# Feedier Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Feedier Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/173387/&lt

---

# 

 Feedier Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Feedier

## What is Feedier?

Feedier is a B2B feedback management solution, tailored to improve your End-User Experience by centralizing all your direct and indirect feedback in one place. Our platform allows you to instantly detect dissatisfaction in your Customer Journeys, better understand it through comprehensive and intuitive reports, and then eliminate it to improve your satisfaction and retention rates.

## What is Feedier used for?

[Survey](https://www.capterra.com/survey-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Overall rating

Based on 121 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$60

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Feedier?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://feedier.com&name=Feedier)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Feedier

4.7 (121)

VS.

[4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Starting Price

$60

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (121)

Ease Of Use

4.6 (175)

Value For Money

4.7 (114)

Value For Money

4.5 (119)

Customer Service

4.7 (105)

Customer Service

4.7 (157)

## Feedier alternatives

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

[4.5 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting price

$55.00

Per User, Per Month

[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[CustomerHero](https://www.capterra.com/p/153472/Startquestion/)

[4.9 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/153472/Startquestion/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Analysis Tools

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Analyze survey results via statistical testing or crosstabs directly within the software

Data Import/Export

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Survey/Poll Management

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create and administer polls and surveys

Complaint Monitoring

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Customer Experience Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Customizable Forms

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Feedier 66 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service

Manage and track all internal and external communication conducted via calls, email, text, or chat

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Survey designed the measure customer satisfaction with a product, service, and more

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Graphical representation of data

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Distribute a survey via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Practice of collecting data and responses for market research/surveys without an internet connection

Reporting on how each user, task or process has advanced since its initiation

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integration of respondents' answers from previous survey questions into subsequent questions or text

Randomize the displayed order of questions and answer options

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Skip over or route respondents to different questions based on their previous answers

Send messages via SMS

Allow media to be embedded in the question or answer options

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.4 (121)

4.4

Based on 121 reviews

## Pricing

Value for money

4.7 (114)

Free Trial

Free Version

Basic

$60.00

Flat Rate,Per Month

Value for money

4.7 (114)

4.7

Based on 114 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (105)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (105)

4.7

Based on 105 reviews

## User reviews

Overall rating

4.7

Based on 121 reviews

Filter by rating

5(89)

4(30)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

David M.

Gestion client

Media Production

### "Logiciel très facile"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 29, 2023

C'est un logiciel simple et efficace avec des fonctionnalités très puissantes

Pros

C'est un outil très fiable et très efficace qui facilite l'enquête sur les clients avec une interface intuitive.

Cons

Pas d'inconvénients avec Feedier. C'est un logiciel très puissant et parfait

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Samuel Codjo A.

Agent immobilier

Real Estate

### "Logiciel de sondage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2023

Pros

Ce logiciel facilite le sondage, il est un logiciel de satisfaction client, de relations client ainsi que logiciel de retour d'information à 360 dégrés.

Cons

Ce logiciel ci ne révèle aucun souci. Vu son aspect avantageux , je le recommande vivement aux utilisateurs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Técnico de investigación de mercados

Market Research

### "Rápido e intuitivo "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 14, 2022

Experiencia bastante satisfactoria, con buen feedback de los clientes

Pros

Lo que más me gusta es que la presentación de la encuesta luzca profesional, que sea compatible con soporte móvil.

Cons

La exportación de información, tal vez debería de mejorar las opciones de incorporar tablas y gráficos

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Damien B.

Chef de section

Telecommunications

### "Très bon logiciel et très bon service relation client"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2022

Très bon suivi de la part du "Customer Success Manager " Les équipes de Feedier étaient très disponibles, apportent beaucoup de conseils sur la mise en place du questionnaire, l'envoie et l'analyse des résultats.

Pros

\>Facilité d'utilisation, >Création des questions très simple, >Analyse des résultats, >Création de rapport automatique...

Cons

Pas de points faibles pour ce logiciel, très bonne expérience.

Switched from

[XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)

plus de licence, pas adapté

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2022

Bonjour Damien, Toute l'équipe Feedier vous remercie pour votre avis. Nous sommes heureux de lire que la plateforme répond parfaitement à vos besoins. Nos équipes sont toujours disponibles si vous avez la moindre question.

NW

Nadine W.

Assistante de direction

Accounting

### "Essayer c'est l'adopter"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 9, 2022

Simplicité

Pros

Visuel ludique et intuitif, facile à adopter

Cons

Difficile de se projeter suite à la démonstration

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Bonjour Nadine, Merci beaucoup pour votre avis, nous sommes heureux de voir que Feedier vous satisfait. Nous améliorons nos processus pour qu'en une démonstration, vous puissiez voir que notre plateforme vous apportera rapidement de la valeur. Bonne journée à vous.

MP

Marianna P.

Business Consultant

Management Consulting

### "An innovative platform to receive and analyse experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 17, 2022

Pros

The graphics on the platform make it enjoyable to complete and fast. There are a lot of choices and templates that help you create the perfect survey for you. The help desk is also there every time I've needed it, with solutions to my problems.

Cons

It is a slow platform, which means that every change I want to make and every new detail I want to add takes too much time. Unfortunately, this is a big miss for me.

Reasons for choosing Feedier

The platform is more fun and interesting in compare to other more classic types of survey platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2022

Hi Marianna, your feedback is taken very seriously and equally appreciated, so thank you very much! We are working hard every day to improve our platform, including the loading speed of our different modules. If you want, feel free to give us more details by sending a support ticket directly through your dashboard. Have a nice day !

AU

Anonymous User

Teacher - Unlocking Europe

Philanthropy

### "Narrow Product "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 24, 2021

Ok tool but it’s designed to have a series of form touch points on a user journey and aggregate it together. If you want to use the tool in another way it’s hard.

Pros

Easy to deploy, works well if you need specifically what it offers.

Cons

Hard to use in flexible ways. The reports are odd, all data is in one bucket then you filter out the survey & its data. An odd approach.

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reasons for choosing Feedier

Price Ltd

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JU

Jonathan U.

Founder

Arts and Crafts

### "Making Feeback Fun"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 3, 2020

A fun, easy to manage and customize feedback from to encourage user enagement.

Pros

Easily brandable and customizable, you can collect user feedback with the offer of gratification.

Cons

While I'm aware the vast majority of the archaic web hasn't come onboard the Web3 revolution, it would be great to be able to offer users cryptocurrency rewards!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Hibernation Mode

Transportation/Trucking/Railroad

### "A great software for review system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 5, 2020

We used to use Google My Business as main source of feedback which was causing issues for customers. Such as, we would send them a link to GMB then they had to log on and write a review which made feedback response to almost none. With Feedier we can just send an email and they don't have to log into their gmail accounts to write a review.

Pros

Feedier is a great little software to setup a feedback system for any business. The form creation is very easy and support is alright as well. The greatest option is white labeling which makes a business look very professional without those major logo of the software

Cons

There are some limitations on forms which require you to upgrade to a higher plan which can become very expensive for a small business like ours. Again, the current plan works out great for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Gavin H.

CEO

Telecommunications

### "Slick, fast, beautiful and intuitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2019

Improve response rate for feedback.

Pros

Creates slick and beautiful surveys/feedback.

Cons

A bit expensive and has some new concepts like carriers. Wasn't sure what that was, but built in help and onboarding is great. A personal touch from the team.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Much easier to use and creates beautiful results.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/173387/Feedier/reviews/)

Popular comparisons

[CustomerHero vs Feedier](https://www.capterra.com/compare/153472-173387/Startquestion-vs-Feedier)[XM for Customer Experience vs Feedier](https://www.capterra.com/compare/152924-173387/Customer-Frontlines-vs-Feedier)[Sogolytics vs Feedier](https://www.capterra.com/compare/127957-173387/SoGoSurvey-vs-Feedier)

[Alchemer vs Feedier](https://www.capterra.com/compare/72549-173387/Alchemer-vs-Feedier)[SurveySparrow vs Feedier](https://www.capterra.com/compare/168823-173387/SurveySparrow-vs-Feedier)[SmartSurvey vs Feedier](https://www.capterra.com/compare/57112-173387/SmartSurvey-vs-Feedier) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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