# Swift Polling Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Swift Polling the right Polling solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173229/Swift-Polling/reviews

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Swift Polling

4.5 (45)

[View alternatives](https://www.capterra.com/p/173229/Swift-Polling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 6th, 2026

# Reviews of Swift Polling

Ease of use

4.5

Customer Service

4.7

## Showing most helpful reviews

Showing 1-25 of 45 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John T.  
Consultant  
Internet  
Used the software for: Less than 6 months

### "Great solution for questions from the audience"

January 7, 2019

4.0

Overall, I was impressed with the functionality, text numbers, and options for something with such a good price. Definitely worth checking out!

Pros

Loved that I got a text number and could try this software out without spending a fortune. Very competitive pricing, and worked for my use case of getting the audience to supply questions without seeing everyone elses questions. Pretty easy to use interface, and got everything to work for me. The support was good too.

Cons

The big missing feature was a checkbox to prevent audience members to see other peoples questions when using the website to submit their question. Oddly, this option is available for polls, but not for open-ended questions. Didn't look like I could easily embed live polls in a presentation, but then that's not really what this software is for, or my particular use case.

Review Source

DH

Dan H.  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "My students love it!"

December 30, 2020

5.0

Customer service was outstanding. I noticed other polling sites and their costs as well, and I think it all is expensive. It has been worth it to me, but I can easily see man teacher not justifying the cost. That aside, this program has helped me understand what I am doing right or wrong, and my students as well, in the classroom.

Pros

I use this to check for understanding in the classroom. I embed the links in my PowerPoint presentations and the students take it from there. It's great to get live feedback to see what the students retained and understood, and what they still need work on. If further re-teaching is needed, it can be addressed immediately, rather than waiting for the results of a quiz or a test. The students have a blast with it as well. They get so excited when they choose the correct answer and how they stacked up to the rest of the class.

Cons

The software is fine. If there is one con, it's that I have to switch which poll is live in the middle of my instruction. I'm an experienced teacher, so I do this seamlessly while continuing to teach. That being said, I can also see where this could slow a lesson down or be one too many steps for a fellow teacher to want to tackle within a lesson. However, I am aware that this software is not necessarily designed for how I use it.

Alternatives considered

[Pear Deck](https://www.capterra.com/p/209857/Pear-Deck/)

Reason for choosing Swift Polling

This could allow my students more flexibility by controlling the PowerPoints on their iPads, rather than me being forced to do so with the other program.

Review Source

Response from ExciteM

December 31, 2020

Hi Dan, we are so grateful for your candid and meticulous feedback. This has been very insightful for us. We will make sure to address some of the key concerns in our product roadmap.

JR

Jessica R.  
Program Services Advisor  
  
Used the software for: 6-12 months

### "A little clunky, but they're working on it."

April 12, 2018

3.0

Pros

This software is more cost effective than other products on the market, which was the biggest draw for our nonprofit organization.

Cons

The presentation/audience view of an active, live poll is not the cleanest. The font sizes are small, and there are very few appearance options to customize the look of the audience view. The integration with PPT was clunky - had to exit out of presentation mode in order to operate multiple survey questions due to the need to "stop" each question before proceeding to the next.

Review Source

VR

Verified Reviewer  
Marketing Coordinator  
Retail  
Used the software for: Less than 6 months

### "Awesome , Easy, FUN "

April 11, 2018

5.0

Data!

Pros

Very easy to learn to navigate! I was able to get the support I needed because the team at Swift Poll is very responsive. They were always available to help.

Cons

Some of the features did not work, like the receive a response text. We wanted to do a trivia game but since that feature did not work we were not able to do that.

Review Source

Jonathon T.  
Technical Advisor  
  
Used the software for: Less than 6 months

### "Excellent Polling Solution!"

April 12, 2018

5.0

This software allowed us to get data from our event attendees to help select the future direction of our organization.

Pros

The customer service received from the Swift team was phenomenal! I had several questions and needed some specific things answered regarding our event and they were very quick to respond and went above and beyond to help out

Cons

I wish there were some more options for displaying the content to the users during the event. I made it work but I just wish there was a little more customization in how the content is displayed.

Review Source

Brent D.  
Communications Director  
  
Used the software for: Less than 6 months

### "The poll syestem was easy to figure out and implement in the setting that we needed."

April 11, 2018

4.0

Pros

The software was extrememely intuitive to use, it was easy to navigate and set it up exactly how we wanted it. Visually it looks the best out of any of the other live poll systems that we researched.

Cons

There is nothing really that I disliked about this software. The ease of use was great and we had not problems integrating it into our service.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "This worked awesome at out event!"

November 29, 2019

5.0

We used this to allow people to text in questions during a large conference. We had about 500 people and we posted the number on the big screens and got a bunch of incoming texts. Worked perfect!

Pros

Easy Product, great service worked awesome!

Cons

I really didn't have any issues or concerns. I cannot think of options I would need that it did not have.

Review Source

VR

Verified Reviewer  
Feature Editor  
  
Used the software for: Less than 6 months

### "I don't remember even using it."

April 11, 2018

3.0

Pros

I guess what I like most about it is that it must not have given me much trouble because I don't even remember it.

Cons

I guess the thing I like least about it is that you have to pay money for it (apparently). But I don't even remember using it, so hard to say.

Review Source

VR

Verified Reviewer  
President  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Lacking Integrity "

April 18, 2019

1.0

Pros

We purchased this system for a luncheon of 500 individuals. The system crashed during one of the s and kicked us out of the system. The company wanted to learn more and began looking into issuing a refund because of the product failure. That was the last time they would correspond with us. Never got refund. A company that lost my trust.

Cons

After initially being concerned with our problem, the company stopped corresponding with us.

Review Source

Roman D.  
Chief Marketing Officer  
Information Services  
Used the software for: Less than 6 months

### "Best polling tool ever!"

March 17, 2019

5.0

It was really cool to keep your audience to feel fresh. I've used it during my presentation, where people were asking questions during the event and it was very cool. Everybody was satisfied with the tool! Thanks to the creators :)

Pros

It was very interactive and worked without any issues.

Cons

Actually everything worked good. Nothing to say here.

Review Source

KK

Krista K.  
Public Relations Specialist  
Mental Health Care  
Used the software for: Less than 6 months

### "Great experience for a novice user."

April 17, 2018

5.0

Everything we wanted and more, easy to use and great customer service. This service completely met both our needs and expectations on all level. Thank you for your assistance.

Pros

The user software was easy to understand and simple to set up. As a not-for-profit the cost met our needs. I had to contact Customer Service on two occasions (due to my novice status) and they were exceptionally friendly! I highly recommend this service for your text-to-vote needs.

Review Source

MH

McKenzie H.  
Campus Leadership Coordinator  
Religious Institutions  
Used the software for: Less than 6 months

### "Swift by ExciteM review"

October 7, 2019

5.0

Pros

This software was super easy to use. We were able to customize what we needed.

Cons

The only feedback I would have is to have maybe a 5-digit text in number instead of a fill 10-digit number.

Review Source

JF

Julie F.  
Instructional Coordinator  
Education Management  
Used the software for: I used a free trial

### "First time trying it out. "

December 2, 2019

4.0

I think it is a great product.

Pros

That the participants voting can see the impact of their vote.

Cons

A few participants received an error message.

Review Source

AM

Ashlea M.  
Instructor of English  
Education Management  
Used the software for: Less than 6 months

### "I really enjoyed this, and so did my students."

April 11, 2018

5.0

Engaged students Excited students Shy students had the ability to ask questions in conspicuous way

Pros

It provided an engaging way to interact with my students. They were thoroughly excited to participate in class.

Cons

It's costly. As an instructor, I wouldn't spend much for something like this. I already spend a lot of money on outside resources to use in the classroom, so something relatively inexpensive would be what I'm looking for.

Review Source

BW

Brooke W.  
Production Manager  
Online Media  
Used the software for: Less than 6 months

### "Great software, did EXACTLY what I needed it to do."

April 11, 2018

5.0

I was able to use it with a big group of people with ease.

Pros

The ease of how people just text a number that I get to pick with their response. No app downloading needed, no other spam texts. Very quick and easy to use.

Cons

I would like to be able to add an additional question depending on what they say to the previous question. That may already be a feature though, and I just haven't explored all the powers of swift polling yet.

Review Source

CC

Carlos C.  
Producer/Director/Editor  
Broadcast Media  
Used the software for: 2+ years

### "Interactive polling made easy"

December 29, 2020

5.0

I’m very satisfied with Swift Polling. The service has been a key part to add interactivity to my client’s live streaming events.

Pros

I tested a couple of alternatives to integrate a live polling feature during live streaming events. Swift Polling is easy to use and offers several visualizations for data. The audience can interact live, giving their responses on a browser or text message. I can display the real-time results on the live stream and project them for the searing audience at the event. Word cloud is probably one of my favorite data visualizations. The interface is very clean and easy to navigate. I can also work on multiple projects in advance and Steve them for when my event is going live. Swift is also very affordable with multiple subscription options.

Cons

The service has a lot of the basic tools I need for my use. I wish they would integrate more visualizations and allow users to customize the look to match a presentation or the corporate image with the option to add a logo or branding.

Review Source

Response from ExciteM

December 31, 2020

Hi Carlos, thank you so much for your meticulous feedback. To share some good news with you, more customization for web templates and presentation/results page is coming in the nearest future.

TO

Tracy O.  
Marketing Consultant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great way to engage our audience in a live event."

December 29, 2020

4.0

Pros

We use Swift Polling for our annual "Dancing with the Docs" event. In this Dancing with the Stars-style fundraiser, local doctor and dance pro teams perform, and the audience can vote for their favorites from home. This polling platform made it easy to share this feature, and the results were fast & in real time.

Cons

I'm not sure if this exists, but if not, and optional donation button would be a nice extra for nonprofits like ours.

Review Source

Response from ExciteM

December 30, 2020

Hi Tracy, thank you for your feedback. We will discuss adding a donation button. You will be informed about the updates via email.

YL

Yesenia L.  
Research Associate  
Research  
Used the software for: 1-2 years

### "Great Polling Service "

December 29, 2020

5.0

Great customer service, great price, great product. We used it for our annual research competition where the audience gets to vote for their favorite research team. Very happy about this product.

Pros

How easy it is to set up and project to the screen for all audiences to see.

Cons

Wish it had more styles to offer. Having a good background style will elevate the apps presentation.

Reason for choosing Swift Polling

The price was right, when it comes to budgeting this was a perfect match.

Review Source

Response from ExciteM

December 30, 2020

Thank you very much for the positive feedback, Yesenia, More customization features are coming as we speak. Stay tuned.

JB

James B.  
Realtor  
Marketing and Advertising  
Used the software for: 6-12 months

### "The product performed exceptionally well for our use!"

April 12, 2018

5.0

The even I used the software, I achieved a higher level of attendee involvement.

Pros

I like that it is very easy to use and you have some control over the outcome and viewing of the voting/response.

Cons

I wish I could have more control over the screen that is projecting the results live. I projected the results onto a large screen in an expo center and I have to do some manipulating with the zoom of the screen to achieve a tailored look at that was not too small for my viewers to see.

Review Source

Aayush B.  
Student  
Automotive  
Used the software for: Less than 6 months

### "Great experience"

April 11, 2018

4.0

Pros

The ease of use and accessibility of the software and the way it is designed to offer a delightful experience to the users

Cons

The user interface needs improvement. It can be made more user friendly and can be used as USP for selling.

Review Source

MD

Michael D.  
Sr. Analyst  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Michael Drake - review of Swift"

December 29, 2020

4.0

Y'all were great! Appreciate it!

Pros

Really enjoy the user interface. As simple as that may sound it's just easy to use.

Cons

Less on the software but more on the purchase experience. We realized that we needed the next tier of user packages, to accommodate the amount of responses we'd receive. There had to be a back-around, customer-service manner to get us into the next tier - while reimbursing the previous. I think it'd be helpful once you purchase a tier package to then advertise for "add-on" payments for additional response capacity

Review Source

Response from ExciteM

December 30, 2020

Thank you for the insightful review, Michael. We will discuss it with the product team. We will keep you posted via email.

JC

Jim C.  
Director of Events  
Religious Institutions  
Used the software for: I used a free trial

### "I love using Swift!"

January 4, 2021

5.0

Pros

Integrating the software to fit my needs was a huge pro The UI was easy enough for colleagues to learn

Cons

The design of the actual pages could use to be a little prettier! Cosmetics were my only critique

Reason for choosing Swift Polling

The free trial brought me in, but the features got us hooked! The software is well-developed with a great UI that allowed many of my less technological colleagues to understand easily how to engage with the system.

Review Source

CK

Christina K.  
Systems Analyst  
Farming  
Used the software for: Less than 6 months

### "Glitches during live conference"

February 14, 2020

4.0

We had hoped to capture the excitement of the room but instead created an odd lag without any results displaying. We were sadly disappointed.

Pros

We love the text to vote option. We like the easy setup and simple creation of polls.

Cons

Unfortunately, during the live plenary, the software glitched and wouldn't display any results. While we intended to have multiple polls over multiple talks, we decided to scrap it in the end because the product wasn't working. During tests it ran fine.

Review Source

MB

Michael B.  
CEO  
Higher Education  
Used the software for: 6-12 months

### "My Experience"

December 29, 2020

4.0

Good.

Pros

Easy to set up Swift Polling directly if you're not trying to integrate with PowerPoint

Cons

Does not easily work with PowerPoint. Depending on your setup (wide-screen vs. standard), it's a bit clunky.

Review Source

Response from ExciteM

December 30, 2020

Hi Michael, thank you for the constructive feedback. I'm sorry to hear that you have gone through some challenges with PowerPoint integration. We would like to learn more about the details. We will contact you soon.

BW

Brad W.  
Campus Recreation Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "It is a great website to use when you are on the fly and need a quick poll"

April 12, 2018

4.0

Allowed us to go on with our event in an organized and structured manner. It would have been difficult going back to the old fashion hand raising.

Pros

It is live It is easily accessible I thought it was convenient for what we needed it for and people enjoyed voting through the software.

Cons

It takes a while to catch on to the way it works. I had to do some research on how to set up my poll.

Review Source

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