Unieke Software Solutions

Fondesk


Who Uses This Software?

Our target market is small, medium, and enterprise businesses with large contact centers that they are leveraging to improve their customer experience.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    Free up to 3 agents. Pay for what you use (Voice minutes, text,numbers).
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Unieke Software Solutions
  • www.fondesk.com
  • Founded 2015
  • United Kingdom

About Fondesk

Fondesk is a cloud- based call center software. Fondesk offers the most advanced call center software with Enterprise Level call features from your browser.Fondesk gives you complete mobility for your contact centre. Access the system anywhere from the world with an internet connection. Fondesk offers all advanced features like intelligent routing, recording, transfers, conference, live call monitoring, caller IDs and voice mail.


Fondesk Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Fondesk Reviews


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