# Customer's Canvas Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Customer's Canvas the right Web to Print solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173237/Customer-s-Canvas/reviews --- Customer's Canvas 4.4 (14) [View alternatives](https://www.capterra.com/p/173237/Customer-s-Canvas/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Customer's Canvas Ease of use 4.2 Customer Service 4.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SK Szilárd K. owner Printing Used the software for: 6-12 months ### "I'm am glad that we chose the best web2print solution" February 4, 2022 5.0 Pros Extremely professional. Our customers love to use it. It has very good developer documentation. Very helpful customer service and technical support. Frequent updates and new features. We could easily integrate it into our existing webshop system. Cons The plan we choose is a little more expensive, but this is not problem, very worth the price. Switched from [PitchPrint](https://www.capterra.com/p/180523/PitchPrint/) Our previous web2print system was very outdated. It worked on Adobe Flash based, Flash support in browsers has been removed, it was difficult for customers. Review Source kS kenia S. Proprietário Design Used the software for: Less than 6 months ### "facilitating tools for product processes" March 11, 2025 5.0 I used it and found it easy to see as expected and could adjust if necessary. Pros create custom products for online stores Cons Before using the tool align the product to the customer for the demos Review Source CL Chris L. CTO Marketing and Advertising Used the software for: 2+ years ### "Extremely buggy with poor customer support." September 25, 2023 1.0 Worst customer support I've ever experienced. We're losing money daily because of them and are actively looking to replace their platform as soon as we can. Pros I like that it has a self-hosted solution so we can white label a product designer and then try and automate the printing process. Cons The program is extremely buggy and breaks constantly. Reaching out to support takes weeks before any resolution is found. You get the run around for weeks with "our developers are looking into it." We are experiencing an issue in production where 20 percent of all of our products fail to print. We're losing revenue and it's been over two weeks since we brought up the issue with them and their developers are "still looking into it." Reason for choosing Customer's Canvas It came highly recommend, though for the life of me I can't figure out why. Review Source HT Henry T. CTO / Co-founder Printing Used the software for: 2+ years ### "Review from Printcious.com" February 4, 2022 5.0 The experience is pleasure. My decision is also correct after research many web-to-print software providers. Pros Faster integration, the steps to integrate with our application is very easy. This save our engineers time a lot. Better support, if any question, we can study the documentation from CC website. We also can always log a case in CC and their engineers will reply very fast. Stable application, the application always upgrade to have better performance and more features to use. User friendly, I would said the web to print tool is very user friendly. It allow me hide those features which are not being use frequently and customize the layout. Cons Sometimes version upgrade might introduce some bugs. But what software does not have bug? Luckily Customer's Canvas team can fast response and fix it or provide workaround. Reason for choosing Customer's Canvas Easy to integrate. Better UI/UX. Faster response time. Review Source NL Nickis L. Marketing Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Impressive WebPrint Solution for Marketing " May 6, 2024 5.0 Pros Customer's Canvas allows marketing to focus on web printing, and this increases the value for every marketing need. Cons Customer's Canvas has a rational and competent solution for business marketing. Review Source GR Giovanni R. Finance Manager Financial Services Used the software for: 1-2 years ### "Detailed Solution for Business Branding " May 2, 2024 5.0 Pros The process of product configuration and branding is well addressed by the solution Cons The inclusion of all the branding details makes the approach suitable Review Source gB gerry B. Vice President of Sales & Marketing Printing Used the software for: 1-2 years ### "we choose Customer's Canvass to replace an outdated web to print editor" December 30, 2020 4.0 After an extensive review process, we choose Customer's Canvass to replace an outdated web to print editor. Customer's Canvass stood above most of their competitors in the sales process mainly because of it's ease to use and feature set that our user's required and/or wanted. We've been with Customer's Canvass for two years now, and we just signed a contract for two more years. We really look forward to continuing our relationship with Aurigma and Customer's Canvass to better serve our client's web-to-print editing needs. Pros Customers Canvass has really the best feature set in web-to-print software and it's built in HMTL5 Cons A bit development heavy upfront to get started. Switched from [Pageflex](https://www.capterra.com/p/172976/Pageflex/) Flash and Java support Review Source BM Bradley M. Owner Internet Used the software for: 6-12 months ### "Tossed around support, not live after 11 months" October 20, 2022 2.0 Pros The software is actually pretty good, there's a lot of bugs and they fix them but they could fix them faster for the price you have to pay to use their software. Cons Getting setup and integrated has almost taken us a year. We've been told multiple different things and get tossed around support team like a football. Upfront they could've been more direct about the integration, they made it seem like they integrate with woocommerce but its a very linear integration and customization costs more. I think they should figure out a pricing model that doesn't charge until you are live in production. I am over $10K on this software and now I am stuck with it at this point plus monthly ongoing subscription charges. Review Source BA BAMBA A. manager Design Used the software for: 2+ years ### "Great software but expensive" March 15, 2021 4.0 Pros maybe I'm not the main target but I think aurigma have to reduce prize of the software because it's not the final product. young Business owner pay developper, server and website hosting and more...finally it's hard for new company Cons Floating item menu including more than image icon /text/edit. Bold options, colors , alignements options , font-size need to be inserted in the floating menu. Reason for choosing Customer's Canvas I choose Customer's canvas because it's the only one software I tried and it's will be a time lost to change. Review Source CC Clicia C. Professor Education Management Used the software for: 1-2 years ### "I love using canva" January 10, 2023 5.0 a practical application to use, I use it daily and I think it's perfect, I've never had a problem. Pros I find the software very easy to use, in addition to having very interesting models to use and I always find what I'm looking for. Cons some of the models that I would like to use are paid, but with an affordable price Review Source JC Janaina C. Editora Research Used the software for: 1-2 years ### "I offer solutions for my clients' businesses in a personalized way." February 26, 2023 5.0 I can provide my customers through Costumer's Canvas with the tools they need to create custom printed products. Pros I can provide my customers through Costumer's Canvas with the tools they need to create custom printed products. Cons I find it difficult to integrate with other applications Review Source lG lala G. professor Market Research Used the software for: Less than 6 months ### "easy to use app" May 18, 2023 5.0 It is an application that helps me a lot with customers and delivers what I need with quality Pros varieties of tools it offers and good interface Cons should have more editing functions and best resolution Review Source SG Silvia G. Administrador Consumer Services Used the software for: Less than 6 months ### " Canvas is very easy to use, I love it" February 28, 2023 5.0 I use it for my own work and I don't need big effects, so for what I need it has been great and suits me very well. Pros Practicality, variety of features, it is not necessary to be an expert in design, as the application provides me with everything I need to do my job well. And there is still a free and paid version with exclusive features, finally I can get incredible results without needing training Cons does not offer tools to create from scratch, does not offer creation tools from scratch, does not offer trademark registration and some works carried out are copyrighted . It is limited in functionality and editing within the app, it cannot work offline and the templates are simplified and by sharing with others you can find one like it. Review Source PB Paul B. Owner Retail Used the software for: I used a free trial ### "Beautiful results" November 5, 2018 5.0 Pros This has given us outstanding results we couldnt be happier Cons It could be faster but they may be temporary as we are new users Review Source Similar Products Featured