# Page 2 | Productsup Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Productsup the right Product Data Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173330/Productsup/reviews --- Productsup 4.9 (33) [View alternatives](https://www.capterra.com/p/173330/Productsup/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Productsup ## Showing most helpful reviews Showing 26-33 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FB Fabio B. Product Manager eCommerce Computer Software Used the software for: 2+ years ### "Powerful tool for multi-channel marketing" January 13, 2023 4.0 Feed management is crucial when working with several channels in different countries. Productsup offers a powerful tool for managing large amount of product data and makes performance monitoring easy and flexible. Pros Very powerful engine and packed with features. Cons Learning curve for non-technical users might be challenging. Review Source Response from Productsup January 17, 2023 Dear Fabio, Thank you so much for your great review. We are thrilled to hear how our platform is the powerful tool you need for your feeds and that you love all the features! We constantly strive to improve our user journey, so we have noted your feedback the learning curve. Thank you again! Best, Kate Wittstock Global Head of Client Success JS Jasmin S. Online Marketing Manager Used the software for: 1-2 years ### " helpful in many ways, awesome tool for product-feeds" April 25, 2018 5.0 Pros we can use it for more than 10 feeds, and all our technical problems with our feeds can be solved with products-up, the new Data Edit beta is a lot better, than the old one Cons loading time is sometimes long, the preview was often buggy. coud be fixed now with the new beta version of the plattform Review Source Response from Productsup April 29, 2019 Hi Jasmin, thank you for your feedback! It is great to hear the new version of our Data View is meeting your expectations and issues you had with the old version disappeared. We are constantly working on these core elements of our platform and ideas of long term clients like you are invaluable to this process - so please always reach out whenever something comes to your mind :) - Lena Wisser, VP Client Solutions SW Siren W. Marketplaces Feed Specialist Used the software for: 6-12 months ### "Feel great in most time" April 12, 2018 5.0 Pros Several functions are really great and make it convenient to make some changes to our feeds. There are many useful rules to help me make some changes possible. Cons It will be better if you side can make it more steady, sometimes the system error makes our side really embarrassed. Review Source Response from Productsup May 3, 2018 Hi Siren, it is great to hear you love our rule boxes and they help you optimize your data in the desired way :) We are working on improving the performance of our platform on a daily basis and you are right, sometimes this can lead to short outages. You can keep track on these on our Status Page: http://status.productsup.io/. In case you are worried about any specific issue or discover a problem, please reach out to our Account Management team via mail or give us a call. Our Engineering department will then make sure to look into it immediately. Thank you for your honest feedback! - Lena Wisser, VP Client Solutions GC Giuseppe C. Media Planner Marketing and Advertising Used the software for: Less than 6 months ### "ProductsUp is a Great Product" October 7, 2019 5.0 Pros The adaptability as well as the top notch customer support. Often times the solution to a problem my not be straightforward. However, if you have a question customer support will help you will a thorough and well thought response; usually within an hour or two. If they don't have a solution they will build one for you. Additionally the interface is grade A. Cons The learning curve is steep; although that isn't necessarily the product's fault. Review Source Response from Productsup October 28, 2019 Dear Giuseppe, thank you for your feedback! It's great to hear that you are happy with our customer support and our solutions. I agree that while the interface is really intuitive, the sheer amount of features and functionalities can be intimidating and make it feel like a challenging learning curve. We give our best to train you during the onboarding phase and are always available for additional sessions. We also have an online training center coming next year, which will be extremely helpful for deep dives into specific features. We'll keep you posted! - Lena Wisser, VP Client Solutions MP Maxime P. Functionnal Project Manager Information Technology and Services Used the software for: Less than 6 months ### "ProductsUp review" April 2, 2020 5.0 Pros Product not easy to use but have a lot of fonctionality if you know how to use it Cons Some fonctionality are difficult to use, and sometimes we don't have any document for some existing feature Review Source Response from Productsup April 6, 2020 Dear reviewer, thank you for the feedback! I agree that the platform has a huge amount of functionalities and that it is sometimes hard to find the right answer in our help center. I am happy to tell you that we are working on a complete restructuring and rewrite of our knowledge base as well as online courses and certifications. This will make it easier to find solutions and stay up to date with our product. Until then, please reach out to support@productsup.com whenever questions come up and our team of well trained platform specialists will help you! - Lena Wisser, VP Client Solutions VED Victoria Eugenia D. National Search Proyect Leader Retail Used the software for: 1-2 years ### "Products Up is a great tool feed management that allows us to control the selling of our wide range " April 12, 2018 5.0 Flexibility to run automatic campaings in different players. Pros Customer Service is absolutely great. Very helpful and always help you to find the best solution for your need. Cons It is needed some time to get used to the tool interface. But once you get used to, it is a great help. Review Source Response from Productsup May 3, 2018 Hi Victoria, thank you for your feedback! I am extremely happy to hear you are so satisfied with the platform and the support you receive. Whenever you have outstanding questions regarding the interface or want to learn about out new features, get in touch with our Account Management team and they will schedule a call with you :) There is always something new to discover! - Lena Wisser, VP Client Solutions IB Irene B. Marketing Analyst Retail Used the software for: 1-2 years ### "Great customer service - no limits on what you can do with the platform" October 7, 2019 5.0 It's not an intuitive platform, but that's because it has so much flexibility for different needs. Pros Any specifications or customization I want to make have been possible. Their excellent customer service help me implement any ideas I have. Cons It is not an intuitive interface and is difficult to use without consulting customer service. Review Source RG Rick G. Associate Search & Social Planner Marketing and Advertising Used the software for: Less than 6 months ### "Productsup Suite review" October 7, 2019 4.0 It's been good, just wish I actually knew what I was doing with Feeds to better give a response Pros Productsup is intuitive and easy to use. Cons I'm not familiar with feed products, so it's been a difficult learning process Review Source Response from Productsup October 28, 2019 Dear Rick, thank you for reviewing our platform! I am sure you will get more familiar with feeds in general by using the platform and working with the data hands-on. If you ever want to get a better overview on the world of data feeds, please reach out to your dedicated Account Manager - we have material to support you with that and can hop on a call to answer all your beginner's questions. Looking forward to your outreach! - Lena Wisser, VP Client Solutions Similar Products Featured