# RemotePC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RemotePC the right Remote Desktop solution for you? Explore 583 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173304/RemotePC/reviews

---

RemotePC

4.7 (583)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of RemotePC

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

Intuitive and user-friendly operation

91% positive reviews out of 90

Most reviewers indicate ease of use with a simple interface, minimal learning curve, and broad accessibility.

Natalia S

Owner, 11 - 50 employees.

"We have tried many software but were not satisfied with them that's why we were keeping searching for years until I founded REMOTEPC -that's a very easy software to operate."

Occasional connection instability

36% negative reviews out of 75

Some reviewers describe connection issues, including random disconnects, slow initial links, and occasional reconnection difficulties.

Krystal A

Finance, 11 - 50 employees.

"Sometimes, there are minor glitches when connecting which can at times be assumed to be a connection error, but there is no way to be sure. "

Quick and simple installation

94% positive reviews out of 68

Most reviewers describe installation as fast, straightforward, and easy to set up across multiple devices.

Randy E

Administrator, 2 - 10 employees.

"In using RemotePC for the first time, we were amazed at its ease of installation and use in controlling various computers for difference purposes. "

Lag and slow performance

46% negative reviews out of 74

Some reviewers indicate experiencing lag, slow response times, and blurry displays, especially during remote sessions.

Chloe W

Owner/Bookkeeper, 1 employee.

"When trying to connect to multiple screens, the screens other than the main screen are very laggy and slow."

Remote access for flexible work

95% positive reviews out of 21

Most users report remote work enables seamless access to files, programs, and troubleshooting from any location.

Greg T

Business Manager, 2 - 10 employees.

"Have had no issues, works just as advertised, saves me from having to make commutes in snow storms!"

## Showing most helpful reviews

Showing 1-25 of 583 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mitch R.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Awesome app with a great interface and ease of use with Unlimited backup for $2 more!!"

January 23, 2025

5.0

Si I started testing a few apps and was honestly getting frustrated as am on a Mac and it does make a difference (Interface and such). As most people I first tried the free options (Which if you're concerned about security trust me DON'T) then I tried RemotePC (Thought at first it was only for PC so they might want to consider a name change) I LOVED the ease of use and interface right away as I could tell they put some thought into it. Also one of my favorite things was that there is plenty of info available through AI such as Gemini or Perplexity (My favorite BTW) With this help I quickly navigated through the interface to setup everything with great security. Keep in mind that the more security you add the slower the connection so be aware of this tradeoff... Also this is the only app that offers a $2 charge for UNLIMITED ONLINE BACKUP and that really sealed the deal for me !!!

Pros

Very fast connection speed with plenty of options !! Easy to setup and use right away For $2 more got UNLIMITED ONLINE BACKUP !!!

Cons

To be honest I've yet to find a negative thing about it. As with all remote control apps maybe a bit faster to connect but this can be fixed in settings so not really an issue

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

It was really slow and I just didn't like the lack of security plus the fact that it is the defacto standard for scammers made me mistrust them

Review Source

IG

Ireshyn G.  
Senior Scientist  
Research  
Used the software for: 1-2 years

### "The ultimate remote pc software! "

October 1, 2025

4.0

Great piece of software for the price that I use everyday. Definitely a must have for people who need to remote access PCs. It is fast and cheap.

Pros

Great value for money. I switched from other remote pc softwares due to pricing. RemotePC is big on features and low on price.

Cons

Sometimes the software does not immediately connect and the file transfer is also not the most reliable.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing RemotePC

RemotePC gave us the best bang for buck and allowed us to deploy on many systems.

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Price and support that we received from AnyDesk was not as competitive with RemotePC (iDrive)

Review Source

DH

David H.  
Project Manager  
Retail  
Used the software for: 2+ years

### "RemotePC - King of loosing connections. "

September 18, 2025

3.0

It may be a inexpensive software for remote access, but there is better. You will get what you pay for. If you need a simple inexpensive software to jump on a computer from time to time, then it will work. If you want longevity and be able to act like you are right at your desk, then there is way better options that are not much more money. I also, being our business's IT guy, didn't feel comfortable with the security of RemotePC. It doesn't log any users, time, etc. It felt that if someone was able to get access themselves, you wouldn't know they were watching. We prefer to know who logged in, how long, and feel like it is better controlled.

Pros

It was easy to setup for remote connections. The price is cheap enough if you just need a basic quick connection to an unattended computer.

Cons

The stability of RemotePC is not good. It would drop connections frequently. It even got to the point that other team members would get frustrated that the connection would drop, freeze or just go into "connection interrupted". You would then have to wait it out for long periods of time, or shut it down and retry. Information between computers would be slow at times looking like it was glitchy.

Alternatives considered

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

Reason for choosing RemotePC

The price was better than Zoho, but it comes at a cost also.

Review Source

EM

EVERLYNE M.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Reliable and Efficient Remote Access Solution"

January 29, 2025

5.0

"RemotePC has been an invaluable tool for my work, allowing me to seamlessly attend to my clients across different continents. The remote access is reliable, secure, and user-friendly, making it easy to manage tasks efficiently from anywhere. Highly recommended for professionals who need a dependable remote access solution.

Pros

\-Reliable and secure remote access -Easy-to-use interface -Seamless connection with minimal lag -Ability to assist clients across different continents -Cost-effective compared to other remote access solutions

Cons

Occasional connectivity issues depending on network strength

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Remote Pc is often considered better than TeamViewer for individuals and small businesses due to its generally lower price point, good performance on low bandwidth connections, and a focus on simple, straightforward remote access, whereas TeamViewer might be more feature-heavy but can be more expensive, especially for large-scale deployments, and may have a steeper learning curve for basic users

Review Source

RL

Richard L.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "RemotePC is a great tool for remote access and support issues. "

February 13, 2025

5.0

My overall experience was very positive, thanks to their customer support. They were very helpful, walking me through the steps needed to be successful. The price for a year of remote access to another PC was also quite unexpected. I will probably only use it a few times a year to help out a friend who needs computer support occasionally, so it was priced very reasonably. The software worked great!

Pros

The customer support was very responsive and helpful during the installation and afterwards.

Cons

I did not install the correct version the first time, so it took a phone call to RemotePC support to get a better understanding of which download to use for the offsite machine (Host) and which one for my machine. Once it was explained, I installed the correct version at each end and it worked beautifully.

Alternatives considered

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Reason for choosing RemotePC

GoToMyPC was very difficult to install and was much more expensive for an annual license.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

GoToMyPC was very difficult to install and was much more expensive for an annual license.

Review Source

NO

Nathan O.  
Draftsman  
Building Materials  
Used the software for: 1-2 years

### "I Don't Use Anything Else"

January 27, 2025

5.0

I only use Remote PC. It's very user friendly & easy to work in. Did I mention the price?

Pros

1) I love that I can copy/move items from my log-in PC, to my remoted in PC. 2) I like that I can pick to pay for the the amount of computers I need. I don't have to pay for a dozen PC's when I only log in to x2. 3) The price is great whether it's for x1-x2 PC's, you need a 1,000 PC's

Cons

The biggest con for me is there is sometimes a non responsive time for a couple seconds. Could be the internet connection on one of the PC's though too.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Mainly, getting the same tasks done & being able to do the same thing for cheaper.

Review Source

PA

Phil A.  
President  
Hospitality  
Used the software for: 6-12 months

### "Best Remote Access Product Available!"

March 21, 2025

5.0

I replaced another remote access software with RemotePC and am so glad I did. RemotePC is so much faster and easier to use.

Pros

It is very easy to use and is also very fast.

Cons

I have yet to find any cons, this product is great!

Switched from

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)

The previous product was slow and cumbersome to use.

Review Source

PG

Patrick G.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Alternative to TeamViewer"

December 15, 2024

5.0

No issues so far, we are able to perform all the same functions we could with TeamViewer for a much better price.

Pros

Cost of product and ease of use. Does everything we need it to do

Cons

Nothing so far. The product is able to computer will with what you used TeamViewer for previously.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Perpetual license expired, cost to renew to subscription wasn't worth it. RemotePC was very cost effective and did everything we needed

Review Source

JL

Jonathan L.  
Network Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "RemotePC Review"

December 24, 2024

5.0

I have set this up for a few customers who needed a cheap but good option to remote into their work computer. It is user friendly and works fine.

Pros

It does have a very good price and so far seems to work very well.

Cons

I have not found any as of yet. It does as expected.

Alternatives considered

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Reason for choosing RemotePC

Cheaper and works just as good for the customer.

Review Source

HS

Heather S.  
Bookkeeping  
Medical Practice  
Used the software for: Less than 6 months

### "Perfect solution"

January 21, 2025

5.0

The customer service has been great and the price point is amazing!

Pros

Our accountant is able to access our account and help us at anytime.

Cons

Haven't had a problem yet and I'm sure the customer service will be able to help me out!

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

The price was a huge factor and I have used remote pc personally.

Review Source

VR

Verified Reviewer  
Solution architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Positive remote support"

August 23, 2024

5.0

It is an excellent Product and a very affordable

Pros

Very useful for remote access and remote support

Cons

It is just laggy sometimes when it takes more time to use

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Not affordable for such a heavy price and monthly package

Review Source

JR

Jonathan R.  
Owner  
Photography  
Used the software for: Less than 6 months

### "A Superb Cost Effective option to the expensive competitor"

April 26, 2023

5.0

So far, its been wonderful.

Pros

After spending a year with a competitor, I loved that the switch to RemotePC was painless, quick and provided all the same functionality at a fraction of the cost with added Backup Options that are also easy to deploy and use. Something the competitor had but was not very clear on regarding the pricing. RemotePC was very direct and upfront on what you got for what you paid.

Cons

I have yet found something I did not like. Maybe not learning of RemotePC a year prior when I first paid for the competitor.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Pricing, for what seemed like a very simple product was to excessive with TeamViewer. Overall, TV worked well and worked well for me but the price always seemed excessive. Especially considering that with TV i paid for the single user/single pc option and with RemotePC, I was able to get the SoHo 5pc option for a fraction of the cost, even including backup.

Review Source

MB

Martin B.  
IT support specialist  
Computer Software  
Used the software for: Less than 6 months

### "Surprised by so this product when looking for some alternative"

March 24, 2024

5.0

Haven't been using it very intensively so far because of mid-term health issues when I'm limited regarding the amount of work I usually do, but overally I'm happy with RemotePC

Pros

Simple setup, rich options to configure, smooth performance

Cons

It's not a matter of life and death, but modern design of GUI would be welcome

Alternatives considered

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Reason for choosing RemotePC

I told to myself I will give it a try for such friendly price and I found RemotePC to be good enough for me.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer used to be very simple and demanded minimum effort, but it changed recently

Review Source

JT

Jill T.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A less expensive full featured alternative"

March 29, 2023

5.0

Overall, the experience has been very positive with ease of use and deployment.

Pros

Remote access, unattended access, and the ability to move files easily have all been game changers for our small agency. It was really easy to deploy across all of our computers and it has made it a breeze to be able to log in, move files, provide real time support, and ensure that our machines are as functional and safe as possible. We had previously been using an alternative that cost more and did not deliver as good of service without some limitations. We've been super happy with the switch and aren't planning to return to our prior program.

Cons

Overall, we have been really pleased with the product and haven't found the features that we use to be lacking. However, we are a really small organization with simpler needs and I can see that larger organizations with more complex needs may find the overall product to be a bit simple for their needs.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

We swapped as the overall cost was quite high for our needs and we were constrained by the number of devices that we could log in from which was challenging in a period of high growth for our company.

Review Source

DF

Darrell F.  
Mr  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great service for accessing client machines remotely!"

April 27, 2022

5.0

Had been looking for a more cost effective alternative for accessing my clients' computers remotely. RemotePC is helping me do just that, and just as effectively in regards to accomplishing my goal(s) in that department, as well as with a lower price per year for the same type of service received from competing companies!

Pros

Software easy to install, link to your account on client machines. Also like how cloud backup is integrated into the web panel, can be easily implemented into your setup. Access speed more than acceptable for remote access, speed comparative to being on the machine itself!

Cons

Only issue/con regarding the software is that client software had to be installed twice on just one computer before being registered on the web panel. Fine after 2nd install, no others gave negative response. Will not call this a RemotePC issue, as some settings were changed on the computer between 1st and 2nd install that may have been root cause...

Alternatives considered

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Reason for choosing RemotePC

Price was the main reason; even with first year intro AND yearly fee afterwards, it is still a very acceptable fee yearly, in comparison to competing services (including the one I migrated from).

Switched from

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Price.

Review Source

JD

JOSH D.  
partner  
Automotive  
Used the software for: Less than 6 months

### "terrific service for our business"

January 3, 2025

5.0

really delighted with product really useful for working from home in evenings when not in store.

Pros

easy access really please with product and good value

Cons

we use two screens a little difficult to read

Review Source

MB

Mathew B.  
Treasurer  
Museums and Institutions  
Used the software for: Less than 6 months

### "Give it a try!"

September 29, 2024

5.0

Signed up so I can organise some files at home whilst at work, product works as advertised, step by step sign up was pretty accurate which made it simple. Their website seems to have a help guide and screenshot for literally everything and pricing is reasonable, even after my discounted first year ends I will probably stay signed up as it's quite useful.

Pros

The decent 7 day trial period without having to muck around entering credit card details like every other free trial.

Cons

Only downsides I have noticed was that pricing was listed in USD and I couldn't seem to change that to show in my local currency. There was a slight lag operating my PC remotely however I was also trying to upload several thousand files from an external HDD to my Mac from another PC located nearly 70km away so the fact it works at all is great.

Review Source

EA

Emad A.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Amazing Software"

September 12, 2024

5.0

I installed RemotePC recently and I found it smooth and fast. Also, I liked the simplicity of it which helped me alot with my work as I needed to login into my pc while I’m outside work.

Pros

I liked how software is smooth and fast.

Cons

I didn’t like anything, I found software is amazing

Review Source

sM

said M.  
mr  
Telecommunications  
Used the software for: Less than 6 months

### "The Best Ever"

July 27, 2024

5.0

Pros

I tried too many apps like Anydesk, or Team Viewer, but both need authentication to accept remote requests, I am working on a VPS, and if I want to log in directly I must buy 30$ account a year. I found Remote PC cheap, simple, and effective solution to do that

Cons

nothing, it works just perfectly without any problems

Review Source

RG

Rajesh G.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Great Solution for Remote use of PC like working from home/office remotely. "

July 11, 2024

5.0

Its great software with all required features and first year cost is very low as compared to others, no commitment, and any time can be unsubscribed.

Pros

Overall this software has great features and easy to install and use. A non technical person can buy and use it.

Cons

Sorry, didn't find yet, as most of the features from other software in same category are already included...

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing RemotePC

cost and reviews from others

Review Source

KW

Kristine W.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product"

August 13, 2024

5.0

User friendly and simple to set up. I was working from home within minutes of installing.

Pros

It is great! I am able to work from home!

Cons

I don't have anything bad to say about the product.

Review Source

AB

Amjad B.  
IT  
Construction  
Used the software for: 6-12 months

### "Remote PC "

July 29, 2024

5.0

Pros

its good software but little expensive for small companies

Cons

its good software but little expensive for small companies

Review Source

RM

Rich M.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Software, But Could Use Better Instructions"

July 5, 2023

4.0

I have used RemotePC daily for the last week in support of a client. It works exactly as I would have liked it to work. In one case, the keyboard stopped working, but I quickly fixed it by disconnecting and reconnecting. I love the fact that you can use the Attended Access feature without even installing the software on my PC.

Pros

Great price. Works well. Has two modes: Unattended and Attended Access. (The latter is perfect for remote support professionals.) From a trusted company.

Cons

Better documentation or user interface needed. Two examples: First, when an entry-level user wants to enable a second person to access his PC, the software should explain that the PC user must upgrade to a Soho account. This would not only reduce confusion but should also result in more upgrades. Second, the software should do a better job of explaining what the software does in Unattended Mode. RemotePC is basically two programs in one: Unattended Access, for someone who wants to access his own PC, and Attended Access, for someone who wants other to help other people.

Reason for choosing RemotePC

I like iDrive

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price and features

Review Source

JB

Jerrica B.  
IT Manager  
Retail  
Used the software for: 2+ years

### "Getting it done from afar "

August 3, 2023

5.0

Pros

I use this to have access to multi-site IT work in remote places. It is incredible to use for quick IT work and fixes to other's computers when in need. I love using it! Once it is set up, I have never had an issue with getting access to a computer to help out. Even remote printing is fantastic.

Cons

I was the file sharing/transfer was more streamlined. It is a bit faulty to use at time.

Alternatives considered

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)

Review Source

David M.  
I.T Technician  
Information Technology and Services  
Used the software for: Less than 6 months

### "David's Remote Desktop's review"

September 27, 2022

5.0

Overall Remote Desktop is at the top of its class with exceptional features like collaboration which one can get assistance or collaborate on a problem with another individual.

Pros

Remote Desktop is easy to install and deploy, very light and has a massive range of features tailor made for remote assistance.

Cons

Software can not be used before signing in and so a free trail is not easy to access without some form of commitment.

Review Source