# e-bot7 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about e-bot7 Software - reviews, pricing plans, popular comparisons to other Customer Service products and more.

Source: https://www.capterra.com/p/173390/e-bot7/pricing

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# 

 e-bot7 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

e-bot7

## What is e-bot7?

We develop and integrate artificial intelligence for your customer service.

## What is e-bot7 used for?

[Customer Service](https://www.capterra.com/customer-service-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for e-bot7?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://e-bot7.de/&name=e-bot7)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### e-bot7

5.0 (2)

VS.

[### nService](https://www.capterra.com/p/127109/nService/)

[0.0](https://www.capterra.com/p/127109/nService/#reviews)

Starting Price

Contact vendor

Starting Price

$60

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

0.0 (0)

Value For Money

5.0 (2)

Value For Money

0.0 (0)

Customer Service

5.0 (2)

Customer Service

0.0 (0)

## e-bot7 alternatives

Highest Rated

[SmartCrowd](https://www.capterra.com/p/202475/SmartCrowd/)

[5.0 (2)](https://www.capterra.com/p/202475/SmartCrowd/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/202475/SmartCrowd/)

[Sugar Serve](https://www.capterra.com/p/203733/Sugar-Serve/)

[5.0 (1)](https://www.capterra.com/p/203733/Sugar-Serve/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/203733/Sugar-Serve/)

[Vocalcom](https://www.capterra.com/p/255174/Vocalcom/)

[0.0](https://www.capterra.com/p/255174/Vocalcom/#reviews)

Starting price

$65.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/255174/Vocalcom/)

## Pricing

Value for money

5.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (2)

5.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Oliver M.

Founder

Media Production

### "Scaling customer support while reducing overall customer service costs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2020

Our customers were left frustrated often times due to long waiting times that resulted from a continuous growth of our customer base. Hence, automating customer service was very important to us. Additionally, we did not expect to reduce our customer service costs that much.

Pros

Thanks to e-bot7 we were able to scale our customer support in an incredibly short time through handling significantly more requests. At the same time, we reduced our customer service costs by about 30%. Furthermore, there are several other advantages that we like such as being able to easily personalize and optimize the customer service experience as well as e-bot7's support in any matter along our chatbot journey.

Cons

We have experienced issues with the embed script which limited our ability to work with the chatbot. However, e-bot7 was instantly available and solved all of the issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jan Friedrich F.

Co-Founder

Cosmetics

### "Perfect solution for customer service automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2020

Customers do receive instant support or are directed to the right place. Also, the solution frees up our agents' capacity and, hence, reduces their workload through automation. The solution is of great value to both our customers and agents.

Pros

Since we started working with e-bot7, they do exceed our expectations. What we especially like is the dashboard, since it provides great insights on analytics. Also, the contextual dialogue editor is extremely intuitive and easy to use (no technical knowledge required). Overall, the AI is very simple and powerful. We do absolutely recommend to go with e-bot7 in case you are seeking to automate your customer service! We switched from another vendor; e-bot7 stands out.

Cons

So far, we did not have any larger problems. Some smaller issues have been solved by e-bot7 straight away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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