# Page 2 | Upvio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Upvio the right Meeting solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173160/Upvio/reviews

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Upvio

4.7 (55)

[View alternatives](https://www.capterra.com/p/173160/Upvio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 11th, 2026

# Page 2 - Reviews of Upvio

## Showing most helpful reviews

Showing 26-50 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andranik M.  
Digital Marketing Intern  
Marketing and Advertising  
Used the software for: 6-12 months

### "A lot of useful and time-saving features for arranging a meeting"

November 3, 2018

5.0

If you need an appointment-making software which is easy to use and saves time, has canned responses, Cogsworth is something you will like

Pros

Cogsworth makes it easier for me to organize thousands of interviews. I keep everything organized and still have time to rest, no confusion or overbooking. If there are various topics that I want to discuss, I can create multiple events and they can choose the one related to them. You can also ask questions to the person you are going to have an appointment with. To make their job easier, you can give them multiple choice, mark required fields and fields you would like to know but it’s not compulsory. There are stored responses which help save time and generate ideas. It is really effective for me and for my professional level. Apart from saving time, it enables you to get valuable information and make better communication, prepare better arguments for your target audience.

Cons

It does not let me white label. Sometimes I want the person not to know what software I used so that they think I have done some magic work. Other than that, I am satisfied with both the plan and the price.

Review Source

Shade O.  
Business Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "My GO-TO Appointment tool!"

December 28, 2019

5.0

A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.

Pros

Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on! In addition, I love how intuitive the tool is! It's easy to get setup and running FAST!

Cons

Honestly, there's really nothing I don't like about the software! The founder is open to suggestions and feedback and has implemented a lot of things based on feedback!

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

In addition to Cogsworth being more feature-pack and intuitive, I found the user-experience of Cogsworth much better!

Review Source

Sahakanush S.  
Cardiologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "No back-and-forth emails needed!"

November 26, 2018

5.0

Problems that Cogsworth solved for me a) Saved my time b) Makes everything look more professional c) No need for an assistant d) No missed appointment

Pros

Cogsworth website is very easy to navigate and find the information you need. When I signed up, it was really fast to send an email and verify my account. This step was very fast and easy, I liked it a lot. This was my first impression of Cogsworth and for me, it showed the care and attention for their product and their job the team has. Scheduling is so simple and lets me do everything in no time

Cons

I would like the free plan to have more features than it has now. I tried the "Solo" plan and it was difficult to come back to the basic plan. I would really love to have email follow-ups.

Review Source

VR

Verified Reviewer  
Owner  
Financial Services  
Used the software for: I used a free trial

### "Smart Booking made easy"

November 3, 2018

4.0

During this trial period, I've tested just about all the features of Cogsworth, except for the Webhooks, which is not currently available during the Trial period. It has a lot of Potential, but seeing the ADDONS on their webpage, i think subscription costs will eventually increase even for 3 businesses sharing the cost.

Pros

We are currently looking to buy a subscription to this service, since it is really convenient for Customers to book a meeting via our website. Their portal is pretty much straightforward and easy to setup. It is also easy to integrate the code to our existing website.

Cons

Maybe the least liked about Cogsworth is the portal booking interface. It needs a lot of rework as the customer can only see a week and then click on NEXT until he / she reaches the date he wants. There should be options for a MONTH view at least and then. Also after booking confirmation, there is NO LINK to BOOK ANOTHER SERVICE. There is also very minimal customizations you can do with the booking page. I was hoping it would be like booking a HOTEL.

Review Source

VR

Verified Reviewer  
Works well for my practice  
Automotive  
Used the software for: Less than 6 months

### "Works well for my practice"

September 3, 2022

5.0

I wanted something that made it easy for patients to schedule outside of working hours and was hipaa compliant.

Pros

Patients can confirm & reschedule their appointments remotely. Less back and forth

Cons

Would like more native integrations.

Review Source

TS

Tamara S.  
Pediatrician  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very useful to manage time and have organized, scheduled days and events"

November 4, 2018

5.0

Pros

While making an appointment, Cogsworth step by step guides you on what to do and on the third step, it gives you the overall image of the appointment. You see the date, time, the city and the country you are in, you also see similar information of your partners. If you want to have more information on the person contacting you, you can ask them questions like "What's your name?", "What's your email"? "What's your phone number?" and other necessary questions for knowing who you are going to have an appointment with. For a doctor, this is very useful as I can add questions to know which patient has a certain problem. You will never miss anything as you get notifications. You can even choose to get an SMS if you are going to be without an internet for a while.

Cons

The software doesn't support Indian specific payment gateways

Review Source

VR

Verified Reviewer  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Reliable online booking"

May 1, 2022

4.0

Overall it's a well developed and feature rich booking app but make sure you know what you need otherwise the extra add-ons could add up.

Pros

I was particularly impressed by the number of options for tweaking the appearance of public facing booking pages which allowed me to get the branding and messaging exactly right for my business. The booking flow is very user friendly and well designed.

Cons

My biggest gripe is the number of add-ons with some developments only accessible by paying more which is often a monthly fee.

Review Source

VR

Verified Reviewer  
Solid API - much cheaper than cronofy  
Computer Software  
Used the software for: I used a free trial

### "Solid API - much cheaper than cronofy"

September 4, 2022

5.0

Well documented restful API with easy integrations to calendar sync.

Pros

We needed a scheduling solution for our marketplace, so we signed up to a bunch and finally settled on Cogsworth. Good interface, solid API and SDK.

Cons

Would love to have prorated billing as it is a bit annoying having to buy credits each time.

Review Source

KH

Katie H.  
Staff  
Internet  
Used the software for: 1-2 years

### "We recommend Cogsworth to our clients"

September 1, 2022

5.0

Pros

We like that Cogsworth has a multi business model in one account. This makes it useful for resellers and franchises.

Cons

I wish we could do part payments with coggy

Review Source

HW

Hannah W.  
Director of Sales and Marketing  
Medical Practice  
Used the software for: 6-12 months

### "Cogsworth is a great choice for your scheduling needs"

December 4, 2020

5.0

As a medical practice that had to switch to virtual appointments when COVID-19 hit, Cogsworth has been immensely helpful in all of our scheduling and booking needs. It was easy to get set up and has been a huge asset to our practice as we were easily able to connect our telehealth video platform to the appointment bookings.

Pros

The software is very user-friendly and has many customizable options making it look and feel like part of your website - not a third party scheduler. The customer support team is fantastic - they have always solved my problems within 24 hours whether it was clarification needed on my end or making an update to the software.

Cons

Add-ons are a little confusing, but all it takes is asking the support team for clarification.

Reason for choosing Upvio

Customization options and price

Review Source

BN

Brian N.  
Principal Consultant  
Online Media  
Used the software for: Less than 6 months

### "Fast and easy scheduling tool with a wide range of applications"

May 28, 2021

5.0

I am a consultant helping other business with digital strategy. I often recommend and implement solutions. I did several demos with bigger players before finding Cogsworth -- and never looked back. Have completed one implementation using their SaaS model and expect to do many more in the future using that approach and their API.

Pros

Agile team making continual improvements to the service. Easy to implement and learn. Company does an awesome job listening to its customers. End user experience of booking an appt.

Cons

We found a few bugs, but were thrilled to see all of them fixed within a couple days of reporting them.

Reason for choosing Upvio

All around better, cheaper product for our needs.

Switched from

[TimeTap](https://www.capterra.com/p/139709/TimeTap/)

Timetap had 1 killer feature I wanted (driving time buffers), but as implemented it didn't live up to the promise. So went with the service that presented the best END USER experience.

Review Source

Artavazd A.  
Frontend Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Sync with calendar and wait for it"

December 5, 2018

5.0

Now I am happier with my productivity and this is mainly due to Cogsworth

Pros

Now it is much easier for me to have meetings. As a developer, I am an introvert with poor writing skills. This tool solved my problem of getting stressed every time I had to write an email for an appointment

Cons

I just needed a tool to embed in my emails and synchronize my calendar and I am happy with these. To understand what needs improvement, I guess one needs to use all of the features

Review Source

SL

Serena L.  
Designer  
Design  
Used the software for: 6-12 months

### "Accept Online Booking Hassle-free"

March 15, 2019

4.0

Pros

\- Anyone (even our new admin) can create a customized clean-looking online booking calendar with Cogsworth's drag and drop form builder. - What we like is also the capability to send sms reminders to customers on their upcoming appointments. - Easily integrate into website or use their url as landing page

Cons

Most of the features which make Cogsworth amazing seems to chargeable as a recurring subscription. Personally we think is rather costly when you start adding up all the amounts.

Review Source

Arsen G.  
Regulatory Affairs Specialist  
Pharmaceuticals  
Used the software for: 6-12 months

### "One of the best tools that helped me"

December 20, 2018

5.0

This is really helpful not only for businesses but also for others who have lots of appointments and need to have a tool to help. For me, using Cogsworth is equal to saving approximately 1.5 hours a day.

Pros

Cogsworth is like my personal assistant but without a voice. I like the way everything works in Cogsworth. Everything is organized and it is really easy to use.

Cons

I think they should improve automated emails they send to their users. I regularly check my emails, even promotional ones.

Review Source

MS

Maya S.  
Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple Booking System for Local Businesses"

February 3, 2019

4.0

Pleasantly pleased at how easy to start collecting appointments and leads

Pros

Im amazed at how easy to start setting up online bookings and appointments. Keep your identity/brand consistent with logo upload and use the custom fields provided (drag drop editor) to collect the type of input you require. Everything is hosted by cogsworth so there's no need for domain and web hosting. Time-saver and syncs with my Google calendar too.

Cons

How about setting up country filters to block out spams? In some scenarios, service providers (eg. handyman repairs, etc) only need online leads/ bookings from local areas and not elsewhere (eg. other countries).

Review Source

David F.  
Chief webinarista  
Internet  
Used the software for: 6-12 months

### "Webinar scheduling"

September 1, 2022

5.0

Quick and simple.

Pros

I like that I am able to set the number of slots available for booking of my webinar and use my webinar link as the vid location.

Cons

Would be good to have a ClickMeeting integration.

Reason for choosing Upvio

Group booking options

Review Source

KP

Kate P.  
Osteopath  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Stupendous customer service"

September 8, 2022

4.0

I am starting a new clinic as an Osteopath. I was looking for a nice looking, light and response booking system, but also needed somewhere to write patient notes and compile new patient forms. The support and ideas I received from \[SENSITIVE CONTENT\] was amazing, I was so touched by her attention to detail and professionalism in letting me know how Cogsworth could work specifically for me. I am interested in coming back to Cogsworth once you improved Australian healthcare integrations and introduce electronic medical records, which I understand is on the cards. I know that \[SENSITIVE CONTENT\] would give me amazing support during the learning process.

Pros

I love how the booking system looks, and how it can appear as a pop up on your website.

Cons

I would like a patient records section and patient history form that can be sent in advance of appointments.

Reason for choosing Upvio

I went with Cliniko in the end because of the beautiful medical forms, and because of patient records and ability to integrate with Australian healthcare eg Medipass, Medicare

Review Source

LH

Liana H.  
Digital Marketing Intern  
Marketing and Advertising  
Used the software for: Less than 6 months

### "New and Useful Software!"

November 5, 2018

5.0

I can see that this software is improving and adding new features. I already like what they have on their plans and would like them to have a better on-boarding.

Pros

Usually, I use new tools and software considering the fact that they base their efforts on the drawbacks of already existing similar tools/software. Cogsworth is just what I need. I just spend a couple of minutes opening 30-minute time slots and send it to the people I am going to talk to. Then I go do my business and at the end of the day, I check my appointments for the next day. Easy and affordable! I like it that you can choose to ask questions to your partners. It gives you an idea on what to base your speech

Cons

There should be a better on-boarding. There is a guidance, a tutorial but if the setup was done one by one, meaning they guide you to set up your calendar, then give the embed code which you could choose to skip. And all the setups could go this way, it would be easier for everyone to quickly be on-boarded.

Review Source

TM

Tigran M.  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Perfect for startups "

November 27, 2018

5.0

Pros

There are a couple of services our startup has and with Cogsworth's help, we are able to let our customers choose the service they want to talk about. As we get their emails, it becomes easier for us to contact them as leads. Our team has scheduled working hours so the job

Cons

There is no appointment buffering; I hope it will be released soon.

Review Source

KL

Krishna L.  
CEO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Good for team bookings"

December 30, 2019

4.0

Good design and easy to use, but too many features you have to pay as add-ons

Pros

Cool design, makes it easy for my clients to book an appointment with other members in the team and we don't have to worry about each other's availability because we can connect our own calendars.

Cons

The simple feature of displaying available time when you click on a date is lacking. It's only available if you get an add-on. Actually a lot of features are unavailable unless you get the add-on for it.

Review Source

DA

David A.  
PPC Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple to arrange meetings"

November 28, 2018

5.0

I am happy our company suggested using Cogsworth. It makes my whole week arranged and stress-free.

Pros

When you have lots of tasks to do and one of them is communicating with the clients, you never want to miss a second of your time on extra administrative tasks. Now I just share my appointment link with external people and they are able to book time with me. And when they select a time period, Cogsworth shows the available time.

Cons

It is relatively new and the features that I need, are marked as "Coming soon". I need "Custom staff timezones" feaure and once it is available, there is nothing else I require from this appontment scheduling software

Review Source

VR

Verified Reviewer  
Founder & Product Manager  
  
Used the software for: Less than 6 months

### "Makes you look professional. Easy and intuitive to use with plenty of documentation."

April 3, 2018

5.0

Pros

The video tutorials are great. It is more than just a calendar appointment setter, it allows you to specify your services where clients can specifically book you for them. It's a great small business tool that saves valuable time. The UI itself is blazing fast and easy to use.

Cons

Very hard to come up with dislikes actually. If anything, I am not sure if an upgrade to a pro offers a trial period or if it's an outright upgrade.

Review Source

VR

Verified Reviewer  
CISO  
Computer & Network Security  
Used the software for: I used a free trial

### "My own experience "

August 1, 2019

4.0

Pros

I have tried it, and i really like the integration with the other calendars and other people as well. I like the system where others can book online into the calendar. Its integration and automation is the biggest advantage that I like the most, plus its easy, fast and saves time.

Cons

I dont see any particular reason to dislike, since its made in a very minimalist way. I have all that I need and nothing extra. If we have more analytics in it, and more sophisticated tracking system that would be great, again it is just nice to have feature.

Review Source

HP

Haik P.  
Digital Marketing Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Effortless appointment scheduling "

December 11, 2018

5.0

Pros

When I learned I can schedule my appointments this easily, I suggested the company I am working for to use this software. And now everyone in the company uses it. We are all happy to have made our job easier. We no longer write emails to our clients. Especially in our development department, everyone likes Cogsworth as they never liked communicating via emails. We are also planning to use this software as a lead generation tool by embedding it in our website.

Cons

As I was the one to suggest this software, I had a thorough look at its features and the pricing. There is nothing in this tool that I dislike. Especially when the free plan offers all the basic features need for our job

Review Source

FM

Fraser M.  
Ceo  
Management Consulting  
Used the software for: Less than 6 months

### "Brillant"

July 19, 2018

5.0

Love it. Huge fan. Will recommend to all my clients. Super fast to respond to queries too. Test them and see

Pros

It works brilliantly and does everything u need it to do. Really been a huge help for me and my company. Saved me hour and of work.

Cons

None really. Maybe it’s a new product and had a few things that are coming. Also no app. But that’s all ok really.

Review Source

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