--- title: "Tonkean Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tonkean Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/173174/Tonkean/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Tonkean Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tonkean ## What is Tonkean? Gain process efficiency without new tools or custom code. Tonkean enables mid-size and large enterprises to orchestrate complex, human-centric processes with an enterprise-grade, no-code platform for business operations. Gain efficiency in a matter of days by building solutions that manage and automate mission-critical processes on top of your existing tools. With 100+ native or custom integrations and AI-powered human-coordination, accelerate processes across people and systems, end-to-end. ## What is Tonkean used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Procure to Pay](https://www.capterra.com/procure-to-pay-software/) Overall rating Based on 28 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Starting price $10000 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Tonkean alternatives Highest Rated [Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,083)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130182/Zapier/) [4.6 (86)](https://www.capterra.com/p/148729/Workato/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (24)](https://www.capterra.com/p/196081/airSlate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/173174/Tonkean/alternatives/) ## FAQs about Tonkean Overview ### Which roles and teams benefit most from Tonkean? Tonkean is most used by operations and logistics staff, project and product managers, and customer-facing teams that coordinate requests across systems. Marketing, account, and partnership leaders use it to manage campaign and client processes, while HR, quality, legal, and IT teams automate approvals, routing, status tracking, and repetitive internal work. Answer based on 28 reviews Overview ### What company size and specific industries is Tonkean built for? Tonkean is designed for mid- to large-enterprise and Fortune 500 companies, especially shared service operations teams in procurement, legal, HR, IT, finance, and accounts payable. It is built for organizations that need process support across these business functions rather than for small businesses. Features and Usability ### What are the key features of Tonkean? Tonkean offers no-code business process automation with a graphical workflow editor, process builder, and workflow management. It also includes approval process control, task management, alerts/notifications, and collaboration tools, plus reporting and analytics, customizable dashboards, access controls/permissions, and third-party integrations for connecting multiple data sources. Pricing ### How much does it cost and what fees or limitations are included? Tonkean starts at $10,000 per month for the Standard: Mission Critical plan on an annual subscription, with a free trial available. Enterprise pricing is custom and requires contacting Tonkean. The Standard plan includes 10 Maker seats, 3 environments, 90-day data retention, and unlimited modules. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does Tonkean integrate with? Tonkean connects natively to over 50 integrations, including Adobe Acrobat Sign, Docusign, Dropbox Sign, BoldSign, Conga CLM, Coupa, Confluence, ChatGPT, BILL, and Brightflag. Its catalog also includes Agiloft Contract Management Suite, Aravo, Basware, Beeline, Beroe LiVE.Ai, and Dun & Bradstreet Reports. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Tonkean offer? Tonkean provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Tonkean offer? Tonkean provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. Users report needing frequent help to configure the service because documentation can be limited and attribute values may feel unclear, so support often becomes part of the setup process. Answer based on 1 reviews ## Features AI summary Based on 558 Business Process Management reviews Capterra reviewers highlight these as the features buyers value most when choosing robotic process automation software: - **Rules-Based Workflow** (**83%** of reviewers rated this feature as critical) - **Real-Time Data** (**75%**) - **Third-Party Integrations** (**52%**) Tonkean supports **Third-Party Integrations**, which helps connect workflows across other business systems. However, it does not include **Rules-Based Workflow** or **Real-Time Data**. Instead, it offers other highly rated capabilities, including **Access Controls/Permissions** (**65%**), **Workflow Management** (**56%**), and **Business Process Automation** (**54%**). These features can help teams manage who can access processes, coordinate work across steps, and automate repeatable tasks, helping businesses improve control and keep operations moving efficiently. Third-Party Integrations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Business Process Automation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Code-free Development 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Integration into Third Party Applications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Embed/link applications into third party software so it can be accessed within a third party system Process Builder 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Outline and document business processes via step-by-step building blocks Tonkean 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attended Automation: Bots that work alongside humans on tasks that cannot be fully automated - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Dashboard: Alter the layout and content of dashboards - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - ETL: Process of extracting, transforming, and loading data - Forms Management: Store, manage and track all forms in a centralized location - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Image Recognition: Ability of software to identify an image among other data - Integration into Third Party Applications: Embed/link applications into third party software so it can be accessed within a third party system - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Multiple Data Sources: Allows users to manage data from a number of sources - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Process Builder: Outline and document business processes via step-by-step building blocks - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unattended Automation: Automate processes from start to finish without human assistance - Web Services: Allows the integration of data between different web services - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (28) 4.2 Based on 28 reviews ## Pricing Value for money 4.0 (21) Free Trial [View pricing plan details](https://www.capterra.com/p/173174/Tonkean/pricing/) Standard: Mission Critical $10,000 Flat Rate,Per Month It includes: - 10 Maker - 3 Environment - 90 Day Data Retention - Advanced Features (NLP - All Core Features - Community Support - Enterprise Data Sources - Etc) - ML - Native & Custom Data Sources - OCR - Online Training - Real-Time Processing - Unlimited Modules Enterprise Contact Vendor for Pricing It includes: - 365 Day Data Retention - Advanced Features (NLP - All Core Features - Community Support - Enterprise Data Sources - Etc) - ML - Native & Custom Data Sources - OCR - Online Training - Option for Dedicated or Private Cloud - Real-Time Processing - Unlimited Environment - Unlimited Maker - Unlimited Modules Value for money 4.0 (21) 4.0 Based on 21 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (21) 4.6 Based on 21 reviews ## User reviews Overall rating 4.4 Based on 28 reviews Filter by rating 5(12) 4(14) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Carlos Andres A. Asistente de Logística Logistics and Supply Chain ### "Respuestas no coinciden " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 November 27, 2022 Pros La fluidez del bot es lo rescatable ha que da respuestas instantáneas Cons Algunas respuestas automáticas no coinciden con lo consultado ya que es por el idioma que no reconoce Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Anthony F. Patent Attorney Legal Services ### "Simplifies Case Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2019 Pros Tonkean has greatly simplified the process of managing client caseloads for several of our partners. It provides them with regular updates as to the status of cases, and allows them to ping associates for updates through the app. Cons As a non-admin user, I have very limited access on what I am able to do with the app, which can be frustrating when I am attempting to perform a simple task, such as assign a case to myself in Tonkean which has been previously assigned to be by a partner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Director Financial Services ### "Good Project Management Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 22, 2019 I think for the price point it gets the job done, easy to use. Pros Love that it integrates with slack and I can get notifications/pinged when something needs my attention. Dashboards are helpful too. Cons Wish it was easier/ more user-friendly to upload documents that support our projects from a marketing perspective. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 26, 2019 Thanks for the review! AN Anonymous User Director of Sales Computer Software ### "Digital personal assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 21, 2019 Good. If I had extra budget and time to configure, I probably would have kept on. helpful for people who are absent minded, or for keeping tabs on big teams Pros So, the way this was configured in our organization, it was built to send the sales team reminders about certain stages of our opportunities and focus on updating them regularly. This helped us keep on track with our sales and made sure everything was up to date. Cons The notifications became a bit tiresome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2019 Thanks for the review! CR Corey R. HRBP Computer Software ### "Review of Tonkean" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 19, 2019 Pros The software is nice to look at and its fairly robust. Cons It can be easier to use. Overall some of the functionality isn't intuitive and ideally most software should be able to be used without having to look at a user guide or manual. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2019 Thanks for the review Corey! It's great that you found the product robust, and we appreciate the feedback. Part of our on-going effort to make the product more accessible is through the use of templates to get people started quickly. Feel free to check it out at: https://www.tonkean.com/templates/ AN Anonymous User Gogole Alianze Manager Consumer Services ### "We are thinking to begining on the RAp Worl, " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 16, 2019 It has the process that we are thinking to use who part of our solutions. Pros We vare a Company who has experience in ML, IOT AM Cons Automatitation of process that are the part important in our Value offer to the customers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2019 Thanks for the review! JC Joe C. Vice President - Healthcare Insurance ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 15, 2019 It is a decent program but I feel like Microsoft outlook reminders are just as effective some times. Something else needs to be added Pros It provides healthy reminders, helping track progress with agents which will definitely be important as my career prorgesses Cons It doesn't adjust when I mark an agent/opportunity as a "dead" lead...it will keep asking about that lead even though it is dead. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 Thanks for the review Joe! We're glad that you find the people and project coordination capabilities of the product valuable. I would also encourage you to take a look at some of the capabilities now available in the product to do full integration, automation, and orchestration of business processes. I think you'll find the breadth of capabilities powerful for use across the business! JR John R. CIO Hospital & Health Care ### "Good Value for quick updates" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 13, 2019 Pros It's a great solution for quick team updates on project status. Once you have the team trained to use the software and provide status via the tool it makes it easier for managers. Cons Need more robust project dashboards to see status across multiple projects more easily Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2019 Thanks for the review John! We're glad that the tool helped to improve the day-to-day lives of your managers. MA Marcelo Alejandro R. Head of Accounts Information Technology and Services ### "Loving the product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2019 Excellent experience overall. From the product, we are working on optimizing our internal overations overall. Sales pipeline, Operations management, Delivery management. Each area with different needs, all being fullfilled by tonkean. Metrics are also a powerhouse for us, that allow us to track how we are doing Pros Its amazing how we were able to integrate with our company processes and completely enhance the reviews and reminders. Meetings and action items are always on point and ready for us Cons The product is still under development, so we are encountering minor bugs still. But the team is very responsive and quick to resolve them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2019 Thanks for the review Marcelo! We are very glad you find the product able to optimize your company's processes across different functions. We are constantly working on improving the product, and we absolutely strive to ensure our customers have the best support possible. MC Michelle C. UX Designer Computer Software ### " Task Tracker & Reminder" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 12, 2019 Pros I like the interface of managing tonkean tasks and who they're delegated to. I like that you can set a due date and the owner or the task/project can give updates as to where exactly it's at. Cons For a non-manager, when you open up Tonkean in a web browser, it displays really poorly. The Slackbot part of Tonkean I also find confusing and not the best UX. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2019 Thanks for the review Michelle! We're glad that you found the solution useful. We also appreciate the feedback, as ensuring a great user experience in the product is of key importance for us. [View all Reviews](https://www.capterra.com/p/173174/Tonkean/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.