ExciteM

Swift Polling

4.5 / 5 23 reviews

Who Uses This Software?

Swift Polling can be perfectly used by academic staff, students, public speakers, HR managers, business owners and anyone else looking to make their events more interactive and engaging.


Average Ratings

23 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/one-time/user
  • Pricing Details
    The new pricing plan coming soon
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • ExciteM
  • excitem.tv
  • Founded 2011
  • United States

About Swift Polling

Create polls, surveys and open ended questions, collect the results in real time and present them on any screen.


Swift Polling Features

  • Data Analysis Tools
  • Email Distribution
  • Feedback Collection
  • Live Results Tracking
  • Multiple Question Types
  • Online Polling
  • Phone Polling
  • Presentation Tools
  • Q & A
  • Skip Logic
  • SMS Polling
  • Supports Audio / Images / Video

Swift Polling Reviews Recently Reviewed!


A little clunky, but they're working on it.

Apr 12, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: This software is more cost effective than other products on the market, which was the biggest draw for our nonprofit organization.

Cons: The presentation/audience view of an active, live poll is not the cleanest. The font sizes are small, and there are very few appearance options to customize the look of the audience view. The integration with PPT was clunky - had to exit out of presentation mode in order to operate multiple survey questions due to the need to "stop" each question before proceeding to the next.

The product performed exceptionally well for our use!

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is very easy to use and you have some control over the outcome and viewing of the voting/response.

Cons: I wish I could have more control over the screen that is projecting the results live. I projected the results onto a large screen in an expo center and I have to do some manipulating with the zoom of the screen to achieve a tailored look at that was not too small for my viewers to see.

Overall: The even I used the software, I achieved a higher level of attendee involvement.

Awesome , Easy, FUN

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to learn to navigate! I was able to get the support I needed because the team at Swift Poll is very responsive. They were always available to help.

Cons: Some of the features did not work, like the receive a response text. We wanted to do a trivia game but since that feature did not work we were not able to do that.

Overall: Data!

It is a great website to use when you are on the fly and need a quick poll

Apr 12, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is live
It is easily accessible
I thought it was convenient for what we needed it for and people enjoyed voting through the software.

Cons: It takes a while to catch on to the way it works. I had to do some research on how to set up my poll.

Overall: Allowed us to go on with our event in an organized and structured manner. It would have been difficult going back to the old fashion hand raising.

Had a great experience so far - exactly the solution we were looking for at a good price.

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very simple to navigate, very little time from start to finish required to make it run. The cost is great.

Cons: The biggest issue we faced is that we lost the phone number after a month. We also had some issues with the typeset being too small on our large LED screens, but we figured out a work around. While I like the ease of the product, a bit more customization for things like text size would be useful.

Overall: We used it as a way to engage our worship audience in real time each weekend and to have some fun. It was cool, and a success.

Excellent Polling Solution!

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customer service received from the Swift team was phenomenal! I had several questions and needed some specific things answered regarding our event and they were very quick to respond and went above and beyond to help out

Cons: I wish there were some more options for displaying the content to the users during the event. I made it work but I just wish there was a little more customization in how the content is displayed.

Overall: This software allowed us to get data from our event attendees to help select the future direction of our organization.

Great experience for a novice user.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The user software was easy to understand and simple to set up. As a not-for-profit the cost met our needs. I had to contact Customer Service on two occasions (due to my novice status) and they were exceptionally friendly! I highly recommend this service for your text-to-vote needs.

Overall: Everything we wanted and more, easy to use and great customer service. This service completely met both our needs and expectations on all level. Thank you for your assistance.

The website and product were so easy to use! We set up an event in no time.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoyed how intuitive it is. It wasn't difficult to start using immediately. Also, I appreciated the customer service email sent to "check-in" on how my setup was going. It was a nice treat to learn that there was a discount for being a nonprofit organization!

Cons: I would have liked to create our own event code for branding purposes. Also, it would be nice to upload our own background image(s) for the user-end voting page.

Overall: Easy to use for our upcoming event.

Very good. The chat was a very useful feature.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that you can both text and going online to vote. Also, not about the software, but I do appreciate that you don't auto-enroll people each month (i.e. I don't have to worry about canceling if I use it once every few months).

Cons: I wish the results page could include images. Other than that I really enjoyed the product. Very clean and easy to use.

Overall: Used it for a conference presentation and it really improved the experience.

Just started trying for use in my Econ classes - easy to use and very good visuals.

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great integration with Powerpoint and polls are super simple to set up. The poll results can be displayed real time and are a great way to engage the audience/class

Cons: Pricing is a bit unusual with number of responses vs a number of polls/participants but overall their pricing seems reasonable. I still need to see what type of educational discount can be agreed upon

Swift Polling was great. It did what I needed it to do.

Apr 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how fast it is. You can see real-time responses instantly. And you can embed it into a powerpoint while giving a presentation.

Cons: I wish the open-ended question could be embedded into a powerpoint like the polling questions. Our main purpose for using this was for a presentation and it was awkward having to switch to the web browser to present the open-ended questions.

Capterra-loader

The poll syestem was easy to figure out and implement in the setting that we needed.

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The software was extrememely intuitive to use, it was easy to navigate and set it up exactly how we wanted it. Visually it looks the best out of any of the other live poll systems that we researched.

Cons: There is nothing really that I disliked about this software. The ease of use was great and we had not problems integrating it into our service.

I had a great experience

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It was very intuitive and easy to use. From creating the poll to seeing the results, I was very happy.

We ran a live vote over text and it worked great.

Cons: I did not encounter anything negative with the software.

I only used it for one live poll so I don't have enough experience to be critical of it

Easy to set up and get using.

Apr 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The anti-dupe voting was really important to us to enable voting without users trying to vote more than one time.

Cons: The cost is a bit high if you don't use it on an ongoing basis. There might be a use case for a different pricing schedule for ad-hoc users.

Overall: It allowed us to do text voting without a lot of setup.

Great experience

Apr 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and accessibility of the software and the way it is designed to offer a delightful experience to the users

Cons: The user interface needs improvement. It can be made more user friendly and can be used as USP for selling.

Very User-friendly!

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It is real-time. It is perfect to keep people engaged during presentations. Very user-friendly and great customer support!

Cons: I wish you paid for the amount of time used rather than per response. It was not as easy to customize to my brand as I would have liked.

I don't remember even using it.

Apr 11, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: I guess what I like most about it is that it must not have given me much trouble because I don't even remember it.

Cons: I guess the thing I like least about it is that you have to pay money for it (apparently). But I don't even remember using it, so hard to say.

Used once or twice to test it out.

Apr 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Was simple and easy to use. I had no issues figuring out how to set things up. Makes polling super easy.

Cons: To be honest I can't remember any cons from my experience.

Overall: Polling

I really enjoyed this, and so did my students.

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It provided an engaging way to interact with my students. They were thoroughly excited to participate in class.

Cons: It's costly. As an instructor, I wouldn't spend much for something like this. I already spend a lot of money on outside resources to use in the classroom, so something relatively inexpensive would be what I'm looking for.

Overall: Engaged students
Excited students
Shy students had the ability to ask questions in conspicuous way

Great software, did EXACTLY what I needed it to do.

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of how people just text a number that I get to pick with their response. No app downloading needed, no other spam texts. Very quick and easy to use.

Cons: I would like to be able to add an additional question depending on what they say to the previous question. That may already be a feature though, and I just haven't explored all the powers of swift polling yet.

Overall: I was able to use it with a big group of people with ease.

We've used the polling software for several work meetings, including one with 300 attendees.

Apr 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It was one of the least expensive live polling options with an incredibly simple user face. It offers web or SMS polling. The flexibility is great.

Cons: The display options are limited and we've had some technical challenges. However, Customer Care and support have been amazing to work with and try to resolve the issues we've had.

I had an overall good experience with Swift

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Signing up and creating a poll was easy. This is a great feature for those on the go who need a solution fast!

Cons: The pricing strategy along with many other polling companies is exhausting. I would recommend a pricing strategy based on poll usage rather than complexity of polls.

Great experience! Easy to use!

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Live Polling is great. I like the ability to see results live. We used to conduct live voting for sales awards.

Cons: Need better reporting options. Also at one point, it was glitching and it said that everyone voted but it didn't count one person's vote.