--- title: "Cumulus Retail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cumulus Retail Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/173200/Cumulus-Retail/" page_type: "product" language: "en" --- # Cumulus Retail Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cumulus Retail ## What is Cumulus Retail? Cumulus Retail offers a simple solution with the power to scale. We know how many hats business owners wear each day and created a POS and eCommerce that simply works well and works right, while enabling a competitive advantage through online marketing services and integrations. In a single system, Cumulus provides everything you need to expand beyond your physical storefront and move into the online world. With hands-on technical support, Cumulus lets you focus on growing your business. ## What is Cumulus Retail used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 88% Neutral 0% Negative 12% Starting price $125 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cumulus Retail?[Manage this product listing](https://www.g2.com/products/cumulus-retail/claim_requests/new?auto=true) ## Cumulus Retail Overview Updated August 2026 AI summary Cumulus Retail is a cloud-based retail POS system designed for small and midsize businesses seeking to manage sales, inventory, and customer engagement across multiple locations. It offers core features such as barcode scanning, payment processing, and returns tracking, with optional capabilities for loyalty programs and eCommerce management. Users may encounter a less intuitive interface when handling complex inventory or reporting tasks. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cumulus Retail 4.4 (25) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $125 Per Feature, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (25) Ease Of Use 3.8 (728) Value For Money 4.3 (22) Value For Money 3.6 (681) Customer Service 4.5 (24) Customer Service 3.6 (703) ## Cumulus Retail alternatives [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [View all alternatives](https://www.capterra.com/p/173200/Cumulus-Retail/alternatives/) ## FAQs about Cumulus Retail Overview ### Which roles and teams benefit most from Cumulus Retail? Cumulus Retail is most used by retail business owners, general managers, and executives who need centralized oversight of sales, inventory, and store operations. Office managers and inventory specialists benefit from handling stock control, purchasing, and reporting, while front-office staff and associates use it to support daily transactions and customer service. Answer based on 25 reviews Overview ### What company size and industries is Cumulus Retail built for? Cumulus Retail is built for small retailers, with 100% of reviewers from small businesses and Retail leading at 48%. It also serves Sporting Goods at 32% and Apparel & Fashion at 12%, aligning with its focus on helping small to mid-size retailers run both in-store and online operations in one system. Answer based on 25 reviews Features and Usability ### What are the key features of Cumulus Retail? Cumulus Retail offers point of sale, inventory management, and retail inventory management, plus order processing, purchasing and receiving, and returns management. It also includes customer database, loyalty program, gift card management, payment processing, billing and invoicing, real-time reporting, multi-location support, and QuickBooks integration. Integrations ### Which third-party tools and platforms does Cumulus Retail integrate with? Cumulus Retail integrates with 9 third-party platforms, including Adobe Commerce, BigCommerce, Shopify, WooCommerce, PayPal, QuickBooks Online, QuickBooks Online Advanced, Instagram, and Meta for Business. It also connects with FastBound, giving retailers options for eCommerce, payments, accounting, social commerce, and compliance-related workflows. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Cumulus Retail offer? Cumulus Retail provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started. Answer based on 3 reviews Getting Started and Support ### What customer support options does Cumulus Retail offer? Cumulus Retail provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support staff and training help as knowledgeable and friendly, though some say fixes can require back-end help, certain issues take time, and after-hours support is less useful. Answer based on 5 reviews ## Features AI summary Based on 1,708 Retail POS System reviews Capterra data shows that buyers of Retail POS System rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**70%**) - **Credit Card Processing** (**70%**) Cumulus Retail supports all three of the features reviewers rate most highly: **Inventory Tracking**, **Point of Sale (POS)**, and **Credit Card Processing**. Together, these capabilities help businesses keep stock levels accurate, complete transactions quickly at checkout, and process card payments reliably, allowing teams to run day-to-day retail operations more efficiently. Inventory Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Point of Sale (POS) 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Sales Reports 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies For Retail 4.4 (7) 114.29% of 7 reviewers that rated this feature as important or highly important For Retail Stores Retail Inventory Management 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process eCommerce Management 4.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Cumulus Retail 89 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Gift Shop POS: Accept and process financial transactions for gift shops - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Membership Management: Database of members to track personal information of individuals and families - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile App: Access the system via a mobile application - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Production Management: Manage the end-to-end production process for manufacturing operations - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 4.3 (22) Basic $125.00 Per Feature,Per Month Value for money 4.3 (22) 4.3 Based on 22 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (24) 4.5 Based on 24 reviews ## User reviews Overall rating 4.4 Based on 25 reviews Filter by rating 5(19) 4(3) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent CH Clint H. Owner Sporting Goods ### "Celerant is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2025 Celerant has been a great company to work with. They have tools that allow you to truly scale your business and team members such as \[sensitive content hidden\] who make sure they take the time to understand your business, goals, and how they can align with you to help you grow. I can honestly say, the creation of the Account Executive position was a game-changer in my relationship with Celerant. I'm going another direction for now, but not because I have anything at all bad to say about their company, I simply have another business that is taking off that requires more and more of my attention. When I come back to the firearms industry in full swing and am ready to scale, it will ABSOLUTELY be with Celerant! Pros The ability to link ALL of my distributors to my web page and the ease of making changes. I like to keep a fresh look so the website does not get stagnant. Cons Setup process was lengthy but I was being critical because I had a specific look in mind for my website. Alternatives considered [AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/) Reasons for choosing Cumulus Retail I was able to add all of my distributors to the website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Debra C. Owner Retail ### "It’s rare to encounter someone who not only introduces themselves with such professionalism" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2025 Bobby’s communication is thoughtful and informative, and his approach has been both patient and solution-oriented. He consistently goes above and beyond to ensure we’re making the most of the platform. It’s rare to encounter someone who not only introduces themselves with such professionalism, but continues to follow through with exceptional service and genuine care. We’re truly grateful for his support. Pros We’ve received nothing but incredible support from Bobby Raczkowski. From the very first moment he reached out to introduce himself, he’s gone above and beyond to help us catch up and feel confident with the platform. Cons The interface isn’t always intuitive, and certain processes—like reporting or managing complex inventory—can be more time-consuming than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZC Zayra C. Associate Retail ### "We’ve received nothing but incredible support from Bobby Raczkowski." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2025 I highly recommend Bobby to anyone seeking not just a skilled professional, but a trustworthy, grounded, and forward-thinking partner. Working with him is not only productive—it’s a pleasure. Pros Working with Bobby Raczkowski has been nothing short of exceptional. His professionalism, creativity, and attention to detail truly set him apart. Bobby brings a unique blend of technical expertise and genuine care to everything he does—whether he’s collaborating on a project, offering guidance, or troubleshooting a complex issue, he always delivers with clarity and confidence. Cons some customizations require more back-end support than we’d prefer, limiting flexibility without assistance from the support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ ron J. manager Retail ### "BEWARE Celerant POS - Cumulus" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 8, 2025 Poor, very poor - negative stars BEWARE of Celerant Point of Sale! We've been using Celerant POS for about 2 years. Pros pos can handle more than 1 location That is basically the only pro about the Celerant - Cumulus POS software Cons The software is old technology. It takes 10 minutes for the software to boot up. You must use astericks to search for items. The software freezes up frequently. They lock you into a multi-year contract. It takes many hours of training before you are able to start using the program. It is cumbersome to add inventory to the database. We were using Quickbooks POS for about 20 years prior. QB POS wasn't perfect, but much better and easier to use than Celerant - Cumulus software. There hasn't been any updates or improvements during the 2 years we've used the POS software. We are stuck in our expensive contract - they won't let us out! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OW Oksana W. Owner Retail ### "I'm in business because of \[sensitive content hidden\] & Cumulus!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2025 I'm a novice to retail industry, but have an extensive experience in implementing various software solutions in an energy industry and environmental compliance world. Pros The training personnel at Celerant are outstanding! My implementation trainer (\[sensitive content hidden\]) is the most patient and diligent professional I've ever met. Since I never worked in retail and now I'm running a retail store of my own, I've benefited overwhelmingly from \[sensitive content hidden\]s Cumulus systems' expertise and her knowledge of retail in general. I admire her responsiveness and patience throughout the whole process of going live and still being there for me after the go-live date. I highly attribute to her my successful launch! And a huge plus for the software's ability to integrate with my suppliers. Absolutely essential feature for small businesses where one person wears many "hats". And love the Knowledge Base(?) feature in the back-office - a life saver! Cons The software itself could use a bit of 21st century facelift - the Backoffice navigation tree and its branches are not as user-friendly as one may desire. It takes a lot of clicks from getting a product into the system to printing a price tag (too many clicks in my opinion). Also Cumulus doesn't allow for a self-setup of labels/tags (choosing fields to print, margin sizes, paper/label sizing) - a bit unhappy about that. Another one is pre-set Dashboard, there isn't much available in terms of customizing the view. In these days of "widgets" and building personalized dashboards, seems like it shouldn't be an issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 30, 2025 Thanks so much for the feedback! Its great to hear how helpful our implementation team has been for your business. Also- regarding our software UI, we are preparing and starting to plan to give our POS and system overall a but of a 'facelift' and redesign. So you will start seeing some nice changes in the coming month and year! :-) CB Clayton B. Owner Retail ### "A Must Have System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2024 This experience was way better than what I was expecting. There is a lot of information to learn, but if I can do it in a week, anybody can do it! \[sensitive content hidden\] is the best! He explained everything thoroughly and was there to assist anytime I needed it. Pros Offers all the options you could ever want in a Inventory & POS system. Cons Nothing yet, I'll get back to you after I use it for awhile. Reasons for choosing Cumulus Retail Made first contact and offered way more options and packages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Traci H. Inventory Specialist Sporting Goods ### "Cumulus/Celerant Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 29, 2024 Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers. Pros How easy it was to learn to navigate the back office and POS. Cons It freezes up and kicks users out at random, causing the user to have to clear the cache, and log back in. All work is lost when that happens. Which can be time consuming if it happens repeatedly. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 1, 2024 Thanks for your review and feedback! It refreshing to see how easy it was for you to learn and navigate. I'll also share your feedback on your system freezing with our support team; that should not be happening and we will get it addressed. KM Kat M. Office Manager Sporting Goods ### "Cumulus retail review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2024 Very good! No bad experiences throughout the system! Pros Fast & easy to use! Efficient in sale tracking and customer management! Cons We have no complaints about the platform! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW joshua W. managing member Sporting Goods ### "Smoke and mirrors sales with ghost town support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 25, 2024 Every time you contact customer support its always something cant be done. The entire product is a series of work arounds. Nothing is fluid or easy. The search functionality is beyond broken. I was led to believe that all my old sales data and information from my old system would be ported over no problem, later find out nope cant port sales data. After importing serialized products we realized that many of them were imported with there own individual part number. when I have 5 of an item with 5 serial numbers I now have 5 separate items with 5 separate part numbers. During implementation i was told i could not have my old POS and the new POS installed at the same time. Took weeks to get them to do it and thank god we did. the search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system. the POS sales screen does work surprisingly well as long as you can scan a barcode. after hours product support is of no real help. don't get me wrong the people are always very nice but I don't care about nice. I want results. We were sold on the ability to order directly from Celerant with many of our wholesalers. What we weren't told was that the ordering is only based off of whomever has the most in stock not the best price. This can and will break a business in todays marketplace. this is another instance of we don't care we wont change it. Pros The sales pitch was pretty good. easy to close out till and track cash. That's really about it though Cons its a toss up between the product and the lack of support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Bob C. owner Retail ### "Cumulus Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 Pros POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful. Reporting is extensive if you get the report design package. Staff extremely knowledgeable and helpful down the line: sales, implementation, and customer service. Cons Just getting familiar with program. I don't have any cons. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing Cumulus Retail I did not want to work from a small tablet at checkout. I could use all of my peripherals. I used Retail Ice for many years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173200/Cumulus-Retail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Epos Now vs Cumulus Retail](https://www.capterra.com/compare/152638-173200/Epos-Now-vs-Cumulus-Retail) [Shopify vs Cumulus Retail](https://www.capterra.com/compare/83891-173200/Shopify-vs-Cumulus-Retail)