Who Uses This Software?

Mobile and field workers, enabling them to be connected, productive and informed when on the move.


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
  • Pricing Details
    Pricing options from $1/user/month upto $10/user/month.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Super Smashing
  • joinblink.com
  • Founded 2014
  • United Kingdom

About Blink

Modern employee app & portal solution, with a personalised feed for internal comms, videos, training, sharing and notifications. Blink is ideal for mobile teams and firstline workers, enabling them to connect, be informed and productive on the move. If you're looking for a better way to reach your colleagues wherever they are with relevant news, videos, posts, polls, and even application notifications, holiday booking, return to work forms. Blink is the ultimate employee app.


Blink Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Activity / News Feed
  • Blogs
  • Calendar Management
  • Content Management
  • Discussions / Forums
  • Employee Directory
  • Knowledge Management
  • Policy Management
  • Search
  • Wiki
  • Chat
  • Content Management
  • Discussion Boards
  • Document Management
  • File Sharing
  • Search

Blink Reviews Recently Reviewed!


We use Blink as our main communication tool as we are split between two office or on customer site.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After several false starts with other applications, the team quickly adopted Blink. Within two weeks we had rolled out Blink as the tool of choice. We are distributed over two offices and/or on customer site - so having a central messaging tool that everyone uses is great. New joiners find it easy to learn/use.

We have some company-wide channels, individual team channels, lots of ad hoc groups, and then normal direct messaging. Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging.

The fact that there is a desktop app, a web app, an iOS app and Android app means Blink can be used where ever you are. We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot.

New features are released on a regular basis and if we have any questions then we have found the support to be very quick and helpful.

Cons: The main limitation is that we still need to use a separate application for screen sharing and voice calls. It would be nice if this feature was added. However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience. For that reason we still currently use Skype for Business for voice and screen sharing but have chosen not to use Microsoft Teams for colloboration as we think Blink is a far better experience.

Capterra-loader

Just Awesome.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's all the small stuff this does apart from being a great messaging app, naturally builds culture within teams and the business. Gives my people the ability to reach out at any time on any device to ask questions and to be helped. Our EPG is linked (via API) and it's a great way to get good automated snap shots awhile on the move... even alerts. We get the ability to message all our people at once in emergency situations (came in handy when the beast from the east arrived)

Cons: It's quite fresh but still packed with features, the development cycle is really agile. When we have an issue its usually fixed within a couple of days to a week. We hit a couple of bugs in the early days but we were supported and kept up to date on progress.

Overall: Helps build teams, gives me a great way to communicate and collaborate.

Incredible

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.

Capterra-loader

Blink is really awesome!

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Cons: I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable
Me to use offline and keep up to date with chats.

Essential part of my every day working life.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The use of "teams" work really well, it means that i can get the message across in a simple and easy fashion to a select group within a targeted conversation. Ultimately this results in less email chains but successfully keeps everyone in the loop.

Cons: Connectivity on the mobile is an area for improvement but other than that, i love using this everyday.

Capterra-loader

Easy to use. Very clever bots and integrations

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Feed works great. It pulls everything you need into one space. The messaging side of Blink works very well. Instant messaging, teams, spaces - very easy to use.

Cons: Offline working would be nice, but these days everyone is online for the majority of their workday, so just a minor nice to have.

Overall: It puts everything in one place and is very easy to use.

Excellent app to communicate with project teams

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent app to communicate with different project teams.
Can integrate with other software through Bots. We can post reports from our back office system to specific project groups on Blink using the API.
First class customer service. The Blink support team are always there to help me with API integration.
New features added regularly.

Cons: Rarely have any issues but the support team are always there to help me out with the API integrations.

Makes work more productive

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Able to chat to people quickly and easily without disrupting them. More efficient than emails and less formal. Promotes a more friendly environment in the workplace. I like the tea round and gifs! Also like that you can share attachments and images.

Cons: Sometimes inappropriate gifs (racist, sexual content etc) I also don't like that it tracks your usage but does not make that clear from the outset and doesn't appear to have an option to switch that off. In general I am not clear on what information others can see about my messages and activity so I would like more clarity on that.

A refreshing and easy way to work and communicate with my team, colleagues and business contacts!

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Much more modern and intuitive than the other tools I use at work. I like how it doesn't confine, I'm able to integrate it with day to day work flows and interact fluidly with those both in and outside my organisation. Professional, modern, fun and effective.

Cons: I use the app so much I greedily want more integrations so I can use it across even more workflows.

Blink systems have enabled our team to be better connected and significantly more communicative

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, personalization, cross-platform/device support, encryption and the support we've received from the Blink team

Cons: None yet. I can't believe more people aren't using it - it's a tool we've really come to rely on. We have a team spread all over the country and this keeps us all connected

Extremely user-friendly interface!

Mar 20, 2018
5/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use and is a very effective way of communicating with the wider office team, tracking various projects.

Cons: Some staff and freelancers still try to communicate through email or WhatsApp; it would be beneficial if more organisations were on Blink

Awesome user experience. It is the best software of its kind to really link teams together.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like how you are able to use Blink across different devices with such an easy-to-use interface, whilst also being able to share complex files and information. It is so simple to stay in touch with my whole team and really keep on top of the latest project updates.

Overall: Everyone worldwide doesn't yet use Blink ! I am sure everyone who tries this software will be converted and it will completely simplify their way of working - as it has done mine.

Building a digital workplace can be scary but Blink is brilliant and covers all bases.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It really is a central hub for all our employees to access. It makes sharing information so easy. Internal Comms was always time-consuming but now we use the feed to share information to anywhere in the world.

Cons: There isn't really a negative since it can help your business access information and can't wait for the next step in advancement.

Great way to communicate quickly with my team with minimal hassle

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simple platform that Blink creates means I can focus on what's really important rather than being slowed down.

Cons: I think that an introductory setup guide could play when first installing the app to get people going as soon as Blink is installed.

Overall: quick and easy communication