Who Uses This Software?

Consumers, SMBs, Enterprises


Average Ratings

21 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.50/year
  • Pricing Details
    Best Value: 10 Computers - $69.50/year ($6.95 year one)
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • RemotePC
  • www.remotepc.com
  • United States

About RemotePC

Remote Access for your PC and Mac from anywhere, even from iPhone or iPad. Support multiple remote computers in real-time. Stay connected with your home or office computer without having to commute. Effortlessly manage your files, transfer data, and print documents remotely. Invite associates to temporarily access your computer to work on presentations, documents, and more in real time.


RemotePC Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

RemotePC Reviews Recently Reviewed!


Needs some work

Feb 13, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is so easy to use. I also think it is easier to switch between monitors when you have two monitors at work and only one at your remote computer.

Cons: It disconnects in the middle of your work sometimes. it will automatically reconnect pretty quick, but you will have to make sure whatever you think you saved or did was not lost in the disconnect. I also have had trouble not being able to connect a couple of times and I would go to work and my main computer was not turned off and the internet connection was still signed on so it made no sense to me (like if I lost power or something, which no software would be able to keep from happening)

Overall: I really enjoy using this system and the cost is so much less to the company that previous software I have used. I went in to my work settings and made sure it has that my computer does not have any settings to have it rest or sleep or anything like that as that may have been the reason I was unable to get on line at my home work station at times. We will see. Overall it is a great software and the people I have talked to when I had a problem are knowledgeable and very nice.

Good product

Mar 11, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works as it should. Connects quickly. I like having the standalone software to keep pinned to the taskbar. Makes for even quicker connections.

Cons: The only negative which is minor, you have to click "view" & "full screen" to get to full screen mode. Double clicking the top bar doesn't get you there. Not a big deal but I had to write something.

Overall: After using the big name product for years they were doubling their pricing for 2019. Found this product when looking for an alternative. Gave it a try for literally a fraction of the cost. Works just as good if not better than the big boy. No disconnect issues as other review mentioned.

Saved our small office over $1000 this year.

Flawless and Affordable Remote Systems Access

May 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the features you need and then some, fast and easy access, password protected, lightweight system utility, inexpensive, unlimited systems

Cons: A few glitches in the desktop program that are annoying, but don't effect functionality. The mobile device access could use some work too.

Overall: This product allows me to quickly (and easily) access ALL of my computers (both office and personal) in an instant. It contains all the features one would need for personal or business use, without having to pay for all the features you don't. Also, the system tray application is very small and doesn't effect the computer's performance.

Capterra loader

Affordable, Easy Way to Remotely Manage PCs

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: RemotePC is just like TeamViewer, but affordable - especially for a small network. It's easy to use and pretty intuitive. It allows for remote WOL, disable remote input, send remote commands, file transfer, and complete unattended access of a remote PC. Remote PCs may be accessed by web, computer, or mobile app.

Cons: It's hard to find any cons with RemotePC. The WOL feature could be better, but nothing else that I can think of is what I would consider a con.

Overall: RemotePC is a very affordable and easy way to manage a small network of PCs remotely.

Product doesn't work when computer sleeps

Mar 15, 2019
2/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Pros: I like the idea of accessing my office computer when traveling.

Cons: Remote PC does not work when the home computer is "sleeping" which I believe is the default for most computers. Someone from Remotepc helped me configure the application when I purchased it. They were very helpful but forgot this important fact. It would have been nice for someone to tell me this at the outset. I have called at least 4 times while on business trips with the complaint that I am not able to access my office computer. NO ONE suggested that I need to disable the "sleep" mode until today. I am very angry that this was not explained up front or on any of the prior calls. While I paid a reduced "trial" fee, it was an entire waste of money.

Overall: Great idea; poor execution.

Very good remote access application.

Jun 20, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very economical application, which has good tools such as file transfer between remote and local desktops.

Cons: When I'm going to connect to a computer remotely, it takes a lot to be able to take remote access to any desktop.

Overall: Being able to connect remotely to any computer and transfer files between desks.

Remote PC - Great Value, Easy To Use

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Remote PC was easy to install and use. Rolled out the software to a few users and they found it easy to use as I walked them through it. I would recommend it to small to midsize businesses.

Cons: A couple of things I didn't like that may or may not be fixed in the future are:

1. Cannot lock the setting for the application on a users computer.

2. Cannot make a deployable package with setting pre-configured.

Payroll Administrator

Apr 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love I can connect from anywhere and access my work information, emails , folders etc

Cons: none so fr it has worked great only been using for 1 month

Overall: great hopefully it continues this way

Great Remote Connection

Mar 19, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I am able to access my laptop from anywhere using RemotePC. The installation was very quick, and super straight-forward. It's very easy to set up an always-on connection with the guided installer.

Cons: I least like the need for the remote computer to be "awake" in order to establish the connection. If for whatever reason your computer "sleeps" while it's locked, you won't be able to establish the connection.

Gets the job done

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Does exactly what it should. I used to use this software in tech support. I really liked that you can use this without having to download any software.

Cons: It didn't always work right away or was difficult to get the person on the other side of the phone connected.

Great day to day tool

May 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like this software for remote connections, it has a good price and a good discount for the first year. Grear value!

Cons: Sometimes I have problems when the wireless gets slow, I don't have this problem with other tools but it's not bad

no remote printing??

Nov 27, 2018
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money

Pros: really cheap remote connection. Much cheaper than Logmein (whose remote printing works fine)

Cons: Printing does not work. I have made enumerous calls to support (always foreign) and had a log in by the "development team." They don't have the slightest idea how to do this. In the instructions it just says choose RemotePC printer and print. (and it may not work if the remote printer is not "configured". They do not explain anywhere what they mean by "configured" nor how to configure it. Very poor FAQ.

Overall: Very poor. I can only assume that most people have no need for remote printing.

Stay away from this company

Mar 22, 2019
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Cheap services if you need something to access

Cons: Customer Services is the worst.

Features sucks

Computers appear in the web portal but not on the desktop app.

Overall: Stay away from this company!!!! Cheap services and the worst customer service I have seen. They just canceled my account and deactivated 40 computers without even telling me. Now, I need to redo all this work and customer service team said they can't do anything and they don't really care. Shame.

Saved me carrying my laptop to and from work!

Jan 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to setup, with little to no delay when connected remotely. Good authentication process.

Cons: Some failures to connect a times, but honestly, one retry and the connection is good.

Overall: I wanted a simple mechanism to be able to leave my work laptop at work, with the ability open to me to use my home computer to log in remotely. RemotePC fit the bill perfectly. Setup was a breeze, and this thing at times runs better than some VPN's I've used in the past.

Managing any computer with remotePc is easy.

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is good tool when it comes to data sharing or screen sharing. Remotepc is very simple and easy to use. Anyone can easily connect to other computers easily.

Cons: The problem I found is that the software is less popular as compared to the Team viewer and other persons does not have the remotepc installed on their computers. Otherwise its cool.

Remote desktop that works

Oct 03, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use, free, not excessive features, does what it says it will, ctrl+tab works

Cons: Lagging, a delay in the remote Connection which eventually becomes disturbing, doesn't feel like you're sitting in front of the other computer, screen resolution is sometimes not compatible

Overall: Pretty good, free price can't be beaten, but lacks the speed

Great service

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Really good integration and compatible to use with multiple team members. Viewing and sharing files is easy and the design is amazing

Cons: Needs newer features in the long run, rest everything is perfect. It's usable and friendly but surely needs improvements

Capterra loader

easy access from anywhere with your smart phone

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy setup and controls - straight forward interface, but best of all is the cost.

Cons: Nothing - love this product - it allows me to do what it need to do from anywhere.

Overall: Now I do not need to run back to the office to look up anything or get work done from anywhere.

Great functionality

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Convenient and easy to be honest, this app has been a game changer for my business. Simple and friendly app

Cons: Can be more responsive and adding members to edit the files on my pc takes some time. A faster and better navigation would be great

Capterra loader

Unstable POS

Oct 13, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Cheap. The pricing is economical compared to competitors, but there's a reason.

Cons: Connection is horribly unstable. Disconnects every 2 minutes (I timed it) and customer service cannot find the problem. Clicking anywhere on the windows changes the size of the window to some weird size so you have to drag it back out. No setting to scale the window. Did I say HORRIBLY UNSTABLE CONNECTION?

Overall: Access to computer that is 30 miles away, because I can not afford Team Viewer.

Great solution for working remotely

Apr 17, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Remote PC makes working remotely a snap. It's very easy to use and administer.

Cons: We occasionally have connection issues but it may be out network.