# SMORE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SMORE the right Email Marketing solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173379/SMORE/reviews

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SMORE

4.5 (24)

[View alternatives](https://www.capterra.com/p/173379/SMORE/alternatives/)

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Last updated August 24th, 2025

# Reviews of SMORE

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

HM

Hope M

Instructional TechnologistEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“I love that the design process is simple and there are so many options for multimedia integration.“

April 20, 2021

SF

Susan F

AdministrationEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“Also, the fact that customer service was unwilling to work with me and gave me the same cookie-cutter answer, I will not use them in the future. “

July 13, 2023

BK

Brenda K

TeacherE-Learning, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“I feel very creative and I like the sense of community that having a class newsletter brings to virtual learning.“

August 19, 2021

HM

Hope M

Instructional TechnologistEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“The ease of use with Smore makes my monthly newsletters amazing.“

April 20, 2021

CR

Cindy R

TeacherEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It is easy to navigate through a blog post made on Smore.“

September 29, 2020

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eduardo L.  
Teacher  
E-Learning  
Used the software for: 2+ years

### "My Review for SMORE"

February 17, 2022

5.0

Excellent. it is not just that I have enjoyed (and still enjoy) using the software, but it is also the feedback I get. Using Smore has been a change-maker indeed. i can recommend it highly

Pros

The ease with which I create my newsletters. The different templates offered, which is a feature that makes me work better and more efficiently (without wasting time)

Cons

I might want some more backaround images, but that is not critical

Switched from

[Microsoft Publisher](https://www.capterra.com/p/233254/Microsoft-Publisher/)

Because I found it easier to work with Smore

Review Source

MS

Mike S.  
President  
Education Management  
Used the software for: 6-12 months

### "Increase Engagement with Smore "

September 1, 2024

4.0

Our email newsletter engagement has gone way up since we started using Smore. It gives our organization a more professional and fun look.

Pros

I love how it makes our newsletters so much more engaging. It is super easy to build a newsletter that looks like I spent hours on, when really it took 30 minutes or less.

Cons

I wish it had a little more freedom to adjust the different looks. I also wish the design would show up in their email just as it looks, without having to click another link.

Review Source

SD

Sarah D.  
teacher  
Education Management  
Used the software for: 1-2 years

### "pretty useful tool, but too risky to recommend due to poor saving/inability to undo"

August 10, 2024

3.0

Having to redo a newsletter a third time is ridiculous and bad enough I can't quite recommend Smore anymore. If they can improve on saving capabilities or provide a way for an undo or revision history similar to google docs I could highly recomend this tool. For now I'm beyond mad.

Pros

cute. I have used it for a year now and it has made my newsletters for my classroom better looking and easier for viewing on cellphones.

Cons

I am so frustrated that the saving sometimes works but sometimes not. After spending an hour on a newsletter it suddenly was gone. All of it except my heading. Spent an additional hour redoing. This time, the very misleading remove button attached to a photo deleted the entire newsletter not just the photo that the remove/X is attached to. This has happened to my entire team at some point. This MUST be fixed in future updates. I am still fuming from both of these instances. Can't get myself to go for it a third time.

Review Source

BK

Brenda K.  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "Excellent way to communicate with remote students and families!"

August 19, 2021

5.0

My overall experience has been great. I am having a fun time exploring new features. I feel like I am putting a personal touch on communicating with my students and parents. I feel very creative and I like the sense of community that having a class newsletter brings to virtual learning. You can see your analytics to track engagement. I am enjoying sending out updates in a way that is organized, creative and personal!

Pros

As a virtual teacher I sometimes feel like I am losing out on having a personal relationship with my learners and their parents. A newsletter is a fun way to share class updates with parents. Smore is pretty user friendly. I played around for a bit and was able to design a modern and colorful newsletter. A great way to keep remote students feeling connected! We publish their academic and personal accomplishments. I post their upcoming assignments here instead of just on the class bulletin page on our teaching platform that lacks any creativity. You don't need any artistic ability to use this program because they have ready-made templates available of that is what you prefer or designing them yourself. ( Although designing them can be fun)! There is a free trial. The actual paid plans include individual for someone like me who wants to reach their own individual students and families. If you have larger needs they have several plans that you can use on your own or even as a team. You can make as many newsletters as you choose to. I started out using pre-made templates and only just started designing on my own. It is entertaining to try different colors & fonts and play around with the editing features. Smore really values remote teachers and actually designs templates specifically for remote learning. it is refreshing to be acknowledged on the same level as brick and mortar teachers.

Cons

I have not found anything yet that I have disliked. Although I am a fairly new user, I have not encountered any issues. The cost may look intimidating when first looked at but users will find that at less than $80.00 yearly for the service, you are paying a minimal cost per month. Some schools actually give teachers a small personal stipend for class supplies or subscriptions. This would be an excellent place to funnel that extra cash because it is a great way to build a feeling of community between class parents, students and teachers!

Review Source

JP

Jennifer P.  
Teacher  
E-Learning  
Used the software for: 2+ years

### "Pure Awesomeness "

August 18, 2019

5.0

Pros

I absolutely LOVE this product! As a teacher I can easily, so very easily, send out monthly information and updates to students and their families. This sounds normal but it’s the features that Smore includes - integration with everything Google, YouTube, and you name it! So easy to send out a newsletter with a video attached, or a survey for parents to fill out, or photos to share, or ANYTHING! An amazing one stop shop product for communication. PLUS, it includes some awesome analytic features for the user as well as very easy ways to share your newsletter or poster or whatever is created. Furthermore, students are also able to so easily use Smore to CREATE and demonstrate their learning. Smore is a very powerful and effective tool that all ages can use. Really it is just pure awesomeness!!!

Cons

The free version only always two newsletters.

Review Source

DC

David C.  
Principal  
Education Management  
Used the software for: Less than 6 months

### "Customer Service and Sales Needs Improvement"

August 26, 2024

2.0

Pros

The formatting for newsletters and weekly staff emails is easy to duplicate. It takes time to learn how to create your template the first time. There is a great integration with Blackboard for mass messaging.

Cons

Customer service. There is no phone number to call. When I inquired about having someone from the company call me about a Teams account for my office staff, they stated they only communicate through email. I have received 15 promotional emails and not one of my five requests for a quote on a Teams account. It has been over two weeks.

Review Source

SF

Susan F.  
Administration  
Education Management  
Used the software for: 6-12 months

### "Unsatisified with customer service"

July 13, 2023

2.0

Overall, I have been dissatisfied. Recent updates have made it so that I constantly have to verify usage if I switch between working at home and work. Also, the company has chosen to increase the amount. I feel that there are other services I can utilize that are not as expensive and I can use links within their program without having to pay a fee. Also, the fact that customer service was unwilling to work with me and gave me the same cookie-cutter answer, I will not use them in the future.

Pros

The program is user-friendly and you can create a newsletter with a link.

Cons

The customer service is not supportive. You are given the same answer from either the customer service person or the manager. When I was 2 days late canceling the service, I was told I could not cancel and the only option is to "gift" the service to someone. I was looking at moving from paying personally to having the company pay for the service; however, since encountering this situation, I have decided to look elsewhere and have notified my business office in regard to this.

Review Source

VR

Verified Reviewer  
Independent Contractor  
Restaurants  
Used the software for: 1-2 years

### "Newsletter on the Fly"

November 26, 2018

5.0

Pros

There are so many good things about this software! I love designing my communication in it - layouts are eyecatching and draw the reader in. I also love the tracking benefits to see who is actually engaging in the content.

Cons

Nothing. It really does fit our needs perfectly.

Review Source

VR

Verified Reviewer  
Training and Development Specialist  
Higher Education  
Used the software for: 6-12 months

### "Beautiful Newsletters Easy"

September 30, 2019

5.0

Creating beautiful newsletters for the entire organization.

Pros

The ease of putting together a newsletter and incorporating google maps, surveys, pictures and text.

Cons

There is a little bit of a learning curve at the beginning. I like that you can copy templates and edit them - that helped a lot in the beginning.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

Word of mouth recommendation

Review Source

CR

Cindy R.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Great for Weekly Updates"

September 29, 2020

5.0

This is a great newsletter tool! It's easy for someone to read newsletters posted on here.

Pros

The building and district administration provide updates to the public and to staff via Smore. It is easy to navigate through a blog post made on Smore.

Cons

The district's LMS is Canvas by Instructure. I would like it Smore and Canvas could be used collaboratively.

Review Source

TC

Taylor C.  
Optometric technician  
Hospital & Health Care  
Used the software for: 1-2 years

### "Smore"

December 5, 2019

4.0

Love SMORE! Keeps me updated with information going on at my sons school/in our town. It has calendars, links to surveys needed from his school, the school can put announcements on there and know that all parents at the school will get the needes information instead of trusting a piece of paper that would more than likely get lodt in our kids bookbags!

Pros

This software is used by my sons school to keep parents up to date on all announcements or events going on at the school or in our town. You can attach numerous links so all information for multiple different websites is all there on one page for parents to have access to.

Cons

I love this software. There is honestly nothing I would change about it. I think it works perfectly!!

Review Source

TS

Tanja S.  
Moj online posao  
Environmental Services  
Used the software for: 2+ years

### "Smore is perfect"

October 4, 2019

5.0

Pros

Smore is perfect site,you can use free and create good blog or website

Cons

Because is disagn is little old,but everthing else is good

Review Source

AD

Allison D.  
Music Teacher  
E-Learning  
Used the software for: 2+ years

### "Give me more smore!"

February 15, 2019

5.0

Pros

Smore is something that can be used for so many businesses and events. I've used it for weekly announcements with my students, party invitations, parent resources, and flyers for upcoming functions. It is so versatile and easy to design. Besides all its wonderful uses, it also looks amazing!

Cons

There is nothing I can say that I do not like about Smore.

Review Source

SM

Sarah M.  
Instructional Technologist  
Education Management  
Used the software for: 2+ years

### "Technology Newsletters"

February 11, 2021

5.0

I started using the free version of Smore while I was a kindergarten teacher and my parents loved it! As I transitioned into my new role, I decided to upgrade my account and have access to the premium features of Smore. I really enjoy creating in Smore!

Pros

As a K-12 Instructional Technologist, I create monthly newsletters that share technology tips and tricks. Smore has been my favorite format to use! I can easily include text, images, embed videos, hyperlinks, and it looks so professional. I love getting to see the stats too for how many views it has received.

Cons

Smore is the most expensive tool that I pay for out of pocket as an educator. It is worth the price! Formatting and sharing newsletters couldn't be easier.

Review Source

MC

Mollie C.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Review from an Educator"

June 2, 2020

4.0

While I know of others who continue to use SMORE, for my purposes it was not as effective as others. It was, overall, very easy to use and send to others. It offers a great way to share information, links, and updates with many people in a single place.

Pros

Using this software to create a newsletter, the program was user friendly and created a clean look to present the materials. It was easy to share the finished product digitally, and to go back to edit items even after sharing.

Cons

For those who did not have internet access, creating a pdf version of the finished product was not very neat. It led to awkward page breaks that were not easily remedied as there was no easy way to see where they would fall.

Review Source

LM

Lisa M.  
Library Media Specialist  
Libraries  
Used the software for: 2+ years

### "I use SMORE all the time!"

July 29, 2021

5.0

It is an incredibly clean and easy communication tool!

Pros

I use SMORE all the time for newsletters, informational pieces etc.

Cons

It is so user-friendly. There is truly nothing to "dislike" about SMORE!

Review Source

HM

Hope M.  
Instructional Technologist  
Education Management  
Used the software for: 6-12 months

### "Smore for education newsletters"

April 20, 2021

5.0

I use Smore to create monthly technology updates for my schools. I decided to upgrade my account and pay for the premium features in Smore. It is well worth the cost. I enjoy creating multimedia newsletters using Smore.

Pros

The ease of use with Smore makes my monthly newsletters amazing. This is one product that is worth the price. I love that the design process is simple and there are so many options for multimedia integration. The analytics give me clear picture of what people are most interested in when viewing my monthly newsletters.

Cons

Smore is the most expensive tool that I pay for out of pocket. However, it is worth the cost for the ease of use and brilliant newsletters.

Review Source

KB

Katie B.  
Office  
Education Management  
Used the software for: 1-2 years

### "Amazing way to create newsletters"

September 29, 2020

5.0

I have nothing but positive things to say about Smore.

Pros

Smore is such an easy way to create newsletters. I send out newsletters monthly to families and it is so simple to add information and pictures. It really is so simple and they have a lot of creative backgrounds and layouts.

Cons

I have had no issues in the 2 years that I have used Smore. This really is a great resource for sending out a lot of information

Review Source

RM

Robbin M.  
Private Practice  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Nice newsletter software"

December 8, 2019

5.0

I enjoy reading the weekly online newsletter from my child's school.

Pros

The software is user friendly for schools to use to make online newsletters. The colors to decorate the newsletters come our very bright and clear.

Cons

I am not able to download resources and information from this software. The fonts need more options to be made bigger.

Review Source

MA

Melinda A.  
owner  
Education Management  
Used the software for: Less than 6 months

### "Smore"

September 30, 2019

4.0

Needed something easy to create and distribute e-newsletters.

Pros

I like that it is easy to use. It has basic e-newsletter capabilities is all that we really need and serves our purpose.

Cons

For us it works, but if you need something that is more rebost, this may not be the best solution for your organization.

Review Source

AE

Andrea E.  
Sales Associate  
  
Used the software for: Less than 6 months

### "Super easy to use, very quick and convenient way to create an advertisement or newsletter."

June 6, 2018

4.0

Pros

Smore is super affordable and very easy to use. I have more experience using it as a newsletter rather than a flyer, and it's a major time saver for those who send out regular newsletters (schools, churches, small businesses, etc.). There are several attractive designs to choose from, and they are all customizable without having to spend forever on formatting. It only takes a few minutes to set up something that looks great and is easy to follow.

Cons

For those who are super controlling about graphic design and formatting, this may not be the service for you. Flyers on Smore, like I mentioned above, are customizable, but you can't change every single detail and placement.

Review Source

SN

Stephanie N.  
Executive Director  
Education Management  
Used the software for: Less than 6 months

### "Communicate with Customers with Ease"

May 7, 2021

5.0

Overall I have loved using SMORE and my customers have really enjoyed getting the newsletters from our school with such ease.

Pros

Possibly my favorite part about this program so far has been how easy it is to get started and start using. People that aren't very tech-savvy would have a really easy time navigating through this program. And it's really easy to design and make appealing.

Cons

I haven't really come across any big issues yet, although it would be great if there were more tutorials.

Review Source

LF

Lorinda F.  
Fitness Instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love this SMORE for school "

October 8, 2019

5.0

SMORE is a great tool for schools as it provides an easy way to information out to all parents. The newsletters are great looking as well.

Pros

I like that SMORE makes it easy for schools to share information with parents and there are a lot of options to pick from as well.

Cons

Sometimes there is too much information on one flyer making it over whelming making it harder to visually see everything. And it can look cluttered.

Review Source

SM

Sladjana M.  
Economic  
Marketing and Advertising  
Used the software for: I used a free trial

### "Smore is a website that allows you to create beautiful newsletters and advertise on social networks."

June 7, 2019

5.0

I use it to promote my job on social sites.

Pros

Provides great features and tools for easy and nice design of flyers, newsletters and ads for the promotion of products, services and business on social networks and sites.

Cons

It takes time and little skill to use everything that Smore offers.

Review Source

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