments only accessible by paying more which is often a monthly fee.“ May 1, 2022 Michael T DeveloperMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Cogsworth supports a number of teleconferencing solutions for virtual appointments and allows for customization of just about every single thing the customer will ever see from you. “ May 10, 2021 Adnan A Solid API - much cheaper than cronofyComputer Software, 11 - 50 employeesUsed the software for: I used a free trial. “Would love to have prorated billing as it is a bit annoying having to buy credits each time.“ September 4, 2022 KH Katie H StaffInternet, 2 - 10 employeesUsed the software for: 1-2 years. “This makes it useful for resellers and franchises.“ September 1, 2022 Av Ann-louise v Head of AdmissionsEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “Poor support, complex setup, and calendar integrations. “ December 3, 2021 Michael T DeveloperMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Cogsworth is that one software that really captures just about everything you would need in a scheduler in one product. “ May 10, 2021 Av Ann-louise v Head of AdmissionsEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “Very unprofessional staff to connect with.“ December 3, 2021 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marcela P. Spanish Translator Computer Software Used the software for: 6-12 months ### "Easier to do business and improve conversion rates" November 14, 2018 5.0 Pros When a person wants to connect with you and make an appointment after the lead chooses the topic of the appointment, my available date and time slot, I ask for their name and the email so that I can send them customized emails. This is a good way of lead nurturing as you know that if the lead contacted you, wants an appointment with you, he is already in the consideration stage and all I need to give them is guidance, sometimes discounts and special offers. This increases the chance of turning the lead into an actual customer. I not only save time but also my marketing efforts and budget on it as now me and my team generate leads easier than before using Cogsworth. I also like the idea of having Privacy and Policy section right under the booking info. So if the lead is concerned about their privacy and how we are going to use their information, they can read all the necessary information. Cons I find it difficult to find something I would say I don’t like. I am happy with the features. Review Source VR Verified Reviewer Robust team scheduling management for our practitioners Accounting Used the software for: Less than 6 months ### "Robust team scheduling management for our practitioners" September 2, 2022 5.0 We love the scheduler and telemed product and support team is great. Very knowledgeable, super responsive. Pros Solid automation of patient engagement. The team went out of their way to help us set up, train everyone on it and make sure we implemented it correctly. They also advised with PMS integration. We found that it was better to get specialist schedulers and tele software rather than all in one PMS that does a many things but not too well. Cons Would love more reporting. Right now we need to use CSV or API to do that. Review Source Segayi A. Web & Software Application Developer Computer Software Used the software for: 1-2 years ### "Software Review" November 6, 2018 5.0 Pros It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing Cons Nothing mainly the only least thing I have about the software is nothing mainly it meets all my requirements Review Source VR Verified Reviewer Specialists in HIPAA scheduling Animation Used the software for: Less than 6 months ### "Specialists in HIPAA scheduling" September 2, 2022 5.0 One great scheduler specialist company. Best to do a few things really well. Pros We have a unique scheduling use case that caters more toward larger teams. Cogsworth has helped us over the last few years streamline our entire provider schedules and automate the customer journey. Cons Deposit payments would be good and native forms - which I know to be coming. Review Source Kristin S. CEO Computer Networking Used the software for: 6-12 months ### "100% transparency into my business" November 6, 2018 5.0 Pros It is transparent and all the team members can see who's booked when, when they have available time and if the person chose a team member or gave no preference who they will talk to. Based on this, we judge the team's performance and discuss why website visitors chose that very team member over others. This has been really helpful and the need to spend more time on discussion and communication lessened due to the fact that nobody needs to prove us anything; the result is just there! Cons There is no backend translation, only front-end. There is no translation of user interface into other languages, you can only translate the booking form. Review Source Tigran Y. UI Developer Information Technology and Services Used the software for: 6-12 months ### "It is a good software for managing your business, personal and other schedules." October 30, 2018 5.0 When at first I read the name, I have not thought that it is a page for making notifications and setting up a personal schedule. But after registration, it was much easier because it has an even short tutorial about how to use the software. Also, it has many different ways of making meetings, and you can plan your whole day. Cogsworth solved lots of my scheduling and appointment issues, saved lots of my time and efforts on connecting with my colleagues and clients. It is a good software for managing your business, personal and other schedules. Pros It is very fast and easy to set up a meeting or change something in the schedule. Also, the website can be connected to users mail, and it will notify them about your upcoming meetings. It makes their job easier and they don’t have to make lots of clicks, go to a landing page. Cons It doesn’t have email marketing as part of the platform. I do get notifications about my scheduled events but as a marketing strategy, they don’t send emails like newsletters, reminders to upgrade to the paid plan and so on. Review Source Sofia M. Software Project Lead Professional Training & Coaching Used the software for: 6-12 months ### "Super easy to use, great way to schedule!" August 10, 2018 5.0 Pros I am able to completely customize my availability within the system. It also links to my Google calendar, so it updates itself when I make certain times busy on my schedule. I also like that it sends an automated accept from the person scheduling with me, that way I don't have to scratch and claw to grab that accept. Cons I wish Cogsworth synced with my Gmail to create a full calendar view within my email so my clients don't have to go through the trouble of clicking the link, then finding the day and time. Review Source Hamlet M. Head of Students' Council Education Management Used the software for: 6-12 months ### "I wish I Discovered Congsworth erlier" November 22, 2018 5.0 Pros I used to write thousands of emails to people I needed to make appointments with. When I first leant about Cogsworth, I thought it would just save a couple of minues of my time. But it turned out that I saved lots of time, not just a couple of minutes! Also, I am not good at soft skills so writing emails is usually a torture for me. I need to check everything thousands of times before sending it. Now, with Cogsworth, I just embed it in my email and the person chooses an available time slot. Additionally, sometimes I add some questions for the person to answer and it helps me sound more professional, as though I never forget anything. Cons I find it difficult to mention something that is a downside for me. Perhaps the only thing is I would like it to have a whitelabel. But it's not disturbing for me so I am satisfied with what I have. Review Source Jonathan E. Mentor E-Learning Used the software for: 1-2 years ### "Be the boss, Fill your calendar!" September 27, 2019 4.0 I've never had much of a problem with the software. Whenever I did the owner would always go out of his way to fix the problem or guide me on fixing it myself. Pros Easy, intuitive and simple to use. The software does a great job at making the hassles of booking simple. Cons The only major drawback here is that the software is still growing. But despite that, there are hundreds of addons which make this program usable right out of the box! Review Source Brent R. Owner Marketing and Advertising Used the software for: Less than 6 months ### "A well-polished scheduling app" November 30, 2018 5.0 I've enjoyed using Cogsworth so far. I have been looking for an easy to use scheduler for a while, and Cogsworth is the first I've used where the product was ready AND the price was still reasonable. Pros Cogsworth is full-featured and ready for primetime. While it might not have every single feature out there, it's pretty robust and flexible. I love that I can embed my scheduler in my live chat or anywhere else on my site, or a popup. I also love that I can set up flexible notifications and reminders for both me and the client. The app is easy to use and doesn't get in the way, and the onboarding is excellent. Cons No payment processing yet. I'm told this is coming at some point, but this is a huge feature and will help make things better. You can use a third party processor if you know how to set up webhooks, but it would be nice to be able to do it right in Cogsworth. Review Source YJ Ye J. Growth Lead Information Technology and Services Used the software for: 6-12 months ### "Productivity Booking Slots" January 4, 2019 4.0 Fits certain industry service providers who offer free consultation Pros Simple to implement and useful tool for service providers wanting an easy way to get online bookings. Sync with google calendar and set reminders. Cons Prefer cname flexibility instead of just an iframe embed alternative into our own branded domains. Another plus point would be online payment integration. Usecase - our consultation professionals charge by hour slots and only upon payment received, the booking slot gets confirmed. Review Source Ernest C. Frontend Developer Program Development Used the software for: Less than 6 months ### "It’s a good software for a busy person to make his all work day ready, and not to forget about a mee" October 30, 2018 5.0 It is a good software to use if not being able to alter font and sizes is not a high priority for you. I like how easy it is to use and the short tutorials in case you don’t want to figure everything out on your own. Now I don't have to communicate with anyone who I want to have an appointment and even the people who want to see how busy I am. The evidence is there Pros It is very fast and easy to make your all day ready. If you need to make an important note, you can change its color or have an alarm as a reminder. You can custom staff schedules which makes your appointments, inviting new people easier. Also, it can make a notification for a short time period. One of the advantages is that it has a history, and you can always find your previous notes too. Also, it has a free plan which has all the necessary features I need. It makes my schedule transparent and whenever my boss wants to see my load, he can have a look at the time slots and understand it himself. Cons You can't alter fonts and sizes. Sometimes I want to get creative and change the fonts but it’s not possible here. Review Source LP Luis P. English teacher and blogger Education Management Used the software for: 6-12 months ### "Great scheduling service" March 13, 2019 5.0 I am very happy with Cogsworth and how it's helping me build my business online, saving me time setting up online lessons. Pros I love Cogsworth's UI and how simple it is to set up services and start using it to get some appointments. I'm using it to get some bookings for online English lessons and so far it's great. Cons The only problem is that you neet to purchase add-ons separately for recurring appointments, payments, etc. I believe this should already be included, but I suppose it's a good business strategy for the founders. Review Source PC Phillip C. Marketing Design Used the software for: 6-12 months ### "Non-hassle way to get online appointment " April 14, 2019 4.0 Will consider to move away because of their pricing strategy Pros Is easy to configure (using their drag-drop form builder) and start accepting online bookings (embed or url-based), which 2-way sync with our gmail. The form widget has a clean and non-clutter UI, which is a big plus - no distractions. Cons Every seemingly small features like booking redirection, pretty url, Google analytics tracking, etc is chargeable. Though it dont seem much but everything adds up quickly. Review Source Dan S. Founder/Consultant Management Consulting Used the software for: Less than 6 months ### "Fantastic product for time scheduling - love that it has embed feature for websites. " April 2, 2018 5.0 Pros Love the product so far - great price for building forms, SMS reminders and email follow-ups. Have enjoyed using the product so far and will continue to use. Customer service has been great too. Cons Wish it could integrate with more tools such as Zapier but sure there will be more features soon. Not very intuitive at first but can pick up fairly quickly. Review Source Allen B. Investment Management Outsourcing/Offshoring Used the software for: Less than 6 months ### "Easy Appointment Scheduling Process" August 5, 2018 5.0 Pros Easy appointment scheduling process with automatic reminders. Customers get notified once they have booked the appointment. The free trial was very generous and got us over the line within days. Saves an absolute bundle of time! Cons I think there needs to be a middle pricing tier. Review Source RR Rodney R. Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Outputs are remarkable" August 6, 2018 5.0 Pros Customers book their dental appointments by using this software, outputs are remarkable. Confirmation comes automatically on the phone number and email. The tutorial video is really helpful. Cons Processing of the website is quite slow, optimization is required. Review Source CD Carl D. Office Admin Furniture Used the software for: Less than 6 months ### "Awesome support and really useful service" March 25, 2018 5.0 Just a tremendous amount of time saved, and efficiency gains. Pros I love that it actually works and saves me time and gets me appointments. I am on the free plan, contemplating the upgrade which at this stage is a bit expensive, but Boris tells me that new pricing tiers are imminent. Cons Its still a little new, so features are 90% there. Pricing is the next big thing, but both of these things will be fixed according to the CEO. Review Source JN Joseph N. Information Technology Specialist Construction Used the software for: 1-2 years ### "Scheduling appointments made amazing with Upvio" May 16, 2024 5.0 Pros I like it’s simplicity in booking appointments. Customer support is available 24/7. Cons At this stage i can not say anything that I dislike. Review Source Michael T. Developer Medical Practice Used the software for: Less than 6 months ### "Not only a great scheduler, but a great company to work with" May 10, 2021 5.0 Pros We use Cogsworth for scheduling patients and have integrated it into our patient booking. Cogsworth supports a number of teleconferencing solutions for virtual appointments and allows for customization of just about every single thing the customer will ever see from you. I absolutely love the instant SMS texts when a new appointment comes in. \[SENSITIVE CONTENT HIDDEN\] of the company, is probably hands-down the nicest and most personable customer service representative I've engaged with. Whenever we needed some new feature he had his development team crank it out in literally days. That kind of flexibility should cost thousands of dollars but is something the Cogsworth team does to always constantly be improving their product. The developers are super fast to help customers out as well and I never once felt like we weren't an important customer. The software is easy to run for multiple businesses and is easy to engage with for Staff members. Cogsworth is that one software that really captures just about everything you would need in a scheduler in one product. They just added a brand new feature to put customers on the calendar that haven't completely finished payment, which is absolutely brilliant as sometimes customers will abandon the process when it comes time to pay and may need some additional convincing to complete their appointment. Cons It is clear that their software is growing at a fast pace and they have added tons of great features to Cogsworth even over the short time we've been with them. Picking negatives is tough, but if it's something I had to say I liked least I would say that they could probably take a step back and look at all of their features that they've put together and reorganize the menus a bit to align with their current product offering better. At the end of the day I'd rather have the features than not, so this is nit-picking. They offer both Stripe and Paypal payments, but I would also like to see one more payment method like Square (as Square is HIPAA-compliant). Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Upvio Cogsworth was the best software we evaluated among all the alternatives. Review Source AV Ann-louise V. Head of Admissions Education Management Used the software for: 1-2 years ### "Poor support and complex system ad-on charged " December 3, 2021 2.0 On sending complaints to Cogsworth regarding the complexity of setups and services not working. Quick to jump on for extra money 99$ to provide support. For any business ecosystem to work there must be a level of support provided even just through a help desk on the platform, to troubleshoot even those who have been trained. As management, when I complained my subscription was canceled even though the subscription had 4 months left with only 7 days notice. I think as a business be careful with such behaviors, as it will have great cost implications. I will most likely recommend going for a business with a better-developed support service and professional manners and processes in dealing with complaints. Pros My customers found the booking system useful. Cons Poor support, complex setup, and calendar integrations. Very expensive add-on services. Poor training materials and uses. Very unprofessional staff to connect with. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Upvio Cogsworth at the time seemed to have better functionality when Group bookings were required. Unfortunately, it became too complex to set up and implement. Review Source Response from Upvio July 12, 2022 We provided many hours of free setup and service to this client. The client used the platform for over a year. Then there was a handover and the client, despite multiple suggestions refused to learn the new platform. Sirarpi S. Digital Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "The most time-saving and flexible software I could have found" October 27, 2018 5.0 When I was having a research on what to use for my appointments, the name itself was eye-catching and positive to me so I got interested and captured with Cogsworth. It reminded me of my childhood, winter time, watching Beauty and the Beast where there was this Cogsworth character. Cogsworth.com gave me the impression I am safe and will manage my time effectively. Whenever I get an email with the name of the company, it kind of relieves my stress. I am a digital marketing specialist and making appointments is one of the key indicators on how professionally I can handle my meetings without spending more time. Pros 1\. No credit card required when signing up Lots of times I didn’t sign up for a tool or a service as they required a credit card and after the trial, took money from my card without any notification. 2. It is very easy to set up 3. You can schedule multiple events 4. The form is easy to fill out 5. It is cloud-based which means I don’t have to download an app (I am always low on memory) 6. You can ask questions to the people you are going to have an appointment with Cons You don't have the ability to change the way the form from one question at a time to displaying all questions at once. Review Source Alexandra N. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great- I am so happy I found it!" September 9, 2021 5.0 I love it. This is the second software- after airtable- that I couldn't live without. Pros I absolutely love Cogsworth- I tried Calendly before and hated it. The pricing is similar, but I find the UI so much more intuitive than Calendly's. I especially like the "generate email signature" feature. It has saved ua a lot of money, because we originally wanted to hire someone to do signatures for us. Cons Some integrations aren't as flawless as google cal or zoom- especially ms teams (which we tried before zoom; but this might as well be ms teams, not cogsworth), but we found a way it works for us. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Upvio Tried Calendly and didn't like their user interface Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Couldn't handle Calendly Review Source Nelli A. Marketing Team Member Marketing and Advertising Used the software for: 6-12 months ### "A software worth having" December 3, 2018 5.0 Even if I change my workplace, I would recommend Cogsworth in new workplaces as it is really time-effective and worth having. Pros I started using Cogsworth by chance as the company I am employed in, is using it. I remember having a time management meeting and were brainstorming how to reduce time spent on administrative tasks. As we spent too much time on making international calls, writing too many emails for scheduling a single appointment, was one of the most time-consuming tasks. One of the employees suggested using an appointment scheduling software and based on her previous experience, we chose Cogsworth. Now we concentrate our marketing and sales efforts on more important tasks; the times of sending three to four emails is gone. Cons The analytics needs to be improved. Information like who intended to schedule an event but left it undone or halfway. It will help me analyze their behavior and check if there is any step the user is avoiding to fill in. Review Source Tigran K. Digital Marketing Specialist Marketing and Advertising Used the software for: 6-12 months ### "All my colleagues started using Cogsworth, too" November 28, 2018 5.0 When it comes to choosing an appointment scheduling software, I definitely recommend using Cogsworth. As they have a watermark, all of our clients and colleagues started using it. I am happy to have this positive influence on them Pros I am a highly organized person and keeping everything in order is a high priority for me. With Cogsworth, I feel relaxed as I am sure all the meetings are arranged accordingly. I share my my available time with my colleagues, boss and the clients. Cogsworth helps me stand out as a professional who saves time and efforts. Nothing makes me happier than sending a link, just asking to choose a date for the meeting. There can be no misunderstanding on the scheduled appointment. Cons My choice of an appointment tool has never been questioned as I carefully choose all the tools and software to work with. This is why I love Cogsworth and there has never been any significant feature that annoyed me Review Source Similar Products Featured