# MoxiEngage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MoxiEngage the right Real Estate CRM solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173358/MoxiWorks/reviews --- MoxiEngage 2.6 (13) [View alternatives](https://www.capterra.com/p/173358/MoxiWorks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MoxiEngage Ease of use 2.8 Customer Service 2.7 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GB Gina B. Realtor Used the software for: 6-12 months ### "Moxi is a great product that I use daily whether it be for a market analysis or visual presentations" May 14, 2018 5.0 I have seen an increase in client feedback & my business has grown substantially! I feel extremely confident that my clients will be visually stimulated with the look of the presentation and the ease of understanding the information. It truly has helped me stand out as a real estate professional. Pros I like the look of the product & constantly get comments back on how great the presentations look and how easy they are for my clients to review. I also love its capability to keep me organized with my transactions and goals with the client dashboard. I especially love that I can send video emails to clients which keeps me looking up with current technology which is a bonus when maintaining business clientele. Cons I really have no complaints except that I wish it had an area to submit documents and transaction etc. to keep everything in one seamless software program instead of having to use other software. Review Source KL Kim L. Office Manager Coach Trainer Real Estate Used the software for: 1-2 years ### "Anti-Mensa Club Software" November 16, 2023 1.0 Trainwreck and I think at this point having the agents use rolodex cards would be more effective and efficient...yah, it's really that bad. Pros The promises of what it was supposed to do for us... Cons Time consuming, cumbersome, anti-SEO value, time consuming, illogical workflow (most of their components won't talk to Engage but Engage can talk to them) Non-synching with itself, building non-complex campaigns is beyond frustrating - haven't even approached the complex campaigns we used to have, customer service will feed you the absolute minimum answer you need and refers you to white pages 99% of the time...that's if you can get someone past the bot, agent usage went from 100% on ZAP to 13% on MOXI Switched from [Zap Data Hub](https://www.capterra.com/p/18695/Zap-Business-Intelligence/) It was forced on us by our franchise corporation to all of the franchisees Review Source KG Kathy G. not bothering Alternative Dispute Resolution Used the software for: 1-2 years ### "SPAM CONTACTS ADDED DAILY" August 26, 2025 1.0 awful, fake contents added daily to engage, i have to manually delte daily. this takes a lot of time and if there were a real contact, cannot tell as there is so much spame to sort through. Pros nothing, cumbersome waste of time. addes fake contacts which have to be sorted daily. i like nothing about it Cons constantly adds in spam contacts as if they are requesting data. takes hours to delete. fake contacts make up long elaborate stories. Review Source VR Verified Reviewer Corporate Marketing Manager/Realtor Real Estate Used the software for: 6-12 months ### "Just Don't" February 17, 2023 1.0 dumpster fire, train wreck... Pros None/nothing? It's horrible. Unless you're into pretending to work but actually doing nothing Cons data migration failures, shockingly slow to maneuver (I'm talking an hour of spinning wheels to update 2 contacts), unable to track interactions, doesn't have a mobile app (this is 2023 right?!), doesn't support teams OR SPOUSES, Reason for choosing MoxiEngage it was forced upon us Switched from [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/) Brokerage switched when we partnered with a larger firm Review Source IU Ion U. Realtor Real Estate Used the software for: 1-2 years ### "Strongly advise against it" June 18, 2025 1.0 Totally unreliable. It looks good but it does not work what is supposed to do. Basic stuff, like contacts,m keep disappearing, campaigns not sent... Pros It looked good till you start using it and it keeps crashing, has the potential to be a good tool but the back end is terrible Cons All the constant issues. At least once a week I would have an issue, reach out to support and sometime they fixed it sometimes I had to wait for weeks with lots of follow up. Review Source JV Joan V. Vice President - Commercial Real Estate Used the software for: 1-2 years ### "Horrible service" August 8, 2024 1.0 Terrible - some how my account has been disconnected - they better not have lost my contacts. Pros dont - there is nothing easy about setting up your account - it doesnt work with any commercial properties and it doesnt have flexibility to create your own template. Cons Right now it has been over a month where I cant get into engage -I hear the engineers are working on it. - they dont have a tech service number to call - completely horrible service. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) the company did - not sure why we switched Review Source MB Michael B. Realtor Real Estate Used the software for: 6-12 months ### "Review of MoxiEngage" February 5, 2022 3.0 Used for 9 months and then stopped using it. Pros I thought it was very unintuitive to use. Cons Too hard to understand. There are a lot of features but I didn't like the interface. Switched from [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) Provided by new broker. Review Source DW Daniel W. Broker Real Estate Used the software for: 2+ years ### "Horrendous " May 18, 2023 1.0 Pros Moxi is the opposite of intuitive. Extremely confusing even for those who are computer savvy. The customer service of this company takes it to a whole new level of terrible. I have been trying to get these folks to call me back for about 6 months. Review Source CB Caroline B. agent Real Estate Used the software for: Less than 6 months ### "Help desk is a BOT-that isn't a helpdesk" December 29, 2022 3.0 My biggest frustration is the lack of support. After a lag time, they will send you an email saying it might take up to 2 business days to get back to you, this is standard for them. I have wait those 48 hours, and still nothing. Their helpdesk is a Bot, that is not supportive. Overall they have good features, but they aren't all working correctly. Birthdays don't work, my closed transactions do not show up, you can't put a client as both buyer and seller, no report for information you have logged in such as calls, campaigns haven't been updated to be current with the market, so if you aren't watching, you look like an out of date agent. Campaigns are not in order, minor, but still irritating. Pros see below. good features, but not all of them work Cons see below. they biggest is lack of support. Review Source KS Kirsten S. REALTOR Real Estate Used the software for: 6-12 months ### "MoxieFlops" July 13, 2023 2.0 Pros I don't like much of anything about Engage or it's entire set up. Cons I feel like this platform was created by developers who 'thought' they understood a real estate CRM, without consulting anyone in the field. Switched from [Zap Data Hub](https://www.capterra.com/p/18695/Zap-Business-Intelligence/) Company migration Review Source KL Kent L. Marketing Director Real Estate Used the software for: 6-12 months ### "Responsive, High Functioning, Impressive" October 31, 2018 5.0 I was green going into this process. At first the entire process of rolling a new platform out to the entire company seemed daunting. One of the customer representatives was amazing at keeping me on track and calm and was extremely patient with me in those moments where I began to panic. She offered advice, support, and creative solutions at every turn. Pros Engage is a one stop - Moxi as a whole has integrated with so many partners that you really have your entire career management system at your fingertips. Cons I have yet to find anything I like "least" . Any concern I voiced was immediately attended to. They either presented a solution, or placed my need in a development queue. Review Source JD Julie D. Broker/Owner Real Estate Used the software for: Less than 6 months ### "moxi review" October 31, 2018 5.0 CSR has really be so supportive and great Pros The product is super user friendly and looks so good. Cons Unfortunately, it takes so much time to set up. Review Source ZM Zak M. Marketing Real Estate Used the software for: Less than 6 months ### "Great Product!" October 31, 2018 5.0 Pros Engage offers so many great things, great for managing contacts Cons A bit of a learning curve at first but the customer service is great at answering questions. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.