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Vendor360

Reviews of Vendor360

4.6 (7)
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Showing 7 of 7 reviews

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Mallory M.
Vendor & Social Media Compliance Manager
Financial Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 11, 2023

"Wonderful product! "

Overall: Overall, I am absolutely satisfied! The auto-score feature has been the most helpful so far. It streamlines our reviews and the process of reviewing the DDQs allows us to ask the vendor for clarification on specific questions. Our Vendors also have been able to navigate the use with ease which also helps tremendously.

Pros: This is very user-friendly. Easy to train others to use, and the ability to customize different areas plus assigning specific sections or questions of DDQ reviews either internally or externally is awesome!

Cons: So far I haven't come across anything I would categorize as a dislike. the price was a bit more expensive than others, however, the number of features and capabilities are worth it.

Reasons for Choosing Vendor360: The features matched exactly our needs.
Reasons for Switching to Vendor360: With our growth, the current company we were using was not working well. Their interface was also not as easy to use as the aesthetics were very plain and difficult to navigate.
Shreya S.
National Quality & Ethical Sourcing Manager
Import and Export, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 30, 2022

"CENTRL makes compliance easy"

Overall: Supplier compliance and Vendor Management is made easy.

Pros: It was easy to use within the organisation and it was easy for our vendors and suppliers to use as well when they were engaged.

Cons: There is nothing that we like 'least'. It really is a ''solve all problem'' solution!

Elliot R.
Lead Procurement Manager
Automotive, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
November 2, 2022

"Centrl Review"

Pros: No-Code Tool, ease of use for setting up multiple assessmentsAutomatic Scoring of Assessment

Cons: Automatic Mapping to the Contractor DashboardAnalytics need work, they are currently very basic and can be difficult to use

Pr A.
Director GRC Consulting
Insurance, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 24, 2022

"Robust, new-age platform for measuring and monitoring risk"

Overall: Very positive

Pros: Rich functionality, ease of use, short deployment timelines, prompt customer support, frequent product releases and user centricity

Cons: Limited linkage between risks, controls and supporting documentation

Charnea J.
Compliance Associate
Financial Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 25, 2023

"The tool we use most, CENTRL"

Pros: Easy to navigateCustomer supportSpace availability for notesEase of communication within the program with other team members.

Cons: Lag times can sometimes get long. Very minor glitches that I run into from time to time.

Hanne M.
Senior Director
Information Technology and Services, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 24, 2022

"Using the Centrl Platform"

Overall: Great product, good support.

Pros: Ease of deployment. Ability to set up autoscoring, based on risk appetite. Easy and quick to upload questionnaires or modify existing questionnaires in the platform. Recent enhancement to auto-triggering of follow-up assessment, based on inherent risk rating.

Cons: Reporting capability although this has been enhanced lately.

Daniel W.
Buyer
Aviation & Aerospace, 501-1,000 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 31, 2022

"An Amazing System "

Pros: Easy to use and set up. Great for storing and managing master data.

Cons: Some areas within the system could be automated further.

Switched From: Microsoft SharePoint
Reasons for Switching to Vendor360: Loss of Data on Sharepoint