Who Uses This Software?

SaaS businesses, Restaurants, Shops, Online Shops, and much more!


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.90/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Alkaweb
  • feedier.com/
  • Founded 2018
  • France

About Feedier

Feedier lets you easily collect valuable customer feedback through an intelligent and interactive platform. We provides an enjoyable and unique experience to customers, so they're more likely to fill them out and be happy doing so! On any device, customers will be able to access your beautiful, clean, and branded surveys. In addition to being easy on the eyes, this new method of feedback collection is entertaining thanks to animations and rewards (vouchers, ebooks, Phil Collins tickets).


Feedier Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Embeddable Survey
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Feedier Reviews Recently Reviewed!


Capterra-loader

A simple way to create survey. A reward system I liked a lot.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple UI that anyone can design survey easily.
Rewards System that helps us to get more feedback.
It can even use a form and a lead generation tools.
Custom domain on each survey and organisations.
SMS and Email sharing with custom names with 3rd party API

Cons: Still have bugs have to fix it. The mobile survey builder need improvements.
Need a form builder implementation.
Need white lable login for Agency

Overall: It solved my big problem that I reward my feedback was with coupon or a money or else a downloadable items.

Feedier is a game changer when it comes to collecting feedback

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the interface, both from the admin side and the end-user side. It only takes a few minutes to set up a new feedback survey (a carrier), and you can incentivize users with chances to win rewards. And the feedback forms look great and are simple to customize. Lots of feedback options (text input, star ratings, multiple choice, etc.). Also chat support was extremely responsive for the few questions I had.

Cons: No complaints at all, it does exactly what it promises and does it very well. No issues signing up or creating feedback carriers.

Overall: Collect honest reviews and feedback, and actually get people interested in leaving feedback (which is difficult).

Really easy to use, straight forward instructions. Fun user interface and easily customizable.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing I like most is that it's really user-friendly to create carriers. It's easy and you can go live in less than an hour.

Cons: I wish there were a way to install directly on our website instead of adding a button that takes the visitor to a different site.

I just started to work with it and it looks really nice product

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Smart and easy, I like the funnel they build for customer 5 stars review. great customer service
friendly interface and also multi Languages.

Cons: limited design, can't add Facebook pixel. sometimes it works easy a little bit (But not a big issue). there is no API for now, and the zapier app still not ready

Smooth , hassle free , flawless

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Not only product is good , but the one point resolution to all queries by Baptiste and his team is awesome

Cons: Nothing to be frank :)
The team is already working on feature request . absolutely no cons for this product