# Page 2 | Feedier Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Feedier the right Survey solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173387/Feedier/reviews --- Feedier 4.7 (121) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Feedier ## Showing most helpful reviews Showing 26-50 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Técnico de investigación de mercados Market Research Used the software for: 2+ years ### "Rápido e intuitivo " November 14, 2022 5.0 Experiencia bastante satisfactoria, con buen feedback de los clientes Pros Lo que más me gusta es que la presentación de la encuesta luzca profesional, que sea compatible con soporte móvil. Cons La exportación de información, tal vez debería de mejorar las opciones de incorporar tablas y gráficos Review Source VR Verified Reviewer Teacher - Unlocking Europe Philanthropy Used the software for: 1-2 years ### "Narrow Product " September 24, 2021 4.0 Ok tool but it’s designed to have a series of form touch points on a user journey and aggregate it together. If you want to use the tool in another way it’s hard. Pros Easy to deploy, works well if you need specifically what it offers. Cons Hard to use in flexible ways. The reports are odd, all data is in one bucket then you filter out the survey & its data. An odd approach. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) Reason for choosing Feedier Price Ltd Review Source VR Verified Reviewer Semi retired Executive Office Used the software for: 6-12 months ### "Makes a pleasant change from the likes of SurveyMonkey" December 11, 2018 4.0 An excellent alternative to your typical survey tools. I don't use the gamification features, but I can imagine them being awesome for the right kind of business, such as if you are aimed at people under 24. Pros Feedier has a lot going for it. The interface is modern and clean and it provides the ultimate user with an experience that is not your typical survey. The gamification within this tool will appeal to some business whereas for others, such as mine, it is not something I want to include. Luckily, Feedier have made it so that you don't have to gamify the experience. One thing I love is how customizable it is. Many tools like this force you down a narrow funnel, but Feedier is not one of those tools. Pretty much every aspect of the surveys created can be tailored to meet your specific needs. This is very important. Cons One thing I would love to see is more in-depth and detailed reporting. There is already some worthwhile reporting in the tool, but it would be nice to take it to the next level as some people are interested in much more than just the 1000 foot view. Review Source VR Verified Reviewer Founder & CEO Used the software for: Less than 6 months ### "Amazing Great Value for Money" July 19, 2018 5.0 Pros I totally love the reward feature. It has given us great engagement. Simply put, if you are in business, you need this. Period. You going to use this tool and if you not asking for customer feedback, your business won't have a future. These guys have put something together that has flipped the feedback industry onto its head! Cons There are few glitches like the 10 stars being 9 in a row and then 1 on the next line on my phone but on the whole, this is really slick. The promised downloadable survey turns out to be a poorly formatted PDF with a QR code on it rather than a printable survey which suggests it takes less than 1 minute\*s\* to complete online. Review Source MP Marianna P. Business Consultant Management Consulting Used the software for: 1-2 years ### "An innovative platform to receive and analyse experience" January 17, 2022 4.0 Pros The graphics on the platform make it enjoyable to complete and fast. There are a lot of choices and templates that help you create the perfect survey for you. The help desk is also there every time I've needed it, with solutions to my problems. Cons It is a slow platform, which means that every change I want to make and every new detail I want to add takes too much time. Unfortunately, this is a big miss for me. Reason for choosing Feedier The platform is more fun and interesting in compare to other more classic types of survey platforms. Review Source Response from Alkaweb February 10, 2022 Hi Marianna, your feedback is taken very seriously and equally appreciated, so thank you very much! We are working hard every day to improve our platform, including the loading speed of our different modules. If you want, feel free to give us more details by sending a support ticket directly through your dashboard. Have a nice day ! David M. Gestion client Media Production Used the software for: Less than 6 months ### "Logiciel très facile" November 29, 2023 5.0 C'est un logiciel simple et efficace avec des fonctionnalités très puissantes Pros C'est un outil très fiable et très efficace qui facilite l'enquête sur les clients avec une interface intuitive. Cons Pas d'inconvénients avec Feedier. C'est un logiciel très puissant et parfait Review Source VR Verified Reviewer Adult Education Instructor Computer Software Used the software for: Less than 6 months ### "A company that listens to its customers" October 5, 2018 5.0 I first started using feedier because of the features it provides. Then I found out how user friendly it was and I believe the strongest asset of Feedier is its support and the ability to get what the customers want and integrate it into their software. I believe it is one of the first times I feel like being heard from the Software Development team. When I first joined the software, one of the features did not work as expected and the development team fixed it in the following releases. Pros I like very much that it is very intuitive and has a very user friendly UI. I did not have any prior experience with similar software and I got to create my review within minutes. I also like very much the support which is really there to assist. Cons The FAQs section is not very populated in the website. However the chat support covers any cases you do not find online. Sometimes the chat support is not lightning speed (it is a bit slow) but they always come back with a reply on the email. Review Source David J. Marketing Assistant Hospitality Used the software for: Less than 6 months ### "Game changer" July 16, 2018 5.0 Can easily track feedback for each hotel making it easier to see areas for improvement. Pros It's ease of use - with pre made templates it makes it super easy to get setup for common feedback forms. Plus you can easily duplicate surveys. Cons Wish there was more design based customisation in the survey, like shape of header, size of text and custom images and more colour options. Also, more white label options like 404 pages and white label client login. Review Source Dionis K. Chief Marketing Officer Legal Services Used the software for: Less than 6 months ### "As a B2B marketer I have used most survey tools in the market, Feedier tops them all. " July 17, 2018 5.0 Pros Feedier is extremely easy to use for all people involved. Whether you are creating a survey or completing a survey the entire process is a breeze. Feedier offers a variety of options such as offering rewards for completing the survey or encourage users to offer reviews and testimonials on various sites. Previously all of these components were separate and a lot of manual work was involved. Now everything is automated and most importantly it is a more pleasant experience for people who complete the survey. Cons The user interface is clearly geared towards a younger audience with vibrant colors and plenty of emojis. While these are great in many cases I would like to have the option for a more "serious" template in some cases for some corporate clients. Review Source Damien B. Chef de section Telecommunications Used the software for: 6-12 months ### "Très bon logiciel et très bon service relation client" June 7, 2022 5.0 Très bon suivi de la part du "Customer Success Manager " Les équipes de Feedier étaient très disponibles, apportent beaucoup de conseils sur la mise en place du questionnaire, l'envoie et l'analyse des résultats. Pros \>Facilité d'utilisation, >Création des questions très simple, >Analyse des résultats, >Création de rapport automatique... Cons Pas de points faibles pour ce logiciel, très bonne expérience. Switched from [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) plus de licence, pas adapté Review Source Response from Alkaweb June 8, 2022 Bonjour Damien, Toute l'équipe Feedier vous remercie pour votre avis. Nous sommes heureux de lire que la plateforme répond parfaitement à vos besoins. Nos équipes sont toujours disponibles si vous avez la moindre question. James I. Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "Amazing value" November 2, 2018 5.0 We have the opportunity to refine the customer experience and enhance it using the platform for feedback, recommendations, and reviews, and to share this more widely on all platforms we integrate with. Pros Highly adaptive and useful platform, feature rich yet simple, we have enjoyed integrating this into our various marketing and nurturing efforts. Cons None honestly. It is truly awesome and powerful. Review Source Steven R. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Works and Looks Great - But Limited Browser Compatibility " July 20, 2018 4.0 I enjoy using Feedier and I hope that they fix a few of their issues. It is very simple to use for the most part and if you've ever used a survey platform before you can probably get your first survey up and running in less than 20 minutes. Pros I love the look, the UI, and the actual surveys. They are great and they encourage people to fill them out. Cons The think that I like least about this software is that it is limited to certain browsers. This means that some people will attempt to take your survey and just get a blank screen / an error message, which from my experience has discouraged them from taking the survey. You can see that they tried because it has a survey response that took "0:00" to fill out, and they didn't answer any questions. Review Source Matthew F. Managing Partner Accounting Used the software for: Less than 6 months ### "Feedier simplified my Beta Testing User Feedback!" July 20, 2018 5.0 This app provides me a simple way to get new user feedback! Pros After launched my application Vendorsync into closed beta testing, I needed a way to collect user feedback and it needed to be more professional than a google form. Feedier easily exceeded my expectations by offering smart surveys that could redirect people based on their survey results. If a user provided an outstanding review, we can send them directly to a review site. At the same time, if they left a poor review, we could redirect them to our support team to see how we could improve their experience. Cons I would like more control over the overall look of the Survey including the ability to make my logo larger. Review Source Leonardo W. CEO Internet Used the software for: Less than 6 months ### "Awesome tool to boost your business" July 26, 2018 5.0 Pros People often forget the customer support of the business and also how the customer see us. Capture reviews is a great way to improve your services, find missing opportunities and shape your workflow. As business owners, we often get to attached to the process and forget that they are designed to be used by the customers, and not ourselves. Feedier is an awesome tool to grab the opinion of the customer and help us improve. It's easy to use and can be used in multiple ways. Cons I can't think about it, because all the use and options I needed for my business are present. We are a consultancy company and also do e-comm, and Feedier encompass both (and more) Review Source VR Verified Reviewer Website Development & Marketing Manager Computer Networking Used the software for: Less than 6 months ### "Feedier is a game changer when it comes to collecting feedback" July 12, 2018 5.0 Collect honest reviews and feedback, and actually get people interested in leaving feedback (which is difficult). Pros I love the interface, both from the admin side and the end-user side. It only takes a few minutes to set up a new feedback survey (a carrier), and you can incentivize users with chances to win rewards. And the feedback forms look great and are simple to customize. Lots of feedback options (text input, star ratings, multiple choice, etc.). Also chat support was extremely responsive for the few questions I had. Cons No complaints at all, it does exactly what it promises and does it very well. No issues signing up or creating feedback carriers. Review Source Gary S. Founder & CEO Marketing and Advertising Used the software for: 6-12 months ### "Great Feedback Tool With Reward Options" November 21, 2018 5.0 Very good. Great UI and endless possibilities on how this can be used. Pros Feedier is a great tool if you are interested in gathering customer feedback on your website, via email or on social media. Works like a typical feedback survey but you can change the questions based on the rating they give you and offers you the ability to give rewards for people taking the time to give feedback or to send them on to 3rd party review sites. Cons Since it is a more robust tool and typical customer feedback apps, it def takes more time and thought to put a proper survey together, but it's well worht the effort. have gotten great feedback using this tool. Review Source PC Phillip C. Marketing Design Used the software for: 6-12 months ### "Helps in Knowing Where Our Brand Stands Among Our Customers" February 26, 2019 4.0 Recommended. Definitely a nifty tool to check how we're doing with our clients. Pros Our customer feedback is critical in our company's growth and using Feedier to collect feedback from our clients using its built-in sms services. The stats are what amaze us, giving us an overall topview of how satisfied they're with our services. The whole process to start collecting feedback is really simple with their clean UI. This is what appeals us also. No complicated process or steps. Cons The whole direction of Feedier seems to be gamify, including its fixed 'playful' design template. This we find it rather restrictive because we would like a more professional B2B type of design template. Review Source VR Verified Reviewer Owner Graphic Design Used the software for: Less than 6 months ### "Easiest Interactive Feedback tool available in the market" February 15, 2019 5.0 easiest feedback collection available with interactive way Pros Comes with Unlimited Integration possibilities i just loved this tool, a must have for any business model from service providers to Consulting firms. Cons direct sms integration and pos integration can help restaurants Review Source Simon R. Software Development Manager Government Administration Used the software for: Less than 6 months ### "The Ultimate Feedback Software" July 23, 2018 5.0 I have tried multiple feedback / netpromoter software packages, Feedier is to date the best in class, it has great support and is super easy to setup. Pros Easy to setup Easy to use Client Access Templates for quick start Website embedding White Label Cons No PDF Reports available No Report Automation Review Source Sven L. Head Of Recruitment Used the software for: Less than 6 months ### "It's easy to use, looks modern and fun" July 24, 2018 5.0 Pros The simplicity and the possibilities, flexibility, individuality, the sending of gifts to users or sweepstakes Cons The translations are not always correct, but they are being worked on. I should write more but I can think of no other negative points. :-) Review Source Maxime A. Director of Operations and Performance Staffing and Recruiting Used the software for: Less than 6 months ### "Service above and beyond" July 30, 2019 5.0 From the trial period to the enrollment, they provided constant guidance to make sure the onboarding was as smooth and seamless as possible. We required some advanced integrations with our CRM (Bullhorn) and they took care of it and managed technical hick ups with grace. A dedicated project manager and a dedicated slack environment to ensure the continuous integration and communication. Team is very responsive and dedicated. Pros Very customizable Amazing and transparent client support Competitive Pricing Engaging look and feel Cons it keeps on improving so some of the most amazing features are still yet to come. Reason for choosing Feedier Pricing / Customer Experience / Transparency about integration Review Source Rick B. Founder / Marketing Content Creator Marketing and Advertising Used the software for: Less than 6 months ### "Slick UI & Get a ton more value from your current content upgrades" September 20, 2018 5.0 Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from your customers. It also can be used as a lead magnet/content upgrade delivery system in exchange for feedback and it makes in insanely easy to offer incentive to your feedback request. For me at least, this used to require hacking together multiple system. Pros \- Awesome Interface & a very unique an effective way to request feedback. Everyone uses the same method, it's refreshing to be able to offer new types of incentives so easily. - The support team is fantastic Cons You can't use variables in questions yet, but that feature is in development. Review Source VR Verified Reviewer Founder & Digital Marketing Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Great solution for my surveys and customer researches" July 21, 2018 5.0 I use to have a low rate of responses that were solved after I start using Feedier. In my honest opinion, the interface + gamification helps to get the job done. I'm confident that my surveys will be much more accepted and filled now! Pros I really like the user interface! It's easy to create a survey and check the reports. Also, the user interface for the survey itself is very intuitive and makes the super enjoyable to be filled by the survey page visitor. Cons Had some troubles with the Zapier API integration to automate the responses straight t a Google Sheets, but I got a great support to look for it for me. Review Source Cathy B. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fun and fabulous" September 19, 2018 4.0 This is solving a problem I didn't even realise was there until I found Feedier - feedback can be dull and tedious. This makes it something else. Gamifying it, making it look good and adding rewards is genius. Pros I'm loving Feedier in so many ways! It's a novel and fun way to get feedback. I love the format and the questions. I've constructed a survey and a couple of test responses and I'm about to launch to more people. Those filling in so far think it's brilliant! Cons I've had a couple of blips but the customer support has been great and they've fixed them really quickly. Review Source Alex C. Director, Owner Translation and Localization Used the software for: 6-12 months ### "Good idea, product still lacks functionality. Dev team is not responsive" January 18, 2019 4.0 Considering switching to another provider if functionality we need will not be implemented soon, in particular ability for the same user to use the same feedback form after some time (e.g. week, month, few days) Pros I like the idea and simplicity of the product. It works for core things Cons Customer support is slow in response. New features were requested long time ago. Nobody can give time when this will be implemented. Not able for user to reply more than once to the same form. Functionality about posting a review to social networks for high ratings is limited. Review Source Similar Products Featured