# Tonkean Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tonkean Software - reviews, pricing plans, popular comparisons to other Robotic Process Automation products and more.

Source: https://www.capterra.com/p/173174/Tonkean

---

# 

 Tonkean Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Tonkean

## What is Tonkean?

Move from simple task automation to end-to-end orchestration of complex, human-centric business processes with Tonkean, an enterprise-grade, no-code platform for business operations. Gain efficiency in a matter of days by building solutions that automate and manage mission-critical processes on top of existing tools with native and custom connectors, a context-aware decision engine, and AI-powered human-coordination.

## What is Tonkean used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Integration](https://www.capterra.com/integration-software/)

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$10000

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Tonkean alternatives

Highest Rated

[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (24)](https://www.capterra.com/p/196081/airSlate/reviews/)

Starting price

$399.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[JAMS](https://www.capterra.com/p/125553/JAMS/)

[4.5 (19)](https://www.capterra.com/p/125553/JAMS/reviews/)

Starting price

$9996.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/125553/JAMS/)

[View all alternatives](https://www.capterra.com/p/173174/Tonkean/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Business Process Automation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Code-free Development

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Document Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Integration into Third Party Applications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Embed/link applications into third party software so it can be accessed within a third party system

Process Builder

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Outline and document business processes via step-by-step building blocks

Task Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Tonkean 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Bots that work alongside humans on tasks that cannot be fully automated

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Alter the layout and content of dashboards

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Ability to handle large datasets

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Process of extracting, transforming, and loading data

Store, manage and track all forms in a centralized location

Create, design and modify the flow and processes of tasks in a project

Ability of software to identify an image among other data

Embed/link applications into third party software so it can be accessed within a third party system

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Allows users to manage data from a number of sources

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Ability to recognize printed or written text within digital images or scanned documents

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Outline and document business processes via step-by-step building blocks

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Automate processes from start to finish without human assistance

Allows the integration of data between different web services

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (28)

4.2

Based on 28 reviews

## Pricing

Value for money

4.0 (21)

Free Trial

[View pricing plan details](https://www.capterra.com/p/173174/Tonkean/pricing/)

Standard: Mission Critical

$10,000

Flat Rate,Per Month

It includes:

-   10 Maker
-   3 Environment
-   90 Day Data Retention
-   Advanced Features (NLP
-   All Core Features
-   Community Support
-   Enterprise Data Sources
-   Etc)
-   ML
-   Native & Custom Data Sources
-   OCR
-   Online Training
-   Real-Time Processing
-   Unlimited Modules

Value for money

4.0 (21)

4.0

Based on 21 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (21)

4.6

Based on 21 reviews

## User reviews

Overall rating

4.4

Based on 28 reviews

Filter by rating

5(12)

4(14)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Carlos Andres A.

Asistente de Logística

Logistics and Supply Chain

### "Respuestas no coinciden "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

November 27, 2022

Pros

La fluidez del bot es lo rescatable ha que da respuestas instantáneas

Cons

Algunas respuestas automáticas no coinciden con lo consultado ya que es por el idioma que no reconoce

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Anthony F.

Patent Attorney

Legal Services

### "Simplifies Case Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2019

Pros

Tonkean has greatly simplified the process of managing client caseloads for several of our partners. It provides them with regular updates as to the status of cases, and allows them to ping associates for updates through the app.

Cons

As a non-admin user, I have very limited access on what I am able to do with the app, which can be frustrating when I am attempting to perform a simple task, such as assign a case to myself in Tonkean which has been previously assigned to be by a partner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Director

Financial Services

### "Good Project Management Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 22, 2019

I think for the price point it gets the job done, easy to use.

Pros

Love that it integrates with slack and I can get notifications/pinged when something needs my attention. Dashboards are helpful too.

Cons

Wish it was easier/ more user-friendly to upload documents that support our projects from a marketing perspective.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 26, 2019

Thanks for the review!

AU

Anonymous User

Director of Sales

Computer Software

### "Digital personal assistant"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 21, 2019

Good. If I had extra budget and time to configure, I probably would have kept on. helpful for people who are absent minded, or for keeping tabs on big teams

Pros

So, the way this was configured in our organization, it was built to send the sales team reminders about certain stages of our opportunities and focus on updating them regularly. This helped us keep on track with our sales and made sure everything was up to date.

Cons

The notifications became a bit tiresome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2019

Thanks for the review!

CR

Corey R.

HRBP

Computer Software

### "Review of Tonkean"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

April 19, 2019

Pros

The software is nice to look at and its fairly robust.

Cons

It can be easier to use. Overall some of the functionality isn't intuitive and ideally most software should be able to be used without having to look at a user guide or manual.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2019

Thanks for the review Corey! It's great that you found the product robust, and we appreciate the feedback. Part of our on-going effort to make the product more accessible is through the use of templates to get people started quickly. Feel free to check it out at: https://www.tonkean.com/templates/

AU

Anonymous User

Gogole Alianze Manager

Consumer Services

### "We are thinking to begining on the RAp Worl, "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 16, 2019

It has the process that we are thinking to use who part of our solutions.

Pros

We vare a Company who has experience in ML, IOT AM

Cons

Automatitation of process that are the part important in our Value offer to the customers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2019

Thanks for the review!

JC

Joe C.

Vice President - Healthcare

Insurance

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 15, 2019

It is a decent program but I feel like Microsoft outlook reminders are just as effective some times. Something else needs to be added

Pros

It provides healthy reminders, helping track progress with agents which will definitely be important as my career prorgesses

Cons

It doesn't adjust when I mark an agent/opportunity as a "dead" lead...it will keep asking about that lead even though it is dead.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2019

Thanks for the review Joe! We're glad that you find the people and project coordination capabilities of the product valuable. I would also encourage you to take a look at some of the capabilities now available in the product to do full integration, automation, and orchestration of business processes. I think you'll find the breadth of capabilities powerful for use across the business!

JR

John R.

CIO

Hospital & Health Care

### "Good Value for quick updates"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 13, 2019

Pros

It's a great solution for quick team updates on project status. Once you have the team trained to use the software and provide status via the tool it makes it easier for managers.

Cons

Need more robust project dashboards to see status across multiple projects more easily

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

Thanks for the review John! We're glad that the tool helped to improve the day-to-day lives of your managers.

MA

Marcelo Alejandro R.

Head of Accounts

Information Technology and Services

### "Loving the product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2019

Excellent experience overall. From the product, we are working on optimizing our internal overations overall. Sales pipeline, Operations management, Delivery management. Each area with different needs, all being fullfilled by tonkean. Metrics are also a powerhouse for us, that allow us to track how we are doing

Pros

Its amazing how we were able to integrate with our company processes and completely enhance the reviews and reminders. Meetings and action items are always on point and ready for us

Cons

The product is still under development, so we are encountering minor bugs still. But the team is very responsive and quick to resolve them

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

Thanks for the review Marcelo! We are very glad you find the product able to optimize your company's processes across different functions. We are constantly working on improving the product, and we absolutely strive to ensure our customers have the best support possible.

MC

Michelle C.

UX Designer

Computer Software

### " Task Tracker & Reminder"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 12, 2019

Pros

I like the interface of managing tonkean tasks and who they're delegated to. I like that you can set a due date and the owner or the task/project can give updates as to where exactly it's at.

Cons

For a non-manager, when you open up Tonkean in a web browser, it displays really poorly. The Slackbot part of Tonkean I also find confusing and not the best UX.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

Thanks for the review Michelle! We're glad that you found the solution useful. We also appreciate the feedback, as ensuring a great user experience in the product is of key importance for us.

[View all Reviews](https://www.capterra.com/p/173174/Tonkean/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)