# Cumulus Retail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cumulus Retail Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more.

Source: https://www.capterra.com/p/173200/Cumulus-Retail

---

# 

 Cumulus Retail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cumulus Retail

## What is Cumulus Retail?

Cumulus Retail offers a simple solution with the power to scale. We know how many hats business owners wear each day and created a POS and eCommerce that simply works well and works right, while enabling a competitive advantage through online marketing services and integrations. In a single system, Cumulus provides everything you need to expand beyond your physical storefront and move into the online world. With hands-on technical support, Cumulus lets you focus on growing your business.

## What is Cumulus Retail used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

88%

Neutral

0%

Negative

12%

Starting price

$125

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cumulus Retail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.camcommerce.com&name=Cumulus Retail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cumulus Retail

4.4 (25)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$125

Per Feature, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (25)

Ease Of Use

3.8 (711)

Value For Money

4.3 (22)

Value For Money

3.6 (664)

Customer Service

4.5 (24)

Customer Service

3.6 (686)

## Cumulus Retail alternatives

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/173200/Cumulus-Retail/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Sales Reports

4.9 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

For Retail

4.4 (7)

114.29% of 7 reviewers that rated this feature as important or highly important

For Retail Stores

Point of Sale (POS)

4.7 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Retail Inventory Management

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

eCommerce Management

4.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Inventory Management

4.2 (5)

120.00% of 5 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Cumulus Retail 89 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Create and manage digital catalog of products/services with their details, specifications, and price

Track employees' arrival and departure timings for payroll purposes

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

For Retail Stores

Form predictions based on past and present data/trends

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Accept and process financial transactions for gift shops

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Facilitate the process of ordering and the mail delivery of products

Database of members to track personal information of individuals and families

Provides intelligence to make the right inventory purchasing decisions.

Access the system via a mobile application

Manage and handle various international currencies

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Manage the end-to-end production process for manufacturing operations

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

See what items have been returned

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.4 (25)

4.4

Based on 25 reviews

## Pricing

Value for money

4.3 (22)

Basic

$125.00

Per Feature,Per Month

Value for money

4.3 (22)

4.3

Based on 22 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (24)

4.5

Based on 24 reviews

## User reviews

Overall rating

4.4

Based on 25 reviews

Filter by rating

5(19)

4(3)

3(0)

2(0)

1(3)

Mentioned topic

Sorted by most recent

CH

Clint H.

Owner

Sporting Goods

### "Celerant is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

Celerant has been a great company to work with. They have tools that allow you to truly scale your business and team members such as \[sensitive content hidden\] who make sure they take the time to understand your business, goals, and how they can align with you to help you grow. I can honestly say, the creation of the Account Executive position was a game-changer in my relationship with Celerant. I'm going another direction for now, but not because I have anything at all bad to say about their company, I simply have another business that is taking off that requires more and more of my attention. When I come back to the firearms industry in full swing and am ready to scale, it will ABSOLUTELY be with Celerant!

Pros

The ability to link ALL of my distributors to my web page and the ease of making changes. I like to keep a fresh look so the website does not get stagnant.

Cons

Setup process was lengthy but I was being critical because I had a specific look in mind for my website.

Alternatives considered

[AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)

Reasons for choosing Cumulus Retail

I was able to add all of my distributors to the website.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Debra C.

Owner

Retail

### "It’s rare to encounter someone who not only introduces themselves with such professionalism"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2025

Bobby’s communication is thoughtful and informative, and his approach has been both patient and solution-oriented. He consistently goes above and beyond to ensure we’re making the most of the platform. It’s rare to encounter someone who not only introduces themselves with such professionalism, but continues to follow through with exceptional service and genuine care. We’re truly grateful for his support.

Pros

We’ve received nothing but incredible support from Bobby Raczkowski. From the very first moment he reached out to introduce himself, he’s gone above and beyond to help us catch up and feel confident with the platform.

Cons

The interface isn’t always intuitive, and certain processes—like reporting or managing complex inventory—can be more time-consuming than expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZC

Zayra C.

Associate

Retail

### "We’ve received nothing but incredible support from Bobby Raczkowski."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2025

I highly recommend Bobby to anyone seeking not just a skilled professional, but a trustworthy, grounded, and forward-thinking partner. Working with him is not only productive—it’s a pleasure.

Pros

Working with Bobby Raczkowski has been nothing short of exceptional. His professionalism, creativity, and attention to detail truly set him apart. Bobby brings a unique blend of technical expertise and genuine care to everything he does—whether he’s collaborating on a project, offering guidance, or troubleshooting a complex issue, he always delivers with clarity and confidence.

Cons

some customizations require more back-end support than we’d prefer, limiting flexibility without assistance from the support team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RJ

ron j.

manager

Retail

### "BEWARE Celerant POS - Cumulus"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 8, 2025

Poor, very poor - negative stars BEWARE of Celerant Point of Sale! We've been using Celerant POS for about 2 years.

Pros

pos can handle more than 1 location That is basically the only pro about the Celerant - Cumulus POS software

Cons

The software is old technology. It takes 10 minutes for the software to boot up. You must use astericks to search for items. The software freezes up frequently. They lock you into a multi-year contract. It takes many hours of training before you are able to start using the program. It is cumbersome to add inventory to the database. We were using Quickbooks POS for about 20 years prior. QB POS wasn't perfect, but much better and easier to use than Celerant - Cumulus software. There hasn't been any updates or improvements during the 2 years we've used the POS software. We are stuck in our expensive contract - they won't let us out!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OW

Oksana W.

Owner

Retail

### "I'm in business because of \[sensitive content hidden\] & Cumulus!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2025

I'm a novice to retail industry, but have an extensive experience in implementing various software solutions in an energy industry and environmental compliance world.

Pros

The training personnel at Celerant are outstanding! My implementation trainer (\[sensitive content hidden\]) is the most patient and diligent professional I've ever met. Since I never worked in retail and now I'm running a retail store of my own, I've benefited overwhelmingly from \[sensitive content hidden\]s Cumulus systems' expertise and her knowledge of retail in general. I admire her responsiveness and patience throughout the whole process of going live and still being there for me after the go-live date. I highly attribute to her my successful launch! And a huge plus for the software's ability to integrate with my suppliers. Absolutely essential feature for small businesses where one person wears many "hats". And love the Knowledge Base(?) feature in the back-office - a life saver!

Cons

The software itself could use a bit of 21st century facelift - the Backoffice navigation tree and its branches are not as user-friendly as one may desire. It takes a lot of clicks from getting a product into the system to printing a price tag (too many clicks in my opinion). Also Cumulus doesn't allow for a self-setup of labels/tags (choosing fields to print, margin sizes, paper/label sizing) - a bit unhappy about that. Another one is pre-set Dashboard, there isn't much available in terms of customizing the view. In these days of "widgets" and building personalized dashboards, seems like it shouldn't be an issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 30, 2025

Thanks so much for the feedback! Its great to hear how helpful our implementation team has been for your business. Also- regarding our software UI, we are preparing and starting to plan to give our POS and system overall a but of a 'facelift' and redesign. So you will start seeing some nice changes in the coming month and year! :-)

CB

Clayton B.

Owner

Retail

### "A Must Have System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2024

This experience was way better than what I was expecting. There is a lot of information to learn, but if I can do it in a week, anybody can do it! \[sensitive content hidden\] is the best! He explained everything thoroughly and was there to assist anytime I needed it.

Pros

Offers all the options you could ever want in a Inventory & POS system.

Cons

Nothing yet, I'll get back to you after I use it for awhile.

Reasons for choosing Cumulus Retail

Made first contact and offered way more options and packages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Traci H.

Inventory Specialist

Sporting Goods

### "Cumulus/Celerant Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 29, 2024

Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers.

Pros

How easy it was to learn to navigate the back office and POS.

Cons

It freezes up and kicks users out at random, causing the user to have to clear the cache, and log back in. All work is lost when that happens. Which can be time consuming if it happens repeatedly.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 1, 2024

Thanks for your review and feedback! It refreshing to see how easy it was for you to learn and navigate. I'll also share your feedback on your system freezing with our support team; that should not be happening and we will get it addressed.

KM

Kat M.

Office Manager

Sporting Goods

### "Cumulus retail review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2024

Very good! No bad experiences throughout the system!

Pros

Fast & easy to use! Efficient in sale tracking and customer management!

Cons

We have no complaints about the platform!

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks no longer offers Point of Sale System!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

joshua w.

managing member

Sporting Goods

### "Smoke and mirrors sales with ghost town support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 25, 2024

Every time you contact customer support its always something cant be done. The entire product is a series of work arounds. Nothing is fluid or easy. The search functionality is beyond broken. I was led to believe that all my old sales data and information from my old system would be ported over no problem, later find out nope cant port sales data. After importing serialized products we realized that many of them were imported with there own individual part number. when I have 5 of an item with 5 serial numbers I now have 5 separate items with 5 separate part numbers. During implementation i was told i could not have my old POS and the new POS installed at the same time. Took weeks to get them to do it and thank god we did. the search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system. the POS sales screen does work surprisingly well as long as you can scan a barcode. after hours product support is of no real help. don't get me wrong the people are always very nice but I don't care about nice. I want results. We were sold on the ability to order directly from Celerant with many of our wholesalers. What we weren't told was that the ordering is only based off of whomever has the most in stock not the best price. This can and will break a business in todays marketplace. this is another instance of we don't care we wont change it.

Pros

The sales pitch was pretty good. easy to close out till and track cash. That's really about it though

Cons

its a toss up between the product and the lack of support.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks discontinued the product and I was led to believe my web store would no longer function with it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Bob C.

owner

Retail

### "Cumulus Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2023

Pros

POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful. Reporting is extensive if you get the report design package. Staff extremely knowledgeable and helpful down the line: sales, implementation, and customer service.

Cons

Just getting familiar with program. I don't have any cons.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

They ended service. No more updates or support.

Alternatives considered

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reasons for choosing Cumulus Retail

I did not want to work from a small tablet at checkout. I could use all of my peripherals. I used Retail Ice for many years.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/173200/Cumulus-Retail/reviews/)

Popular comparisons

[Epos Now vs Cumulus Retail](https://www.capterra.com/compare/152638-173200/Epos-Now-vs-Cumulus-Retail) 

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