Who Uses This Software?

Small business to enterprise with 10-150 agents looking for a full-service hosted cloud contact center software solutions partner and not just another vendor.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • My Call Cloud
  • mycallcloud.com
  • Founded 2011
  • United States

About My Call Cloud

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

My Call Cloud Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

My Call Cloud Reviews

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