# A2X Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is A2X the right Financial Reporting solution for you? Explore 287 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173271/A2X-Accounting/reviews

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A2X

4.9 (287)

[View alternatives](https://www.capterra.com/p/173271/A2X-Accounting/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of A2X

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

RT

Robin T

Managing DirectorAccounting, Self-employedUsed the software for: 1-2 years.

“I like how easily A2X Integrates with QuickBooks and Xero and data is downloaded from Amazon.“

August 14, 2023

NB

Noam B

FounderMedia Production, 11 - 50 employeesUsed the software for: 1-2 years.

“The only issue we have experienced with A2X is the occasional difficulty in setting up more complex accounts.“

January 24, 2023

RL

Randall L

OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“We used this service for probably 8 years. If you sell on Amazon and want to reduce time spent on books this tool will help.“

October 6, 2022

JK

Jacqueline K

OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“The staff are all friendly but utterly disorganised and contradicting. “

May 9, 2022

SD

Samantha D

Financial ControllerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“It makes a job which was taking hours happen in a few minutes, even when I have to update the mappings each time as we keep adding new lines to our Amazon shop.“

February 21, 2022

Sophie G

DirectorArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months.

“It's a bit tricky to setup, but that's mainly because of all the different tax settings across different Amazon marketplaces.“

February 17, 2022

AK

Alexandra K

Bookkeeper/Finance Team MemberAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“A2X then seamlessly integrates into Xero, our cloud based accounting software of choice.“

October 18, 2022

EM

Eli M

OwnerAccounting, Self-employedUsed the software for: 6-12 months.

“Unable to keep multiple tabs open - could be browser difficulty not A2X.“

December 13, 2021

## Showing most helpful reviews

Showing 1-25 of 287 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jake C.  
eCommerce Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "Cool Software To Track Amazon Marketplace Sales"

August 10, 2018

5.0

Excellent. Solved a few annoying issues we had and sped up some reporting internally.

Pros

Amazon Support is the bee's knees if you ever need it. This software speeds up a process and gives you ore time to deal with other tasks. That time savings alone is enough to justify the cost for our company. The integrations are top notch.

Cons

The price, I can't use it for my personal side gigs as I wouldn't be able to justify the cost due to low sales volume via Amazon channel, it's more of a niche channel for me, compared to, say, eBay. Great for high-volume business use, in that case the price is pretty much negligible.

Review Source

NB

Noam B.  
Founder  
Media Production  
Used the software for: 1-2 years

### "Exceptional Accounting Software with Unbeatable Features"

January 24, 2023

5.0

We have been using A2X for almost a year now and haven't looked back. The software is incredibly intuitive and easy to use, making our accounting much smoother and efficient. The customer service has been excellent and the cost is unbeatable. We couldn't be happier with our experience so far and would highly recommend A2X to anyone looking for great accounting software.

Pros

A2X has been an absolute game changer for our business! The software is incredibly user friendly and makes reconciling accounts a breeze. It's also very cost effective and the customer service is top notch. We have been so impressed with the accuracy and speed of the software. Highly recommend!

Cons

The only issue we have experienced with A2X is the occasional difficulty in setting up more complex accounts. It took a bit of time and effort to figure out, but once we got the hang of it, we've had no problems. Overall, it's been a great experience!

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

A2X stands out from its competitors with its unbeatable features. The software is incredibly user friendly and makes reconciling accounts a breeze. It also has a wide selection of integrations and connectors, making it easier to connect with other software programs. The customer service is outstanding and the cost is much more affordable than other software solutions. A2X is the perfect choice for businesses looking for reliable and cost effective accounting software.

Review Source

EG

Emily G.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "No mess integration"

April 7, 2026

4.0

I am happy with the software and how it links between Shopify and Xero. I can have access to it easily while not being the shop owner, and it gives me all the information I need to process the accounts. But if I require more detail then I have to refer back to Shopify, but this isn't often

Pros

It's very easy to use and once you've set it up it will run by itself with little intervention. The payout invoices can be sent through to Xero automatically and there is also a lot of settings for mapping all your products

Cons

It's good that it has so many mapping choices but it can also be slightly overwhelming, especially if you don't come from a finance background. Also when the automatic invoices come into Xero it breaks it down by mapping category, meaning it's somewhat vague if you want to know exactly what was sold

Review Source

RB

Roger B.  
Finance Director  
Retail  
Used the software for: Less than 6 months

### "Very useful for simple set ups But struggles on complexity"

November 22, 2019

3.0

Turnover with FBA £300,000 with 4000 skus - FBA across the 5 EU countries of UK ,DE FR,IT ES As we have our own website we our over Sales Thresholds for DE and FR Germany at 19% VAT and France at 20% VAT supplies have to identified and paid to the correct government agencies the rest have to be paid to HRMC UK. Lots of analysis to work correctly. The A2X mapping is a major headache but once identified imports into quickbooks correctly. Still in the process of getting mapping completely working. Problems with missing countries and jurisdictions

Pros

There is only perhaps 4 in the market and this is the only one that has a chance with quickbooks. Reasonable attempt has been made to Cater for Multiple EU VAT countries, Inventory and mapping Help desk has very knowledgeable staff about the product. Attempts at downloads can be applied to QBO and erased if errors are made.

Cons

Mapping cannot be backed up and reapplied - constant crashing and having to start from scratch Mapping not organised coherently - income mixed with fees - not enough breakdown of shipping

Reason for choosing A2X

Too many SKUS and Inventory transactions for Xero to cope with so had to switcj to QBO

Review Source

VR

Verified Reviewer  
Managing Director  
Sporting Goods  
Used the software for: Less than 6 months

### "A Must Have"

August 6, 2021

5.0

Customer service have been consistent and on hand from enquiry to set up and beyond with any questions we have had.

Pros

\-ease of use -VAT consolidation -cross platform integration -customer service

Cons

\-time taken to set up was a bit lengthy (but worth it) -be great to include a stock tracking integration

Switched from

[ConnectBooks](https://www.capterra.com/p/210869/ConnectBooks/)

They changed our pricing due to an admin error and we weren't getting the right level of detail form a VAT perspective.

Review Source

AM

April M.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great Integration Software for Amazon FBA sellers"

November 22, 2019

5.0

A2X helps solve the issue of getting the Amazon settlement information correctly into Quick Books Online with ease as an Amazon 3rd party seller.

Pros

It is easy to navigate the process of the export of Amazon settlement reports and the import into Quickbooks online. The information has been accurate.

Cons

Nothing, it serves its purpose. I have not had any issues with software.

Alternatives considered

[Entriwise](https://www.capterra.com/p/193890/Entriwise/)

Reason for choosing A2X

Ease of understanding imported information and it is user friendly.

Switched from

[Entriwise](https://www.capterra.com/p/193890/Entriwise/)

A2X reported the Information from Amazon in an easier to figure out fashion.

Review Source

Jillian H.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Absolutely essential for any and all Amazon sellers"

May 24, 2019

5.0

Love love love! and plus their support staff is so fantastic and if you bring up any valid issues, they will often release a product update to solve that problem in a short amount of time.

Pros

It is really hard to get all the fees and discounts and fba related stuff charged correctly on your own out of Seller Central. A2X does it ALL and just maps and syncs directly to Xero. It's a game changer in terms of accuracy and efficiency.

Cons

Once there are a lot of skus, it can be tough to filter them to fill in missing costs for the cogs reporting.

Review Source

Danny R.  
Director IT Operations  
Medical Practice  
Used the software for: 2+ years

### "Perfect for an Amazon bsuiness"

October 12, 2018

5.0

Pros

Provides all the data to Xero that is needed to keep accurate books

Cons

Would like it to integrate with my inventory program, SellerCloud to pas through my costs.

Review Source

Steven B.  
Controller  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Huge Time Saver "

September 27, 2021

5.0

I am the controller for a Shopify business. A2X provides summaries matching perfectly to Shopify sales before it gets booked in QuickBooks online. I also have various collections I have to track separately in QBO and through A2X it automatically sets the classes I have setup in QBO. Also, A2X customer service is outstanding.

Pros

Summarizes Transactions...Integrates easily between Shopify and QBO...Helps track different collections from Shopify into QBO.

Cons

There are many advanced features that are not intuitive to use but A2X has great customer service to walk you through and help you set up the features.

Review Source

Ryan W.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Best app to automate revenue entry into Xero (and other softwares)"

March 14, 2018

5.0

It eliminates the need for complicated journal entries and cuts the time reconciling FBA to minutes.

Pros

FBA charges are very complicated. A2X is set up once by mapping accounts and then automatically imports data into Xero. It automatically splits the data between months, so regardless of when your payment comes in (which is every 2 weeks in my experience), the data is in the correct period. It will also give you default accounts which is great if you only sell on Amazon. This setup, along with a good online accounting software, can make your accounting work extremely easy and quick. Seriously, for the time I spent before doing journal entries, A2X is well worth the price. I currently use this software for all clients selling on Amazon.

Cons

The worst part is more on Amazon's side, with their myriad of charge types, inventory types and revenue types. A2X doesn't have any cons in my experience except that the initial mapping can take some time to work out.

Review Source

VR

Verified Reviewer  
Treasury  
Accounting  
Used the software for: 6-12 months

### "Good one for the best management in your business, i really love it ❤️"

August 19, 2023

5.0

For my experience it make my business better, amazing and good 👍🏻

Pros

It’s amazing one for all you want about your business management, it make all the work easier!

Cons

I see it amazing when I’m using it about all i want for my business

Review Source

GW

Greg W.  
Founder  
Apparel & Fashion  
Used the software for: 6-12 months

### "Excellent app. Highly recommended"

August 10, 2020

5.0

I've run a few a couple of large global online stores over the last 10 or so years on the Shopify platform and getting accurate sales data into our accounting software has generally been a right pain, not to mention time consuming! We've done it manually, we've used a plethora of different apps and NONE of them (really none) have been able to do it correctly and more importantly, accurately. There was always issues with one thing or another that made us still have to manually do things. This defeated the purpose! I thought I was finished trying to find an automated solution, but when I launched my latest venture I came across A2X and thought I would give it one last go! After signing up I started to work through the connections and then (honestly) immediately thought this is too complicated (it is very in-depth but I suppose if you want it to work correctly it needs to be). I thought this was going to be another waste of time but I reached out to support. The response I got was AMAZING and a video call was set up where I worked one-to-one with someone on the their onboarding team who worked through each and every part of their app and made the right selections and connections that were appropriate for my business and the platform / accounting software and payment providers I use to ensure all the date mapped correctly into XERO. Even received a follow up a couple of weeks later checking if everything was fine! This is the way onboarding and customer support SHOULD work b

Pros

Does what says on the tin. We've tried countless other apps and all of them have one issue or another and this one just works

Cons

nothing really. It would be better if the setup was simplified, but the onboarding team was amazing and sorted this out for me. Providing they can offer this same onboarding assistance to everyone then there isn't an issue

Review Source

Rohan B.  
Marketing Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Time and Money saver A2X"

August 14, 2019

4.0

Quick respond of A2X saves lots of time and save

Pros

A2X make the process easier for selling on Amazon. It gives great information to the business owner about their sales. It responds very quickly so saves lots of time.

Cons

It doesn't work for other sales channels.

Review Source

AK

Alexandra K.  
Bookkeeper/Finance Team Member  
Accounting  
Used the software for: 2+ years

### "Essential for Shopify users"

October 18, 2022

5.0

A2X helps us understand shopify payments. Instead of a random amount being deposited into our checking account we are able to understand what the numbers represent. Vital.

Pros

I use A2X to breakout all the fees and various components of shopify payouts. A2X then seamlessly integrates into Xero, our cloud based accounting software of choice. Previously we were trying to figure everything out in Shopify and it was a huge headache. A2X lets us understand the aggregate data and is essential.

Cons

Their website takes a minute to navigate. Not a huge issue but it is maybe not quite as intuitive as it could be. But it is also pretty basic so it requires only a few clicks to find what you are looking for, not easy to get lost for long.

Review Source

RA

Rameez A.  
Management Consultant  
Accounting  
Used the software for: 2+ years

### "Quick fix for eCommerce sellers"

February 21, 2022

5.0

Pros

I am using A2X for my eCommerce clinents since few years and it was an amazing experience and they are continuously improving and making it easy and user friendly for eCommerse sellers, I recommend A2X for every eCommerce sellers especially Amazon sellers.

Cons

Nothing, it's great and improving day by day.

Review Source

VR

Verified Reviewer  
Director of Operations  
Retail  
Used the software for: 6-12 months

### "Huge Time Saver for Amazon Sellers!"

October 3, 2019

5.0

This saves me so much time. This has turned what used to be a tedious, manual process into an easy, quick one.

Pros

It's a huge time saver. This alone justifies the cost (versus the time it would take one to do this all manually), even at a low value of time. Also, it integrates excellently with Amazon (which it should, as that's what it's designed for). It pulls all Amazon sales data in and maps it out in a way that's organized and easy to digest.

Cons

While it's essential for high-volume Amazon sellers, it doesn't help when it comes to selling on other platforms (like eBay, for example). Depending on your Amazon selling volume, the cost may not be as beneficial for you if you're selling elsewhere.

Review Source

SK

Spencer K.  
Founder  
Food & Beverages  
Used the software for: 1-2 years

### "Does the job. Should be a normal Xero feature"

December 7, 2021

5.0

Easy enough to setup and does the job for a low cost.

Pros

Setting up my account was simple and easily simplified my weekly accounting tasks. Setting a couple rules in a2x + xero means that all my orders (1-time & subscription) and refunds for Shopify stores are automatically tracked and logged for my biz's book keeping appropriately. Honestly perplexed how this isn't native to Xero's offering.

Cons

Figuring out the configuration changes when my banking/Xero changed meant that I also had to go fix my setup in a2x.

Review Source

MG

Michael G.  
Managing Partner  
Plastics  
Used the software for: 6-12 months

### "Just works"

November 30, 2021

5.0

Excellent and very responsive.

Pros

Easy to set up and implement. Our Bookkeeper had it operational and integrated with QBO in 2 hours

Cons

A little pricy ($70/mo) as we only use it for Amazon every 2 weeks to ingest data after payout.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing A2X

Recommended by industry peers

Review Source

KAS(A&S

Kerry Ann Smith (INPHOQUS ACCOUNTING & S.  
CPA  
Accounting  
Used the software for: 6-12 months

### "E-commerce Accounting, without the fuss"

September 17, 2020

5.0

Here at InPhoqus Accounting & Tax Services , we take great pride in the level of expertise we offer to digital and online business owners; most of whom were sick and tired of standard accounting solutions that were not meeting their e-commerce needs. We help our e-commerce clients save time and increase their bottom time. A2X is one of the primary reasons we are able to do what we do. A2X is easy to use and their customer service is second to none. Really awesome tool! Highly recommended! Get started with A2X today you will not regret it!

Pros

Ease of Use, Customer service and now has Walmart

Cons

No dislikes- This is truly an awesome tool

Review Source

TA

Thomas A.  
Staff Accountant  
Accounting  
Used the software for: 6-12 months

### "A2X: The best tool for amazon ecommerce users"

November 29, 2021

5.0

We have been able to save lots of time when working with Amazon transactions

Pros

I like the functionality of this software and the fact that it makes accounting for amazon sales easier

Cons

Our company uses A2X for almost all of our clients. Every time a new client is added I have to go in and individually unsubscribe from all the updates from the client which is very annoying. I think the updates should be set on off as a default.

Review Source

VR

Verified Reviewer  
Founder  
Food & Beverages  
Used the software for: 6-12 months

### "Life saver"

December 23, 2021

5.0

Very positive - our accountants are very grateful!

Pros

It's makes an otherwise complex task simple - I'd spend hours with my accountants trying too figure out Amazon cashflow otherwise!

Cons

I think some more descriptions around the payments would be useful - thought this would need to come from Amazon

Review Source

tH

todd H.  
President of Putting  
Sporting Goods  
Used the software for: 1-2 years

### "Saves Time, Great Value"

February 21, 2022

5.0

Imports my transactions from Amazon and automatically categorizes sales and expenses. Also tracks COGS in the month my inventory is sold and debits my Inventory Asset account. Make reporting easier.

Pros

I recommend this app for anyone who wants to automate their accounting workflows. I use A2X for both my Amazon and Shopify transactions. It's been running in the background for over a year now without any issues.

Cons

Amazon and Shopify are separate accounts so sometimes you need to toggle back and forth, but its only a minor inconvenience.

Review Source

VR

Verified Reviewer  
Accounting Wrangler  
Internet  
Used the software for: 1-2 years

### "The A2X software saves so much time and hassle"

March 19, 2018

5.0

Pros

I love that A2X cuts out the laborious Revenue to Cash reconciliation process. It pulls together all the required sales and expense data from Amazon, and ties it to actual funds received from Amazon. In the end, Revenue, Expenses, & Cash from Amazon are all booked AND receive the proper month-end cutoff.

Cons

A2X is not very intuitive for the non-accountant (mostly because of all of Amazon's various item names), so I definitely recommend using it with your accounting advisor or having them set up the initial account mappings. After that, it's a breeze.

Review Source

VR

Verified Reviewer  
CEO  
Cosmetics  
Used the software for: Less than 6 months

### "Great time saver!"

March 19, 2018

4.0

Pros

Great piece of cloud service taking the hazel and headache out of the confusing Amazon payment schedules. Collects all line items from Amazon payment and presents them to be easily since with your accounting software. Awesome!

Cons

We have decided against using this software because of our customer backoffs structure. Our central hub is Dear Inventory Systems and A2X unfortunately does not integrate well with Dear. We would have ended up with two sales entries (one coming from A2X and the other form Dear) for each sales in Xero (our accounting platform); requiring us to manually go into Xero and start deleting duplicate sales/revenue entries for each order. That defeats the purpose of having an automation in place.

Review Source

VR

Verified Reviewer  
Director US Affairs; SP Agent Developmental  
  
Used the software for: 2+ years

### "Great Service To Make Sense Out of Your Amazon Payouts"

March 13, 2018

5.0

Streamlined my Amazon payout accounting.

Pros

I really like the ease of use. Once you set up all of your bookkeeping accounts within A2X, every payout gets automatically synced with Xero.

Cons

I would like the price to be a little cheaper for sellers who sell on multiple marketplaces such as the US, UK, DE, etc. Perhaps offering a bundle price is a good idea.

Review Source

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