# Auto Decision Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Auto Decision Platform Software - reviews, pricing plans, popular comparisons to other Decision Support products and more.

Source: https://www.capterra.com/p/173166/ADP

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# 

 Auto Decision Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Auto Decision Platform

## What is Auto Decision Platform?

For lenders looking to introduce or improve credit and/or collections automation and take control over the speed of change. ADP by LendingMetrics is a powerful feature-rich decision platform integrated to all major CRAs. No expensive setup, just a monthly license fee. Features include \*comprehensive user interface allowing non-technical staff to update ALL engine rules in real-time\* \*Champion/challenge\* \*risk based pricing\* \*machine learning and AI integrations\* \*supports multiple brands\* \*SaaS\*

## What is Auto Decision Platform used for?

[Decision Support](https://www.capterra.com/decision-support-software/)[Loan Origination](https://www.capterra.com/loan-origination-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

£3500

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Auto Decision Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lendingmetrics.com&name=Auto Decision Platform)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Auto Decision Platform

4.5 (21)

VS.

[4.5 (388)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/)

Starting Price

£3500

Per User, Per Month

Starting Price

$1851

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (21)

Ease Of Use

4.2 (388)

Value For Money

4.4 (16)

Value For Money

4.2 (294)

Customer Service

4.3 (15)

Customer Service

4.2 (282)

## Auto Decision Platform alternatives

[4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (124)](https://www.capterra.com/p/172674/airfocus/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (19)](https://www.capterra.com/p/150505/Ganacos/#reviews)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

[4.3 (244)](https://www.capterra.com/p/92075/SAP-BusinessObjects/reviews/)

Starting price

$14000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

[View all alternatives](https://www.capterra.com/p/173166/ADP/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Visualization

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Graphical representation of data

Performance Metrics

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting & Statistics

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Customer Management

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Data Analysis Tools

3.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Analyze survey results via statistical testing or crosstabs directly within the software

Online Applications

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Ability to fill out and submit application forms on the web

Auto Decision Platform 9 features

Application programming interface that allows for integration with other systems/databases

Store and organize information about customers and previous interactions

Analyze survey results via statistical testing or crosstabs directly within the software

Graphical representation of data

Collect, organize, and prepare loan information to send to the lender for approval

Ability to fill out and submit application forms on the web

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Features

4.2 (21)

4.2

Based on 21 reviews

## Pricing

Value for money

4.4 (16)

Basic

£3,500

Per User,Per Month

Value for money

4.4 (16)

4.4

Based on 16 reviews

## Support, customer service and training options

Customer Service

4.3 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (15)

4.3

Based on 15 reviews

## User reviews

Overall rating

4.5

Based on 21 reviews

Filter by rating

5(11)

4(9)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Operations Manager

Construction

### "Extremely Robust"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 26, 2024

Pros

Auto Decision Platform offers a wide variety of integrations in an easy-to-use interface.

Cons

Have not evaluated the software extensively enough to find any cons yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Christa G.

Human Resources Generalist

Non-Profit Organization Management

### "Good solution for small organization"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 20, 2024

Pros

Compliance features, support team, ease of use, PEO/co-employment models

Cons

Only applies to US staff; we need to use a separate system to house all international staff information in once place.

Switched from

[PeopleStrategy](https://www.capterra.com/p/461/PeopleStrategy/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Aakash S.

Senior Director

Information Technology and Services

### "Bringing Global Payrolls Together"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 27, 2023

Pros

Provides great products for Payroll solutions, specifically when it comes to Global Payroll.

Cons

I guess the overall customer service could use some work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TE

Tiffany E.

Sr Application Scientist and Lab Manager

Medical Devices

### "I was hired at a time of transition and onboarded with two systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 17, 2023

Pros

I was hired in November and my company was transitioning software platforms January 1st so I basically had to onboard twice, with both platforms. ADP was easy to use, the user interface was minimal so easily navigable, but the provided information was comprehensive.

Cons

As a user, there isn't much to dislike about ADP. Its minimalist nature makes it easy to quickly find the information I need.

Switched from

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

Job change

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ND

Natalie D.

Database Manager

Religious Institutions

### "THe Most Comprehensive Product on The Market"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2022

Pros

I like the breadth of options available within this product. Truly, the sky is the limit once the user has a defined process that they want to achieve. I have yet to find a dataset I needed that I could not pull efficiently.

Cons

While the infinite number of options is most assuredly a pro, they can also be a little overwhelming especially if you are new to this type of software. However, my experience with customer service has been top-notch. They are by in large very knowledgeable, friendly, and can pinpoint a solution quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bryce M.

HR Generalist

Machinery

### "ADP is a very basic HRIS system"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

June 27, 2022

Pros

ADP has pretty basic features that suffice for basic HR purposes.

Cons

Integration and customer support is not where it needs to be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

TIm M.

GM

Retail

### "ADP Services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2022

We are using it for analyzing, reports and decision making.

Pros

The product is very easy to use. The product is user friendly for all levels of experience at the associate levels. Training is easy and quick.

Cons

I would enjoy if it would intergrade with more 3rd party software programs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mansi G.

Revenue Analyst

Financial Services

### "Best of everything!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 18, 2021

Pros

The navigation is super easy and a layman could also understand what to find where.

Cons

The user interface is good but can be modified for a better customer experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2022

Thanks for the really positive feedback

TB

Tara B.

Senior TA Partner

Information Technology and Services

### "Company recently transferred to ADP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2021

I have had a great experience with ADP so far. Everything is laid out in a way that is very easy to understand and follow.

Pros

My company recently transferred to ADP and it has been a very seamless transition. It was easy to enter my information and the UX/UI is great.

Cons

I have not found anything I don't like about ADP yet since I just started using it. I will explore the software more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2022

This is really great feedback, thank you. We pride ourselves on having the best UI on the market

NF

Nicholas F.

EHS Manager

Environmental Services

### "Very Helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

I have been using ADP for 6 years, I would recommend it despite its few flaws.

Pros

ADP is a useful software that does not take a lot of time to learn. The mobile version works pretty well.

Cons

The mobile version does not allow you to do everything that you can do online. This can be frustrating.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2022

Thank you for taking the time to give great feedback

PY

Paul Y.

Program Manager

Computer Software

### "Constantly Improving"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 5, 2021

ADP continues to assess their customer's needs and make improvements. That's all I can ask for and I have been happy with them so far.

Pros

ADP has consistently been improving on the visibility of key information and metrics, allowing users to get insights into their usage data and access key documentation through easy navigation.

Cons

As with any platform that makes significant improvement it has been hard to find certain options that you may have been used to before. It is actually easier for newer users than older ones.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2022

Thanks Paul. We spend a huge amount each year on R&D to keep us ahead of the competition

MA

Melissa A.

Administrative Assistant

Education Management

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 20, 2020

Pros

Easy to use. Didn't need tutorial to figure out how to use it.

Cons

Never encountered a problem while using this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2022

Thank you!

FS

Felicia S.

Line lead

Mechanical or Industrial Engineering

### "Simple"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 2, 2019

Pros

Simple to sign up and use, but thorough enough to get you where you are going.

Cons

Doesn't always show you what you're trying to get into

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sarah G.

occupational therapist

Health, Wellness and Fitness

### "Needed a few tweaks but overall good"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 19, 2019

Overall, it's been a good experience and I have no complaints.

Pros

I have been using it at work at it does a good job of keeping me organized and on top of my day. I can use it on my phone which is good.

Cons

Sometimes is not as straightforward as I want it to be. I have to call for assistance but that was okay.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2022

Thank you

BM

Breann M.

Payment Processor

Real Estate

### "Great interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2019

Great product with a great inter that is user friendly

Pros

This software was very user friendly. I didn't have any training with it and I was able to understand it easily.

Cons

I experience no hurdles that couldn't be solved or handled with searching or their customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2022

Thank you for such great positive feedback. We'll keep getting even better

JG

James G.

CIO

Financial Services

### "ADP Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 31, 2019

We utilise the ADP as part of our decision process. it hosts some rule sets and works as an intermediary between us and the credit bureaus. The ADP enabled us to get up and running in an efficient and timely manner.

Pros

Ease of use, being able to change items within the system without the need for a development team. Means we can deploy changes without delay

Cons

huge rulesets can be a bit cumbersome to implement, this the sacrifice you pay for ease of use.

Reasons for choosing Auto Decision Platform

Speed and ease of use. We also leaned heavily on Lending Metric's experience and knowledge in the field.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2019

Thank-you James for the positive feedback. We note your comments about the huge rules sets and as you have correctly identified, the comprehensive functionality means that all scenarios can be accommodated. Some clients require simple credit risk solutions, whilst in the case of Loans 2 Go, the requirements are very sophisticated and we are pleased that ADP delivers on that need.

CL

carla l.

Head of Credit Risk

Banking

### "very good software that we recommend"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 11, 2019

We gain autonomy of programming more rules and have the facility to test different strategies with the available passive engine capability.

Pros

The support on the begging of the relationship with the programming is amazing

Cons

The time on release and fixing some issues when we are implementing new brands could be improve .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 15, 2019

Thank you for the excellent feedback Carla, we are always striving to improve the platform and customer input is invaluable.

AH

Adam H.

Credit Risk Analyst

Financial Services

### "ADP Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 4, 2019

Replacing decision engines for lending decisions, helping us reach lending decisions quicker with a better process.

Pros

The ease of programming a decision engine on the software. Flow of the engine is easy to understand and control yourself.

Cons

Not a clear guide of how to program your own variables. It seems to be more of a trial and error type programming basis.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2019

Thanks for the great feedback and score. Your comments regarding the formulating of your own variables are noted and we will be in touch directly to run through this. We are also adding to the growing library of training videos and documentation and we will be happy to take you through this too. The team will contact you directly.

AU

Anonymous User

Commercial Manager

Financial Services

### "Building efficiencies to scale"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 29, 2019

Pros

Once implemented, the software allows for business rules to be implemented with simple drag and drop processes. More complex decisioning is also catered for with full detailed output for those who want to code full workflows based on outcomes.

Cons

Some initial integration teething problems but were sorted well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2022

Fantasic feedback, thank you

SC

Shiona C.

COO

### "Very flexible system without the upfront fee barriers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 7, 2018

Pros

No large upfront development fees Ability to keep control over your own smaller changes without having to wait on a developer Flexibility you can build into the system

Cons

Limited base support hours compared to our opening hours Limitations on accessing the system outside our usual places of work

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 15, 2019

Thank you for the excellent feedback Shiona, we are always striving to improve the platform and customer input is invaluable. Regarding the limited access outside approved locations, this is one of the many security measures there by design. However we have a secure technical solution to this which would allow you to access from anywhere and our support team will be in touch to guide you through.

DG

Daniel G.

Director

### "Very professional software with a great support team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 7, 2018

Pros

Straight forward from the start Easy to navigate. Logical to customise. Quick and easy integration process. Team were very forthcoming in helping get us to the start line.

Cons

Initially it took some time to get the hang of the rules setup but with the help of the support it was fairly easy to master.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2019

Thank you so much for the great feedback and excellent score. We will try harder to convert the 9/10 to a 10/10 next time.

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