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MoxiEngage is the real estate industry's most powerful CRM. It leverages property data, encourages long-term lead nurturing, drives repeat and referral business, and keeps agents on track to reach sales goals. Automation supports your agents' daily activities, identifies hot opportunities, and provides alerts when prospects take action. Agents are prompted with steps to build long-term relationships with clients, so they can close more deals today while generating more business for tomorrow.
Provider
MoxiWorks
Located In
United States
Foundation
2012
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, Videos, Documentation, Live Online
Support
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
MoxiEngage is best suited for residential real estate brokerages with 10 agents or more. Industry-leading brokerages that want to increase sales and retain the best agents use MoxiEngage.
Content Source: MoxiEngage
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MoxiEngage Reviews
Pros
The product is super user friendly and looks so good.
Engage offers so many great things, great for managing contacts.
I feel extremely confident that my clients will be visually stimulated with the look of the presentation and the ease of understanding the information.
I like the look of the product & constantly get comments back on how great the presentations look and how easy they are for my clients to review.
Cons
Moxi is the opposite of intuitive. Extremely confusing even for those who are computer savvy.
Moxi is the opposite of intuitive. Extremely confusing even for those who are computer savvy.
My biggest frustration is the lack of support. After a lag time, they will send you an email saying it might take up to 2 business days to get back to you, this is standard for them.
Campaigns are not in order, minor, but still irritating.
"Moxi is a great product that I use daily whether it be for a market analysis or visual presentations"
Overall: I have seen an increase in client feedback & my business has grown substantially! I feel extremely confident that my clients will be visually stimulated with the look of the presentation and the ease of understanding the information. It truly has helped me stand out as a real estate professional.
Pros: I like the look of the product & constantly get comments back on how great the presentations look and how easy they are for my clients to review. I also love its capability to keep me organized with my transactions and goals with the client dashboard. I especially love that I can send video emails to clients which keeps me looking up with current technology which is a bonus when maintaining business clientele.
Cons: I really have no complaints except that I wish it had an area to submit documents and transaction etc. to keep everything in one seamless software program instead of having to use other software.
"Responsive, High Functioning, Impressive"
Overall: I was green going into this process. At first the entire process of rolling a new platform out to the entire company seemed daunting. One of the customer representatives was amazing at keeping me on track and calm and was extremely patient with me in those moments where I began to panic. She offered advice, support, and creative solutions at every turn.
Pros: Engage is a one stop - Moxi as a whole has integrated with so many partners that you really have your entire career management system at your fingertips.
Cons: I have yet to find anything I like "least" . Any concern I voiced was immediately attended to. They either presented a solution, or placed my need in a development queue.
"Anti-Mensa Club Software"
Overall: Trainwreck and I think at this point having the agents use rolodex cards would be more effective and efficient...yah, it's really that bad.
Pros: The promises of what it was supposed to do for us...
Cons: Time consuming, cumbersome, anti-SEO value, time consuming, illogical workflow (most of their components won't talk to Engage but Engage can talk to them) Non-synching with itself, building non-complex campaigns is beyond frustrating - haven't even approached the complex campaigns we used to have, customer service will feed you the absolute minimum answer you need and refers you to white pages 99% of the time...that's if you can get someone past the bot, agent usage went from 100% on ZAP to 13% on MOXI
"Horrible service"
Overall: Terrible - some how my account has been disconnected - they better not have lost my contacts.
Pros: dont - there is nothing easy about setting up your account - it doesnt work with any commercial properties and it doesnt have flexibility to create your own template.
Cons: Right now it has been over a month where I cant get into engage -I hear the engineers are working on it. - they dont have a tech service number to call - completely horrible service.
"moxi review"
Overall: CSR has really be so supportive and great
Pros: The product is super user friendly and looks so good.
Cons: Unfortunately, it takes so much time to set up.