# AdScale Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AdScale the right Marketing Automation solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173312/WordStream/reviews

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AdScale

4.5 (40)

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Last updated March 13th, 2026

# Reviews of AdScale

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

Brodie R

Marketing ManagerTextiles, 2 - 10 employeesUsed the software for: Less than 6 months.

“It was the most seamless integration of my adsense, FB pixel, product catalogue, audiences and any other integration I could ask for.“

February 23, 2021

SA

Steven A

CTORetail, 2 - 10 employeesUsed the software for: I used a free trial.

“Customer Service lied to Shopify Rep about nature of app installation, and refused to refund money that should not have been charged at all.“

April 9, 2022

CF

Craig F

OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“The ease of having everything within one easy to navigate console and real time results shown continuously“

September 27, 2020

## Showing most helpful reviews

Showing 1-25 of 40 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ayush S.  
Graphic Designer  
Graphic Design  
Used the software for: 2+ years

### "Best Marketing Cloud Management tool"

May 11, 2022

5.0

Overall, I am very much satisfied with AdScale. It's just the best in the market right now.

Pros

It's the best marketing cloud management in the market out there and offers a lot of features like in-depth analysis, droplets, and target hits. It uses customer data and gives personalized ad recommendations reaching a large number of target audiences and increase in revenue.

Cons

It's overall a great tool, just if the pricing would be a little more adequate it would be perfect. Although it's worth that pricing for the service what they provide, but it would be great if they bring their pricing just a little down.

Review Source

VR

Verified Reviewer  
Director of Digital Marketing  
Retail  
Used the software for: 6-12 months

### "More transparent than competitors, requires less Admin legwork "

August 1, 2019

4.0

\- Drive higher traffic from target PPC ads - Management system that is far better than Google Ads

Pros

\- Fairly easy to use - Have seen incredible results in running Google Ads - Keyword search function is very effective - Love ability to set a budget and do automated competitive bidding - Recommendations are manageable

Cons

\- Parts of the dashboard straight up don't work, mainly traffic and spend - Ads get disapproved for reasons we don't understand - Hard to get in touch with customer service with slow response times - Isn't super inexpensive, but less expensive than more of their competitors

Reason for choosing AdScale

Customer service was less than polite at Wordstream and it was very, very expensive.

Review Source

VR

Verified Reviewer  
Director of Online Advertising  
Marketing and Advertising  
Used the software for: 6-12 months

### "Decent bid & budget management software"

June 24, 2019

3.0

I ran with Adscale for just under a year during a period when I didn't have time to manage my account hands on. During this time performance was better than had I not used Adscale.

Pros

For the most part AdScale's platform is extremely intuitive and really took a load off of my team when we needed it most. I could set campaign or group budgets and KPIs & Adscale would do most of the heavy lifting while providing quality suggestions that could help my account performance.

Cons

At the end of the day, Adscale did not provide the KPI lift that I was hoping for on most of my accounts. Additionally, while the suggestion engine provided good suggestions, I think it could have done a whole lot better.

Review Source

Phil B.  
Presenter / Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Powerful PPC Platform Geared For Growth"

January 23, 2019

5.0

I have a proven partner for growing Google Ad accounts that are showing some form of regular conversions. Adscale takes them to the next stage. I am also able to manage more accounts with less team members.

Pros

Despite all of the customisation features offered, Adscale is actually geared around being as automated and hands off as possible for the user. Once running, it literally takes your PPC account and gets the most out of it on autopilot. The reporting, now cross channel, offers one easy place to see how your budget is being spent, what its returning and where the key points in your spend are for both growth and improvement. On top of that, Adscale support is excellent. They live your PPC journey with you.

Cons

There can be temporary moments when the website crashes. I would also love a smartphone app.

Review Source

Jovan M.  
Performance Marketing Management  
Marketing and Advertising  
Used the software for: 6-12 months

### "One of the best bidding management utilization tools"

March 19, 2019

5.0

AdScale you will take your PCC performance to the next level. You will save a ton of time instead of bidding manually, at the end of the day AdScale will manage your bids better.

Pros

With AdScale we improved our performance on AdWords drastically, especially on the search network. What I like the most about this tool is smart bid & budget management. You can see what you are missing according to sufficient budget, where to improve performance, and how to do that. If you are working with a large number of campaigns in the AdScale you can create campaign groups which can be related to your campaign goals, markets, business verticals etc.

Cons

UI sections in the system interface can be improved.

Review Source

Guy Y.  
SEM Marketing Director  
Financial Services  
Used the software for: 1-2 years

### "Extremely professional, quick & feels like I found real partners"

April 20, 2018

5.0

Scaling up marketing voice in a cost-effective way

Pros

Tailor-made features, amazing reporting&alerting system, smart bidding, long-term approach to data, multi-conversion abilities, availability time is 100%.

Cons

Ads optimization, but in development. Lack of integration with second tier channels like Twitter and Yahoo.

Review Source

Brodie R.  
Marketing Manager  
Textiles  
Used the software for: Less than 6 months

### "Where many have tried and fallen short AdScale has excelled"

February 23, 2021

5.0

You've been listening to my verbal rants at other platforms obviously! \*Turns off Mics on Google Home devices\* :|

Pros

Clear focus on UX that neither dumbs down your experience nor overwhelms for those who may be new to the PPC platform experience. It was the most seamless integration of my adsense, FB pixel, product catalogue, audiences and any other integration I could ask for. No code snipets placed in headers no back and forth between help docs and implementation. Literally from start to launch was under 10 mins if that.

Cons

I'll let you know when I find some (only been using for 24-48 hours)

Review Source

VISHWAVIJAY R.  
Co-Founder  
Broadcast Media  
Used the software for: Less than 6 months

### "The Ad Expert"

February 9, 2019

5.0

Pros

I have been using AdScale since 4months now and my company has seen an exponential increase in 360-degree growth. Decreased cost per conversion has lead to an increased ROI of more than 80%. Automated Budget management, better report analytics, and powerful dashboard are few of the general features. Time Saved! Effort Saved! Money almost getting doubled! Few of the best options available in the market.

Cons

Cross-account budget optimization feature could have been better. Bidding should have even more accuracy.

Review Source

itamar B.  
ceo  
Retail  
Used the software for: Less than 6 months

### "I use AdScale for my site - jewish.shop"

November 19, 2020

5.0

Really great. I used to work with the software with my client from the past - now with my company jewish.shop - I went back to using the software

Pros

Excellent support (by \[SENSITIVE CONTENT HIDDEN\] and the rest of the team) Convenient use Create ads quickly

Cons

Do not think of anything ... Maybe it should be cheaper (:

Review Source

VR

Verified Reviewer  
Founder  
  
Used the software for: I used a free trial

### "Very Professional"

July 8, 2018

5.0

Pros

Their automatic recommendations are THE best. It really cuts your workday in half. I used it for Bid Automation based on clicks.

Cons

If they added a simple integration with Twitter (my main platform), it would have been an A+, but it still isn't bad.

Review Source

LC

Lee C.  
Owner, Designer, Maker  
Textiles  
Used the software for: Less than 6 months

### "A great boost for working ads."

October 21, 2020

5.0

Pros

One stop shop - The ease of creating new ads, simplified and centralized analytics

Cons

Google Ads ad setup lacks a few features - such as sitelinks and extensions. However, the AdScale team quickly added those from their side on my request.

Review Source

lI

limor I.  
advertising  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "just got started"

August 24, 2020

5.0

Pros

it looks promise , very happy with the support and customer service

Cons

i couldn't crop images inside the software

Review Source

DJ

Dor J.  
Online Ecom Markeeter  
Apparel & Fashion  
Used the software for: I used a free trial

### "AdScale Review"

August 7, 2020

5.0

I am very satisfied from my first encounter with this brilliant AI software

Pros

The Concept, The Price, The Customer service , the ease of use etc

Cons

Not Enough Using Time to answer But if i have to i would go with low PPC management options

Review Source

JS

Jonathan S.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "My Digital Marketing journey with Adscale"

October 29, 2020

5.0

Pros

Setup was a breeze and the frequent updates ensure your campaigns are running and are constantly optimized. Reporting data was very clear detailed and concise.

Cons

Could improve on customer service and adding a few more features like competitor campaigns.

Review Source

RB

Roey B.  
Head of PPC  
Internet  
Used the software for: 2+ years

### "AdScale is a great app that help you optimize your Google Adwords campaigns with ease"

April 11, 2018

5.0

Pros

1.Reports - Adwords platforms gives you zero advanteges comparing to the Adscale reporting (report scheduling, easy to understand & compare) 2.Auto bid management & Budget utilization - it dosent matter if your a pro or ameteur at adwords this will take at least 60% of your day to day work and lets you put your attention to the other 40% (ads copy etc) 3. Recommendations - lets you know what your missing, things that the human eye cant see at a glance.

Cons

Actually the cons are things that i know the developing team is working on so its a con that will turn in to a pro in the near future: The system misses on alerts that lets you know if the credit carf is expired or if the ads arent approved and so on.

Review Source

JH

Jerad H.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Watch out! Predatory Company - Be careful"

February 15, 2023

2.0

WATCH OUT! PREDATORY COMPANY! Once you install the app it charges your account $290/month! And will continue to charge you until you uninstall the app. Took us a few days to figure out how to uninstall (app redirects to their page).Services were not useful for us, and software is not unique or add any significant value, lots of marketing speak with not a lot of actual function, also was charged for a year without using adscale services. Never offered a refund.

Pros

segmentation, ad automation, really not too much. Our ads never performed

Cons

does not lead to conversions, no actual value, no substance or features in actual software, nothing unique

Review Source

MA

Mikas A.  
President  
Entertainment  
Used the software for: Less than 6 months

### "Be aware of the shiny object syndrome! "

May 1, 2021

2.0

The customer support is next to none, i asked multiple questions in the APP chats and never got an answer, i also never agreed to when i will be billed and to my surprise i was charged the app fee without notice. Once the trial ended I finally got support (After they charged of course) and the support through email was vague and felt hostile. Most of my questions were never answered or I had to remind the person 3 times to get an answer. I would not recommend it unless you have a large budget and a dedicated advertising manager.

Pros

Easy to install, nice stats page, interesting insights on customers

Cons

I paid up to $4.75 per click on Facebook for a supposedly optimized campaign, after 10 days of usage the Google Shopping + Search was still inactive and while they provided excuses on why no solution where found.

Review Source

VR

Verified Reviewer  
Manager - Mobile Strategy  
Telecommunications  
Used the software for: I used a free trial

### "A Wow ad management software"

January 9, 2019

5.0

Pros

A computer automated system for ad management. From budget management to reporting to alerts everything is automated which saves a lot on the time, money and ideation

Cons

The customer service system needs to be on prompt and responsive

Review Source

RW

Raymond W.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Good system"

May 24, 2020

4.0

Had a little ruff start for a period, but after a while with good help from Yana and the rest of the crew we got this system to work very well.

Pros

I like the most that it is easy to use. Good system.

Cons

A few function missing. And maybe it should be little more reports to work from.

Review Source

JS

Jaroon S.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great product a hugh bennifit to the business"

February 27, 2021

5.0

A tool that every business would truly find beneficial, allowing you to do in depth targeted marketing with ease and professionally

Pros

Functionality of this product is amazing and very configurable

Cons

Takes a little time to get used to all the features, but well worth the effort

Review Source

FK

Franklin K.  
Marketing director  
Retail  
Used the software for: 6-12 months

### "Best Google AI marketing tool"

November 9, 2020

5.0

Adscale delivers the best Google ads results and offers the best customer service we've ever experienced. If you advertise online: USE ADSCALE!

Pros

Easy to setup & best customer service ever experienced.

Cons

Not all advertising options are available (google display)

Review Source

LC

Levi C.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "The future is here "

October 21, 2020

5.0

Very satisfied.

Pros

Like every other industry, direct to consumer is the future and adscale does that for running ads. You don’t have to rely on anyone else and you can see the performance live. Love it. Shoutout to \[SENSITIVE CONTENT HIDDEN\] for her patience with me.

Cons

I don’t have any complaints. So far it is amazing.

Reason for choosing AdScale

I don’t want to pay for a whole agency when all the value I will actually get is from one person running my ads

Review Source

RH

Rona H.  
ceo  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great App and people"

September 15, 2021

4.0

Pros

Easy to create , Easy work with Google and Facebook

Cons

It is not possible to send mailings to customers

Review Source

PG

Pallavi G.  
Digital Manager  
Retail  
Used the software for: 1-2 years

### "Good Software "

December 12, 2018

4.0

Good tool and evolving so looking forward and good price point

Pros

Great features to allow adding manual overrides on bids

Cons

Still new so customer service is blotchy

Review Source

JT

Jareth T.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great services and easy to use"

December 13, 2021

5.0

great

Pros

how easy it is to use software. quick set up.

Cons

nothing. This software is great to use and recommending to my friends and other people

Review Source

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