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Winning the losing battle. The Lost & Found Software was developed in cooperation with industry leaders from aviation and public transportation. The cloud solution was built to automate the Lost and Found process for organizations operating on a major national or global scale with millions of passengers. We always keep both the companies' as well as the passengers' maximum satisfaction in mind. Unlike other software providers, we have made Lost and Found / Lost Property our core business.
Provider
Have it Back
Located In
Germany
Foundation
2015
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Webinars, Videos, In Person, Documentation
Support
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
Lost and Found Software serves customer facing organizations that have to manage a lost and found (airports, airlines, railways, hotels, trade fairs, amusement parks, ...).
Content Source: Lost and Found Manager
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A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Lost and Found Manager Reviews
"A++ for service, features and usability"
Overall: Great contact with the software team who are keen to assist and even implement new functions or customize certain parts to make our work easier.
Pros: Our cusotmers of course appreciate the increased return rate. For us, the software really decreased the amount of time and effort we have to put into matching found property with their owners. That gives us so much more time to serve our cusotmers. The features I'd like to point out are image recognition (take a picture of an item and the technology actually recognizes and categorizes it), automatic matching of items and owners and the return portal (shipping + payment).
Cons: There could be more languages offered, though this seems to be an issue being tackled at the moment.
"Can only fully recommend for international airport environment"
Overall: Very nice piece of software and a very enthusiastic team that always has an open ear for updates, new features or improvements that then actually get done.
Pros: Great team behind the software that helped us really customise everything exactly how we needed it.
Cons: We didn't want the solution hosted on AWS, which was finally possible, but only after long discussions
