# Feedier Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Feedier Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/173387/Feedier/alternatives --- # Feedier Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Feedier ## What is Feedier? Feedier is a B2B feedback management solution, tailored to improve your End-User Experience by centralizing all your direct and indirect feedback in one place. Our platform allows you to instantly detect dissatisfaction in your Customer Journeys, better understand it through comprehensive and intuitive reports, and then eliminate it to improve your satisfaction and retention rates. ## What is Feedier used for? [Survey](https://www.capterra.com/survey-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Overall rating Based on 121 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $60 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Feedier?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://feedier.com&name=Feedier) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Feedier 4.7 (121) VS. [4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/) Starting Price $60 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (121) Ease Of Use 4.6 (255) Value For Money 4.7 (114) Value For Money 4.5 (179) Customer Service 4.7 (105) Customer Service 4.7 (201) ## Feedier alternatives [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing [4.5 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month [4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting price Contact vendor for pricing [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Starting price $1500.00 Per User, Per Month [Learn More](https://www.capterra.com/p/152924/Customer-Frontlines/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Analysis Tools 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Data Import/Export 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Survey/Poll Management 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and administer polls and surveys Complaint Monitoring 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Customer Experience Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customizable Forms 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Feedier 66 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service Manage and track all internal and external communication conducted via calls, email, text, or chat Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Survey designed the measure customer satisfaction with a product, service, and more Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Graphical representation of data Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Distribute a survey via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Practice of collecting data and responses for market research/surveys without an internet connection Reporting on how each user, task or process has advanced since its initiation Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Skip over or route respondents to different questions based on their previous answers Send messages via SMS Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.4 (121) 4.4 Based on 121 reviews ## Pricing Value for money 4.7 (114) Free Trial Free Version Basic $60.00 Flat Rate,Per Month Value for money 4.7 (114) 4.7 Based on 114 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (105) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (105) 4.7 Based on 105 reviews ## User reviews Overall rating 4.7 Based on 121 reviews Filter by rating 5(89) 4(30) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent David M. Gestion client Media Production ### "Logiciel très facile" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 29, 2023 C'est un logiciel simple et efficace avec des fonctionnalités très puissantes Pros C'est un outil très fiable et très efficace qui facilite l'enquête sur les clients avec une interface intuitive. Cons Pas d'inconvénients avec Feedier. C'est un logiciel très puissant et parfait Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Samuel Codjo A. Agent immobilier Real Estate ### "Logiciel de sondage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2023 Pros Ce logiciel facilite le sondage, il est un logiciel de satisfaction client, de relations client ainsi que logiciel de retour d'information à 360 dégrés. Cons Ce logiciel ci ne révèle aucun souci. Vu son aspect avantageux , je le recommande vivement aux utilisateurs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Técnico de investigación de mercados Market Research ### "Rápido e intuitivo " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 14, 2022 Experiencia bastante satisfactoria, con buen feedback de los clientes Pros Lo que más me gusta es que la presentación de la encuesta luzca profesional, que sea compatible con soporte móvil. Cons La exportación de información, tal vez debería de mejorar las opciones de incorporar tablas y gráficos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Damien B. Chef de section Telecommunications ### "Très bon logiciel et très bon service relation client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2022 Très bon suivi de la part du "Customer Success Manager " Les équipes de Feedier étaient très disponibles, apportent beaucoup de conseils sur la mise en place du questionnaire, l'envoie et l'analyse des résultats. Pros \>Facilité d'utilisation, >Création des questions très simple, >Analyse des résultats, >Création de rapport automatique... Cons Pas de points faibles pour ce logiciel, très bonne expérience. Switched from [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) plus de licence, pas adapté Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2022 Bonjour Damien, Toute l'équipe Feedier vous remercie pour votre avis. Nous sommes heureux de lire que la plateforme répond parfaitement à vos besoins. Nos équipes sont toujours disponibles si vous avez la moindre question. NW Nadine W. Assistante de direction Accounting ### "Essayer c'est l'adopter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 9, 2022 Simplicité Pros Visuel ludique et intuitif, facile à adopter Cons Difficile de se projeter suite à la démonstration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 14, 2022 Bonjour Nadine, Merci beaucoup pour votre avis, nous sommes heureux de voir que Feedier vous satisfait. Nous améliorons nos processus pour qu'en une démonstration, vous puissiez voir que notre plateforme vous apportera rapidement de la valeur. Bonne journée à vous. MP Marianna P. Business Consultant Management Consulting ### "An innovative platform to receive and analyse experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 17, 2022 Pros The graphics on the platform make it enjoyable to complete and fast. There are a lot of choices and templates that help you create the perfect survey for you. The help desk is also there every time I've needed it, with solutions to my problems. Cons It is a slow platform, which means that every change I want to make and every new detail I want to add takes too much time. Unfortunately, this is a big miss for me. Reasons for choosing Feedier The platform is more fun and interesting in compare to other more classic types of survey platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2022 Hi Marianna, your feedback is taken very seriously and equally appreciated, so thank you very much! We are working hard every day to improve our platform, including the loading speed of our different modules. If you want, feel free to give us more details by sending a support ticket directly through your dashboard. Have a nice day ! AU Anonymous User Teacher - Unlocking Europe Philanthropy ### "Narrow Product " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 24, 2021 Ok tool but it’s designed to have a series of form touch points on a user journey and aggregate it together. If you want to use the tool in another way it’s hard. Pros Easy to deploy, works well if you need specifically what it offers. Cons Hard to use in flexible ways. The reports are odd, all data is in one bucket then you filter out the survey & its data. An odd approach. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) Reasons for choosing Feedier Price Ltd Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JU Jonathan U. Founder Arts and Crafts ### "Making Feeback Fun" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 3, 2020 A fun, easy to manage and customize feedback from to encourage user enagement. Pros Easily brandable and customizable, you can collect user feedback with the offer of gratification. Cons While I'm aware the vast majority of the archaic web hasn't come onboard the Web3 revolution, it would be great to be able to offer users cryptocurrency rewards! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Hibernation Mode Transportation/Trucking/Railroad ### "A great software for review system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 5, 2020 We used to use Google My Business as main source of feedback which was causing issues for customers. Such as, we would send them a link to GMB then they had to log on and write a review which made feedback response to almost none. With Feedier we can just send an email and they don't have to log into their gmail accounts to write a review. Pros Feedier is a great little software to setup a feedback system for any business. The form creation is very easy and support is alright as well. The greatest option is white labeling which makes a business look very professional without those major logo of the software Cons There are some limitations on forms which require you to upgrade to a higher plan which can become very expensive for a small business like ours. Again, the current plan works out great for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GH Gavin H. CEO Telecommunications ### "Slick, fast, beautiful and intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2019 Improve response rate for feedback. Pros Creates slick and beautiful surveys/feedback. Cons A bit expensive and has some new concepts like carriers. Wasn't sure what that was, but built in help and onboarding is great. A personal touch from the team. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Much easier to use and creates beautiful results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173387/Feedier/reviews/) Popular comparisons [XM for Customer Experience vs Feedier](https://www.capterra.com/compare/152924-173387/Customer-Frontlines-vs-Feedier)[Sogolytics vs Feedier](https://www.capterra.com/compare/127957-173387/SoGoSurvey-vs-Feedier)[CustomerHero vs Feedier](https://www.capterra.com/compare/153472-173387/Startquestion-vs-Feedier) [Alchemer vs Feedier](https://www.capterra.com/compare/72549-173387/Alchemer-vs-Feedier)[SurveySparrow vs Feedier](https://www.capterra.com/compare/168823-173387/SurveySparrow-vs-Feedier)[SmartSurvey vs Feedier](https://www.capterra.com/compare/57112-173387/SmartSurvey-vs-Feedier)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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