---
title: "RemotePC Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is RemotePC the right Remote Desktop solution for you? Explore 583 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/173304/RemotePC/reviews/"
page_type: "reviews"
language: "en"
---

RemotePC

4.7 (583)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 3rd, 2026

# Reviews of RemotePC

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

SM

Scott M

IT LeadReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“RemotePC has been a valuable tool for both IT management and for end users to be able to work on church systems remotely.“

March 5, 2025

SS

Sagar S

Consultant PhysicianMedical Practice, Self-employedUsed the software for: Less than 6 months.

“Sometimes the text in the websites gets blurry while scrolling. But that happens very rarely.“

January 8, 2025

JG

Joe G

Director of EngineeringComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“So far, RemotePC has proven to be the only software that gives me the confidence that I can connect to my PCs at home when I am away.“

November 30, 2024

SG

Steven G

ManagerReal Estate, Self-employedUsed the software for: Less than 6 months.

“The only minor thing that bothers me, while using RemotePC, is when trying to flip between windows on my laptop, I wind up flip between windows on my remote desktop. “

December 11, 2023

DH

David H

Project ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“The price is cheap enough if you just need a basic quick connection to an unattended computer.“

September 18, 2025

AG

Alessandro G

CEOConstruction, Self-employedUsed the software for: Less than 6 months.

“not a huge fan of needing to create a login but it does make it essier“

August 6, 2024

AP

Albert P

AdministratorAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months.

“The pricing is competitive, and the seamless upgrade process gives me confidence that the service can scale with my needs“

February 8, 2025

JD

JOSH D

partnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“we use two screens a little difficult to read“

January 3, 2025

## Showing most helpful reviews

Showing 1-25 of 583 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mitch R.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Awesome app with a great interface and ease of use with Unlimited backup for $2 more!!"

January 23, 2025

5.0

Si I started testing a few apps and was honestly getting frustrated as am on a Mac and it does make a difference (Interface and such). As most people I first tried the free options (Which if you're concerned about security trust me DON'T) then I tried RemotePC (Thought at first it was only for PC so they might want to consider a name change) I LOVED the ease of use and interface right away as I could tell they put some thought into it. Also one of my favorite things was that there is plenty of info available through AI such as Gemini or Perplexity (My favorite BTW) With this help I quickly navigated through the interface to setup everything with great security. Keep in mind that the more security you add the slower the connection so be aware of this tradeoff... Also this is the only app that offers a $2 charge for UNLIMITED ONLINE BACKUP and that really sealed the deal for me !!!

Pros

Very fast connection speed with plenty of options !! Easy to setup and use right away For $2 more got UNLIMITED ONLINE BACKUP !!!

Cons

To be honest I've yet to find a negative thing about it. As with all remote control apps maybe a bit faster to connect but this can be fixed in settings so not really an issue

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

It was really slow and I just didn't like the lack of security plus the fact that it is the defacto standard for scammers made me mistrust them

Review Source

IG

Ireshyn G.  
Senior Scientist  
Research  
Used the software for: 1-2 years

### "The ultimate remote pc software! "

October 1, 2025

4.0

Great piece of software for the price that I use everyday. Definitely a must have for people who need to remote access PCs. It is fast and cheap.

Pros

Great value for money. I switched from other remote pc softwares due to pricing. RemotePC is big on features and low on price.

Cons

Sometimes the software does not immediately connect and the file transfer is also not the most reliable.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing RemotePC

RemotePC gave us the best bang for buck and allowed us to deploy on many systems.

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Price and support that we received from AnyDesk was not as competitive with RemotePC (iDrive)

Review Source

DH

David H.  
Project Manager  
Retail  
Used the software for: 2+ years

### "RemotePC - King of loosing connections. "

September 18, 2025

3.0

It may be a inexpensive software for remote access, but there is better. You will get what you pay for. If you need a simple inexpensive software to jump on a computer from time to time, then it will work. If you want longevity and be able to act like you are right at your desk, then there is way better options that are not much more money. I also, being our business's IT guy, didn't feel comfortable with the security of RemotePC. It doesn't log any users, time, etc. It felt that if someone was able to get access themselves, you wouldn't know they were watching. We prefer to know who logged in, how long, and feel like it is better controlled.

Pros

It was easy to setup for remote connections. The price is cheap enough if you just need a basic quick connection to an unattended computer.

Cons

The stability of RemotePC is not good. It would drop connections frequently. It even got to the point that other team members would get frustrated that the connection would drop, freeze or just go into "connection interrupted". You would then have to wait it out for long periods of time, or shut it down and retry. Information between computers would be slow at times looking like it was glitchy.

Alternatives considered

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

Reason for choosing RemotePC

The price was better than Zoho, but it comes at a cost also.

Review Source

EM

EVERLYNE M.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Reliable and Efficient Remote Access Solution"

January 29, 2025

5.0

"RemotePC has been an invaluable tool for my work, allowing me to seamlessly attend to my clients across different continents. The remote access is reliable, secure, and user-friendly, making it easy to manage tasks efficiently from anywhere. Highly recommended for professionals who need a dependable remote access solution.

Pros

\-Reliable and secure remote access -Easy-to-use interface -Seamless connection with minimal lag -Ability to assist clients across different continents -Cost-effective compared to other remote access solutions

Cons

Occasional connectivity issues depending on network strength

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Remote Pc is often considered better than TeamViewer for individuals and small businesses due to its generally lower price point, good performance on low bandwidth connections, and a focus on simple, straightforward remote access, whereas TeamViewer might be more feature-heavy but can be more expensive, especially for large-scale deployments, and may have a steeper learning curve for basic users

Review Source

RL

Richard L.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "RemotePC is a great tool for remote access and support issues. "

February 13, 2025

5.0

My overall experience was very positive, thanks to their customer support. They were very helpful, walking me through the steps needed to be successful. The price for a year of remote access to another PC was also quite unexpected. I will probably only use it a few times a year to help out a friend who needs computer support occasionally, so it was priced very reasonably. The software worked great!

Pros

The customer support was very responsive and helpful during the installation and afterwards.

Cons

I did not install the correct version the first time, so it took a phone call to RemotePC support to get a better understanding of which download to use for the offsite machine (Host) and which one for my machine. Once it was explained, I installed the correct version at each end and it worked beautifully.

Alternatives considered

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Reason for choosing RemotePC

GoToMyPC was very difficult to install and was much more expensive for an annual license.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

GoToMyPC was very difficult to install and was much more expensive for an annual license.

Review Source

NO

Nathan O.  
Draftsman  
Building Materials  
Used the software for: 1-2 years

### "I Don't Use Anything Else"

January 27, 2025

5.0

I only use Remote PC. It's very user friendly & easy to work in. Did I mention the price?

Pros

1) I love that I can copy/move items from my log-in PC, to my remoted in PC. 2) I like that I can pick to pay for the the amount of computers I need. I don't have to pay for a dozen PC's when I only log in to x2. 3) The price is great whether it's for x1-x2 PC's, you need a 1,000 PC's

Cons

The biggest con for me is there is sometimes a non responsive time for a couple seconds. Could be the internet connection on one of the PC's though too.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Mainly, getting the same tasks done & being able to do the same thing for cheaper.

Review Source

PA

Phil A.  
President  
Hospitality  
Used the software for: 6-12 months

### "Best Remote Access Product Available!"

March 21, 2025

5.0

I replaced another remote access software with RemotePC and am so glad I did. RemotePC is so much faster and easier to use.

Pros

It is very easy to use and is also very fast.

Cons

I have yet to find any cons, this product is great!

Switched from

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)

The previous product was slow and cumbersome to use.

Review Source

PG

Patrick G.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Alternative to TeamViewer"

December 15, 2024

5.0

No issues so far, we are able to perform all the same functions we could with TeamViewer for a much better price.

Pros

Cost of product and ease of use. Does everything we need it to do

Cons

Nothing so far. The product is able to computer will with what you used TeamViewer for previously.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Perpetual license expired, cost to renew to subscription wasn't worth it. RemotePC was very cost effective and did everything we needed

Review Source

JL

Jonathan L.  
Network Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "RemotePC Review"

December 24, 2024

5.0

I have set this up for a few customers who needed a cheap but good option to remote into their work computer. It is user friendly and works fine.

Pros

It does have a very good price and so far seems to work very well.

Cons

I have not found any as of yet. It does as expected.

Alternatives considered

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Reason for choosing RemotePC

Cheaper and works just as good for the customer.

Review Source

HS

Heather S.  
Bookkeeping  
Medical Practice  
Used the software for: Less than 6 months

### "Perfect solution"

January 21, 2025

5.0

The customer service has been great and the price point is amazing!

Pros

Our accountant is able to access our account and help us at anytime.

Cons

Haven't had a problem yet and I'm sure the customer service will be able to help me out!

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

The price was a huge factor and I have used remote pc personally.

Review Source

BS

Bianca S.  
Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Switched from TeamViewer no regrets "

February 6, 2025

5.0

Quick and convenient just what I needed.

Pros

Very convenient and fast I get to work from anywhere

Cons

Nothing it’s amazing No complaints

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Not satisfied Didn’t like that it was foreign

Review Source

JT

Jill T.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A less expensive full featured alternative"

March 29, 2023

5.0

Overall, the experience has been very positive with ease of use and deployment.

Pros

Remote access, unattended access, and the ability to move files easily have all been game changers for our small agency. It was really easy to deploy across all of our computers and it has made it a breeze to be able to log in, move files, provide real time support, and ensure that our machines are as functional and safe as possible. We had previously been using an alternative that cost more and did not deliver as good of service without some limitations. We've been super happy with the switch and aren't planning to return to our prior program.

Cons

Overall, we have been really pleased with the product and haven't found the features that we use to be lacking. However, we are a really small organization with simpler needs and I can see that larger organizations with more complex needs may find the overall product to be a bit simple for their needs.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

We swapped as the overall cost was quite high for our needs and we were constrained by the number of devices that we could log in from which was challenging in a period of high growth for our company.

Review Source

DF

Darrell F.  
Mr  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great service for accessing client machines remotely!"

April 27, 2022

5.0

Had been looking for a more cost effective alternative for accessing my clients' computers remotely. RemotePC is helping me do just that, and just as effectively in regards to accomplishing my goal(s) in that department, as well as with a lower price per year for the same type of service received from competing companies!

Pros

Software easy to install, link to your account on client machines. Also like how cloud backup is integrated into the web panel, can be easily implemented into your setup. Access speed more than acceptable for remote access, speed comparative to being on the machine itself!

Cons

Only issue/con regarding the software is that client software had to be installed twice on just one computer before being registered on the web panel. Fine after 2nd install, no others gave negative response. Will not call this a RemotePC issue, as some settings were changed on the computer between 1st and 2nd install that may have been root cause...

Alternatives considered

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Reason for choosing RemotePC

Price was the main reason; even with first year intro AND yearly fee afterwards, it is still a very acceptable fee yearly, in comparison to competing services (including the one I migrated from).

Switched from

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Price.

Review Source

AR

Aleks R.  
Senior Drafter  
Construction  
Used the software for: 1-2 years

### "Great remote software "

May 31, 2024

4.0

I use it on daily basis and really like it

Pros

Easy to set up, easy to use, very reasonable price, a lot of options

Cons

No screen switching between connected computers

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

The price was very attractive and really good setup for our company

Review Source

DM

Donna M.  
Administrator  
Construction  
Used the software for: I used a free trial

### "Good connection with my IT person"

December 2, 2024

5.0

On target for my business and personal computer needs.

Pros

Easy to work with my IT guy. Pretty good for installation

Cons

IT didn't have the latest update and it took a while to resolve why we couldn't see the same features.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price and new IT person's recommendation

Review Source

IM

Isaiah M.  
Self - Hobby  
Computer Software  
Used the software for: Less than 6 months

### "Good Experience"

September 25, 2024

4.0

I would say my overall experience has been good. I am able to work on projects from anywhere and I find the interface to be great.

Pros

I am able to remotely connect to my desktop and work on projects from anywhere! I find the interface easy to use and simple.

Cons

Sometimes there is some lag in the connection to my remote PC even with a stable and fast connection. This does not occur often and not for long, but it can be frustrating.

Review Source

AB

Akshar B.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Must have for Remote Access"

October 28, 2024

5.0

has been great and will continue to use for my business.

Pros

Very easy to integrate and use on work and personal computer.

Cons

figuring out how to use it the first time.

Review Source

RF

Richard F.  
CFO  
Semiconductors  
Used the software for: Less than 6 months

### "Grand solution for Hybrid work style"

July 31, 2023

4.0

My company has implemented a hybrid schedule whereas the employee shifts are set that everyone only comes into the office 3 days a week. The other 2 days are fully remote. We just started rolling out RemotePC and find it fairly seamless in using compared to our existing remote software. The installations however did not come completely without some hiccups. It would be great to have better online instructions for different size companies. Initially we purchased the single user license and then switched to the Team license. This created a user problem. I like the fact that the install is hinged off of the remote users email address, but this is also limited (or is there a way around this? There does not seem to be a lot of examples on how to set up the software). Overall experience is very nice though and I would recommend this software to others who are trying to implement remote computer controls. Our setup is the home PCs are Lenovo Laptops. The remote computers are Intel Nuc PCs.

Pros

The feature that is most impactful? - I am the Admin (for RemotePC) and a user for my small company of 12. The most impactful feature is the "File Transfer" functionality of RemotePC. We are used to another remote software package and find that "RemotePC" has a better integrated (and more intuitive) design to transfer files back and forth between PC.

Cons

Features you feel are missing or could be improved? - I am a new user for RemotePC (only a few months if that of user ability). We are rolling this software out in my company slowly and currently have a total of 3 users operating RemotePC. The 2 users and myself are all experiencing the same issue that it seems to be difficult to connect to the remote computers after they have (gone to sleep? or after about 10 minutes after being logged out of the computers). If the "Classic" option is chosen in a RemotePC session there does not seem to be an issue, however if the "Performance" option is chosen in a RemotePC session the 'connecting' never seems to be established. If you choose the "Classic" option then establish a connection, disconnect and then establish a connection using the "Performance" option this seems to work. As a nice to have (we cannot seems to find this option available), it would be nice to have an option within the software to have a timed session or the ability (for security reasons) to disconnect the session after the time has expired or if the non-remote computer has gone to sleep or a screen-saver has kicked in. The screen resolution of the connection in RemotePC seems to change when the remote computer is logged out back to the Windows 11 login screen. This is happening only on 2 remote computers right now.

Reason for choosing RemotePC

Current employees have previously used Zoho and Splashtop at their previous workplaces. They did not have positive things to say. We thought that RemotePC had (currenly has) good functionality and the user interface (UI) is similar to what we were using.

Review Source

EA

Emad A.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Amazing Software"

September 12, 2024

5.0

I installed RemotePC recently and I found it smooth and fast. Also, I liked the simplicity of it which helped me alot with my work as I needed to login into my pc while I’m outside work.

Pros

I liked how software is smooth and fast.

Cons

I didn’t like anything, I found software is amazing

Review Source

MFS

Muhammad Faaleh S.  
Senior Executive  
Government Relations  
Used the software for: Less than 6 months

### "RemotePC - Remote Access A Breeze"

June 7, 2023

5.0

RemotePC stands out as a versatile and secure remote access solution. With its cross-platform compatibility, strong security measures, and user-friendly features, it empowers users to stay connected and productive from anywhere. While it's important to have a stable internet connection and be aware of the limitations of the free plan, RemotePC remains an excellent choice for individuals and businesses seeking reliable remote access capabilities.

Pros

The purchasing and installation process was very easy and straightforward. The configuration was very simple and you don't need to be an expert in IT to be able to configure it the way you want as it is self-explanatory. I like the convenience it provides and the hassle-free experience so far and the fact that you are able to screen share, effortlessly retrieve files and manage other computers as if you are sitting in front ot them makes my work more enjoyable and easy.

Cons

The performance of RemotePC relies heavily on the fact that you need to have a stable and reliable internet connection for seamless remote access. During peak hours or in areas where poor ad unstable internet connectivity, I sometimes experience lags, delays, or even disconnections.

Reason for choosing RemotePC

Cost and its features including the online reviews.

Review Source

RE

Randy E.  
Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "RemotePC is an Excellent Product !"

June 23, 2023

5.0

In using RemotePC for the first time, we were amazed at its ease of installation and use in controlling various computers for difference purposes. Overall, this product does not stress our network, and we find that the speed at which we can connect to other devices (while using RemotePC) is very fast and uncomplicated.

Pros

We most like RemotePC for its ease of installation and its ease of use. When remote control of another computer is needed, we don't have to go through a lot of hurdles to install the software, whether for attended or unattended use.

Cons

We have utilized about 70% of this products depth of features. We can honestly say that there are no dislikes about RemotePC. We likewise have used much more expensive products for remote control of our systems but are thankful that RemotePC is now leading our remote control sessions.

Reason for choosing RemotePC

Product Value to Features, plus RemotePC offers an excellent program for non-profits

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Value and features

Review Source

RM

Rich M.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Software, But Could Use Better Instructions"

July 5, 2023

4.0

I have used RemotePC daily for the last week in support of a client. It works exactly as I would have liked it to work. In one case, the keyboard stopped working, but I quickly fixed it by disconnecting and reconnecting. I love the fact that you can use the Attended Access feature without even installing the software on my PC.

Pros

Great price. Works well. Has two modes: Unattended and Attended Access. (The latter is perfect for remote support professionals.) From a trusted company.

Cons

Better documentation or user interface needed. Two examples: First, when an entry-level user wants to enable a second person to access his PC, the software should explain that the PC user must upgrade to a Soho account. This would not only reduce confusion but should also result in more upgrades. Second, the software should do a better job of explaining what the software does in Unattended Mode. RemotePC is basically two programs in one: Unattended Access, for someone who wants to access his own PC, and Attended Access, for someone who wants other to help other people.

Reason for choosing RemotePC

I like iDrive

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price and features

Review Source

AC

Armandos C.  
Partner  
Accounting  
Used the software for: Less than 6 months

### "One of the best value for money remote access software"

June 29, 2023

4.0

Pros

Pricing is very competitive with several features and very responsive

Cons

The license model with sharing remote pcs could be different. Also it would be best if it could work on RDP severs as client service instead as software with one user per rdp session. Some times the software unexpectedly shuts down

Alternatives considered

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing RemotePC

Pricing and flexibility

Review Source

ML

Michael L.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Easiest to use and best value for a small organization"

May 25, 2022

5.0

I can access all of my information from anywhere and the security levels are very good. This allows me to work remotely or even just provide solutions when not in the office.

Pros

This product is very easy to set up and use and works very well. We are a small organization that doesn't need enterprise levels of remote access, but many of the other options are either too minimalistic or more complex than needed. It's great for remoting in from elsewhere as well as providing simple support to users. The value is also very good compared to competitors that charge notably more for similar features.

Cons

The only challenges are making simple changes to the plan; however, communication with support was simple and efficient in making the necessary amendments. It would just be nice to be able to do it myself. I also would appreciate an option for a loyal customer discount; however, have to admit that the regular costs (after the very inexpensive introductory pricing) are pretty reasonable.

Reason for choosing RemotePC

Efficiency and value.

Review Source

HW

Hugh W.  
systems support analyst  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Remote PC review"

May 16, 2024

5.0

Overall the connectivity is very good and if the app loses internet briefly it will recover and allow the user to continue working uninterrupted.

Pros

When all is going well, users (including myself) can access our office PC along with files on our internal server that we would normally not be able to get to.

Cons

The App can be fickle sometimes in that we may have to reload the 'firmware' occasionally on the laptop. There are also times when the IT consultant needs to be brought in to restore users remotely.

Review Source