--- title: "Blink Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Blink the right Employee Engagement solution for you? Explore 133 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/173179/Blink/reviews/" page_type: "reviews" language: "en" --- Blink 4.7 (133) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of Blink Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews KM Karen M Managing EditorPublishing, 2 - 10 employeesUsed the software for: More than 2 years. “Blink has assisted me to build better internal communication, particularly in communicating quick updates and documents with editors who do not necessarily have desks.“ December 26, 2025 ES Elizabeth S OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “It has very limited feature depth, and it is not very strong on productivity integrations, like collaboration tools“ November 18, 2025 KM Karen M Managing EditorPublishing, 2 - 10 employeesUsed the software for: More than 2 years. “I prefer a single update and the knowledge that all the people will be aware of it and this is very handy when there is a deadline or policy modification that requires quick exposure.“ December 26, 2025 NA Nava A Assistant ManagerCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “The Hub doesn’t always let you create proper pages or organize docs as well as one might want“ September 15, 2025 NA Nava A Assistant ManagerCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “Hub is useful for storing documents, policies, links so everyone can access what they need.“ September 15, 2025 JH Julien H Qualification ManagerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “so I'm not free to use all capabilities of Blink. If I join files in a discussion, I can't arrange them, so theorically we have to create one different chat for each subject, but to search a chat from people name, I have always to click on "see all chats", so use the mouse, that is break the user experience from my point of view.“ August 27, 2021 PT Phong T HR Business PartnerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “As an Admin user, I also enjoy the back-end of Blink to see how engaged the workforce are with the app and posts.“ January 26, 2026 JB Jacqui B Regional AdministratorHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “A bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid. “ August 27, 2021 ## Showing most helpful reviews Showing 1-25 of 133 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Courtney W. Social Media Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "BLINK IS AMAZING!" June 17, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] is great! I think our company can do more, but Blink has done their part and is always offering the resources needed to be successful. Pros I love how easy it is to use! I can schedule my posts in the future and allow users to see all of the information they need in one place. Cons Although the software is easy to use, it can be hard to remember all it has to offer. I recently saw that you can view user profiles. Maybe if the name wasn't black and made it seem like you could click on it there would be more engagement. Also, if someone posts to the feed it would be cool to see what they have posted on the feed also in their profile! If would also be cool if we could filter by top posts, or most likes, or #'s. Reason for choosing Blink I don't think we had taken any other products into consideration. Blink was a great option for us at a great price! Review Source Response from Blink August 31, 2021 Hello Courtney, it is great to hear that you have had a positive experience with Blink! Your suggestions for interactive usernames, feed post histories on profiles, and a new feed filter have been passed to our Product Development Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration JH Julien H. Qualification Manager Computer Software Used the software for: 2+ years ### "Good for company communication, not finished for instant messaging and daily usage" August 27, 2021 4.0 If I have to describe Blink about our usage in Kuba, it is a, instant messaging application with feed. Really, if our directors didn't force us to use it, I think we would use google Hangout instead, for a better integration, search, with the reste of google suite. Pros I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling. Cons \- Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?) - I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that) - When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up arrow, like in softwares like discord, that is very simplest to edit. - For integration with a tool, I need administrator to allow me to do something (i.e jira) so I'm not free to use all capabilities of Blink. - If I join files in a discussion, I can't arrange them, so theorically we have to create one different chat for each subject, but to search a chat from people name, I have always to click on "see all chats", so use the mouse, that is break the user experience from my point of view. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Our director decision, and disabling Hangout to force us to use Blink, even if hangout is included in google suite, so less expensive. Review Source Response from Blink September 10, 2021 Thank you for your feedback Julien! We are glad that you enjoy the Feed feature and that Blink has created a community feeling in your organisation. Your feature request to mark a discussion as "unread" is currently under review, and we plan to release it in a future update. All of your feature requests have been passed to the Product Team to review. Our Product Portal is a great way to get further feature requests directly into the hands of our Product Team here: https://portal.joinblink.com/tabs/2-under-consideration VR Verified Reviewer YouTube Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Fine for communications, lacking in other features" July 1, 2019 3.0 More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing! Pros Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well. Cons Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments. Review Source Response from Blink July 3, 2019 Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing (hello@joinblink.com). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon! Thanks again, The Blink Team AT Adrian T. Head of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Collaborative tool " August 26, 2021 5.0 i enjoy using Blink, this is a great tool and has come into its own through the recent Pandemic for sharing information etc with each other and reporting on a live and ever changing daily position. Pros the home feed page for seeing and sharing what is going on in and around the business. Cons The initial phase I struggled to search for specific items referred to, and sharing that with others in the business. Switched from [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) it was a more appealing and collaborative product for us. Review Source Response from Blink September 10, 2021 Hi Adrian, thank you so much for taking the time to write us a review. It's great to hear that key features like the Feed are helping your business stay connected. We are sorry to hear that finding specific items to share was difficult. Your feedback has been given to the Product Team to review. If there are any additional features you would like to see on Blink, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration LM Lydia M. Senior Graphic Designer Environmental Services Used the software for: 6-12 months ### "A great Intranet for the whole company" August 23, 2022 5.0 This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote. Pros The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something. Cons I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Didn't have the social/intranet aspect that Blink has. Review Source NW Nathan W. Performance & Development Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Perfect solution for remote workforce" June 17, 2021 5.0 Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships Pros The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great Cons Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions. Switched from [Interact](https://www.capterra.com/p/133947/Interact-Intranet/) Previous product wasn't suitable for a business where most employees are remote. We needed a simple, agile solution which Blink provided Review Source Response from Blink August 31, 2021 Thank you for your review Nathan! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, and it is really valuable to know how intuitive your workforce has found Blink to use. AC Allie C. Human Resources Generalist Hospital & Health Care Used the software for: 2+ years ### "We love Blink!" March 12, 2024 5.0 I have had a wonderful overall experience with Blink and would definitely recommend this product to others. Pros The ease of communication with the team. Cons I don't have anything bad to say about Blink. Alternatives considered [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Reason for choosing Blink Ring Central shut down our phone system for 2 months. Switched from [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Communication is much better on Blink for Staff and Caregivers. Review Source SL Sarah L. HR Generalist Hospital & Health Care Used the software for: Less than 6 months ### "Excellent! Zero Complaints!" June 11, 2020 5.0 Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications. Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs. Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale. Pros \- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC Cons When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Troop Messenger](https://www.capterra.com/p/173037/Troop-Messenger/)[Trello](https://www.capterra.com/p/211559/Trello/)[Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Blink ease of use, cost, no association with Facebook, ability to personalize/customize Review Source KB Katherine B. Director Construction Used the software for: Less than 6 months ### "Alternative Intranet" May 20, 2019 4.0 We're still playing around with the features but so far after less than a month we are happy with what we are working with. Pros \- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint. - if you are IT savvy and know how to build microapps feature will draw your attention. - Can download on android and iOS devices - Has a desktop app for windows and iOS devices Cons \- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Blink \- Cost - No clutter - Simply and easy to setup and run with Review Source AB Alicia B. Student Registration Logistics Coordinator Hospitality Used the software for: 1-2 years ### "Safety and Reassurance " March 27, 2025 5.0 The Blink app, software and cameras help keep our family feel safe and vigilant. Pros I really like how accessible the Blink. app is and the software they use. Cons Honestly, anything that I didn't seem like to like such as notifications, I was able to turn off. Review Source KL Karen L. Owner Hospitality Used the software for: Less than 6 months ### "great for employee engagement" February 25, 2025 5.0 Very good employee engagement tool. Mobile-first Pros Easy to use and meets my needs. short learning curve Cons Can be a bit overwhelming at first and required nurturing a behaviour change with employees Review Source AJ Abby J. Admin Business Supplies and Equipment Used the software for: 1-2 years ### "We love Blink" November 10, 2024 5.0 I highly recommend Blink to anyone who is on the fence! Pros The security that Blink provides is unmatched Cons Sometimes it takes a little long to load Review Source DL Danielle L. Office Assistant Apparel & Fashion Used the software for: Less than 6 months ### "Easy to use" November 22, 2024 5.0 Pros The ease of the product set up and daily usage. Cons No major cons with the program. It did have a slight learning curve but once a good understanding is gained it’s perfect. Review Source lL luke L. Information and Policy Co-Ordinator Hospital & Health Care Used the software for: 6-12 months ### "Blinks Power!" August 26, 2021 5.0 Fantastic! We can track engagement, push notifications to staff which are of high importance. Connect and communicate with services directly through a friendly communication tool, which is Blink! Pros The ability to communicate, connect, engage and share content is as simple as possible using Blink! We love the engagement we get from staff through likes, comments and acknowledgements which are vital to to us. Cons Three file maximum upload to posts can be a nightmare when we are doing big campaigns to staff especially around COVID since we are a health care company. Additionally, the 250mb max upload is again a hurdle due to us having to upload various videos which we have to upload via youtube and link it through due to size restrictions. Review Source Response from Blink September 10, 2021 Thank you for taking the time to leave us a review, Luke! It is great to hear that you find Blink easy to use, have high staff engagement and connect with your employees. We always aim to improve Blink and greatly appreciate your feedback on upload restrictions. Your requests have been given to the Product Team to review. If there is anything that you would like to add, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration NT NhaVinh T. Salesforce Project Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Useful App and Resource for Corporate Communications" June 24, 2021 4.0 My overall experience so far, has been positive. Pros I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other. Cons I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us. Review Source Response from Blink August 31, 2021 Hi NhaVinh, thank you for your review. We are glad to hear that your overall experience with Blink has been positive. The Blink Chat feature is fully functional and many of our customers use it to completely replace Slack or other chat software. If there is a feature missing that you would like to see on Blink, we encourage you to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration GC Graham C. Assistant Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Must have for staff communication" June 17, 2021 5.0 Pros Makes to passage of information across large amounts of staff seamless and easy. Cons Only issue I have is not being able to do admin on a mobile. Review Source Response from Blink August 31, 2021 Hi Graham, thank you for your positive review. It is great to learn how Blink has enabled communication to your staff. We have passed your request for mobile administration capabilities to the Product Development Team. If you have a spare moment, it would be helpful to know which parts of Blink Admin would be of most use to you "on the go" through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration DW David W. Technology Director Real Estate Used the software for: 1-2 years ### "Great Application, Greater Company" June 23, 2021 5.0 The company is amazing to work with! They hear you and work hard to make their product the best it can be Pros This app makes other apps like slack look like a joke. It channels, feeds, documents, integrations. So much more for less. Cons On occasion we have to refresh the app. Not the end of the world by any means and I feel confident they'll work through random bugs! Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Cost, Efficiency Review Source Response from Blink August 31, 2021 Thank you for taking the time to leave a review, David. We appreciate your positive review and learning about your experience with Blink. Our Product Development Team is always working on improving the app, and your feedback is highly valuable to us. If you every experience any bugs or issues, please do not hesitate to reach out to us at support@joinblink.com to help resolve the issue. AS Anup S. Finance Manager Retail Used the software for: 1-2 years ### "Excellent software" August 20, 2021 5.0 Live News and posts from all the depots in one place :) Pros We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :) Cons There is nothing to dislike about Blink :) Review Source Response from Blink September 2, 2021 Thank you for taking the time to leave a review, Anup! We appreciate learning how Blink has bolstered communication across your depots. BG Beth G. Senior Payroll Administrator Retail Used the software for: 1-2 years ### "Crucial for Day to Day communication" August 26, 2021 4.0 Blink lets us have everything in one place so that colleagues don't need to remember multiple passwords to access things such as their self service portal or timesheets. Pros Since working from home Blink has been invaluable to our team as it allows us to communicate throughout the work day as if we were in the office. Cons Sometimes news feed is hard to filter and important information can sometimes be missed Review Source Response from Blink September 10, 2021 Hi Beth, thank you for your review. We appreciate learning how Blink has helped your team work remotely and support internal communication. We can confirm that your feedback on the Feed and filters has been passed to the Product Team. Please do let us know if you have more feature requests through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration EM Emma M. Head of HR And Recruitment Human Resources Used the software for: 6-12 months ### "Excellent product for a large Workforce" August 26, 2021 5.0 Excellent experience so far and a great communication tool for the workforce. Pros It's easy to use and performs like other popular private social media sites. Cons There is nothing i don't like at the moment Review Source Response from Blink September 10, 2021 Hi Emma, thanks for leaving a review. It is good to know how Blink's interface is intuitive and easy for our users to navigate. We are always looking for insights on our customer's experience, and we are happy to hear that everything is going well. FK Frederic K. Solution Manager Information Technology and Services Used the software for: 1-2 years ### "WIll be improved" August 26, 2021 4.0 It is more secure then gmeet. but less integrated with mail, agendas Pros I like the very easy way to create a new channel with colleagues. Always ontop on one screen (an APP) Cons lack of integration with gtools suite (email/agenda) in both direction. Review Source Response from Blink September 2, 2021 Hi Frederic, thank you for leaving us a review! We are glad to know that Blink is facilitating communication with your colleagues. I have passed your integration suggestions to the Product Team. If there are more feature requests you would like to make, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration JD Julia D. Nutmeg supervisor Retail Used the software for: 2+ years ### "Work based info " August 27, 2021 5.0 Pros All features are great good way to keep in contact Cons None at all love the system as long as there is internet connection Review Source Response from Blink September 10, 2021 Hello Julia, thanks for your review! We are happy to hear that you are having a positive experience with Blink. DD Dane D. Deputy Director Information Technology and Services Used the software for: 1-2 years ### "Blink is a great tool for communication" June 28, 2021 5.0 Very positive way to share data across the company. Pros I like that the data included keeps the entire company aware of things that are going on. Cons Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop. Review Source Response from Blink August 31, 2021 Thank you, Dane, for leaving Blink a review. It is great to know that Blink is supporting your internal communications. We appreciate your feedback on notifications and have passed your suggestion to the Product Team. If there are any other features you would like to see on Blink, please let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration KS Kieran S. Assistant Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Makes life a whole lot easier" August 26, 2021 5.0 Pros Changed the way I work, makes keeping up with colleagues so much easier. Great features to get a message out quick. Cons Never come across anything which is missing Review Source Response from Blink September 10, 2021 Hi Kieran, thanks for giving us a review. We appreciate learning how Blink has changed the way you work. We are always looking for insight on our customer's experience, so it is really valuable to know that Blink is enabling fast and easy internal communication. JG Jake G. Assistant Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Useful for the organisation" June 16, 2021 4.0 Pros Easy communication between colleagues and easy to keep up to date with what the business is doing. Cons Takes a bit of time customising it to suit and link with the business. Additional ideas and features takes time. Review Source Response from Blink August 31, 2021 Hi Jake, thank you for your review! It is great to hear that Blink is facilitating your internal communications. We are working on several features to make it easier to customise the app and organise your information. If you have any ideas or features that you would like to see, please let us know on our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.