Who Uses This Software?

Wufoo is for anyone and everyone that has a need to quickly build amazing online forms.


Average Ratings

57 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Pricing Details
    Save 25% by signing up for an annual plan.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Wufoo
  • www.wufoo.com
  • Founded 10
  • United States

About Wufoo

Wufoo from SurveyMonkey helps create contact forms, online surveys, and invitations so you can collect data, registrations, and online payments. Trusted by Amazon and Disney, among others, our form builder has an award-winning interface, easy customization, 400+ templates and reporting! Create dynamic visualizations made up of your own graphs, charts and key metrics. Use rules to create dynamic forms that will follow logic that you've specified. Get started today with free sign-up!


Wufoo Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

Wufoo Reviews Recently Reviewed!


Capterra-loader

Above & Beyond Support Thanks Wufoo

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product.

We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms.

To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger.

Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!!

Cons: I do not have a lot of cons about the product but could use more sort features when you have a lot of forms.

Overall: Ease of use, Simple to Embed on a Website, Simple to customize. Love the intergrations

We use Wufoo forms to manage our orders for services and subscriptions for our online software.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Wufoo forms are easy to build and easy for the end user to complete and submit. Since we use Wufoo forms to manage our incoming orders for services, it is very beneficial that each submission is sequentially numbered. This allow us to easily track and process orders through our CRM. Wufoo has many features including notifications, payments, custom templates, etc. These features allow us to brand the forms we create in Wufoo, connect the purchaser to the payment portal through the form, and keep various department members on top of incoming orders and subscriptions. Using Wufoo forms to fill a need in our department has freed up our developers to work on more pertinent and profitable projects. The Wufoo online software functions so well that I've never had to contact technical support with a problem.

Overall: Wufoo is always updating and improving their product.

The best online form builder available, Wufoo makes form creation quick and easy to accomplish.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Wufoo is extremely easy to use. Drag and drop fields to create a form in minutes. We have been using Wufoo forms for a variety of purposes including orders, approvals, acknowledgements, applications, subscriptions and much more. Wufoo continues to enhance and improve their online product, adding new features and functions regularly. Distribution, notifications, and sharing are easy to implement and options are extensive. We distribute forms by links through email and embedding the Wufoo forms on the website. Analytics and report features help us to track the number of orders received and give us valuable user information on other forms we have created with Wufoo. There is little you cannot do with a Wufoo form, except for adding electronic signatures. Maybe that will be a future feature from Wufoo.

Capterra-loader

Wufoo easily allows me to create contact forms for my websites.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Every website has at least one contact form and most WordPress themes include them. Not a big deal. I wanted a contact form that would sync with my CRM (Nimble) and my email marketing platform (MailChimp) and Wufoo fills that need. Every time someone fills out a form, that person is created and tagged in my CRM as well as in MailChimp. Nice!

Cons: It's not the easiest to use but it is also not the most difficult. The interface is a wee bit tired. My biggest challenge has been, and I am not saying that it can't be done with Wufoo, is that I can't easily figure out the way to limit the WIDTH of a form.

In other words, wherever I place the form, it expands to the full width of that page, post, or sidebar. Same form, different widths. I'd like to put in on my home pages but, I don't want it to fill the width of the page.

Like I said, it can probably be done but, it is not that critical for me and I have enough to figure out:)

Overall: Custom contact forms that automatically sync and create contact records in my CRM and my email platform.

Gets the Job Done. Nothing Sexy About it.

Feb 10, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It captures the data we are looking for and it imports it into our database that we use. And it easily links with authorize.net, which we use for receiving payment

Cons: It doesn't look very pretty and it's difficult to add an image to the intake form.

Overall: Wufoo does a good job of creating registration forms for out events that also capture data that we can then import directly into our database using a webhook. So on the backend it's great. But on the front end, it pales in comparison to a sexier event based ticketing platform like eventbrite or even brown paper tickets. Wish they would make it more aesthetic and give it a few bells and whistles on the front end for the consumer's sake.

Capterra-loader

If you have a website and need forms or applications that you can custom build, this should be the 1

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: very simple to create forms from scratch and then simple to copy the html code and post it directly onto your site

Cons: i wish there were a little more flexibility to change the layout of your forms. its possible i just havent figure out how to change them, but as far as I've seen your layout is restricted to vertical (as in each different field must go beneath the one above it)

Overall: I have been able to create financing applications for clients, buyer & seller information submissions, and have used the program on the back end of my site for everything from employees clocking in and out, to having my realtors submit a weekly report of their progress. By connecting this app with zapier, i'm able to automatically have the information submitted on the wufoo forms into excel spreadsheets for quick info referencing

Wufoo for contact forms is great

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We had a lot of emails going into the spam folder from our contact forms and wufoo fixed this for us. We also like that the emails are stored right within our account as well.

Cons: The form set up process is pretty simple. Once this is done, you really don't need to log into your account again until setting a new one up. Pricing is something that we would like to see lower as a result of this.

Capterra-loader

WuFoo makes it simple to collect data through our website and then quickly access the results.

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Makes it easy to run promotions & collect data through our Website and Social Media channels.
- Integration to Google Sheets is awesome, results are published instantaneously.
- Forms are easy to create.
- Website is intuitive and easy to use.

Cons: - When integrating into our site it takes some work in CSS to make forms look consistent with the rest of our site.

Wufoo makes it super easy to create powerful forms.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Creating forms is super easy. The power features included are easy to configure and make any simple form more powerful.

Cons: While the Wufoo team is super helpful, they're super slow to release new functionality and improvements. Their pricing is a bit higher than competitors and styling forms can be a bit tricky.

Overall: It only takes a couple of minutes to spin up a new form. Awesome!

We Love Wufoo

Jun 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Wufoo is a responsive company that listens to it's customers. The wufoo product has only gotten better and better, and is easy to use, infinitely customizable, and integrates with almost anything.

Cons: I can't come up with anything that I dislike about Wufoo - the product is that awesome, actually. :)

Wufoo makes it easy to create & organize forms!

May 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Wufoo provides tons of functionality in the forms themselves. They have any field available that you will ever need. It's also easy to add & remove fields, and drag them around to personalize your form. Wufoo's reports feature also is a very useful feature for sharing the results of the forms.

Cons: For a form creation software, they have a bad site navigation. It's always difficult to get to where you want to go on the site, unless you hit the "back" button in your browser. I wish there was an easy way to get to the different pieces of the form info from whichever piece you are editing, instead of having to go back to the main homepage.

Easy to use

Apr 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: What I like most about this software is that you can create a Wolfle for just about anything. You can also use it to take surveys

Cons: What I least like about this software Is that every department here likes to create their own wufoos

An inexpensive easy way to gather informtaion

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This tool gets the job done. I like how easy it is to create new forms, to manage users and categories. There are several options available when creating forms. The forms can be shared by a link or be embedded directly into another website, which makes gathering data very convenient. I also like the notifications that are available when a form has been submitted.

Cons: The reporting isn't as intuitive as I would like it to be. For best results, have your data get pushed into a Google Sheet or other platform where it can be viewed and analyzed in a better format.

Iuse Wufoo forms for post-event feedback surveys, event rsvp's, online registration forms, and more!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: 1) Easy form set up with lots of flexible options
2) Easy report outputs
3) Clients have never had any tech problems completing forms
4) Easy to add our company's own branding and to create several templates within Wufoo that can be added or swapped between each form.
5) Easy to search completed forms and print out individual completed forms from wufoo.

Cons: very minor issue: you can do additional text formatting in your form if you know basic css, but it would be nice to have a built in wysiwyg editor.

Exactly what we need

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: What I like best about this software is that it's simple to use, even for those who struggle with computers.

Cons: Money. Company I work for chose to switch to a more affordable way to do our work orders. Other departments still use it for other forms though.

Great simple software

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The program is easy to use and very versatile, its user friendly as well as pretty go look at. I like the little dinosaur

Cons: Customizing it to suit your business can be difficult and I'm not sure its possible to integrate with any other existing platforms

Such a great program! And affordable!

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love that is it affordable and easy to use on a daily basis. Our forms email cleanly to our accounts and have little to no issues. We can set up forms as simple or complex as we like. Easy to access and edit as needed.

Cons: The overall appearance could use a little freshening and modernization, but we really won't complain or reflect a bad review on it.

Overall: We are able to create forms for events, fundraisers, and ticket sales.

Awesome and easy

Dec 05, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use
Never had any bugs
Affordable
Customizable

Overall: I loved using this service because it was affordable and very customizable. I was able to customize sign up forms for all of my websites, and it was something I wasn't able to do anywhere else with the same level of ease. I just love how simple it is, I never had any issues and never had to contact customer support. It is that easy to use.

Capterra-loader

You can use it with about anything - surveys, forms, poll quests, etc

Jun 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very easy to use and has PayPal integration once you subscribed. The forms are also customisable but need CSS knowledge.

Cons: It is not a WYSIWYG editor so that is a bummer right there. But as I've mentioned above, if you have little knowledge of CSS then you should be able to customise the forms.

Capterra-loader

Very positive! Fantastic form builder!

Jan 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Wufoo creates an incredible system to build great forms with a lot of functionality. The ability to download the form as HTML is very helpful and I use it a lot!

Cons: Deleting a field is ridiculously complicated. I should not have to type "DELETE ME" to delete a field.

Overall: Powerful form building.

Wufoo is super easy to use. Great product.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use is a huge strength. It;s so easy to setup forms anything and it's very easy to setup up online payments through the various vendors that wufoo partners with.

Cons: I'd love to see some additional features and functionality added to this great product. Some new innovative ways of gathering information would be great.

Easy to learn

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like being able to set up rules per question, per page and then being able to direct the confirmation to different people based on the responses given.

Cons: I have to remember HTML coding if I want to add links or bold text. Would be nice if they added in formatting options like a lot of other companies do.

Easy to set up, not to customize

Mar 22, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It's simple to setup Wufoo forms, and does the job when you need to build a form. It's quick and efficient.

Cons: Wufoo is not easy to customize and make it look nice. There are form builders available these days that are much easier to work with and have many more options to customize and make it look nice.

Great tool to collect basic form information.

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is easy to create forms and use them across different platforms and websites. The tool also has some nice integrations that make sharing the data between Wufoo and others much easier than looking in the system itself.

Overall: I have gained more visibility and organization into data that needs to be collected for various reasons and across different departments within our organization. It has helped us to be more organized and centralized important data.

A longtime Wufoo user with great experience!

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity has been my favorite aspect of Wufoo. It's never been complicated to learn and use. Easy to train others, too.

Cons: They have been slow to roll out new features. I have often found myself waiting months to years for basic improvements.

Easy way to make forms

Dec 02, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and makes forms that are pretty nice looking

Cons: Not as advanced as other solutions, like Formstack

Overall: I used Wufoo for a while and liked it. But my needs got a bit more complicated and I needed something more robust. So I switched to a different software. But if you are looking for something simple, start here.

When all you need is an interactive form, Wufoo is for you!

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Setup and use were extremely easy! Customization of the form and conditional logic was very easy and user-friendly.

Cons: Interaction of the forms is very limited in it's native form. There are other apps that will help tie the output of Wufoo to other software and apps, but they are not supported by Wufoo so you will have to chase customer service between the two companies.

Produces great forms for our customers to fill out

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We like the ease of this application. When a customer fills out a form on our website, we immediately get an email, giving us the lead's information, along with what they are interested in. It's an easy way for us to generate more leads.

Cons: The only issue we have is the information doesn't autofill into our CRM. Other applications we use, for similar uses, autofill. It's not a huge deal, but autofill would save us the time of entering all the information. It would be more convenient.

Easiest website for creating surveys and collecting fees

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to create forms. It is really handy when I am charging for an event and I can easily integrate authorize.net, our credit card company with the wufoo form in order to collect.

Cons: I have had some problems using their templates for fancier forms. However, it has not really been much of an issue that has stopped me from being able to go what I need to do

Overall: I am easily able to sign people up for events and collect fees when they are charged.

I use Wufoo often!

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use Wufoo for every survery in the office! As a nonprofit we are always seeking additional help! It is great for soliciting volunteers to work in the office. It's manageable, and easy to use.

Overall: Wufoo is great, it does take some additional time to get use to running the necessary reports to retrieve the data but once you get use to it, is a breeze!

Was very confusing to understand

Mar 07, 2018
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: pro is that I was able to add my projects that I was working on and as well as add other people to the project.

Cons: It was just really difficult to understand. My team and I used this product for 3 months and had to get rid of it because it just wasnt user friendly

Overall: no benefits just headaches

Superb survey/forms/questionnaire tool. Easily customization and share.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: One of the easiest to use questionnaire and survey tools. Completely customizable with logos, colours and themes. Easy to track and export data received.

Cons: More reporting on the data would be nice. Ability to assign unique links so there is no duplication of submissions would be great.

Used WuFoo form builder to collect specific data for certain marketing communications and events

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Really easy to use. Interface makes it easy to create forms and the tips guide you through the process so you can't go wrong.

Cons: Sometimes the software would put you in a situation where progress would catch a snag and not know how to complete a process. It did not happen a lot though.

Get's the job done, but needs some updating.

Feb 06, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Decent price point for the features you get. The form customization is relatively easy to use as well.

Cons: The UI has the look of a 10 year old form, so that could definitely use some upgrading... Especially the payment section. It definitely is too hard to use for most people.

Our choice for form submissions

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything is great! Super customisable on all fronts - perfect for surveys or contact forms. Easy to use & implement.

Cons: I wish there could be a bit more customisation with colours and fonts, but is otherwise spectacular.

Good tool for forms

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Forms are quite difficult to implement correctly on your website. If you don't want to build everything from scratch, wufoo can help. It allows to create many types of forms.

Cons: I expected the interface to be easy, but struggled to get the basic form done. I also couldn't find the template to match our website.

Overall: Saves your time in building forms for your website.

Functional, simple, great!

Apr 18, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Simple to use and capture all data needed

Cons: Slightly outdated look of forms

Overall: Forms are so easy to build and to capture data you need. The templates are ideal for use and the whole process from creation to release is so simple. A great piece of software.

Smart form website builder

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: A lovely little package for creating online forms for websites. I like that it is very easy to use. Once you login there's a collection of "form buttons" which you can click to create your forms. The buttons are very extensive, even including things like a date picker and multiple choice boxes. You can then use the "themes" tab to modify the form to make it look exactly as you want.

Cons: There¿s no major complaints. Wufoo is a bit dated looking. It would be nicer if it had a modern design and used the flat color trends of other websites. But that¿s hardly a major issue.

Great for small business!

Jun 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to edit forms, keeps information for a long period of times, and easy to publish for customers

Cons: Definitely needs to work on a better way to export information and data, also not able to schedule forms ahead of times.

Simple to use product

May 18, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and open api are great features. The ability to send emails to different people immediately after is genius as well.

Cons: Not very customizable as you can really add thing other than the prefilled shaped and boxes. There should be an option for a free open concept create option.

Overall: It helped make alot of processes more efficient as well as connecting processes so that everyone was notifies appropriately.

Jan 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Mar 20, 2016
5/5
Overall

Aug 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Wufoo is a very helpful resource.

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Wufoo is a very helpful resource for all of our online registration needs and more. Their form builder tool is super easy to use and allows us to quickly create and edit forms for the use of all sorts of various events and activities. It works seamlessly with various payment companies so that you can accept online payments through your forms.

Sweet free entry-level forms, not sure I'd purchase.

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: I've used wufoo forms off and on for several years. I appreciate all the features they pack in, like confirmation emails, notifications, custom fields, and visual customization. If you're looking for simple form submissions, wufoo can do it. Anything really complicated, you might try and find a form builder made specifically for your need.

Wufoo Review

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Email feature that updates/alerts you when a new entry has been made.

Overall: I use wufoo everyday. I especially like how they have the email feature for each new entry. Easy to make surveys and track surveys. Never have had a problem.

Capterra-loader

My org. has been using Wufoo for all forms on our website for years.

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Wufoo is very intuitive, so it is easy to get key information to other departments, especially for events.

Cons: We have had some trouble with access to forms created by different users, but I believe this problem has been resolved.

Overall: Quick and easy way to create registration forms, volunteer forms, etc and connect them to our main website.

Inexpensive and easy to use

Apr 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Wufoo is a great tool for creating surveys/questionnaires. We used it a lot at my last job and it made it very easy to run reports in excel for things like mail merges, email blasts, etc.

Great for creating customized forms

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Perfect for custom forms to be used for public or internal use. Lots of features for customizing exactly what fields you need in your form.

Feb 15, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money

Mar 29, 2016
4/5
Overall

Jan 17, 2016
3/5
Overall

Better than Google Forms

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It's a helpful little software that makes forms and surveys much easier than Google Forms and cheaper than SurveyMonkey.

Cons: It has issues syncing to Outlook, which is typical of Outlook, so not Wufoo's fault! They also lack a bit on support...

Overall: Customer or client feedback that maybe sensitive, but the knowledge gained is invaluable!

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Jun 02, 2016
5/5
Overall

Aug 27, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Value for Money

A nice product to build forms and gather responses.

Feb 07, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It's fairly easy to use and it can be pretty quick to build a form that you can use on your website.

Cons: It's a little difficult managing responses with the various forms, but that can be an issue of not much experience.