---
title: "it'sFOUND Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about it'sFOUND Software - reviews, pricing plans, popular comparisons to other Lost and Found products and more."
source_url: "https://www.capterra.com/p/173212/itsFound/"
page_type: "product"
language: "en"
---

# 

 it'sFOUND Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

it'sFOUND

## What is it'sFOUND?

World leading lost and found software. Improve productivity and provide a great customer experience. Many of the features that can assist you, can be viewed at www.itsfound.com.au. Contact us for more details or make use of our free trial at your own convenience.

## What is it'sFOUND used for?

[Lost and Found](https://www.capterra.com/lost-and-found-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$79

Per Feature, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for it'sFOUND?[Manage this product listing](https://www.g2.com/products/itsfound/claim_requests/new?auto=true)

## it'sFOUND Overview

Updated September 2026

AI summary

it'sFOUND supports organizations of all sizes in managing lost and found operations with features such as claims management, inventory tracking, and unclaimed items administration. The platform enables staff to categorize, search, and match items, manage user profiles, and utilize image recognition. Available as a cloud-based or mobile solution, it provides access controls and a self-service portal for user inquiries.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### it'sFOUND

0.0

VS.

[4.7 (23)](https://www.capterra.com/p/177237/iLost-for-Business/reviews/)

Starting Price

$79

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (23)

Value For Money

0.0 (0)

Value For Money

4.5 (17)

Customer Service

0.0 (0)

Customer Service

4.9 (22)

## it'sFOUND alternatives

[5.0 (2)](https://www.capterra.com/p/173210/Lost-and-Found-Manager/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Lost Returns](https://www.capterra.com/p/219520/LostReturns/)

[5.0 (1)](https://www.capterra.com/p/219520/LostReturns/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/219520/LostReturns/)

[Chargerback](https://www.capterra.com/p/173213/Chargerback/)

[4.7 (3)](https://www.capterra.com/p/173213/Chargerback/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173213/Chargerback/)

Highest Rated

[Deliverback](https://www.capterra.com/p/10017735/Deliverback/)

[5.0 (10)](https://www.capterra.com/p/10017735/Deliverback/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10017735/Deliverback/)

## FAQs about it'sFOUND

Overview

### What company size and specific industries is it'sFOUND built for?

it'sFOUND is designed for organizations of any size that operate a lost and found office, including businesses, public venues, transportation providers, hospitality properties, schools, and other service organizations that handle lost property and customer inquiries.

Features and Usability

### What are the key features of it'sFOUND?

it'sFOUND includes access controls and permissions, user profiles, and a self-service portal for managing user interactions. It also offers claims management, unclaimed items management, inventory management, and shipping management, along with cross-database search, search and filter, match and merge, historical reporting, document management, image library, and image recognition.

Getting Started and Support

### What training and onboarding options does it'sFOUND offer?

it'sFOUND provides in-person training, live online sessions, webinars, and documentation. In-person training supports direct guided instruction, live online sessions and webinars allow remote group learning, and documentation offers written reference material for self-paced review and product setup.

Getting Started and Support

### What customer support options does it'sFOUND offer?

it'sFOUND offers email/help desk, phone support, and chat for customer assistance. These channels give users direct ways to contact support when questions or issues come up. No reviewer feedback about support experience is available in the catalog data, so no claims can be made about response speed or helpfulness.

## Features

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Categorization/Grouping

Organize and group data or items based on various criteria

Claims Management

Process of submitting and following up on claims with insurance companies

Cross-Database Search

allows users to search and retrieve information from multiple databases simultaneously without switching them

Document Management

Store, manage, and track all electronic documents in a centralized location

Historical Reporting

Information, data and reports that are being tracked over time

it'sFOUND 16 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Categorization/Grouping: Organize and group data or items based on various criteria
- Claims Management: Process of submitting and following up on claims with insurance companies
- Cross-Database Search: allows users to search and retrieve information from multiple databases simultaneously without switching them
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Recognition: Ability of software to identify an image among other data
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Lost Item Report: Provides a way for administrators or clients to report a lost item.
- Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches
- Photos/Images: Photos/Images
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipping Management: Manage and track orders being shipped to customers
- Unclaimed Items Management: Management of unclaimed items found or reported
- User Profiles: Profiles of users providing basic information

---

## Pricing

Free Trial

Free Version

Basic

$79.00

Per Feature,Per Month

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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