BloomReach

Hippo CMS


3 / 5
5 reviews


Average Ratings

5 Reviews

  • 3 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • BloomReach
  • www.bloomreach.com
  • United States

About Hippo CMS

Open-source web content management system for personalized content building, management, and cross-channel delivery.


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Hippo CMS Features

  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Rule Based Publishing
  • Search
  • SEO Management
  • Template Creation
  • Version Control

Hippo CMS Reviews


HIPPO at LIONS

Nov 10, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, and features

Cons: Sometimes difficult to edit changes

Overall: I have been using HIPPO for close to 5 years now and am very pleased with the product. The use and versatility of the software is amazing. I have used many other products in the past but none can compare with HIPPO given the relative low cost of the product, and second to none customer support.

Recommendations to other buyers: Buy it

Vendor Response

by BloomReach on November 11, 2016

Hi Ernie, thanks for your review. If you like, we could schedule a session and go into your challenges regarding editing content. Feel free to reach out sales@onehippo.com with any question you might have.
Best
Team Hippo

I am a user who works in Hippo daily.

May 17, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: I enjoy the ease of use that Hippo offers. Prior to my current position I had never used a CMS before and I picked up Hippo within a week. I also appreciate the dedicated customer service that we have received so far.

Cons: We are currently using Hippo 10 and we have a constant problem with the CMS freezing. In addition, this version of the program seems pretty limited in terms of templates.

Terrible user experience

Nov 09, 2016
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing at all

Cons: Absolutely everything

Overall: Hippo was extremely difficult to implement and to do anything an ordinary CMS would do, you basically have to build new components, which is a difficult and counter intuitive process. It takes way longer to do ANYTHING and EVERYTHING in Hippo than it would in a normal CMS. Hippo is definitely not designed for the user, but rather for developers.

Recommendations to other buyers: No

Vendor Response

by BloomReach on November 10, 2016

Hi Brooke, thanks for your review. I understand where you are coming from (a very bad implementation by implementation partner). HeC team didn't start as they could have and as most our clients do work with Hippo CMS: a tool that increases marketing agility and puts marketing in the driver seat. I do feel that the first set of issues will help the UX tremendously. On top of that I have sent a video with other UX extensions that are available to HeC and I would like you and the team to review. Let's talk! Have a great day! Best Stefan

Average software

Nov 09, 2016
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
Likely

Cons: Images are a hassle.

Overall: I've been using Hippo for about a year now and some parts of it are easy to use and others are more difficult. After we had components added, it accomplished more.

Vendor Response

by BloomReach on November 10, 2016

Hi Courtney thanks for your review. I understand where you are coming from (a very bad implementation by implementation partner). However, I do feel that the first set of issues will help the UX tremendously. On top of that I have sent a video with other UX extensions that are available to HeC and I would like you and the team to review. Let's talk! Have a great day! Best Stefan

Hippo CMS is far from perfect

Oct 06, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: High scalability and reuse of standard information architecture, templates, Real time analysis of the users behaviors will provide insights.

Cons: There is no support for synchronizing UND data.

Hippo does not integrate with any professional translation service.