--- title: "MoxiEngage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MoxiEngage Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more." source_url: "https://www.capterra.com/p/173358/MoxiWorks/" page_type: "product" language: "en" --- # MoxiEngage Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MoxiEngage ## What is MoxiEngage? The MoxiWorks CRM Platform is a cloud-based customer relationship management (CRM) solution, which assists residential real estate brokerages with lead nurturing and workflow management. Key features include email marketing, data analysis, progress tracking, activity dashboard, and analytics. With the MoxiWorks, agents can send automated emails with market snapshots at scheduled intervals to contacts, which helps optimize client engagement. It integrates with multiple-listing service (MLS) systems, enabling agents to access updated property-related information on their CRM systems, as well as monitor current and historical data. The centralized dashboard displays a list of buyers and sellers, status of transactions, team’s progress on meeting targets, and close rate for agents. MoxiEngage is the real estate industry's most powerful CRM. It leverages property data, encourages long-term lead nurturing, drives repeat and referral business, and keeps agents on track to reach sales goals. ## What is MoxiEngage used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MoxiEngage 2.6 (13) VS. [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price Contact vendor Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.8 (13) Ease Of Use 4.2 (402) Value For Money 2.3 (11) Value For Money 4.3 (380) Customer Service 2.7 (13) Customer Service 4.1 (391) ## MoxiEngage alternatives Highest Rated [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [HouseJet](https://www.capterra.com/p/201552/Market-Maker/) [4.3 (402)](https://www.capterra.com/p/201552/Market-Maker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201552/Market-Maker/) [CINC](https://www.capterra.com/p/152829/CINC/) [4.1 (249)](https://www.capterra.com/p/152829/CINC/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152829/CINC/) [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) [4.4 (564)](https://www.capterra.com/p/176447/BoldTrail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176447/BoldTrail/) [View all alternatives](https://www.capterra.com/p/173358/MoxiWorks/alternatives/) ## FAQs about MoxiEngage Overview ### Which roles and teams benefit most from MoxiEngage? MoxiEngage is most used by real estate agents, Realtors, brokers, and brokerage leaders who need to manage client relationships, follow up on leads, and keep deals moving. Marketing teams use it to support outreach and branding, while office managers and trainers rely on it to standardize workflows, coaching, and agent adoption. Answer based on 13 reviews Overview ### What company size and specific industries is MoxiEngage built for? MoxiEngage is designed for residential real estate brokerages with 10 agents or more, including larger brokerages that want to increase sales and retain top agents. It is built for the residential real estate sector rather than general business use, and it fits teams that need support for brokerage growth and agent retention. Features and Usability ### What are the key features of MoxiEngage? MoxiEngage offers a dashboard, CRM, and contact management, plus lead capture, lead management, and lead nurturing. It also includes appointment scheduling, calendar management, task scheduling, email marketing, pipeline management, reporting and analytics, document storage, access controls/permissions, and third-party integrations for real estate workflows. Integrations ### Which third-party tools and platforms does MoxiEngage integrate with? MoxiEngage integrates with 3 third-party tools: Docusign for e-signatures, QuickBooks Online Advanced for accounting, and dotloop for transaction management. These catalog integrations cover core real estate workflows and connect MoxiEngage to document signing, financial tracking, and deal coordination. Getting Started and Support ### What training and onboarding options does MoxiEngage offer? MoxiEngage provides live online training, webinars, documentation, and videos to help teams get started. Live online training and webinars offer guided sessions, while documentation and videos give self-paced reference material for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does MoxiEngage offer? MoxiEngage provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support quality cannot be assessed from reviewer feedback here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels suggest several ways for users to seek product assistance. ## Features AI summary Based on 1,459 Real Estate CRM reviews Capterra data shows that buyers of real estate CRM software rank the following features as their top priorities: - **Contact Database** (**60%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Customer Database** (**49%**) MoxiEngage supports all three of the features reviewers rate highest: Contact Database, Client Management, and Customer Database. Together, these capabilities give teams a central place to store contact and customer records, manage ongoing client relationships, and keep important information organized, helping businesses respond faster, maintain better visibility across their pipeline, and build stronger client connections. Contact Database 1.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Client Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Contact Management 1.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 1.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Lead Capture 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Campaign Management 1.6 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results MoxiEngage 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 2.6 (13) 2.6 Based on 13 reviews ## Pricing Value for money 2.3 (11) ### Starting price Free trial not available Value for money 2.3 (11) 2.3 Based on 11 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ dotloop](https://www.capterra.com/p/136372/dotloop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (13) 2.7 Based on 13 reviews ## User reviews Overall rating 2.6 Based on 13 reviews Filter by rating 5(4) 4(0) 3(2) 2(1) 1(6) Mentioned topic Sorted by most recent KG Kathy G. not bothering Alternative Dispute Resolution ### "SPAM CONTACTS ADDED DAILY" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2025 awful, fake contents added daily to engage, i have to manually delte daily. this takes a lot of time and if there were a real contact, cannot tell as there is so much spame to sort through. Pros nothing, cumbersome waste of time. addes fake contacts which have to be sorted daily. i like nothing about it Cons constantly adds in spam contacts as if they are requesting data. takes hours to delete. fake contacts make up long elaborate stories. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IU Ion U. Realtor Real Estate ### "Strongly advise against it" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2025 Totally unreliable. It looks good but it does not work what is supposed to do. Basic stuff, like contacts,m keep disappearing, campaigns not sent... Pros It looked good till you start using it and it keeps crashing, has the potential to be a good tool but the back end is terrible Cons All the constant issues. At least once a week I would have an issue, reach out to support and sometime they fixed it sometimes I had to wait for weeks with lots of follow up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Joan V. Vice President - Commercial Real Estate ### "Horrible service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 8, 2024 Terrible - some how my account has been disconnected - they better not have lost my contacts. Pros dont - there is nothing easy about setting up your account - it doesnt work with any commercial properties and it doesnt have flexibility to create your own template. Cons Right now it has been over a month where I cant get into engage -I hear the engineers are working on it. - they dont have a tech service number to call - completely horrible service. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) the company did - not sure why we switched Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kim L. Office Manager Coach Trainer Real Estate ### "Anti-Mensa Club Software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 16, 2023 Trainwreck and I think at this point having the agents use rolodex cards would be more effective and efficient...yah, it's really that bad. Pros The promises of what it was supposed to do for us... Cons Time consuming, cumbersome, anti-SEO value, time consuming, illogical workflow (most of their components won't talk to Engage but Engage can talk to them) Non-synching with itself, building non-complex campaigns is beyond frustrating - haven't even approached the complex campaigns we used to have, customer service will feed you the absolute minimum answer you need and refers you to white pages 99% of the time...that's if you can get someone past the bot, agent usage went from 100% on ZAP to 13% on MOXI Switched from [Zap Data Hub](https://www.capterra.com/p/18695/Zap-Business-Intelligence/) It was forced on us by our franchise corporation to all of the franchisees Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kirsten S. REALTOR Real Estate ### "MoxieFlops" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 July 13, 2023 Pros I don't like much of anything about Engage or it's entire set up. Cons I feel like this platform was created by developers who 'thought' they understood a real estate CRM, without consulting anyone in the field. Switched from [Zap Data Hub](https://www.capterra.com/p/18695/Zap-Business-Intelligence/) Company migration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Daniel W. Broker Real Estate ### "Horrendous " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 18, 2023 Pros Moxi is the opposite of intuitive. Extremely confusing even for those who are computer savvy. The customer service of this company takes it to a whole new level of terrible. I have been trying to get these folks to call me back for about 6 months. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Corporate Marketing Manager/Realtor Real Estate ### "Just Don't" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 17, 2023 dumpster fire, train wreck... Pros None/nothing? It's horrible. Unless you're into pretending to work but actually doing nothing Cons data migration failures, shockingly slow to maneuver (I'm talking an hour of spinning wheels to update 2 contacts), unable to track interactions, doesn't have a mobile app (this is 2023 right?!), doesn't support teams OR SPOUSES, Switched from [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/) Brokerage switched when we partnered with a larger firm Reasons for choosing MoxiEngage it was forced upon us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Caroline B. agent Real Estate ### "Help desk is a BOT-that isn't a helpdesk" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 29, 2022 My biggest frustration is the lack of support. After a lag time, they will send you an email saying it might take up to 2 business days to get back to you, this is standard for them. I have wait those 48 hours, and still nothing. Their helpdesk is a Bot, that is not supportive. Overall they have good features, but they aren't all working correctly. Birthdays don't work, my closed transactions do not show up, you can't put a client as both buyer and seller, no report for information you have logged in such as calls, campaigns haven't been updated to be current with the market, so if you aren't watching, you look like an out of date agent. Campaigns are not in order, minor, but still irritating. Pros see below. good features, but not all of them work Cons see below. they biggest is lack of support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michael B. Realtor Real Estate ### "Review of MoxiEngage" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 5, 2022 Used for 9 months and then stopped using it. Pros I thought it was very unintuitive to use. Cons Too hard to understand. There are a lot of features but I didn't like the interface. Switched from [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) Provided by new broker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Julie D. Broker/Owner Real Estate ### "moxi review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2018 CSR has really be so supportive and great Pros The product is super user friendly and looks so good. Cons Unfortunately, it takes so much time to set up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173358/MoxiWorks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [BoldTrail vs MoxiEngage](https://www.capterra.com/compare/173358-176447/MoxiWorks-vs-BoldTrail)