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Resilio Sync

Reviews of Resilio Sync

4.4 (39)
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Pros

  • I enjoy that I can share folders located anywhere on my PC. The backup "archive" feature is wonderful at ensuring any changes/deletions can be mitigated if unwanted.

  • I only have to set it once and not worry about it later. It syncs up all my files without fail.

  • It's been really excellent. This has made distributing project folders and miscellaneous files seamless between team members.

  • Overall, I'm happy with Resilio, we're a non-profit and it works great to keep files synced between workstations and servers and between our onsite and offsite file servers.

Cons

  • Sometimes there is a lag time between when you drop a media file in the folder, but it usually isn't more than an hour or so.

  • It occasionally gets confused about temporary files (such as those generated by Microsoft Word and SpaceClaim).

  • Insultingly, amazingly, brutally awful. Might as well come with a caveat emptor label.

  • Had a license renewal failure that cost us a day of file transfer with our partner. File permissions don't transfer cleanly.

Showing Most Helpful

Showing 25 of 39 reviews

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Giuseppe C. avatar
Giuseppe C.
IT and Network Security Consultant
E-Learning, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 4, 2019

"Resilio truly feels like the next generation of syncing software."

Overall: We had used the built in Synology cloud sync, but that was starting to get overwhelmed with the size of folders that we wanted to sync. Resilio has no problem with size and will intelligently find the fastest route to send large files. Either via Lan or Wan. Because of how well Resilio functions, we were able to move away from FTP access and Synology cloud sync and start using Resilio for everything.

Pros: That even if the main hub/server goes off line Resilio will intelligently find where the information is stored on client computers and turn those computers into hosts automatically.

Cons: The pricing structure. Having to buy bundles of licenses, rather than being able to buy one at a time.

Michael P.
Graphic Designer
Graphic Design, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 8, 2019

"Personal Cloud Storage Synchronization That Just Works!"

Overall: I have been using Resilo Sync for about 2 years now in order to distribute large files between multiple workstations, and an off-site server. When poor SFTP / SCP speeds, and a lack of automation began to hamper productivity I chose Reslio Sync as a replacement for manual file transfers and now experience fantastic transfer speeds compared to SFTP/SCP, plus the added benefit of automation! After the initial configuration, I can't say that I've needed to touch Resilio Sync again except to add a new client, but I know great support is available if ever I encounter an issue.

Pros: Automation! Replacement of manual FTP/SCP transfers of large files that were hampered by ISP throttling. Knowing my files are always being synchronized, 24x7x365.

Cons: Absolutely no complaints considering the affordable price for the premium products, and the availability of a generous free trial there is no risk in giving Resilio Sync a shot!

Alternatives Considered: Pydio and Unison
Reasons for Choosing Resilio Sync: The generous free trial, and the affordable perpetual licenses made Resilio Sync a no-brainier!
Reasons for Switching to Resilio Sync: Lack of automation, poor transfer speeds over SFTP and SCP protocols.
Richard L.
Managing Director
Media Production, 1-10 employees
Used the software for: 1-2 years
Overall Rating
2.0
Ease of Use
3.0
Customer Service
2.0
Features
2.0
Value for Money
3.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
August 14, 2024

"Resilio Review"

Overall: We were dissapointed with it was not the option we decided to base our remote work on

Pros: It did allow for remote collaboration for our projects

Cons: The syncing was very cumbersome and slow and was not utilising our full bandwidth

Alternatives Considered: LucidLink
Reasons for Choosing Resilio Sync: We didnt. We left resilio to go to Lucid Link
Natalie D. avatar
Natalie D.
Manager
Non-Profit Organization Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 13, 2019

"Perfect for Podcasters with Big Media Files!"

Overall: Resilio is one of the best subscriptions we have as a team. It is highly recommended if you work with large files that are difficult to email or send otherwise.

Pros: The best part of this software is that it is relatively inexpensive and it allows you to simply drop large media files in to an integrated folder on your desktop. Our team uses this to share large media files because we cannot send them via email or another software. I think it is much better than dropbox because you don't have to log in or worry about the storage size.

Cons: Sometimes there is a lag time between when you drop a media file in the folder, but it usually isn't more than an hour or so.

Switched From: Dropbox Business
Reasons for Switching to Resilio Sync: Dropbox was becoming a real hassle trying to handle the storage space.
Colin C. avatar
Colin C.
Principal
Civil Engineering, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 27, 2018

"Small Business Syncing Between Offices - Great for Sharing Files and Disaster Recovery"

Overall: Overall experience has been good at having multiple office locations keep files shared/sync simply and easily. It has not been completely hands off and I discovered I needed to upgrade memory on NAS devices as Resilio does consume a fair bit of memory and the NAS would kill the Resilio service if memory or CPU useage becomes too high, but through experience and understanding limitations of hardware and software I find it is now highly reliable and I have peace of mind that all peer locations have an update to date version of all work files.

Pros: Runs on NAS and easy to add/share folders for syncing, so running common NAS in multiple offices the common UI/interaction has allowed for quick setup of folders to sync/share

Cons: Would like some better management or dashboard to monitor if peers go off-line or sync status, maybe some easier ability to add folders to ignore list versus having to edit a text file. A right click and re-index function would be useful as had a couple peers say they were synced, or a right click and re-start would be helpful. Would be helpful if there was some ability to lock out people accessing files from other nodes or warn them that someone else has the file open and as such changes can be lost.

Verified Reviewer
Office Assistant
Security and Investigations, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 2, 2019

"Excellent if security is your priority; learning curve inevitable for some."

Overall: Our experience with Resilio Sync has been positive, due to the overall security of our information, since we are in an industry where this factor is paramount. There have been some hiccups in introducing the system to others we work with, but the pros outweigh the cons for us. There are enough features to mitigate an error any user may makes when sharing company files and projects.

Pros: Love that my information is secure and not stored on servers in unknown locations. I enjoy that I can share folders located anywhere on my PC. The backup "archive" feature is wonderful at ensuring any changes/deletions can be mitigated if unwanted.

Cons: Some challenges when sharing folders with multiple people; occasionally I have to recreate a folder in order for all to be able to view/connect with it, which is problematic when users are located in a variety of locations and most are new to the program. There is some learning curve for some users to understand that the files are not being kept in a 3rd party location, such as file sharing programs where you can view the files online, because they are being stored by the company offering the service.

Verified Reviewer
Chief Technology Officer
Aviation & Aerospace, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
January 7, 2019

"Great Product if not a little pricey"

Pros: Resilio Sync is simple to set up and just works. I love that I can quickly share a folder with anyone and all of it is kept in sync without having to be centrally stored on a cloud server. Perhaps my favorite part is that it doesn't take over all of the network bandwidth. When other services or downloads need the speed, Resilio naturally throttles back to allow other applications to function and then resumes at faster speed when it can!

Cons: There isn't much to not like. While I do sometimes feel that it's a little pricey, I get good value for my money which is why I keep paying!

Verified Reviewer
Electrical Engineer
Mechanical or Industrial Engineering, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 18, 2018

"Easy to use and "

Overall: It's been really excellent. This has made distributing project folders and miscellaneous files seamless between team members.

Pros: Very easy to use. Download speeds between sites (each with many computers) are faster than one would expect, and LAN synchronization is basically instantaneous.

Cons: It occasionally gets confused about temporary files (such as those generated by Microsoft Word and SpaceClaim). Resilio will try (and fail) to synchronize them, and some computers will end up thinking they're missing files from the share. It's a pretty minor issue, as no real data files are missing, but at a glance in the status window the share can look incomplete.

Verified Reviewer
Partner
Legal Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 17, 2018

"Almost a game changer"

Overall: Very good for limited use situations

Pros: Ease of licensing. Performance. it really works great, and if I were not concerned about some of the dangerous caveats, I would switch our organization from Dropbox.

Cons: The fact that there is no read only mode that prevents people from deleting files globally is a deal-breaker. Also, the fact that someone can come back online and their time stamp being different can cause an overwrite of newer files, is the other deal-breaker. We can only use it very selectively because of these too big risks. If and when these issues become resolvedd, we would expand our usage significantly

Tim F. avatar
Tim F.
Systems Engineer
Design, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 7, 2018

"Sync is an excellent way to synchronize data securely across machines."

Pros: I used to be a heavy Dropbox user but have migrated to Resilio Sync for all of my data sync needs. The product is much more secure and does not quietly change your data without notice. It also truly works in a cross-platform setup and can optionally save files that are deleted or replaced by a remote node.

Cons: Sync requires a little bit of planning and work to set up effectively. The administration is typically done in the browser which may not be to everyone's taste. File system overlays would be nice to have.

Jake M.
CEO
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
1.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 17, 2018

"GREAT product, TERRIBLE support"

Overall: Despite the total excrescence that is their support, the product is actually so good that we use it anyway. Just make sure that you have plenty of RAM, whatever you think you need, double it.

Pros: The peer to peer and server to server syncing is fantastic. We use it primarily for syncing servers together for multiple locations. Nearly instantaneous syncing, even with millions of files. Truly best in class performance, as long as you have some fairly beefy hardware.

Cons: The support. Absolutely terrible. Intuit or AT&T levels of bullshit terrible. Insultingly, amazingly, brutally awful. Might as well come with a caveat emptor label. Pretty sure Google Translate is involved, I also suspect infinite monkeys on keyboards.

Vendor Response

By Resilio on October 30, 2018
Dear Jake, We are sorry to hear you've got a negative experience with our Support organization. We are constantly working to improve so hopefully you'll like our support more.
emiliano G. avatar
emiliano G.
Senior programmer analyst
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 12, 2022

"Condividere file e cartelle intere in modo facile"

Overall: Pianamente soddisfatto del prodotto sia per lavoro che per uso personale

Pros: Facile da usare e la tecnologia P2P Peer-To-Peer è perfetta per sincronizzare cartelle con computer e server remoti

Cons: Sicuramente si può migliorare la velocità

Reasons for Switching to Resilio Sync: Facilità d'uso per me e clienti
Aaron V.
Managing Director
Graphic Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 13, 2018

"Sync simplifies our project workflow and offsite backup needs"

Overall: We replaced Adobe Creative Cloud with Sync after our bandwidth was filled when all our LAN machines were trying to upload to Creative Cloud. We use Sync for working on all of our open projects. I was also able to get an offsite backup running using Sync on a NAS which saves me from physically carrying a RAID drive to and from our office every two weeks.

Pros: I like that it just works. Once it's configured it runs without out. My staff uses the Selective Sync quite a bit to only access the project folders they are working on. The Archive has also saved us a few times.

Cons: I think the trickiest part is understanding the Identity and device connection. I switched our Server to my "own" identity and have run all my devices, (phone, work laptop, Drobo, Server Mac) from the same identity for simplicity. Getting the offsite version configured with the Drobo was a bit tricky and customizing the power preferences so Sync doesn't hammer the hard drives was tricky however the support was helpful.

Barbara M.
Owner
Construction, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 20, 2018

"Syncing at it's finest!"

Overall: We appreciate Sync for the fact that we can share files quickly between different physical locations, that we can choose files or folder to share and who to share them with, that we can see the history of the syncing process as well as the progress of a current sync, and the fact that the syncing is seamless (we never have to think about it). It is also a great way to automatically backup files to another computer/device and, again, never have to think about it. We've never had a technical issue either.

Pros: - The ability to share individual files or folders. - Fast file syncing. - Ability to see the progress of the sync. - Multiple ways to invite people to share the files/folders. - It doesn't impede the speed of the computer/internet. - It can be used on multiple devices.

Cons: - Can't really think of any. We've been very pleased.

Verified Reviewer
Engagement Manager / Senior Project Manager
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
2.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
September 13, 2018

"Gets the job done, but limited options"

Overall: Overall, works very well for our purposes (transferring files over iffy/slow Internet connections to our China partner, where others timed out or were blocked by the Great Firewall). Had a license renewal failure that cost us a day of file transfer with our partner. File permissions don't transfer cleanly.

Pros: Fairly simple interface (other than licensing). Works over low bandwidth.

Cons: Does not have a rich options for selection or for transfer of attributes.

Vendor Response

By Resilio on October 30, 2018
Hi, The Sync Business is not intended for transferring file permissions, so it applies perms by default (usually, inherited from top level folder on Windows or using UMASK on *nix). Although please contact our support so we can try to find a workaround for you. Alternatively, you can use a Resilio Connect product (which is an enterprise counterpart of Sync) which has files permissions synchronization out-of-the-box.
Bruce J.
Owner
Accounting, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 4, 2019

"Private Cloud Solution"

Overall: As mentioned in the cons section, getting our brain wrapped around how to deploy the solution and address the implications of maintaining files has been our only real challenge. We've had some problems with firewalls in remote locations not allowing us to connect a workstation into the Resilio peer-to-peer network, but this is not the fault of the software but the challenges of dealing with end-user supported remote networks (who do not understand the significance of their choices of firewall settings nor their ability to accommodate our use case).

Pros: Ability to share files among workstations without worrying about data being placed in the hands of a third party

Cons: When more than 2 workstations are involved, the implications of file management between all of these machines can be a significant issue. Resilio provides a great solution, but managing the consequences of using this solution AND having a local file server needs better use case examples to think through how best to deploy the solution.

Dick S.
COO
Insurance, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
2.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 8, 2019

"Successful Synching"

Overall: We are synching data from people at various geographic locations. And once correctly setup it does the job very well, with data being synched correctly and in a timely fashion. What more could you ask for?

Pros: It does the job right. It does the job in a timely fashion.

Cons: Its fiddly to setup. The addition of the license is a pain.

Chris W.
Solutions Engineer
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 18, 2018

"Great option but not without it's hiccups"

Overall: Have used it for work with large clients and that's when I see the problems. However I'm using it at home as well and it works perfectly.

Pros: The setup is easy and when it works it works really well.

Cons: It's a bit temperamental working when it comes to large amounts of data.

Natalie D. avatar
Natalie D.
Manager
Non-Profit Organization Management, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 9, 2019

"Great For Sharing Media"

Overall: It has been excellent. We haven't had any issues and we share large media files with eachother 3 times a week for podcasts. It also has a significant amount of storage room.

Pros: Our team uses this software to share bigger audio files with eachother. It is similar to dropbox in the sense that it is like a shared folder for large files.

Cons: We have not had any problems with the software over the last 10 months. It is very easy to drag and drop media content and it can be shared amongst multiple computers. It may take a little time to load the content, but other than that a great product!

Marcel B.
CTO
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 19, 2018

"Resilio"

Overall: Resilio always works and reliable shared our documents.

Pros: It is fast and always works. No central cloud required. Can function behind firewalls without problem.

Cons: On Linux, user/ownership management is a hassle.

Jake C.
Owner
Non-Profit Organization Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 13, 2018

"A solid product - great for site-to-site replication"

Overall: Overall, I'm happy with Resilio, we're a non-profit and it works great to keep files synced between workstations and servers and between our onsite and offsite file servers.

Pros: Once this software is running, it works great with little intervention. Features are strong and we're able to control where data is syncing pretty easily.

Cons: There isn't a lot of easy to read diagnostic information. I ended up finding log files and reading through them to know what was going on, without a good read out inside the application.

Jeff C. avatar
Jeff C.
Consultant
Legal Services, Self-employed
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 28, 2018

"Resilio Sync is Awesom"

Overall: Overall positive. I love the speed and how transparent it works after getting it set up. Definitely worth the effort to get it setup as long as you have decent backup (as you should) to deal with the absence of versions.

Pros: Very fast, reliable, trouble free after getting it setup.

Cons: No file version history (as there is no cloud storage) but it would be a nice feature to add, perhaps keeping them on local hard drives, USB drive or network drive; An awkward/confusing process to a share a folder; Licensing also was confusing

Amit G. avatar
Amit G.
Founder
Photography, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 19, 2021

"Could not work without this app"

Overall: We use this app to sync data between multiple computers, both windows and mac systems. the app works offline and allows this to be done while on a local network (no internet) which is perfect for our needs

Pros: This is hands down the best program/app of its kind. The ability to share and sync data between different computers regardless of OS is brilliant

Cons: Absolutely nothing I can think of, It is very easy to use and even teaching our team how to sync is very straight forward

CM B.
Associate
E-Learning, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 18, 2018

"Good tool"

Pros: Once the base settings are done, it runs smoothly.

Cons: Sharing links is a bit complicated at first.

Verified Reviewer
President
Biotechnology, 1-10 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
2.0
Customer Service
1.0
Features
4.0
Value for Money
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
December 28, 2018

"maybe good for developers"

Overall: Synchronizing files and data.

Pros: Generally this software works to sync our server to our individual computers but we've had a myriad of challenges getting it to work. It's not intuitive for a 'non-computer geek.'

Cons: It's hard to use. The GUI is really not intuitive.

Vendor Response

By Resilio on January 28, 2019
Thanks for sharing your feedback. Please let us know what were your challenges and what can be improved in customer support service so we can improve. Resilio Team.