# Page 4 | RemotePC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is RemotePC the right Remote Desktop solution for you? Explore 583 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173304/RemotePC/reviews

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RemotePC

4.7 (583)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of RemotePC

## Showing most helpful reviews

Showing 76-100 of 583 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Martin B.  
IT support specialist  
Computer Software  
Used the software for: Less than 6 months

### "Surprised by so this product when looking for some alternative"

March 24, 2024

5.0

Haven't been using it very intensively so far because of mid-term health issues when I'm limited regarding the amount of work I usually do, but overally I'm happy with RemotePC

Pros

Simple setup, rich options to configure, smooth performance

Cons

It's not a matter of life and death, but modern design of GUI would be welcome

Alternatives considered

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Reason for choosing RemotePC

I told to myself I will give it a try for such friendly price and I found RemotePC to be good enough for me.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer used to be very simple and demanded minimum effort, but it changed recently

Review Source

IS

Ivy S.  
Network Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Would be great if it worked consistently"

November 15, 2023

2.0

My overall experience is one of disappointment. It's reasonably priced and has good representation on the mobile side, but until I can trust it fully I've got to work up another solution for my remote access.

Pros

The price is great, especially with the discounts they run. It's easy to setup, the interface is clean and modern, and the phone/mobile apps are fairly well designed.

Cons

I can't trust it. I need 100% to know that when I connect remotely to the pc that it isn't going to just black out the screen and behave oddly. When I connect via other means to the active session that RemotePC has blacked out it shows as normal. I've tried on clean systems after contacting support and the same thing occurs. Disappointing.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Was looking for a more reasonable solution to advise people on.

Review Source

Response from IDrive

November 20, 2023

Hi, thank you for the review. Please email us at publicrelations@idrive.com so we can assist you with this issue.

RL

Rob L.  
IT Services  
Information Technology and Services  
Used the software for: Less than 6 months

### "Mediocre support and continuous issues"

October 10, 2022

2.0

My overall experience using the tool when not running into any issues is alright, if everything was working and going to plan i was able to work as intended. Unfortunately, this is a rare occurrence for me personally. Due to the lack of EU support, we have had to wait days for an issue to get solved, sometimes even to not get an answer back till we contact support back ourselves. Because of this support and the continuous number of issues we have run into we, at the current state of the product, would not recommend it to businesses planning on using it in the EU region. I feel like the product would be a lot more useable if you have the phone support the US region does, this is why i recommend getting an EU line.

Pros

What i like about the software is the availability is has, you are technically able to do anything you have to be able to do in a remote session to be able to work normally in a remote session like; printing, file transfer and the fact you are able to launch certain apps only through RDP Connector.

Cons

What i currently do not like about RemotePC is the lack of support for people in the EU region and the number of issues we have run into. The support for people in the EU region is slim to none, the chat support is great, but they are only 1st line and are not able to perform any actual support actions other than tell you where you can get help, help you with FAQ and check the status on your support tickets. The actual support (via email and phone) is poor. We have only an hour a day where we can get proper support via phone and even then, we usually end up getting forwarded and told to wait a few business days before an issue can be resolved and that we should check our email through the week. This has cost us a lot of time and because of this we have not been able to finish the work for a client for nearly a month now. The email replies are a lot of time very minimal and sometimes we dont even get a response back for days or at all, we ask support again and get told to wait a few more days and give the team some more time. As an IT provider this is unacceptable and can cause for a loss of clients, this also causes for a company to look into other alternatives to this product. Therefore, my biggest suggestion for RemotePC is a support line for Europe or a general 5 day 24 hours a day call line.

Alternatives considered

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Reason for choosing RemotePC

We ended up choosing RemotePC because the trial we did felt good and had all the actions we needed to supply this program to our clients. But because of the number of issues we have been having we are now in doubt of said decision again.

Switched from

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Mainly the price of the product, splashtop is a lot more expensive than RemotePC.

Review Source

Response from IDrive

October 14, 2022

Hi, thanks for the review. Please get in touch with our support team so we can see if we can get this working properly for you. idrive.com/support

MFS

Muhammad Faaleh S.  
Senior Executive  
Government Relations  
Used the software for: Less than 6 months

### "RemotePC - Remote Access A Breeze"

June 7, 2023

5.0

RemotePC stands out as a versatile and secure remote access solution. With its cross-platform compatibility, strong security measures, and user-friendly features, it empowers users to stay connected and productive from anywhere. While it's important to have a stable internet connection and be aware of the limitations of the free plan, RemotePC remains an excellent choice for individuals and businesses seeking reliable remote access capabilities.

Pros

The purchasing and installation process was very easy and straightforward. The configuration was very simple and you don't need to be an expert in IT to be able to configure it the way you want as it is self-explanatory. I like the convenience it provides and the hassle-free experience so far and the fact that you are able to screen share, effortlessly retrieve files and manage other computers as if you are sitting in front ot them makes my work more enjoyable and easy.

Cons

The performance of RemotePC relies heavily on the fact that you need to have a stable and reliable internet connection for seamless remote access. During peak hours or in areas where poor ad unstable internet connectivity, I sometimes experience lags, delays, or even disconnections.

Reason for choosing RemotePC

Cost and its features including the online reviews.

Review Source

SF

Sandra F.  
Owner  
Retail  
Used the software for: Less than 6 months

### "better than expected"

May 9, 2024

5.0

I'm pleased with RemotePC. It's easy to use, and I like the features it offers.

Pros

RemotePC was easy to set up. I was able to get it up and running quickly.

Cons

There is a bit of a lag when using the program.

Alternatives considered

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)

Reason for choosing RemotePC

I chose it because it was highly recommended and affordable.

Review Source

BL

Brian L.  
Dentist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "SImple, easy to use product."

April 27, 2024

4.0

Pros

This program is easily downloaded and used.

Cons

It's a little slow when running remotely.

Review Source

KH

Kasha H.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Great Product for Remote Work"

May 8, 2024

5.0

Pros

How easy it was to setup on a new computer.

Cons

I haven’t found anything I dislike about the product.

Review Source

DW

David W.  
IT Manager  
Food Production  
Used the software for: Less than 6 months

### "Full featured and cost effective solution to remote access."

May 7, 2022

5.0

A totally satisfied customer who rates this software as essential, reliable and simple.

Pros

Pricing is realistically based rather than 'have you over a barrel' prices from other solutions. Definitely a lot of features for the price, easy to install and straightforward to use. This puts many other solutions that cost 3 times the price to shame. Excellent product!

Cons

Honestly, it is hard to fault. I run this software on linux, windows and mac systems but one tiny thing I haven't managed to do yet is complete the installation without errors on an old Linux system. I think the system is up to date but I am still struggling. However, I have successfully installed it 1st time on another identical Linux system so I think the problem lies at my end rather than the software. No problems installing on several windows machines and macs though.

Alternatives considered

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)

Reason for choosing RemotePC

More features, better mobile interface, better desktop interface, better user experience and file transfers.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer is a rip off and there autorenewal system is outrageous. Minimum 28 days notice is required or they bill you for a FULL YEAR! Dodgy tactics from that company and eye-watering prices. Customer service was appalling too.

Review Source

LW

Leesa W.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Reasons we use remotepc daily"

August 27, 2023

4.0

Pros

I like that no outside ports need to be opened in a firewall for it to work plus one screen showing all of the systems online or being accessed.

Cons

The administrator, person paying for the account, should be the administrator for ALL systems on the account and be able to see all without other users sharing access.

Reason for choosing RemotePC

Cost and features

Review Source

RE

Randy E.  
Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "RemotePC is an Excellent Product !"

June 23, 2023

5.0

In using RemotePC for the first time, we were amazed at its ease of installation and use in controlling various computers for difference purposes. Overall, this product does not stress our network, and we find that the speed at which we can connect to other devices (while using RemotePC) is very fast and uncomplicated.

Pros

We most like RemotePC for its ease of installation and its ease of use. When remote control of another computer is needed, we don't have to go through a lot of hurdles to install the software, whether for attended or unattended use.

Cons

We have utilized about 70% of this products depth of features. We can honestly say that there are no dislikes about RemotePC. We likewise have used much more expensive products for remote control of our systems but are thankful that RemotePC is now leading our remote control sessions.

Reason for choosing RemotePC

Product Value to Features, plus RemotePC offers an excellent program for non-profits

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Value and features

Review Source

CC

Chris C.  
Accounting  
Wholesale  
Used the software for: Less than 6 months

### "Remote PC is Great!"

April 6, 2024

5.0

Compared to what we have been using for years, this is much, much better! I would get kicked out all the time and have to reload it. Recently they changed and we could not download it with blacking it out.

Pros

We started with Remote PC 5 days ago and it's great! It is fast to login and dependable.

Cons

So far there is nothing that I do not like.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

After using another remote product since COVID, it started to kick me out and I would have to download it again. They changed the downloads so we could not get the program we were using all that time. It was very frustrating and took a lot of time. I'm so happy we changed!

Review Source

Christian C.  
Network Technician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "I Love RemotePC and I Depend On It"

November 17, 2023

5.0

As part of my project, RemotePC has performed as needed. Thank you so much for a solid product.

Pros

I have a sensitive project that I need the ability to monitor from work. If need be, I need the ability to take control from work. I can be at work and feel like I am sitting in front of my PC at home.

Cons

It's a little bit slower reconnecting through a VPN but that is too be expected.

Review Source

CS

Chris S.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Great program at a great price."

December 14, 2023

5.0

So far I am loving it. Makes working from home easier and connecting to my work computer.

Pros

It's so easy to download and set up. So much better than other programs I've tried like Google Desktop and Team Viewer. From the get-go, I only had to follow a few steps to get it set up on both of my PCs and done. Seriously so easy!!

Cons

I have only used Remote Desktop for about a week or so. The only con I can say so far is the menu/options that sit at the top of the screen. I don't like that you can't move that to a different part of the screen. It always stays at the top. This would be a good update down the road in my book.

Review Source

TR

Tonya R.  
Business Owner  
Financial Services  
Used the software for: 6-12 months

### "Glad to have this service available"

February 19, 2023

5.0

Pros

RemotePC has allowed me to work simultaneously on two PC and allow access to my assistant to work while I work on other items and be able to see what they are working on in case here are questions.

Cons

I'm not tech savvy but the usage of the RemotePC seems to be pretty easy to use.

Alternatives considered

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Reason for choosing RemotePC

Affordability

Review Source

JT

Jill T.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A less expensive full featured alternative"

March 29, 2023

5.0

Overall, the experience has been very positive with ease of use and deployment.

Pros

Remote access, unattended access, and the ability to move files easily have all been game changers for our small agency. It was really easy to deploy across all of our computers and it has made it a breeze to be able to log in, move files, provide real time support, and ensure that our machines are as functional and safe as possible. We had previously been using an alternative that cost more and did not deliver as good of service without some limitations. We've been super happy with the switch and aren't planning to return to our prior program.

Cons

Overall, we have been really pleased with the product and haven't found the features that we use to be lacking. However, we are a really small organization with simpler needs and I can see that larger organizations with more complex needs may find the overall product to be a bit simple for their needs.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

We swapped as the overall cost was quite high for our needs and we were constrained by the number of devices that we could log in from which was challenging in a period of high growth for our company.

Review Source

LR

Leslie R.  
none  
Arts and Crafts  
Used the software for: Less than 6 months

### "Too expensive for individual users who only need to use occasionally. I'm not a company."

March 27, 2023

5.0

I will be using for a year, to see if the cost is warranted. Signed up for the trial, assuming I would get 90% off. We'll see if that's the case. I've signed up for offers like this in the past only to be charged, so the jury is out at present. When I was signing up I thought I saw an $18 one-year option for a single computer, but later on the website it said it was $24.95 or something like that. Honestly, even $18 a year seems high for someone like me, who will only use the app on rare occasions. Maybe have a $10 option for someone who only uses access like a dozen times a year for personal use?

Pros

Ability to access files on my other computer without having to save to a USB drive to transfer. Sometimes I don't have this option.

Cons

Installation was VERY confusing. Also: I entered the name of the computer incorrectly, can't figure out how to change it. Received assistance, but even that was confusing. I'm not an idiot, but the way the app has to be set up makes it difficult to understand which computer's info you should be entering when you do the setup. This should be made more easy to understand by ANY user. After several failed attempts to set up, I had to obtain assistance, and the agent was helpful, but it was STILL confusing. The main issue is helping the user to differentiate computer so they'll know which computer needs to be set up and how to access the other. I only need one computer access, to be able to access files on my desktop and transfer to my laptop. Set up shouldn't be as confusing as it was.

Review Source

WT

Walt T.  
Owner/Principal  
Civil Engineering  
Used the software for: Less than 6 months

### "Remote works for me"

May 23, 2023

5.0

I can now access my older version of AutoCAD on an older computer with Windows 10 O/S from a new computer which had the latest Windows 11 operating system. I had installed the Autodesk program on the newer O/S system but it would run in the new environment.

Pros

I have multiple node locked programs, some of which only operate on the older operating systems. I save a significant amount of money avoiding the cost of updating the older programs that I utilize. Today's software deployment that forces annual user fees rather a one time fee is a gimmick employed to generate capitol and often add useless feature to the app you are use to using, often requiring additional time for training. Remote PC will enable me to avoid a lot of the unwanted changes.

Cons

I have not come across any difficulties or anything that I would complain about. I have only been using the software for a short month.

Review Source

RM

Rich M.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Software, But Could Use Better Instructions"

July 5, 2023

4.0

I have used RemotePC daily for the last week in support of a client. It works exactly as I would have liked it to work. In one case, the keyboard stopped working, but I quickly fixed it by disconnecting and reconnecting. I love the fact that you can use the Attended Access feature without even installing the software on my PC.

Pros

Great price. Works well. Has two modes: Unattended and Attended Access. (The latter is perfect for remote support professionals.) From a trusted company.

Cons

Better documentation or user interface needed. Two examples: First, when an entry-level user wants to enable a second person to access his PC, the software should explain that the PC user must upgrade to a Soho account. This would not only reduce confusion but should also result in more upgrades. Second, the software should do a better job of explaining what the software does in Unattended Mode. RemotePC is basically two programs in one: Unattended Access, for someone who wants to access his own PC, and Attended Access, for someone who wants other to help other people.

Reason for choosing RemotePC

I like iDrive

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price and features

Review Source

MM

Marco M.  
IT Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "RemotePC - Powerful and Super Secure "

April 18, 2024

5.0

Pros

We save resources thanks to RemotePC making remote access and control easy. I like the security features too.

Cons

No bad experiences yet. RemotePC meets expectations.

Review Source

JP

James P.  
Business Owner  
Building Materials  
Used the software for: 2+ years

### "Don't ever rely on this software!!"

February 3, 2022

1.0

Overall experience is poor, have had several time consuming chat sessions and the answer is always to "update to the latest version" - which makes no difference.

Pros

I liked the appeal of the price.... but I soon learnt you get what you pay for!

Cons

Unreliable, don't ever install this where remote access to a machine is critical - it will let you down! Buggy, crashes all the time with various software exceptions, file transfer is is a guessing game as to whether it will do it/has done it, client machines continuously need the software processes killing via task manager and then re starting to get it to work - this is exaggerated on pcs with multiple user accounts as switching users seems to cause it to hang consistently. Also has a habit of reporting that a session is in progress when it is not. I was a Logmein user for years before switching to this product so no stranger to remote software. Logmein might be more expensive but it is in a completely different league to RemotePC

Review Source

Response from IDrive

February 7, 2022

Hi, we'd like to look into this for you and get this working properly. Can you please email us at publicrelations@idrive.com

JB

Jerrica B.  
IT Manager  
Retail  
Used the software for: 2+ years

### "Getting it done from afar "

August 3, 2023

5.0

Pros

I use this to have access to multi-site IT work in remote places. It is incredible to use for quick IT work and fixes to other's computers when in need. I love using it! Once it is set up, I have never had an issue with getting access to a computer to help out. Even remote printing is fantastic.

Cons

I was the file sharing/transfer was more streamlined. It is a bit faulty to use at time.

Alternatives considered

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)

Review Source

MS

Martin S.  
GGF  
Retail  
Used the software for: Less than 6 months

### "Billig - und das sieht man leider im Support und der Funktion"

November 23, 2023

2.0

Wenn es schon an der Anlage des Accounts selber mit Steuer-ID hapert, dann sollte man vorsichtig werden. Wenn die Software nicht binnen 1-2 Stunden mit IT-Support und über Tage mit dem Hersteller-Support nicht lauffähig ist, dann ist es Bananen-Software - und sowas unterstütze ich nicht. Auch bei dem Preis nicht.

Pros

Der Preis hat mich begeistert, deshalb haben wir dieses Tool ausprobiert.

Cons

Der Account konnte nicht mit einer seit Jahren gültigen Umsatzsteuer-Identnummer angelegt werden. Hin- und her mit dem Support geschrieben, schließlich einen Workaround gefunden. Das darf nicht passieren. Das Setup war nicht möglich, wir haben es auch mit Support nicht geschafft, eine Verbindung aufzubauen.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing RemotePC

die hohen Kosten haben mich dazu geführt

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Kosten sind bei AnyDesk in den letzten Jahren explodiert.

Review Source

Response from IDrive

November 27, 2023

Hi, sorry to see you had issues getting started with RemotePC. Mind sending us an email at publicrelations@idrive.com so we can look into this and see how we can help out?

AC

Armandos C.  
Partner  
Accounting  
Used the software for: Less than 6 months

### "One of the best value for money remote access software"

June 29, 2023

4.0

Pros

Pricing is very competitive with several features and very responsive

Cons

The license model with sharing remote pcs could be different. Also it would be best if it could work on RDP severs as client service instead as software with one user per rdp session. Some times the software unexpectedly shuts down

Alternatives considered

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing RemotePC

Pricing and flexibility

Review Source

Martin M.  
IT Technician  
Computer Software  
Used the software for: 1-2 years

### "Reliable and affordable"

February 9, 2024

5.0

remote access has been easier for me thanks to remotepc, i am able to access computers and navigation with ease while sharing files

Pros

its affordable, easy to use and troubleshoot. fast file sharing

Cons

pricing is per the number of computers which can sometimes be frustrating

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

Review Source

AN

Alex N.  
System Analysis  
Construction  
Used the software for: Less than 6 months

### "Inexpensive trouble free remote desktop access"

December 6, 2023

3.0

Very positive. Our company was looking for a inexpensive solution to enable our employees to access on premise computers for the few remaining applications we run that do not offer a easy way to access without being directly on the company intranet. RemotePC is a bit slower to establish a connection to a remote desktop compared to other applications we have used, but once connected there are no speed issues so it is a more than acceptable compromise considering the price.

Pros

RemotePC is a basic remote desktop platform offered at a fantastic price. It will allow a user to access any number of PCs remotely through any web browser and includes multimonitor support. A simple low cost solution to providing remote desktop access to your employees.

Cons

The website can be a bit slow and sometimes the initial connect to your remote PC might take a minute to be established.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Reason for choosing RemotePC

Price, RemotePC was significantly cheaper for a product that offered comparably same levels of service.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Confusion on our account due to use canceling GoToMeeting. Ultimately felt that GoToMyPC was to expensive for a program that GoTo obviously doesn't care about anymore.

Review Source