Dimelo SA

Dimelo Digital platform


Who Uses This Software?

Industries: Telecom, Bank, Insurance, Energy, Transport, Retail Regions: Europe, Asia, Africa, Middle East


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Dimelo SA
  • dimelo.com/
  • Founded 2006
  • France

About Dimelo Digital platform

Dimelo enables companies to manage all their digital customer care channels within a single platform. As a result, agents can manage multiple channels through a unique interface, increasing their response speed, streamlining resources allocation and levelling the flow during peak periods, ultimately impacting customer satisfaction. Over 14.5 million messages coming from various sources (email, chat, messaging, social media, etc.) are categorized & dispatched to customer care agents.


Dimelo Digital platform Features

  • Batch Communications
  • Content Management
  • Email Distribution
  • Interactive Content
  • Multi-Channel Communications
  • On-Demand Communications
  • Personalization
  • Print Management
  • Template Management
  • Video Content

Dimelo Digital platform Reviews


No reviews, be the first!