---
title: "Qonto Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Qonto Software - reviews, pricing plans, popular comparisons to other Online Banking products and more."
source_url: "https://www.capterra.com/p/173384/Qonto/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 Qonto Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Qonto

## What is Qonto?

Qonto makes day-to-day banking easier for SMEs and freelancers, thanks to an online business account combined with invoicing, bookkeeping, and spend management tools. With an innovative product, highly responsive 7/7 customer service, and clear pricing, Qonto has become the European leader in its category. Qonto is a powerful Business Account for your everyday banking needs. It offers local IBANs (🇫🇷 French / 🇩🇪 German / 🇮🇹 Italian / 🇪🇸 Spanish). You can use payment cards to spend up to €200,000/month with no hidden costs, allowing you to pay online, in-store, and abroad. Transfers come with flexible payment methods, and transactions include unlimited history and real-time notifications. Financing is made easy with access to integrated financing options. Leverage our financial tools, including invoice management, spend management, and bookkeeping.

## What is Qonto used for?

[Online Banking](https://www.capterra.com/online-banking-software/)[Mobile Banking](https://www.capterra.com/mobile-banking-software/)[Financial Management](https://www.capterra.com/financial-management-software/)

Top alternative

Featured

Overall rating

Based on 275 user reviews

Reviews sentiment

Positive

89%

Neutral

1%

Negative

10%

Starting price

€9

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Banking Systems / 2026
-   Accounts Payable / 2025
-   Accounts Receivable / 2025
-   Expense Report / 2025
-   Financial Management / 2025
-   Financial Reporting / 2025
-   Financial Services / 2025
-   Spend Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Qonto?[Manage this product listing](https://www.g2.com/products/qonto/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Qonto

4.5 (275)

VS.

[4.0 (82)](https://www.capterra.com/p/246352/Revolut-for-Business/reviews/)

Starting Price

€9

Flat Rate, Per Month

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (275)

Ease Of Use

4.2 (104)

Value For Money

4.3 (270)

Value For Money

3.6 (91)

Customer Service

4.3 (266)

Customer Service

3.0 (91)

## Qonto alternatives

[4.4 (69)](https://www.capterra.com/p/111334/TEMENOS-T24/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (14)](https://www.capterra.com/p/128510/NexorONE/reviews/)

Starting price

$15500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Chime](https://www.capterra.com/p/228456/Chime/)

[4.6 (104)](https://www.capterra.com/p/228456/Chime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228456/Chime/)

[View all alternatives](https://www.capterra.com/p/173384/Qonto/alternatives/)

## FAQs about Qonto

Overview

### What problems does Qonto solve?

Qonto solves fragmented business-finance workflows by combining account management, transfers, invoices, quotes, expense receipts, and transaction categorization in one workspace. Real-time payment alerts and accounting integrations reduce manual reconciliation and missing-document follow-up. Freelancers, small-business owners, finance administrators, and accountants benefit from clearer cash-flow visibility and faster day-to-day bookkeeping.

Answer based on 187 reviews

Overview

### Which roles and teams benefit most from Qonto?

Qonto is most used by business owners, managing directors, CEOs, and presidents who oversee company finances and daily operations. Finance leaders, including CFOs, use it to monitor cash flow, manage payments, and organize expenses. Small-business operators and independent tradespeople rely on it for separate business banking and transaction tracking.

Answer based on 275 reviews

Overview

### What company size and industries is Qonto built for?

Qonto is for small businesses, with 100% of reviewers from this segment, and management consulting and construction as the top industries at 6% each. It is intended for SMEs, freelancers, micro-enterprises, company creators, and non-profits, with marketing and advertising also represented at 5%.

Answer based on 275 reviews

Features and Usability

### What are the key features of Qonto?

Qonto includes transaction history and transaction monitoring for tracking account movements and transaction status. Its activity dashboard, real-time data, and real-time monitoring provide an at-a-glance view of balances and cash flow. Fraud detection and two-factor authentication support account security, while multi-currency and accounting features support payments and bookkeeping. It also covers Compliance Management.

Answer based on 89 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Qonto offers Basic at €9/month, followed by Smart (19), Premium (39), Essential (49), Business (99), and Enterprise (199). A free version and trial are available. Basic includes one card and 30 monthly transfers or direct debits; higher tiers raise allowances. Reviewers describe costs as reasonable, but some cite higher monthly fees, cash-withdrawal and international-transfer charges, and price increases.

Answer based on 67 reviews

Integrations

### Which third-party tools and platforms does Qonto integrate with?

Qonto integrates with 10 third-party tools, including accounting platforms Xero, Zoho Books, Odoo, and Dougs; workplace tools Slack, Notion, Dropbox, and OneDrive; and business services Payfit, Stripe Billing, and Zapier. These connections support accounting, document storage, team communication, billing, and automation workflows.

Answer based on 22 reviews

Getting Started and Support

### What training and onboarding options does Qonto offer?

Qonto provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced demonstrations of key features and steps.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Qonto offer, and how do users rate the experience?

Qonto offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users often describe support as responsive, helpful, and effective, including evening and weekend availability. However, some report long phone waits, missed callbacks, and difficulty getting responses for serious account or technical issues.

Answer based on 63 reviews

Security

### How does Qonto handle data security and access control?

Qonto uses strengthened security measures that include facial scanning and annual identity-document checks. It supports access for authorized people and sends notifications for each action, helping users monitor account activity. Reviewers generally consider its security protocols adequate for their needs, while some report update bugs and electronic invoicing login issues.

Answer based on 15 reviews

## Who uses Qonto?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 415 Online Banking reviews

Capterra reviewers highlight these features as the top priorities when choosing online banking software:

-   **Electronic Payments** (**63%** of reviewers rated this feature as critical)
-   **Transaction Monitoring** (**57%**)
-   **Fraud Detection** (**71%**)

Qonto supports **Transaction Monitoring** and **Fraud Detection**, giving businesses visibility into account activity and added protection against suspicious transactions. However, it does not offer **Electronic Payments**. Instead, it provides other highly rated capabilities, including **Transaction History** (**60%**), **Real-Time Monitoring** (**55%**), and **Financial Management** (**54%**), which help teams track cash flow, review account activity quickly, and manage finances more effectively. These features help businesses stay informed and maintain better control over daily banking operations.

Transaction Monitoring

4.6 (139)

95.68% of 139 reviewers that rated this feature as important or highly important

Monitor or audit historical and current transactions to analyze customer account activities

Fraud Detection

4.4 (106)

88.68% of 106 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

Transaction History

4.6 (162)

92.59% of 162 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Real-Time Monitoring

4.7 (123)

88.62% of 123 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Financial Management

4.5 (113)

83.19% of 113 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Activity Dashboard

4.5 (129)

80.62% of 129 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Qonto 29 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- ATM Management: Plan and implement systems for monitoring, registering, and management of ATM machines.
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Core Banking: Back-end system that processes daily banking transactions and posts updates to accounts and other financial records.
- Corporate Banking: Banking that services corporate customers, from SMBs to multinational enterprise corporations with large financial stakes.
- Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Document Storage: Store and organize documents in a centralized system
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Fraud Detection: Identify and prevent suspicious activity
- Investment Banking: Division of banking that assists individuals or organizations raise capital and provide financial consulting services.
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Online Banking: Ability to manage transactions online with a mobile device or computer.
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Secure Login: At least a username and password is required to access the system
- Securities Management: Develop, document, and implement policies & procedures to protect an organization's assets.
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

---

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Features

4.5 (275)

4.5

Based on 275 reviews

## Pricing

Value for money

4.3 (270)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/173384/Qonto/pricing/)

Basic

€9.00

Flat Rate,Per Month

It includes:

-   1 x One Card Mastercard with €20,000/month payment limit
-   30 transfers or direct debits/month
-   1 account
-   7-day-a-week support
-   14,000+ partner integrations
-   Client invoice creation
-   Supplier invoice centralization & payment

Smart

€19.00

Flat Rate,Per Month

It includes:

-   1 x One Card Mastercard + 50 virtual cards/month
-   60 transfers or direct debits/month
-   1 account + 1 sub-account
-   7-day-a-week support
-   14,000+ exclusive integrations
-   Client invoice creation
-   Supplier invoice centralization & payment
-   Supplier management
-   Digitized & certified receipts
-   Advanced dashboard
-   Unlimited accountant users

Premium

€39.00

Flat Rate,Per Month

It includes:

-   1 x One Card Mastercard + 50 virtual cards/month
-   100 transfers or direct debits/month
-   1 account + 4 sub-accounts
-   Priority 7-day-a-week support
-   14,000+ exclusive integrations
-   Client invoice creation
-   Supplier invoice centralization & payment
-   Supplier management
-   Digitized & certified receipts
-   Advanced dashboard
-   Unlimited accountant users

Essential

€49.00

Flat Rate,Per Month

It includes:

-   2 x One Card business Mastercards + 50 virtual cards
-   150 transfers or direct debits/month
-   Unlimited team members + Accountant access
-   1 account + 4 sub-accounts
-   14,000+ exclusive partner integrations
-   7-day-a-week support
-   Access to financing offers
-   Account Payable & Receivable tools
-   Automated bookkeeping tools

Business

€99.00

Flat Rate,Per Month

It includes:

-   10 x One Card business Mastercards + 50 virtual cards
-   500 transfers or direct debits/month
-   Unlimited team members + Accountant access
-   1 account + 9 sub-accounts
-   14,000+ exclusive partner integrations
-   Priority 7-day-a-week support
-   Manager role
-   Expense management tools
-   Account Payable & Receivable tools
-   Access to financing offers
-   Automated bookkeeping tools
-   Customizable payment permissions and controls
-   Advanced dashboard

Enterprise

€199.00

Flat Rate,Per Month

It includes:

-   30 x One Card business Mastercards + 50 virtual cards
-   1,000 transfers or direct debits/month
-   Unlimited team members + Accountant access
-   1 account + 24 sub-accounts
-   14,000+ exclusive partner integrations
-   Priority 7-day-a-week support
-   Manager role
-   Expense management tools
-   Account Payable & Receivable tools
-   Access to financing offers
-   Automated bookkeeping tools
-   Customizable payment permissions and controls
-   Advanced dashboard

Value for money

4.3 (270)

4.3

Based on 270 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Notion](https://www.capterra.com/p/186596/Notion/)[

Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (266)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (266)

4.3

Based on 266 reviews

## User reviews

Overall rating

4.5

Based on 275 reviews

Filter by rating

5(221)

4(24)

3(3)

2(8)

1(19)

Mentioned topic

Sorted by most recent

TB

thierry B.

dirigeant

Management Consulting

### "un client satisfait "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 28, 2026

intuitive, facile, interface qui simplifie l'émission des factures, le suivi des encours et le pilotage de son activité

Pros

fonctionnalités et adéquation des solutions. Compte rémunéré Anticipation des besoins du chef d'entreprise et facilité de pilotage de la trésorerie

Cons

pas de possibilité de règlement par chèque pour certaines administrations encore à l'âge de pierre...

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Fondatrice

Marketing and Advertising

### "Qonto constitue un outil pratique et moderne pour les professionnels. J'aime❤️"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 22, 2026

Mon expérience avec Qonto est globalement très positive. La plateforme facilite réellement la gestion bancaire au quotidien grâce à une interface intuitive et à des fonctionnalités pensées pour les professionnels: factures électronique, virements, les factures rapides avec liens de paiement, créer sa boutique produits/services... Elle permet de gagner du temps, de mieux suivre les opérations et de centraliser plusieurs tâches administratives. Pour un entrepreneur qui souhaite simplifier sa gestion financière et se concentrer davantage sur son activité, Qonto constitue un outil pratique et moderne. J'aime.

Pros

J’apprécie particulièrement la simplicité et l’ergonomie de Qonto. L’interface est claire, moderne et facile à prendre en main, ce qui permet de gérer rapidement les opérations courantes d’une entreprise. J’apprécie également la visibilité sur les transactions, la gestion des justificatifs et le gain de temps dans le suivi administratif et financier. L’ensemble donne une vision plus claire de la trésorerie et facilite la gestion quotidienne de l’activité.

Cons

Certaines fonctionnalités peuvent demander un petit temps d’adaptation lorsqu’on découvre la plateforme. Il serait également intéressant de continuer à développer les possibilités de personnalisation et d’automatisation afin de répondre encore davantage aux besoins spécifiques des entrepreneurs et des petites entreprises (ajout d'un tutoriel)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JP

Jean-Paul P.

Manager G

Performing Arts

### "Qonto : une solution intuitive et efficace pour les entrepreneurs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 18, 2026

Une expérience globalement positive, avec un outil pratique et complet qui facilite le quotidien de l’entrepreneur, malgré quelques fonctionnalités nécessitant un temps d’adaptation.

Pros

Une interface claire, une navigation fluide et des fonctionnalités pratiques pour suivre les opérations, gérer les dépenses et centraliser les tâches administratives.

Cons

Certains paramétrages administratifs et de facturation électronique mériteraient d’être simplifiés, avec des explications plus accessibles pour les entrepreneurs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

FC

Fabio C.

Tributarista

Management Consulting

### "Ero con voi sin dall'inizio"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 16, 2026

Ritengo un ottima esperienza perché emerge l'importanza del cliente rispetto a tutta quella serie di adempimenti che in altri istituti di credito/pagamento sono vincolanti al punto da rendere il prodotto non performante.

Pros

Che sia un prodotto smart e molto completo, con performance ottime, con possibilità di strutturare team anche articolati.

Cons

Al momento non vedo svantaggi tali da farmi desistere, solo che essendo il momento economico globale cosi particolare, mi farebbe comodo un costo leggermente più basso, ma ripeto considero soldi spesi bene.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LC

loic C.

PRÉSIDENT

Telecommunications

### "merci quonto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2026

ultra satisfait des outils à disposition, de la capacité à éditer les documents. Sans parler de la qualité des éditions de devis, factures, qui sont très pro.

Pros

simple et efficace, que ce soit pour la fluidité d'execution, et les outils, je ne peux que recommander quonto

Cons

a date, pas grand chose, tout est bien adapté à mon besoin. entre le PC, le téléphone, tout est accessible

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EO

Eva O.

Dirigeante

Health, Wellness and Fitness

### "Excellente banque pro et outil de gestion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 7, 2026

Qonto permet Experience Fluide et intuitive de la comptabilité. Quel gain de temps, je le conseille à tous les entrepreneurs

Pros

Grâce a Qonto la pré-comptabilité est facilitée cela change la vie. Je le recommande à tous les entrepreneurs

Cons

Le Prix du dépôt de chèque en formule basic est élevé. C’est dommage car c’est le seul bémol selon moi

Switched from

[MEG Audit and Compliance](https://www.capterra.com/p/216881/MEG/)

Ne souhaite pas répondre à cette question

Alternatives considered

[Pennylane](https://www.capterra.com/p/218672/Pennylane/)

Reasons for choosing Qonto

Tout en un donc plus pratique que pennylane

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

Andrea S.

Gastronom

Restaurants

### "Konto wurde ohne Vorwarnung gesperrt"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 14, 2026

Pros

Qonto ist übersichtlich, schnell eingerichtet, praktisch und intuitiv für den geschäftlichen Alltag.

Cons

Unsere Erfahrung mit Qonto ist bislang leider äußerst enttäuschend. Wir erhielten per E-Mail die Aufforderung, ein Formular auszufüllen. Gerade in einer Zeit, in der Banken selbst ständig vor Phishing-Mails warnen, halten wir es für sehr fragwürdig, sensible Abfragen auf diesem Weg zu versenden, statt sie ausschließlich über einen gesicherten Bereich im Online-Banking bereitzustellen. Noch gravierender war jedoch der weitere Ablauf: Uns wurde praktisch keine angemessene Zeit gegeben, auf diese Anfrage zu reagieren. Innerhalb von weniger als einer Stunde nach Erhalt der E-Mail wurde unser Geschäftskonto gesperrt. Eine vorherige vernünftige Kommunikation oder die Möglichkeit, offene Fragen mit dem Support zu klären, gab es nicht. Durch die Sperrung sind uns konkrete Nachteile im laufenden Geschäftsbetrieb entstanden. Lastschriften wurden nicht ausgeführt bzw. zurückgegeben, Zahlungen konnten nicht wie vorgesehen abgewickelt werden und wir mussten kurzfristig erheblichen zusätzlichen organisatorischen Aufwand betreiben, um unseren Zahlungsverkehr anderweitig sicherzustellen. Besonders schwer wiegt für uns, dass sich auf dem Konto Firmeneinnahmen befinden, über die wir aufgrund der Sperrung derzeit nicht verfügen können. Diese Mittel stehen dem Unternehmen damit faktisch nicht für den laufenden Geschäftsbetrieb zur Verfügung. Gerade bei einem Geschäftskonto ist das ein erheblicher Eingriff, weil vorhandene Liquidität nicht genutzt werden kann, obwohl die Gelder auf dem Konto vorhanden sind. Dass ein Finanzdienstleister bestimmte Informationen oder Unterlagen von seinen Kunden anfordern muss, stellen wir grundsätzlich nicht infrage. Was wir jedoch kritisieren, ist die Art und Weise der Durchführung: eine sensible Anfrage per E-Mail, praktisch keine Reaktionsfrist, anschließend die Sperrung eines Geschäftskontos und keine vernünftige Kommunikation mit dem Support. Da eine direkte und nachvollziehbare Kommunikation bislang nicht stattgefunden hat, werden wir Qonto nun ausdrücklich auf diese Trustpilot-Bewertung hinweisen. Vielleicht führt dieser öffentliche Weg dazu, dass sich jemand den Vorgang vollständig ansieht und mit uns in einen vernünftigen Austausch tritt. Wir geben Qonto weiterhin die Chance, die Situation zu klären, die entstandenen Nachteile angemessen zu berücksichtigen und unser Vertrauen zurückzugewinnen. Wir sind gespannt, wie Qonto mit diesem Vorgang umgeht, und werden die Bewertung entsprechend aktualisieren, sobald es eine Entwicklung gibt. Das Qonto-Team kann diesen Vorgang unserem Firmenkonto anhand der bestehenden Korrespondenz eindeutig zuordnen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

Didier J.

Fondateur

Management Consulting

### "Un Chef d'entreprise en IA témoigne"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 10, 2026

Utilisation au quotidien pour le pilotage de mon entreprise. Je vais créer une seconde société dans quelques jours avec Qonto.

Pros

Interface utilisateur intuitive. API avec le logiciel Clémentine. Tableau de bord avec graphiques. Rapport Prix / Services

Cons

La lecture des taux de TVA sur les factures et notes de frais est perfectible. La proposition de ventilation de type de frais est perfectible.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MB

Massimiliano B.

Consulente in comunicazione

Public Policy

### "Finalmente il conto giusto per persone e imprese "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2026

Ottima e soddisfacente non ci sono motivi per cambiare banca serietà e tempestività nell'assistenza così come per i prodotti erogati.

Pros

Professionalità,trasparenza,costi estremamente contenuti, assistenza super veloce, da consigliare e da provare poiché facile anche l'utilizzo e la gestione del conto.

Cons

Nulla, al momento, tutto perfetto e perfettamente funzionale rispecchia perfettamente le nostre esigenze e i nostri bisogni.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AM

Aurelie M.

Gérant

Health, Wellness and Fitness

### "Bon choix de banque pour un entrepreneur"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2026

Très bonne. Et le fait qu'elle fasse aussi la facturation électronique est un avantage supplémentaire.

Pros

Facilités d'utilisation. Sobriété dans l'interface. Fonctionnalités très bien pensées pour gérer son business. Je recommande.

Cons

J'ai juste rencontré un souci technique au démarrage mais l'assistance m'a aidé à le résoudre, donc rien de particulier.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/173384/Qonto/reviews/)

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