# ProposalCentral Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProposalCentral the right Grant Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173373/proposalCENTRAL/reviews --- ProposalCentral 4.2 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ProposalCentral Ease of use 3.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Grants Program Coordinator Used the software for: 2+ years ### "I use ProposalCENTRAL to coordinate pre-award and post-award review of applications/awards." March 28, 2018 5.0 Pros I like how much data is captured on applications and reviews. This is helpful for generating outcomes summaries. Cons I feel like some parts are counter-intuitive or not user-friendly. I would like to see improvements to the way that custom reports are pulled together. Review Source RE Rob E. Support Analyst Information Technology and Services Used the software for: 1-2 years ### "The Best Grants Management Platform" September 6, 2023 5.0 ProposalCentral is a must have tool for all grant funding organizations. The platform streamlines the grant funding process and empowers your agency to pull data needed at the click of a button. Easily track ROI and all research data across the life cycle of a grant and beyond. Pros ProposalCentral is an intuitive and easy to use system, while still providing the funders with all the features they need to succeed. With monthly product deployments, the system is constantly changing to accommodate the most up to date technology and needs for grant funding agencies. The customer support is top notch and is available at the click of a button. The analytics available through the system allow for easy dashboarding and reporting on the most commonly asked questions, as well as allowing the user to dive deep into custom reporting if necessary, all while having the customer support backing. Cons ProposalCentral does have monthly product releases and constantly are implementing better technologies and features. Sometimes this comes with a slight learning curve to learn the new features. Review Source LR Leah R. Grants Administrator Used the software for: 1-2 years ### "The program is somewhat not intuitive and requires a lot of training and use to be proficient " March 28, 2018 3.0 One big benefit is having a platform to "advertise" our grant opportunity. The biggest benefit though would be having a GMS that is cloud based, making it accessible to all employees anywhere at anytime. Pros I like the functions offered through pC. What makes it different from other grant management software is that it also functions as a platform for applicants to search for grant opportunities and keep all their applications in one place. Cons The actual interface is dated looking and finding certain functions is not very intuitive. As a new user, I found customer support was necessary frequently. Review Source KS Karen S. Grants Manager Research Used the software for: 2+ years ### "Initially a little hard to navigate but after time very intuitive with the grants process." March 28, 2018 4.0 We had several benefits including consistency in reporting, ability to see overdue reports, quick communication with awardees and integration with our AP systems. Pros It is very flexible to collect data. We can create numerous reports to obtain data from the database. Very easy to use for critiques and meetings. Completely integrates with our AP program. Cons The Report Builder is not a quick way to access information. A lot of manual manipulation is required for reports. Review Source EH Emily H. Manager, Grants and Programs Used the software for: 2+ years ### "User friendly, great costumer service, makes review process easy" March 28, 2018 5.0 Pros Once you go over the system a few times it's pretty self explanatory. It might just be easy because we're a small organization but the data is easy to compile. Cons I'm not always clear about what I can change vs what the grantee has to change, sometimes a small/easy to miss detail can make a huge difference. Review Source HS Hana S. HSA Research Used the software for: 2+ years ### "The system functions seems to be repetitive and hard to use." March 28, 2018 3.0 Pros some aspects of it are simple and very intuitive. It is easy to log on and could be launched from any work station without having to go a server. It is safe and I never had an issue with security. Cons Many 1- Post award is the worst function. Once a user is in that function, there is no way to go back to the main menu. 2- some common sense aspects are missing, for example, looking for applications list, once one has the list there should be a link to the full application instead of going to another function to see that. And figuring out the other function is not an easy task! 3- If one need to extract a section from an application such as the Abstract, there is no way of doing do. Again, I have not been able to figure that out! Review Source CA Carla A. Grant Programs Coordinator Used the software for: 1-2 years ### "Overall, this software accommodates a full online experience and hastens internal processes." March 28, 2018 4.0 Pros The ability to maintain all grant information in one place. The willingness of the company to edit, modify and upgrade the software for specific needs. Customer Support is one of the best I've ever experienced. They are very prompt in responses and problem solutions. Cons Functionality is somewhat old school and labor intensive. Reporting limited especially if you're using all aspects of the software. Review Source HC Heather C. Science Manager Used the software for: 1-2 years ### "Overall proposalCENTRAL has been a huge improvement over our previous system." March 28, 2018 4.0 Pros It does just about everything that we need for managing applications and awarded grants. There is very little that we need to do manually anymore. The report builder is also very helpful. Customer Support consistently responds within an hour or two. Cons It is difficult to remember how to find some of the functions and there are a few more functions that we would like to see. Review Source SP Sandra P. Associate, Research & Healthcare Programs Non-Profit Organization Management Used the software for: 1-2 years ### "My experience with PC is positive overall." March 28, 2018 4.0 Saving time and paper and manual tasks Pros It has eliminated the need for data entry for our grant competitions and minimized a manual tasks. - it has changed my life :-) Cons I don't like some of its defautls - specially the Head of the Institution defaulting to the financial officer etc Review Source TB TRICIA B. Program Manager Used the software for: 1-2 years ### "The customer support is outstanding!" March 28, 2018 5.0 Pros I greatly appreciate the patience, expertise and support of Stefanie Chernyakov, my client support analyst. Also, my reviewers seem very familiar and capable with the software. Cons Grant making is new to me, so I have a steep learning curve. I'm finding the software a bit complicated, but I'm getting more efficient at it all of the time. Review Source EZ Emily Z. Development Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "proposalCENTRAL for grants" October 31, 2019 5.0 I love that it notifies the person responsible when a deliverable is due. Pros This is a really easy and streamlined way for non-profits to submit grants, grant reports, and expenditures. Cons Sometimes it is confusing to navigate as there are a lot of menus and a lot of options/places you can visit on the site. Review Source SH Susan H. Grant Writer Non-Profit Organization Management Used the software for: Less than 6 months ### "\[SENSITIVE CONTENT HIDDEN\] in Customer Service was AWEsome!" May 11, 2020 4.0 I simply wanted to compliment \[SENSITIVE CONTENT HIDDEN\] in Customer Service (on duty \[SENSITIVE CONTENT HIDDEN\]). He was very knowledgable about how to get around the PDF issue I was having. It is only thanks to his efficiency and attention to my proposal that I was able to submit accurate documentations, and make the deadline!! Pros Am writing only to compliment a Customer Service Rep Cons Am writing only to compliment a Customer Service Rep Review Source HH Hongxia H. Scientific Program Administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "I just started using the platform in Feb 2018: review postaward progress and setup two new grants." March 28, 2018 4.0 Pros The custom support is absolutely great. They are very patient, professional, and accommodating in helping out. Cons The new grant setup process. I wish I had more control on the platform formats/contents. Instead, I have to contact the customer support to change lots of details. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.