MoonMail

MoonMail


4.5 / 5
80 reviews

Who Uses This Software?

Only the best: Amazon, Nespresso, Warner Bros, Merck, and you.


Average Ratings

80 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.99/month
  • Pricing Details
    https://moonmail.io/pricing/
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • MoonMail
  • moonmail.io/
  • Founded 2013
  • United States

About MoonMail

Do you like wasting your time? Neither do we. MoonMail allows you to create gorgeous email campaigns in less time than you need to make lunch. It allows you (and your 10 year old child) to create perfectly responsive emails that look like they were designed and engineered by top designers of Apple. Simple. Grow your subscriber lists and send whole campaigns with blazing speed. MoonMail helps you focus on something you really want - your customers.


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MoonMail Features

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

MoonMail Reviews Recently Reviewed!


It is the most powerful tool we have worked with so far. MoonMail offers unlimited campaigns.

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: MoonMail has good pricing including all the necessary services for our business.

We have unlimited campaigns per month, unlimited subscribers by campaign. With

MoonMail we can store up to 25,000 subscribers. Other important reason is that we are having a premium support which really is helpful.

Cons: Maybe, something negative is that if you don´t know this software, you could not find easily on the internet. It is not stil very popular.

Not Satisfactory

Sep 25, 2018
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: The software is easy to use and creating templates is much easier compared to other platform.

Cons: The software has too many bugs. It automatically switches you to their free plan so you cannot send any campaigns. This keeps happening to my account at least thrice per week. I also faced an issue where my DKIM and domain verification settings were automatically erased twice resulting in a lot of down time. The Support team is slow to response and often unhelpful. The analytics features are not at par with other softwares such as Mailchimp, which is much cheaper.

Capterra-loader

Mailchimp is nothing compared to Moonmail

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: First and foremost, Mailchimp, aweber, constant contact etc... are so restrictive when you want to upload a list. Or, you have to pay exorbitant amounts just to upload the contacts, even if you don't use them in certain campaigns. With Moonmail, I haven't experienced any of that. Granted I'm new to the service but from what I've found, it's the best option out there.

Cons: There's nothing really at the moment other than I wish I had found it sooner. I've dealt with pretty much every auto-responder out there and it's more than frustrating when all you are trying to do is communicate with your list and not be charge an arm and a leg or be restricted on what you upload.

Overall: Overall happiness and less frustration than any other auto-responder for starters. The ease of use and straight forward dashboard is nice on the eyes and there's a template marketplace in case you aren't feeling creative. Pretty awesome product if you ask me.

I have done email campaign two years

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: delivery and creative. I have spent more than two years on moonmail email marketing tools. it was very good email tools to send bulk email campaign at the cheap price.

Cons: user-friendly templet available. it was very good email delivery placement so I used regular basis I mean daily basis.

Overall: Generate sales and leads for company product using email campaigns.

Moonmail Review

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's ease of use. Its simple and very eficient

Cons: There are no remarketing features in this software. Unable to track who opened or clicked the email. There is no exclusion list feature. Segmentation feature is also very weak. cant segment region specific emails. The template option selection is less as well.

Overall: For generalised email campaignits good

So far So good

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I've been using MailChimp for the longest time and never really questioned anything until I recently saw the amount I was paying especially for having a business that grows with very little margins, paying over /month for emails is ridiculous. Let's see how this will compare overtime.

Cons: Well again, I haven't really been through everything so I can't really give you cons yet but I'm sure I'll find a few like the fact that it tells me and then on no that's for the yearly payment, sneaky shit like that, makes no sense, instead of tricking users reward them, if they go for a year they get a 20% discount, makes a lot more sense.

The easiest email marketing platform I've ever tried

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Super fast dashboard, easy to upload lists, easy to manage templates and campaigns. Liquid syntax for meta tags is awesome!

Cons: Few automations.

Overall: Overall: Super fast dashboard, easy to upload lists, easy to manage templates and campaigns. Liquid syntax for meta tags is awesome!

Capterra-loader

Moonmail is just what I needed, simple but efficient and intuitive. It gets the job done.

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Awesome user experience

- Amazing support team

- Covers everything you need as an email marketer

Cons: The segments feature of the list management section needs to be more powerful, aside from that, everything else is a charm.

Pleasantly surprised by MoonMail

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I liked that it worked well, they had great customer service, and it wasn't full of glitches and bugs like many of their competitors.

Cons: For me as with all of the other solutions I tried, the email template is the hardest part. Mostly because this is the most important part. I look forward to increasing my skill with this with help from MoonMail's customer service.

Overall: With MoonMail, I am solving the problem of sending mass communication to a backlog of subscribers who haven't heard from me. Once I am caught up, I will also be able to leverage the system to message new subscribers faster than before.

I have had a great experience using Moonmail and it has surpassed my expectations

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The platform is very easy to use with all the latest features that a good marketing automation software should have

Cons: I am really enjoying using the software as of now I cannot find any negatives. I will need more time to come up with cons if there are any so far so good.

Overall: It has got great deliverability better than most autoresponders have

Excellent - Great price and very easy to use

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: So far so good

Inboxes very well

Very straight forward use

Outstanding price

Great support that walks you through each step in setting up

Cons: Their editor is a bit unique

Don't have any real cons at this point but I will update should any arise

Ease of use

May 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: user-friendly environment. value for money very fast activation. very useful for anyone who is HTML master

Cons: The editor could have more facilities. it's not a good choice for marketers who don't know HTML. it could have better editor.

MoonMail is the perfect MailChimp Alternative

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super simple, the UX/UI is awesome, and the price is much more affordable than MailChimp.

Cons: i think mailchimp is a bit more robust, but for what i'm doing (small business stuff), this works fine.

Really simple and effective email marketing

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The tool is really simple and does the tool, all of our emails went into our subscribers inbox. Simple doesn't mean that it lacks any feature, because it has anything you need as a marketer

Cons: They could have some more events in automations. Apart from that, there's not much missing in the platform.

Overall: I got a simple tool that delivered all my emails to my subscribers inbox quickly and efficiently.

Capterra-loader

MoonMail set up and learning curve is very fast

Feb 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Set up is fast

Usability

Price tag

Design

Support

Comparation charts for alternative services

Explanation of all point of strenghts

Functionalities

Cons: Can't find so far one but it might lack some integration with other softwares and don't know people using it so I cant collect other feedbacks now

Overall: I can finally have a fast email marketing software at an affordable price tag

Review

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It looks nice, really easy to use. Great UX! Customer support is also great.

Cons: The only con is that you cannot try all the functions without upgrading your account.

GREAT tool for online marketers

Jul 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like deliverability rate in this autoresponder plus you will be able to download any big list from anywhere - it is not allowed in other autoresponders like AWEBER

Cons: You will need to upgrade to send letters to bigger lists - like for free its only to test it with 10 emale subscribers

Overall: freedom to import any big list and send any amount of campaigns to my subscribers every day

Awesome. easy to use, great features. Much ahead than it's competition! Well done.

Jun 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration, customer segmentation and intelligence around it. Simply superb. Was little hesitant to believe what they had said on their website.. but it was much more than what i expected. Well done.

Cons: Not that i can think of now..may be will add later. They should advertise it more, as i discovered this by chance.

Overall: It will take some time for me to answer this.

First Time User

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy interfance to use for someone who has limited technical ability.

Cons: Nothing yet! Still to send a campaign but happy so far.

Overall: Am awaiting results

Really poor support - they just don't care!

Nov 16, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Its a mailchimp rip off - the interface is essentially lifted from mailchimp so there is no learning curve.

Cons: Really really bad support. Do not trust their migration team. Lackadaisical, not interested in reading support tickets, take days to come back to you and don't do a proper job. The negative reviews seem right, the other don't seem legit.

awesome experience

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The delivery rate and open rate is amazing being able to connect with my clients conveintly and on time

Cons: Nothing at all this software is perfect for sending broadcast emails and having a greartopen rate.

Overall: connecting with my list and having respond to my products and purchasing my products is amazing and great

I receive same quality service for a lot better price than the bigger players in the market.

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use with a friendly welcoming interface. Very good value and quality-wise on par with the leaders of the industry.

Cons: I can't think of anything as a negative point, it does everything it needs to do for me with absolutely great ease.

Overall: It really eased the process of sending our weekly emails.

Excellent.

Jun 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We can use our own SES account because we maintain our email reputation. It takes only 1 day for just to migrate from Sendy.

Cons: The product is relatively new so many feature are still missing. You really need to know how email marketing work. Explaining this thing to manager would be tricky.

Electronic component Distributors

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Campaigns are good, they reach in time

Cons: Unless we take paid plan sender cannot be added.

Very easy to use. Lot of functionalities.

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use interface. Very easy to set up everything, you don't have to be that tech savy to figure out how to set up everything.

Cons: I am still testing everything. So far it looks good but once i spend month using the service i will know better.

Overall: I am able to send out marketing campaigns.

Illegally charged after multiple requests to cancel account. I don't recommend this software.

Sep 04, 2017
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It is easy to use. The interface is intuitive. The software can handle sending high volume email. Pricing is reasonable.

Cons: The business practices are insane. We deleted a credit card from the website but it was still illegally charged. Multiple requests to cancel the account were denied.

Good Experience

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: User-friendly, ask valid information, not waste too much time, What I want and I am intrested in the delivery rates of the emails.

Cons: Nothing uptill now. Let's see in the future if it will make some issue I definitely comment on that but still I am saying its good.

The process was quite simple. Typical email authentication required. Email delivery so/so.

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The HTML builder is quite responsive and easy to use. Content loads fast on email clients. The interface is intuitive and you find your way to the different menus easily. Template -> Campaign -> list, etc..

Cons: The builder is somewhat limited in terms of spacing, and font management. You are required to do that via code. Also the pricing plans, seem quite difficult to mold since you don't really know until who you imported to your database.

Overall: This software is quite economical per email sending, but the pricing monthly plan is slightly more steep than what you would expect for the feature set.

The statistics and click map is really good, though. Great feature.

Great Service overall

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything works as expected. Easy to navigate as well. The implementation are also very easy to set up and overall very intuitive to work with.

Cons: None so far. Hope that there will not be any down the road. Maybe adding some additianal features will be nice.

Capterra-loader

Super affordable; cutting edge email technology

Mar 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that they've chosen a serverless, infinitely scalable architecture so I never have to worry about their ability to scale and meet my email campaign demands. What's more, their interface is intuitive and approachable, with a stellar email editing option. And most important -- this is an exceedingly affordable option to get start sending state-of-the-art email campaigns.

Cons: I've found a couple bugs when editing my email template that caused a little pain. I've also not found the customer support team to be available for chatting when I'm online.

Overall: Super affordable email campaign software.

User friendly

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is extremely easy to use and its affordable. So you can easily send emails to your subscriber conveniently

Cons: Everything is great. They can take some time to review your account, so till then you can sit back and prepare your campaign.

Interesting product but at a very early stage

Nov 10, 2017
3/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to setup and cheap, scalable and integrated with AWS. It allows to configure every aspect to guarantee higher email deliverability.

Cons: It doesn't allow to see how opens, read or clicks on your emails. That is a pretty basic functionality and is missing.

It doesn't allow to use segments in the mailing campaigns, so it doesn't make sense to be able to create them.

It doesn't allows multiple filters of the same type when creating segments, so only one condition per field is allowed.

Basically it is an early stage product with a good minimum viable feature to send emails over AWS SES.

Simplest email marketing tool and great support

Dec 01, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity, deliverability, price, and support

Overall: It's the best email marketing tool I found so far, emails get to my subscriber's inbox and that's all I care about. Also, they've got a great customer support, they helped me a lot to set up stuff like DKIM and SPF, and that really matters! Thanks, guys!

Vendor Response

by MoonMail on December 01, 2016

Thanks!

Capterra-loader

Good I like it

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: pricing is okay and I am comfortable to send email marketing, Excellent services I recommend to all.

Cons: I didn't find any problem with them. I am comfortable to send email marketing, Excellent services I recommend to all.

Best email software

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price and performance. What else is there?

Cons: Not much to dislike. The free option doesn't allow for anything more than a test being limited to 10 recipients.

Overall: Great for us with a small but growing newsletter subscription base.

Good for email campaigns

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Best for send email campaigns for web owners. In just few clicks prepare your campaign and it to all the recipients in the list you have stored.

GDPR compliant availability.

Free version also available.

Cons: In free version only 1 campaign can send per day.

Only 10 recipients in one campaign in free version.

Overall: Just tried the software.

Capterra-loader

MoonMail Review

Oct 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fo very little money (compared to other mailing servises) you get a great value.

Cons: Something the UX is confusing and help links did not work.

Overall: I have tested many other applications and I choose Moonmail. I thing for the money I get creat service. Now I am testing the app if we can compoletely move from Mailchimp to Moonmail

It is overall a good email marketing tool. Though the customer support needs to improve

May 03, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like it's UI. It's minimalistic, easy to understand for a user who is completely new to email marketing. And moreover, it uses Amazon SES and it is cheap compared to others.

Cons: It would be really great if we can see a detailed report of who's opening the mails and who clicked.

Great software.

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It truly does it all. All the basic stuff.

Cons: It is very basic and simple. Id like to see more features.

Spectacular

Nov 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Amazing piece of software. Easy to use, super fast, got my Black Friday campaign out within 10mins and got 201% revenue than regular day. LOVE IT!

Vendor Response

by MoonMail on December 16, 2016

Thanks!

Tried it out after facing a debacle from another popular Mailing Service and it's good!

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Demo looks good. Signing up for a Pro account now, lets see how it works after 2 months.

Cons: No Trial Account, demo doesn't let one send test emails etc

Overall: So far looks promising. Fingers crossed, hopefully it's our permanent solution

Good interface and very easy to navigate around for newbies.

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Reasonable pricing. The free plan is amazing and works perfectly like the other paid plans. A very good customer support, support answers questions within few minutes.

Cons: The contact /list importing is not the best. I tried several times to import csv files and keep giving the same error about headings name. Other similar platforms I have tried worked best in handling reading and uploading csv files.

It's very difficult to identify the option available on Moonmail. Not user-friendly.

Jun 09, 2017
2/5
Overall

1 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Scheduling option in Moonmail is very good and useful for email marketer who has customers in other countries.

Cons: User Interface of the moonmail is very difficult to use. Even after watching demo video I could not be in a clear way of using moonmail.

Great software and easy to use

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software is very easy to use and it allows me to deliver emails without any hassles. I am not an expertise with email marketing but this allows me to do my job and move on with the rest of my day. I really like dealing with software that allows me to do y job and allows me to get a message out to my clients and potential clients.

Great interface and flexible pricing

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The UI is so simple and well defined that you can browse through the full app very easy since day 1 and the pricing is extremely flexible so I don't have to worry if a have a lazy month because I just the pay the monthly fee, which is pretty low. Great support.

Vendor Response

by MoonMail on December 16, 2016

Thanks!

So easy to use!

May 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: For the cost this service is just as good as the big hitters that charge 3x as much! Also the banding for subscribers is high, meaning you aren't having to upgrade every couple of months

Cons: The basic plan doesn't include mailchimp integration. But this wasn't too difficult as I just had to export my mailchimp list and use it that way.

Very flexible!

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have some dev ability and this gives me a lot of flexibility. It's also way lighter weight and cheaper than mailchimp.

Cons: Theres a new workflow and I'm not sure how much I want to deploy my own. The mailchimp migration is understandably at a higher priced bracket. I'd be interested in seeing a templating system via react as well.

Powerful feature set without sacrificing ease of use

Jun 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The set up process, customization, and integrations are top of the line, while the price is very startup friendly

Cons: I wish it were easier to manage multiple domains under one account for agencies/companies with multiple products.

Overall: I was able to build a community around my side hustle that helped transform it from a passion project to a sustainable business.

Capterra-loader

great choice

Oct 13, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The great affordable choice to get started.

Cons: Wish it also had other services with that price, like forms

Overall: easy to scale

Very powerful and extremely cheap service

Dec 01, 2016
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Good interface, very fast, easy to start using, extremely cheap in comparison to other similar services. A bit limited in functionality but rapidly growing. Ability to use your AWS account is a crucial point for me.

Vendor Response

by MoonMail on December 01, 2016

Thanks!

Great value

Nov 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: All in all, the best email marketing tool I've tried this 2016. Incredible value! Cannot understand why there's so many really expensive tools out there, when tools like this one do the same for 4 times less $$.

Vendor Response

by MoonMail on December 16, 2016

Thanks!

Great value

Mar 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Haven't really got a chance to fully use it yet. Am still trying to import my data from mailchimp. But to everyone who has used them before, the reviews seems good! Looking forward to it.

Cons: Not as easy as mailchimp, but this would do. Hopefully things would improve over time and we get more features!

Really great service!

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How quickly I was able to get into creating and editing email templates.

Cons: I have not yet experienced any negative aspects of this service.

Jan 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Quality, value for money.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Setup is super easy. E-mail templates many great quality options. Price is very affordable. Great for bootstrap startup.

Cons: So far, we really love the software. Nothing negative so far. There is a Free forever plan. You should try and consider this software.

Overall: Very affordable e-mail marketing solution.

Moon mail is great

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and cost effective program. We got tired of using mailchimp.

Cons: Could be faster to use, but it's still pretty fast

Great app!

Mar 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Over all, It's very easy to use in its simplest form. I am awaiting to see the clicks ratio from new customers. As of right now, the clicks are not showing yet.

Moonmail is great tool for sending campaigns!

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I was able to create senders, lists, and campaigns all within 2 hours of using Moonmail. The UI is very intuitive and easy to use.

Cons: While I do love the ease of getting in contact with support staff, the number of pop up messages from chat is a bit high.

New easy email marketing tool

Dec 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: MoonMail is easy to use, clear dashboard, reports and reputation review- everything that I need for successful email marketing campaigns to be done.

Great email marketing tool

Dec 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Easy to use, clean dashboard, reputation review, and fast sending. MoonMail is great tool for email marketing.

Vendor Response

by MoonMail on December 18, 2016

Thanks!

Easy to configure and very powerful

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use it with my AWS account and there is a lot of recommendations about how to do advanced setup.

Cons: Not very clear about pricing. Not possible to distinguish the difference between an AWS synced account and not.

Definitely a superior product to other software I have used, particularly for the reasonable price!

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Moonmail is easy to use, the customer service is proactive and helpful, and the software's capabilities are simple and to the point. There is not a lot of "Fluff" that is unneeded and unwanted for me.

Cons: I do not like how you have to sign in using a linked google account - would much rather prefer a moonmail specific login. Also, small issue is you cannot simply update an email address for a contact if they move companies and change email addresses. You have to create a new subscriber. Not a huge deal, but would be nice if you could just change out the email address.

much better value than mailchimp

Apr 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: easy to use - great AI help as you navigate throughout the website. Importing contacts was very striaght forward

Cons: nothing yet - everything so far has worked just as i thought - seamless, intuitive and very reliable

Great software, highly recommend it.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, pricing strategy, e-mail editor and ease of using the automations. It was easy to set up too.

Cons: I find the pricing strategy a bit strange, but it's okay. It's much cheaper if you have a high reputation.

Capterra-loader

Good, but not perfect.

Apr 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: The price is fairly low and the userinterface looks nice. It's easy to understand and use this software.

Cons: A lot of small bugs and no direct connection with Mailchimp.

Automation possibilities also quite weak.

Comments about Moonmail

Apr 27, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very simple & very easy to use.

Cons: No specific,....

Overall: Moonmail is good software. Still I have not used it properly due to busy. Hope, it will accomplish needs & objectives of customers for marketing purpose with best of luck.

Recommendations to other buyers: Try to make it more powerful like other competitors

new

Jun 07, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: ease of use, simple step by step instructions for those people who are not as tech savvy as others would keep it this way

Cons: too many options to select for templates, would prefer more categories so that is is easier to use and select

Just signed up, and writing this review in order to get the 50% discount offer

Feb 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Seems to be easy to use and setup. I've just signed up, and writing this review in order to get the 50% discount offer.

Cons: Tried to ask a few questions, but support are not available

Capterra-loader

MoonMail helped increase our numbers

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This platform made it very easy to produce attractive and interactive newsletters that is attention grabbing. You won't even need a lot of time as long as you have what you need prepared (branded images, gifs and so forth).

Cons: I do wish there were a lot more features that guided me through the process. I do believe the platform is considerably easy to use, but I also do believe there should be slightly more help with elements like the campaign list footers and so forth.

Excellent platform

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn, competitive price and nice interface

Cons: Variable pricing policy that is complicated to understand

As bad as it gets

Sep 29, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: Clueless support, at every juncture the operator was unhelpful and took many days to respond to the most basic of issues

Overall: None

I am a new user. But I find Moonmail very user-friendly.

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing delivery time, open ration is absolutely great. Interface s very user-friendly and the customer support is available on chat.

Cons: Takes long to review accounts and lists. The customer supprt is not available around the clock so users who live in different time zone are in disadvantage.

Overall: I am able to reach out to my client and send out newsletter to them quite frequently at a cheaper price.

Awesome. I looked around many services and this was the best value for money

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: all required features are in there that you would normally find in Mailchimp but at a better price so worked for us

Cons: causes the laptop to overheat for some reason/ uses too much CPU

no other cons I can think of except for maybe having more templates

Organising our subscribers has never been easier!

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to set up, and use. Fast, fully featured, and intuitive! Great value for money, and an asset to our client services

Cons: Overall it says and does what we need - Simple to set up, and use. Fast, fully featured, and intuitive!

Easy and quick to use

Feb 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: In a few minutes all the campaigns are ready to send. Easy to create remitents lists and an intuitive and nice UI.

Cons:

The price based on reputation. The campaign reports are a bit simple. I hope they improve over time.

Easy to create good looking email

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Seems pretty easy to use and the price seems reasonable. Others services seem expensive comparatively.

Cons: We have a bit of trouble getting a response from support but are hopeful that it can be sorted out soon.

Capterra-loader

Great small tool from a great small team

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Moonmail is solid and relatively simple to use, plus the team behind is great.

Cons: Not major issues so far, maybe the email template builder could be a bit smoother.

Vendor Response

by MoonMail on September 13, 2018

Thanks for your review!

An Amazing Product

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Cons: Limits my email uploaded :(

Overall: I didn't buy the product but I tried the free version where I insert my excel sheets. Damn it's so good! It immediately works on my MailChimp after clearing the lists.

Recommendations to other buyers: Nope it's good!

Capterra-loader

Amazing Services!

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use and very intuitive. There's no competition for Moonmail.

Cons: The pricing may be a bit confusing at the beggining.

Overall: Excellent!

Capterra-loader

Awesome software! So easy to use!

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease-of-use

Customer service

Powerful software

Cons: I have not had any issues using MoonMail.

Overall: Highly recommended!