# Chargerback Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chargerback Software - reviews, pricing plans, popular comparisons to other Lost and Found products and more.

Source: https://www.capterra.com/p/173213/Chargerback

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# 

 Chargerback Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Chargerback

## What is Chargerback?

Chargerback is the ONLY patent protected cloud-based lost and found software available, and our illustrious partner-base includes more Fortune 100 and 500 companies than all other service providers can claim collectively. Our business centers around a standard of care our partners appreciate and have come to expect and will attest our hands-on and personalized approach is a breath of fresh air when it comes to working with software companies.

## What is Chargerback used for?

[Lost and Found](https://www.capterra.com/lost-and-found-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Chargerback?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.chargerback.com&name=Chargerback)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chargerback

4.7 (3)

VS.

[4.7 (23)](https://www.capterra.com/p/177237/iLost-for-Business/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.7 (10)

Value For Money

4.5 (2)

Value For Money

4.5 (10)

Customer Service

5.0 (2)

Customer Service

4.9 (10)

## Chargerback alternatives

[5.0 (1)](https://www.capterra.com/p/219520/LostReturns/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (2)](https://www.capterra.com/p/173210/Lost-and-Found-Manager/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[Deliverback](https://www.capterra.com/p/10017735/Deliverback/)

[5.0 (10)](https://www.capterra.com/p/10017735/Deliverback/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10017735/Deliverback/)

[FindMyLost](https://www.capterra.com/p/190311/FindMyLost/)

[4.7 (6)](https://www.capterra.com/p/190311/FindMyLost/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190311/FindMyLost/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Categorization/Grouping

Organize and group data or items based on various criteria

Claims Management

Process of submitting and following up on claims with insurance companies

Cross-Database Search

allows users to search and retrieve information from multiple databases simultaneously without switching them

Document Management

Store, manage, and track all electronic documents in a centralized location

Historical Reporting

Information, data and reports that are being tracked over time

Chargerback 12 features

Define levels of authorization for access to specific files or systems

Organize and group data or items based on various criteria

Process of submitting and following up on claims with insurance companies

allows users to search and retrieve information from multiple databases simultaneously without switching them

Store, manage, and track all electronic documents in a centralized location

Information, data and reports that are being tracked over time

Ability of software to identify an image among other data

Track and manage inventory levels to maintain proper supply

Looking at data from different sources and finding possible duplicates, or identical matches

Photos/Images

Manage and track orders being shipped to customers

Management of unclaimed items found or reported

Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

4.5 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Guest Services Manager

Hospitality

### "Impressive Tool Space for improvement "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 5, 2020

As described above even with the current layout it is one of the best tools out there in the market. I would be using no matter what.

Pros

I Love the multiple options that you have to run reports and being able to export them on different formats.

Cons

It can get improved to become more user friendly. A small improvement on Graphics and interface can break it to the next level.

Reasons for choosing Chargerback

The multiple reporting option was the deal maker.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Julian C.

Assistant Guest Services Manager

Entertainment

### "Very friendly and organized"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 3, 2020

we use it every week in our job, we enter there different items to send them ashore to our main office, its easy, friendly and very organized, it helps in out job to make it easier and quicker.

Pros

The way that very easy to organize and look fort the information placed in it.

Cons

sometimes is very slow, but i think is due to the Ship conexion

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2020

Thank you for the kind words and the 5 out of 5 star review Julian. We are happy to know our software has been able to make lost and found easier for you.

BA

Bosko A.

Customer service

Hospitality

### "If you loose it, Chargerback will find it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2020

Chargerback has made my job much easier, it has made many guests happy when they would finally locate and retrieve their precious items so thanks to Chargerback - you look like a hero!

Pros

Chargerback is a great online tool that allows lost & found items to be added to the database and later found by the owners, matched to their description and returned! It is easily accessible via the website and the interface is very straight forward. A lot of details and descriptions can be added for each of the lost items, making it much more easier to locate and identify the item(s).

Cons

There is actually not many things to not like about a software solution that allows you to sort out an inconvenience of your guests (if in hospitality business). The only thing that might be stated as a downside is that it is not an installation software, so there is no local database on your PC. Everything is online so you do need to rely on the good internet connection.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2020

Thank you so much for your kind words. We appreciate the 5 Star Review!

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)